Burger King - KCC image

Burger King - KCC

Restaurant Fast food restaurant

Well-known fast-food chain serving grilled burgers, fries & shakes, plus breakfast. People often mention service, good, burgers, Burger, King, burger, customer, Good, taste, nice,


Address

Level 4, Kandy City Center, Sri Dalada Veediya, Kandy, Sri Lanka

Website

m.facebook.com

Contact

+94 815 101 101

Price rating

$$ $$

Rating on Google Maps

4.10 (866 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 10 pm
  • Sunday: 9 am to 10 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (25) good (21) burgers (18) Burger (14) King (12) burger (12) customer (12) Good (9) taste (8) nice (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 udara l. 3 years ago on Google
    Buns are smaller in size(except whopper), Patties(burgers) are thinner and the prices are bit high. - These burgers doesn’t have a memorable taste and are bit expensive.(l feel it’s not worth for what you pay) - Coca cola isn’t available in any outlet and they’ve got other soft drinks like Pepsi, 7Up etc. also iced coffee + Milo - Their Pepsi tasted chlorine and not tasty like bottled/canned Pepsi. I think probably they are mixing the soft drink powder with direct water from the tap☹️ - Fries are bit thicker and taste is good.😋 - Customers are able to customize the burgers like adding extra cheese slice(70lkr per slice), tomato slices etc. - Usually provide 2 napkins/paper serviettes, one or two ketchup packets + your order with a takeaway pack. - The package is looking nice. - Approximate order preparation time for 2 burgers is about 10-15mins. - Customer service is good.👍 Ultimately when compared to some other restaurants which sells burgers like Five Guys, Shake Shack, IN & OUT etc., Sri Lanka’s Burger King is really really bad👎 And I haven’t found a perfect burger anywhere in SL yet 🙁 Note: Watch ‘Food wars’ & ‘KBDProductionsTV’ on Youtube.
    3 people found this review helpful 👍

  • 4/5 Chamith W. 3 years ago on Google
    Nice place to eat and spent time...customer friendly crew...but the food isn't express you a great taste like "oh..its yummy".i think KFC is better than this with the food quality...
    2 people found this review helpful 👍

  • 4/5 Hector Taboada G. 2 months ago on Google • 455 reviews New
    The flavour is not near to the typical burgers in BK, they taste like local spices. You can try it, but dont look for the same food that you have in the BK of your country

  • 3/5 Mohamed S. 1 year ago on Google • 4 reviews
    Taste is average. I will not recommend to take lunch here. Plenty of options available out side the mall.
    1 person found this review helpful 👍

  • 5/5 Amaar A. 2 years ago on Google
    Best burgers you can ever have in Kandy but please bring back the facility to eat outside. It would be great.
    1 person found this review helpful 👍

  • 2/5 Tharuka S. 3 years ago on Google
    I have experienced very bad customer service twice this week.. both time I went there after 6 o clock & I bought ccc burgers. They took so much time to serve & also they didn't even care what we were saying. The cashier dude was so rude. Please pay more attention about your customer service.
    1 person found this review helpful 👍

  • 1/5 Tharindu H. 2 years ago on Google
    Very Disappointed. No one should go to this place. A group of people who do not know any customer care. Charges more. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡
    1 person found this review helpful 👍

  • 4/5 Black M. 1 year ago on Google
    Value for the money: Maybe Food was okay Staff was not friendly (they used to be) Place was clean This might be cheaper comparing to World spice It might be just be me but feel like the burger size is getting smaller and smaller. You have to ask for additional ketchup if you need more than one. There are burger sizes now. Regular and large. You can use the KCC car park if you are coming in a vehicle Burger King itself doesn't have a toilet but you can use the building public washrooms
    1 person found this review helpful 👍

  • 5/5 THE T. 1 year ago on Google
    food is very delicious 😋 love the spicy chicken burger. Good place . Service was good . Little bit busy but they served really nice You can use the KCC car park if you are coming in a vehicle & There is no hand washing stations available & Burger King itself doesn't have a toilet but you can use the mall public washroom
    1 person found this review helpful 👍

  • 4/5 Dulanjana P. 4 years ago on Google
    Place is nice to spend time btw but service is quiet not good.
    1 person found this review helpful 👍

  • 2/5 Rukshan n. 11 months ago on Google
    Tried the italian station's lasagne. It was terrible. The tomato sause taste was overwhelmingly strong.
    1 person found this review helpful 👍

  • 2/5 Sashini J. 3 years ago on Google
    A very dis satisfactory service provided by the front cashier , never patiently listens to customer and tries to sell what she wants , I wanted to by french fries small , but she kept talking about medium , and they don`t display the low priced menus . The waiters too behave chit chatting in a very disturbing manner .
    1 person found this review helpful 👍

  • 2/5 Janith C. 4 years ago on Google
    Expensive junk food. Only thing that is reasonably priced are Alice cream cones. Burgers are just big pieces of junk food. Nothing exciting about the taste either.
    1 person found this review helpful 👍

  • 1/5 MUHAMMAD S. 3 years ago on Google
    This ONE STAR is for the SIZE of the Burger, which is not WORTH for the PRICE you PAY ! THE SIZE IS NOT WORTH THE MONEY (VERY SMALL BURGER FOR 900/=+) !
    1 person found this review helpful 👍

  • 2/5 AJMAL Z. 4 years ago on Google
    There is no place to wash your hand before eating!!! Seriously Burger King? Their outlet is situated in KCC, a mall where thousands of people go through everyday, after touching all the escalator rails and going to the 4th floor there isn't a place to wash your hands? How are we suppose to eat a burger or fries without touching it? If you want to spread a virus easily then Burger King KCC is the place.
    1 person found this review helpful 👍

  • 5/5 Виталий �. 3 years ago on Google
    (Translated by Google) King like King. Nearby there is a playground with attractions, so you can eat and have some fun :) (Original) Кинг как Кинг. Рядом площадка с аттракционами, поэтому можно и подкрепиться и немного развлечься :)
    1 person found this review helpful 👍

  • 4/5 Avais S. 2 months ago on Google • 257 reviews New
    It’s located on the First Floor of the mall in sort of a secluded corner. Tried their top of the line Beef Burger 🍔 that was pretty nice although the deal was very expensive as well, costing around LKR 3,500. The fries 🍟 were also pretty good which usually is not the case. The Mall (Kandy City Center) is newly built however the roof was leaking from many spots and one was right in front of Burger King outlet. Moreover, the lighting around the food court was not the best either. Overall good food, pricier than all other international fast food chains, and takeaway would be best option from this outlet, especially if it’s raining ☔️

  • 3/5 Sky for Y. 6 months ago on Google • 120 reviews
    According to other outlets, this one doesn't have authentic quality we expected from Burger King. Nevertheless, food was good. Enjoy your meal 😋

  • 1/5 manzil b. 3 months ago on Google • 109 reviews New
    Nah this is not the place if you want to have a burger. The burger buns are way too small. Those are like mini burgers. Not worth for the price you pay. There are way more better options in kandy area to have good burgers. Please avoid having burgers from this place please.

  • 1/5 Charitha Jayanath D. 2 months ago on Google • 18 reviews New
    1290/= for a kids meal of five small pieces of chicken nuggets( around 1.5" size) and half a cup of sprite which I don'k thinks is worth half of that price. Such a shameless scam to loot the money of the customers 😤 Never gonna set foot in any of their outlets ever again.

  • 5/5 Kas M. 1 year ago on Google
    Great place to hang out, prices are very high better if you can give the 2 for burger thing for Rs 500 at least. Good service from team KCC.👍

  • 1/5 Mohamed I. 3 years ago on Google
    Bad experience. Don’t waste your money

  • 1/5 Chaminda A. 1 year ago on Google
    There is no hand washing stations available. When requested to wash hands of my child they send me to the outside of the building where there was no sink, just a tap that cleaners use. Very dissapointed about thr service. The management of BK should understand that washing hand is essential before meals.

  • 5/5 Fathima Sumaiyah z. 1 year ago on Google
    Had our lunch here at Burger King in KCC and was very satisfied with the food and customer service...food tasted great👍. Overall, grear experience🙂

  • 5/5 CA I. 1 year ago on Google
    No place to wash hands, bit unpleasant but service staff is very good gave extra napkins for my kids. Outstanding service 👏 after a while. Thank you BK Kandy City Centre

  • 5/5 Dinesh S. 1 year ago on Google
    Visiting this place after 6 years, so much has changed- taken out the outside seating area, which was the signature of the Burger King🤨 but must say service is very good and lovely to see smiley 😊 faces. They really took care of my kids and it was so special. Thanks

  • 2/5 Janvi B. 2 years ago on Google
    I believe they must understand we are buying food for money, not free. So please treat nice

  • 1/5 Sachith R. 2 years ago on Google
    🤬many times fried chicken. with salt gravy. not recommend for anyone

  • 2/5 Nimantha J. 2 years ago on Google
    •The place was quite busy. But only one cashier was there to manage customers. •They didn’t know how to welcome customers and didn’t pay much attention for what we were saying. So the customer service wasn’t good enough comparing to other fast food restaurants. •They have missed to include 2 ordered items in my takeaway order(But it was added to the bill). I noticed that after returned to the car park. So better you check the ordered foods/beverages before leaving the premises. I think you guys should improve your customer service and also should have more staff for billing. Honestly this was an awful experience for me.

  • 5/5 Kohila B. 6 years ago on Google
    Better place to dine in..has the yummiest ice cream ever

  • 1/5 Malshi A. 2 years ago on Google
    High prices. Bad customer service. They added additional things without saying prices and they are very high.

  • 5/5 Rafeeka F. 5 months ago on Google
    Very good service guys.. keep it up. Best ever place berger king kcc. Im very like this place..❤️❤️❤️❤️

  • 5/5 Glitter S. 1 year ago on Google
    1 Service is good nothing to complaint. 2 Kids toys needs to be improved 3 Food is plus plus- delicious ,😜

  • 5/5 Butemj T. 1 year ago on Google
    Very friendly stuff. I forgot my credit card in my hotel and one of the stuff members helped me to make the payment. The burgers were great. If you like BEEF you should definitely go to BK.

  • 5/5 Sudu M. 1 year ago on Google
    Wow.. This guys give us fresh burgers for ever SL berger kings. Keep it up..❤️✌️ And you have a very Frendly staff.. Awesome Service..❤️ See you soon guys.. good bless..🙏❤️

  • 5/5 Sanjan M. 1 year ago on Google
    The way of treating customer was amazing and taste was mouth watering totally dif experiences 😋 I love to go back

  • 5/5 Ashen N. 1 year ago on Google
    Buns are dried out. Not smooth. But everything is cools 👍🏽👍🏽

  • 5/5 Nimsara F. 5 months ago on Google
    Very good front counter service.. keep it up guys..❤️❤️❤️

  • 5/5 C.B J. 1 year ago on Google
    Great food and wonderful service. The staff is really friendly and attentive and always with a smile that can cheer you up :) the orders never get late despite the how crowded the place is and the quality is always the same. Wonderful dining experience that can fix any bad day. Cheers BK!

  • 3/5 Nifraz N. 1 year ago on Google
    Its at roof top of kandy city center. Children enjoy the place and its near children play zone

  • 5/5 Suthan S. 11 months ago on Google
    Best service compared to other Burger kings at Colombo

  • 1/5 Hamaas A. 1 year ago on Google
    Very bad I never seen people behaving like this even manager table not clean even I called some one to clean came after 20 min poor management

  • 5/5 Kasun J. 1 year ago on Google
    Clean ,Quick service, helpful stafe

  • 1/5 M.R. D. 8 months ago on Google
    Over priced, worst meal I ever had horrible taste not worth it 😞

  • 4/5 Ridmi P. 4 months ago on Google
    The food was good and the staff was ok too. But the food menu was very limited and beverages were limited too. Will return again

  • 4/5 RP W. 6 months ago on Google
    This is on the level 4 on KCC. Normaly it's not that busy. Customer care and atmosphere is average.

  • 5/5 Dileep S. 3 years ago on Google
    Joyful place with delicious foods.

  • 3/5 Nalin k. 4 years ago on Google
    A very dissatisfactory service provided by the front cashier , never patiently listens to customer and tries to sell what she wants , I wanted to by french fries small , but she kept talking about medium , and they don`t display the low priced menus . The waiters too behave chit chatting in a very disturbing manner .

  • 3/5 Shashiem W. 4 years ago on Google
    The quality is outstanding and the plce looks clean ....

  • 1/5 Ruwan L. 4 years ago on Google
    The worst burger king I ever visited :/

  • 5/5 Pearstec M. 4 years ago on Google
    Friendly customer

  • 5/5 AS G. 4 years ago on Google
    Good place and most helpful place lovely place recommended

  • 3/5 iran l. 3 years ago on Google
    👍👍

  • 4/5 penGuin 3 years ago on Google
    Good

  • 1/5 Prasad Y. 3 years ago on Google
    (Translated by Google) Words .... (Original) Slowe....

  • 5/5 Manodya T. 6 years ago on Google
    Good Place. Good meels.

  • 5/5 Thakshila H. 3 years ago on Google
    Good

  • 5/5 Maheshi D. 3 years ago on Google
    Loved it.

  • 4/5 Muzammil Sulaima L. 3 years ago on Google
    Tasty foods

  • 5/5 Taniya D. 3 years ago on Google
    Good

  • 5/5 Dumme K. 4 years ago on Google
    A typical burger king with pretty good burgers. I got the distinct feeling that these sorts of western food places are a bit strange for Sri Lankans.

  • 5/5 Chathura G. 3 years ago on Google
    Very good place to have food very delicious

  • 4/5 Don R. 4 years ago on Google
    Popular fast food joint on top of a busy shopping complex at the Center of Kandy city. Surrounded by fun stuff for kids and grownups alike. With a nice view outside.

  • 4/5 Muditha H. 3 years ago on Google
    Nice place to have your favourite burgers. The place is kind of distracting due to the crowd roaming around the playing area. But it is satisfactory to have a quick meal. Customer service is also satisfactory.

  • 4/5 Priyantha L. 4 years ago on Google
    nice place

  • 3/5 Banuka L. 4 years ago on Google
    Tasty burgers but comparely too much cost for single person. limited and very small amount of saurce provided with the french fries. Also burgers are much smaller comparing with the shown display.

  • 3/5 Sampath W. 2 years ago on Google
    Tried to bill additional amount for adding extra things to order I wasn't requested. I use Burger king generally and i was wondered about them.

  • 5/5 Inshaf C. 3 years ago on Google
    One of the most decent outlets of Burger King. Spacious with the KCC setting. The usual offering is found and is a good place to chill

  • 5/5 Buddhima P. 2 years ago on Google
    We enjoyed!!! Cant deny that, every food in your menu tasted great...

  • 5/5 Lahiru M. 3 years ago on Google
    Best place and good service.. i am happy..

  • 5/5 Lasantha D. 4 years ago on Google
    Friendly environment. Love it

  • 2/5 Darjo V. 4 years ago on Google
    Single whopper is 5 usd, really? Not a meal, just the burger!

  • 5/5 R M S. 4 years ago on Google
    Friendly staff

  • 5/5 achala i. 4 years ago on Google
    French meals, nice staff.

  • 5/5 Pushpika A. 4 years ago on Google
    Friendly staff

  • 5/5 Dasun S. 4 years ago on Google
    😍 Superb experience

  • 5/5 Wasundara J. 4 years ago on Google
    Tasty food but expensive

  • 3/5 Aziz S. 4 years ago on Google
    (Translated by Google) good (Original) جيد

  • 1/5 chaminda r. 4 years ago on Google
    No icecream cones available as advertised. 19th Jan 2020.... still no icecream cones available.

  • 5/5 Saman J. 4 years ago on Google
    Nice place

  • 5/5 Anjana L. 4 years ago on Google
    Everyone need to visit here

  • 5/5 Mohomed umar U. 1 month ago on Google • 1 review New
    Best service,I ordered and received in quick .also they never disappoint in orders recommended

  • 5/5 Mohamedmusthak M. 2 months ago on Google • 1 review New
    Delicious burgers. Wow it's sweet. So yami. Keep it up guys..❤️❤️

  • 5/5 Abdul R. 1 month ago on Google • 1 review New
    Best service orded acrispy chicken burger highly satisfied

  • 5/5 Mhd 2 months ago on Google • 1 review New
    Friendly service. Good food


Call +94 815 101 101 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ All you can eat
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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