Visitor Reviews


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  • 1/5 Tessa 6 years ago on Google • 10 reviews
    ["After checking in, we discovered how disgusting this hotel was. The bathroom floor was sticky, stained, and the shower had hair stuck in the door. The bed didn\u2019t have a fitted sheet, only a flat sheet that was far too small and made it impossible to not touch the yellow stained mattress. The curtains were stained like they\u2019d been dipped in some kind of brown liquid. Our entire room smelled like smoke. I honestly cried myself to sleep while sleeping on top of the covers. It truly made our time in Galway horrible. We left as soon as we possibly could. Other guests were running around in the morning trying to find the manager because they had been parked in by other guests due to the poor setup of the parking lot. Everyone just wanted to leave.",null,[0,235]]
    2 people found this review helpful 👍

  • 1/5 Konstantin B. 6 years ago on Google • 3 reviews
    ["The room was filthy when we arrived like it hadn't been cleaned in a long while. There was mold in the kettle, rotting wood in the bathroom and bedroom and dust and hair everywhere. WiFi wasn't working at all. The bathroom was ridiculously tiny and it was difficult to move in it. Pillows were super uncomfortable. The next day we tried to find staff to request that they please clean and (if possible) change the pillows but there was no one on the property to help. In the end we left in a hurry and left some clothing behind. We noticed 6 hours later and rang the property. Staff promised to speak to \"housekeeping\" and get back to me. Nothing happened. I followed up a few times via phone and email. Couldn't reach anyone. Emails were received but left unanswered. Unbelievable how many good reviews this property got. Don't trust the good reviews, trust the bad ones. Don't stay here!",null,[0,239]]
    2 people found this review helpful 👍

  • 3/5 Rebekah W. 6 years ago on Google • 76 reviews
    ["Easy to find and good location, only 10 minute walk to downtown. No breakfast, but this place on Eyre Square called Espresso is amazing. The room is very small, and the sheet wasn't fitted so kept calling off. Bathroom is tiny. Basic view. Can hear everything above you if on the second floor. Wouldn't stay again.",null,[0,314]]
    1 person found this review helpful 👍

  • 1/5 Magela S. 6 years ago on Google
    horrific experience!!! The amber lodge is unprofessional and most importantly FILTHY. 1) we arrived to the location around 7pm and no-one was there to answer the door. we had to wait out in the rain until someone showed up after we found wifi connection to make a phone call. 2) the toilet didnt work. 3) water stains were seeping from the sides of wall. 4) the restroom was filthy with dirt scum 5) there was a nasty BLOOD stain on the comforter 6) we asked to speak to the manager on several occasions and the man at the front desk refused to contact them, told me that's how they do things on the island. we are very upset with how we were treated at the amber lodge guest house (aka amber lodge b&b, which btw they didnt even serve breakfast). we had to leave our room in the middle of the night to find a bed for the night so we wouldn't be sleeping in the streets of Galway.
    1 person found this review helpful 👍

  • 3/5 Corey W. 10 years ago on Google • 39 reviews
    ["Beautiful view of the bay, clean room, good location, but one of the worst nights sleep I've ever had. We were in Galway for two nights, on the second night, there was loud banging for hours and hours all through the night (maybe a washing machine) and there were no curtains on the windows, so when the sun rises it's extremely bright in the room. Woke up after four hours of sleep from the noise and our last day in Galway (which we'd saved to see the cliffs, etc.) was officially ruined, we had to go straight home so I could get some sleep. The rooms are also very tiny, but that's what we paid for. Nonetheless, the toilet is about 2 feet from the bed, so there's not much in the way of privacy. No washcloths or toiletry items. There was a tea kettle and fresh towels.\n\nBring ear plugs, an eye mask, and toiletries if you stay here.",null,[0,239]]

  • 1/5 David Bridges j. 5 years ago on Google • 4 reviews
    Breakfast was not available due to construction which is completely understandable, however the reason for the low rating is due to the loudness of the staff messing around in the kitchen playing music and drinking beer thought it was very amateur to be honest, this along with the fact that for the 3 days we stayed there was only running water in one of the days taps unable to use taps or shower, I guess your asking why didn’t we tell someone?....well there was nobody here till 11am to tell no ideal when you have to leave at 9am! I will certainly not be back ever!! Ffs TV didn’t even work!!

  • 1/5 martin l. 6 years ago on Google • 1 review
    ["If you want *Bad service, *BLOODY comforter, *broken toilet, *being left in the cold.This is your place. Took us 1 hour and a half to find an open hostel at 1am in the morning.\n\nWe found the place no problem but we did have an issue checking in. It\u2019s was 7pm and no one was there to greet us.\n\nWe entered the room thought everything was going to be ok. We attempted to use the restroom and there was a issues with it. The issue was resolved with my guidance on me informing staff there is a possible issue with water being off. We left room to enjoy some good food.\n\nOnce we had the chance to lay down on the bed. We found BLOOD on our comforter and called for assistance. He said place was full. When asked to talked to manager, he refused to call. He had no solution for the issue. We had no choice but to leave due to hazadous conditions we faced.",null,[0,176]]
    2 people found this review helpful 👍

  • 1/5 Bob M. 6 years ago on Google • 1 review
    ["This is not a B & B despite their advertising. No breakfast, no wifi, no parquet\/hardwood flooring (it's cheap, chipped laminate), no cleaning regime (opened food package in bedside cabinet with 4 empty water bottles and dirty floor), no fire escape plan and out of test fire extinguisher, black mould on shower and room door surround, waste water (may have even been sewage ) running down outside passage to rooms, staff outside room very noisy late at night. Worst ever place we stayed. Token refund was made after complaining. Not a good place.",null,[0,240]]

  • 2/5 Smith R. 8 years ago on Google • 1 review
    The bedroom was in bad condition, black mold was on the blind and the wallpaper was pealing off the walls in one corner, revealing more mold. The staff were friendly and accommodating but the breakfast was poor. Overall I would not recommend it!


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