Coming from the us where they removed the snack wrap from the menu, I was excited to see an old friend lit up on the menu board. The burger quality was really good as well.

I ordered about 2 burgers in the store. Walked right in and said "my order's a handful of burgers". I followed this sentence up with another, equally important one "a handful is 2 burgers". The lady behind the counter nodded. We were off to a cracking start. I planned on squashing the two burgers together in my seat to make one big burger. I call it the "McBigBurger". McDonald's, ye can have that one for free. It'll sell like hotcakes. Anyway I'm standing there ordering and I tell the woman "Mind change alert, baby! I changed my mind! I'm going to do a drive thru". Immediately I hopped into my car and drove thru. Little did I know, I would barely make it out alive... I'm there in the queue. Queue'd up. I say to them "Hi can I get an order please?' They say "yeah if u want". This is why I love McDonalds. They always know how to please you. I wanted 2 big mac burger mediums. "Take the top bun off one and slam it on the bottom of the other. You can keep the top bun for yourself for your lunchbreak." I said, only being nice. Chaos ensued. The little wet spillage of an employee behind the intercom goes "uhh I can give you 2 hamburgers and you can stack them together yourself in your car..." Now reader, I truly ask you... have a think for a second and be honest with yourself... is that what I asked for??? No, is the answer. If you voted "yes" for this one, I'm sorry, do not pass GO do not collect the $200. In fact? Go to jail until you roll two 6s. You've boiled my broth quite nicely with your smart comment. I asked him to squish the burgers up tight. I am not paying to squash my own burgers together. So the obvious next question I had, as I'm sure you've guessed, is "Are you going to deduct the cost of sqishing the burgers from my total? Given that I'm expected to squash these burgers together with my own tools?". No response. A cowardly move. At this point my face is beet red with fury. I repeat my question. "WILL YOU BE DEDUCTING THE RECOMMENDED RETAIL PRICE OF A BURGER SQUASHING APARATUS FROM THE TOTAL PRICE OF MY ORDER? TWO BURGER MEDIUMS?". At this point the spillage had left his post. There is a queue of cars honking at me like their wife was in labour and I was the one thing in their way. I exit my vehicle. I turn to the "drivers" behind me and exclaim "AM I TO EAT 2 SEPRATE UNSQUASHED BURGERS? BE REASONABLE FOR GOD'S SAKE!". This is when spilled lad comes out to me. He's asking me to leave the queue. Readers, I am not an unreasonable man. All I want is one McBigBurger. A simple request. This is treatment nobody deserves. "Sir I'm afraid we don't have a squashing fee on our burgers. I am not sure where you got this idea but it's untrue." "Never you mind where I saw it written, you THROLLOP!" I respond. "Throllop? Is that a remark?" He asks. At this point I was so mad I could have spit. To cut a long story short, I was sent home empty handed. You'll be glad to learn however, I just recently ordered my own personal burger squashing aparatus on wish. 8 euros with shipping. Hopefully this will take away the risk of an exchange like this happening again. Giving 3 stars because the tables inside had been recently given a wipe-down. The spillage of an employee should be given an unpaid leave of 3 weeks minimum. Just one man's opinion

Absolutely wonderful staff. Called in Monday 13 February afternoon and young man with glasses was so friendly takng order. Then as I left was chatting to another gentleman clearing tables who is a long -standing staff member and he was equally so kind to me. It made my day. The staff yesterday treated me like a VIP. Highly recommended.

Very Disappointed 5 year old. We got to the Drive thru at 10.58am on my car clock to order the pancakes for my son. The man on the intercom said breakfast is over I said it’s 10.58am he said no 11am on my clock and that was it. No pancakes for a very disappointed boy. We are very regular customers for Pancakes from McDonads. I know breakfast finished at 11. As it was 10.58 on my clock I was sure we would be ok.

Does the job and always!

Very nice and helpful thanks to Vinnie. Warm welcome and a good man. Hopefully you can meet him. All 2 meter restrictions are kept in order.

Very friendly staff! We went there half an hour before their closing time at midnight, and although it must have been a long day for the staff already, everybody was courteous and helpful. Very clean store, too. Ample parking spaces because the store is in a shopping area.

Good place always very busy. The Drivetrue is fast and convenient

Opens 7 am most days fast clean and food is what you’d expect from mc Donald’s

I don't go there very often but I have to say that in general it has gone very expensive to a point you nearly could have gone to a proper restaurant for little more and the quality has gone down big time, burgers and fries where not fresh. It use to be a treat to go to McDonald's not any more!!!

Standard McDonalds, you know what to expect. Located opposite IMC cinema, can be busy when a film ends. Staff are A1.

We always go there before we start work in electric nightclub in Galway staff are lovely and friendly and the food is fantastic

food was nice and the place was quite clean

This restaurant is always busy ,well kept,clean but its best thing is its STAFF

Perfect, quality, service & cleanliness. Try to focus more hospitality guys

I'm lovin it.

Great staff, clean, junk food, but v enjoyable.

The staff is absolut unmotivated and lacy,toilets smell and not clean.

A busy place on wet day during school holidays. Nevertheless all good. Sit inside or drive through near busy shopping centre. Child friendly.

Still the best milkshake in town

Very poor service for a drive-thru. I was waiting quite a while for my order to be taken, while watching multiple orders being taken on the other lane. Ended up abandoning drive-thru and making complaint at desk, but they didn’t care in the least.

The food here is delicious, the staff is also good, the location is good, but it is quite noisy and sometimes you have to wait a long time for your order.

Drinks taste like they are straight from the tap, they don't have that nice filtered McDonald's taste and many times they were flat with zero fizz. Staff are lovely and opening hours are decent. I recommend the wrap of the day.

Brilliant lovely food. Spotlessly clean & Vinne the Manager was on hand running it like magic what a lovely gentleman .. Sligo B

I have been to McDonald's twice in the last week and both times and item I have orders was never put in the takeaway bag 😡 very frustrating.

Sitting in the car park rn, loving it. Consistently good. Other McDonald’s in Galway really suck compared to this one. Fries are so perfectly salted today. cheeseburger so buttery, yum. Dude with the Zelda tattoo was a customer service queen. Hate going inside though, music is always way too loud.

While sleeping in a my van in the local car park this place offered hot food and a place to brush those teeth. Great service and always clean with USB to charge the phones. Hopefully visit again soon

Very clean Mc Donald’s, unreal food and even better staff. Alice, made our experience great with excellent customer service and great knowledge to the offers. Will be back again, thank you.

A McDonald's like most others, serve food and drink. Polite staff. However when I asked for no pickles in my cheeseburger they still put pickles in, a bit of a letdown.

Great McDonald’s! Food is always top notch and lovely staff. Drive through is very fast. Also Vinny is an absolute gem. Staff like him are hard come by in the food industry.

Lovely staff especially Vinnie always so down to earth and helpful

Drive thru....never ever been a favourite of mine but tonight i finally lost it. I now have a hat trick of times where an item is missing from my order. The last three times i have not had 1/ a big mac meal 2/ the last time - single cheeseburger and then tonight garlic cheese sticks. Ordered with chips but alas not there. Poor poor poor. 3 times and 3 times items missing. Tonight was for €5.95.

Has now become my regular "Day date" with my partner. When we get chance to go for a drive when the kids are in school. 😅😬🤫 We go twice a month max! And it always a fast paced drive through. It's just a shame that you can't deliver to east side of the city. Even though the Advertisement says "McDonald's" offer home delivery.

Friendly staff . Top class service

All personnel wearing masks and gloves, excellent!

Frappes are not supposed to have kudos of ice cubes inside of them, they should be smooth. I seen them hand my food bag to a car in drive thru and when they came back with the food mcndonalds tried to just give it to me.

The drive through is really handy. Ordering is simple and payment/collection quite quick. If eating in I have found it a friendly establishment with a great level of cleanliness.

Please remind your staff preparing food that is best for hygienic reasons that they wear gloves. At least that is how it was done when I worked in fast food. Also keyword in your type of establishment you should remember Fast Food!

There's a man that works the entrance (if I get his name, I'll rewrite this) but he's always made my family feel welcome. It might be only a mcdonalds but he's wasted there and could be a host at a big establishment with the service he provides.

Very nice food, tasty and good treatment from the crew members But I was upset when they told me that there is no Halal chicken and meat!

The drive-thru experience was quick and effortless. Given the volume of customers they get, the food was good.

I've always found McDonald's staff to be friendly and helpful but I really need to tell you how fortunate you are to have Vinney on your staff. Always helpful, always kind, exceptionally thoughtful and caring. My daughter lives with MS and Vinney is the reason why we come to McDonald's when I have to take her to Galway. Please don't ever let him leave! Thank you so much. Amona Elder

It's a McDs. As good as any other. Coffee and muffins very good place was clean as was toilet, lots of parking plus a drive through.

Really worst experience ever. Food crispy dry. I never ever had fillet of fish which was actually that bad.

Have to say one of the nicest McDonalds I've ever had, the service was fabulous and the staff delightful, the management should report and help a few McDonalds out, we'll done all

Great drive through quick

It's a McDonald's what is there to say..fast cheap convenient food and a clean toilet...don't knock it .It does the job

Nice food, I come here often. Many stations to order from.

Busy place , good drive thru , quick services

Ordered off just eat and the food never came. When I tried calling my calls kept getting declined. This McDonald’s should be burned to the ground because what’s the point of being open if you can’t even make the food that takes you two minutes to cook.

I love Mc Donald’s there food just has that amazing taste that lights me up every day ☺️

Closing time 12.00?? No its 11.30 and already closed…

I don’t typically leave reviews on fast food restaurants, but wow. We came in at lunch time, and the staff were working so hard and efficiently. I’ve never seen a manager who cleans the bathroom and takes out the trash, but the manager was doing all of this while still checking up on his staff and asking how they were doing today. Food was cooked very well, and we love all the Christmas decorations!

the burger i just had was probably the best burger i ever had in my life. it was perfect. it was amazing. the cheese was melted and the meat was cooked perfectly. the bun was amazing and everything about it was amazing. i love mcdonald’s

Best McDonald’s I had ever !! So fresh staff so friendly and they didn’t mess up my order !!

Double cheeseburger was disgusting, is that an actual burger? Chips were cold and greasy. The Halloumi fries were the most rancid, greasiest things I have ever eaten. The service was amazing. McDonald's is supposedly the place where you can go anywhere in the world to get something to eat without getting sick. Avoid the Headford Road branch

real good mcdonald’s - only thing that would make it better is if gloves were worn in the kitchen? you can see directly into the kitchen i’ve noticed this little grievance. i’ve been in there a quite few times now and every single time the same guy who assembles the orders never ever has gloves on and touches every single food item with his bare hands. so gross and so unsanitary, especially with covid just under control.

I come to this mcDonalds every friday and I must say it never disappoints. Alice is the kindest woman ever and always greets us with a smile. She really is the best❤️❤️