Five Star Swim School - Lehigh Valley image

Five Star Swim School - Lehigh Valley

Swimwear store Indoor swimming pool Swimming facility Swimming school Swim club Swimming instructor Baby swimming school

😠 This was my children's first swimming lessons. For a 5 and 7 year old it was unbelievable that they would be placed on the 5ft side of the pool for lessons. They were told to jump in and swim to the side. I had to pull my daughter out of the pool. They never swam before, how could they be told to sw... People often mention swim, time, kids, lessons, instructors, pool, instructor, happy, swimming, daughter,


Address

1597 Lehigh St, Allentown, PA 18103

Website

fivestarswimschool.com

Contact

(610) 351-0017

Rating on Google Maps

4.70 (151 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 3 to 8 PM
  • Thursday: 3 to 8 PM
  • Friday: Closed
  • Saturday: 9 AM to 3 PM
  • Sunday: 9 AM to 3 PM
  • Monday: 3 to 8 PM
  • Tuesday: 3 to 8 PM

Featured Reviews


Frequently mentioned in reviews: swim (15) time (13) kids (12) lessons (9) instructors (9) pool (8) instructor (7) happy (7) swimming (6) daughter (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dee H. 2 years ago on Google
    This was my children's first swimming lessons. For a 5 and 7 year old it was unbelievable that they would be placed on the 5ft side of the pool for lessons. They were told to jump in and swim to the side. I had to pull my daughter out of the pool. They never swam before, how could they be told to swim to the side. The instructor did not show them any breathing exercises nor told them how to hold their breath. This school may be for children who already have swimming experience. My 2 sons were with an instructor that had 5 kids. I was ready to pull my kids out of the pool within 10 minutes. We were sitting at the edge of our seats because the instructor would turn his back quite frequently. Will not be returning.
    2 people found this review helpful 👍

  • 5/5 Megan K. 1 year ago on Google
    We have been coming to five star swim school for 10 months and have had the best experience. The management and teachers are super kind and supportive! What I really like is the teacher to student ratio and that it's a monthly fee. We don't have to keep signing our kiddo up for each session. Our kiddo went from being afraid to put her head under water to loving swimming!
    1 person found this review helpful 👍

  • 5/5 Michael E. 2 years ago on Google
    I started taking my sons here off a recommendation from a friend, and glad I did. Both my sons have no formal swim lessons (one is 4 the other 12) and in each class the instructors take their time and help them. Yes, all the instructors are young and some new but Christina runs a tight ship! She keeps the place decorated and fun for the kids but clean and organized as well. It's really amazing to see my two boys being able to swim and improve each week. Christina is absolutely amazing, give this place a try.
    1 person found this review helpful 👍

  • 5/5 Sally B. 2 years ago on Google
    I took a chance and tried this place because my own attempts to teach my kids to swim weren't great. I'm SO happy I tried Five Star in Lehigh Valley. The instructors are all so attentive and I've seen actual progress with both my kids' skills every week. Worth the time and money!
    1 person found this review helpful 👍

  • 1/5 J Bean (. 1 year ago on Google
    I contacted customer service months ago to inquire if there were any options for my family, as I'm a single parent with two kids under the age limit where they have to be 1:1 with a parent in the pool, even if it were private lessons. No response whatsoever.
    1 person found this review helpful 👍

  • 4/5 Mr Cristian A. 5 years ago on Google
    I bring my children here to learn swimming lessons. A very clean and organized place. The work staff are always pending. It has free parking, and is also close to the main highway. We recommend you to bring your children here, they will have a good time.
    1 person found this review helpful 👍

  • 5/5 Shana W. 2 years ago on Google
    Five Star Swim School Lehigh Valley has some of the most absolutely amazing instructors. Sure as with everything else these days they had some turnover with employees but General Manager Christina kept thing going and organized. So happy we decided to enroll our 2 boys in Swim class here.
    1 person found this review helpful 👍

  • 2/5 Jenn M. 2 years ago on Google
    To start my first impression was wow there are only young kids working here. So didn’t look like most instructors were late teens and maybe perhaps one who was closer to 20. Safety wise I find that a bit concerning. They also had multiple levels going on at the same time which I felt was distracting. My daughter is only 6 months old so this was more like play time no actual life saving skills will be taught here. The instructor was very friendly sang lots of songs. I have been to other group swim lessons for with a 6 year old and myself and I could say this place is not very organized and these are not well taught swim instructors for the price you are paying. Last which was important to me the place was dirty I had no place to change my daughter in the locker room. There is one changing table which is the only suitable place to lay a baby and the station was extremely dirty. Dirty hair etc all over. I had to try to hold on to her with one hand and pull her swimsuit off with the other then dry her mid air and dress her. Unless I wanted to put her soaking wet in her car seat. And imagine doing this in a cramp space with other moms their kids and other levels all finishing at once. This is a nice place for pool party or play time not actual swim lessons.
    1 person found this review helpful 👍

  • 5/5 Batch F. 3 years ago on Google
    We love this place. We joined July 2019 and my son who was 7 (about to turn 8) at the time could not swim at all. We are now in September of 2020 and he has excelled tremendously he can swim, like actually swim. He’s in the advanced levels now- he excelled very quickly. He loves all the teachers there but his favorite is Tessa so we always try to stick with her. I recently enrolled my 2 year old daughter a little over a month ago and she has Niceiry as her instructor and we truly adore her. She is so patient and sweet and my ‘overly-shy’ two year old daughter is drawn to her. In such a short amount of time, again, also, my daughter is doing great. She can even put her entire head under water! Overall I am happy and will continue to bring my children here and I definitely recommend this swimming school to everyone! *Note* The instructors really boost my children’s confidence and make them feel happy and proud of themselves especially when they reach a milestone and that makes me feel so good that my husband and I are able to send both of our children to a wonderful place like this!
    1 person found this review helpful 👍

  • 1/5 Amy 8 months ago on Google
    I wanted to like this place so much, but we tried several times and we’re not happy with the operations. The pool is small, there is a lot of turnover with the teaching staff and it always seemed like my toddler had a different swim instructor, they would often be training during the lessons so it took up time away from the kids, the office staff would come out to talk to the instructors which also took time away from the kids, and the class size is 3 kids to one instructor even for the little guys. Also, they will keep your deposit so be aware. Overall, really poor experience. I would not recommend them.
    1 person found this review helpful 👍

  • 5/5 Shawn P. 2 years ago on Google
    While five star has had some turnover lately but so has every business in the current economic situation, the general manager Christina has been doing an incredible job in keeping the customers happy and making sure the students are taken care of, regardless of age. My son has been going there for 3 years minus a 9 month absence due to concerns with Covid. Also my 14 month old baby and I have been swimming together since she was 6 months old. My son can swim the entire length of the pool and they are working on his technique currently. Also my baby loves the pool. I completely recommend this business but ask that you have patience and understanding. Everyone is hurting with staffing issues.

  • 5/5 Kristin B. 1 year ago on Google
    I took a chance and tried this place because my own attempts to teach my kids to swim weren't great. I'm SO happy I tried Five Star in Lehigh Valley.

  • 4/5 Niki E. 8 months ago on Google
    We spent two months at Five Star Swim doing lessons this spring in preparation for summer fun! I had seen a couple families I knew going there and was so excited for the opportunity to try them out! The instructors were so kind and patient with even the most hesitant of swimmers and I truly appreciated their efforts in acclimating my kids to being on the water more. Halfway through our time, there was a switch in managers and Kaitlyn absolutely leveled up our experience to a true five stars!! She is always so friendly and welcoming to everyone and truly pays the most attention to ensure every kid is having the absolute best time!! We enjoyed our time at Five Star so much and are so thankful for the skills we learned and got to show off all summer long, see you back in the fall! Paid for experience.


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