Featured Reviews


Frequently mentioned in reviews: room (22) hotel (21) service (17) staff (16) good (16) view (14) stay (12) clean (12) experience (12) river (11)
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  • 5/5 Shani L. 1 year ago on Google
    We had a nice stay with them..It has got a large lobby area where you can take beautiful photographs. Local & International buffet are served & it is really delicious. Staff members are friendly ,gave a better customer service.It has got lots of various kind of wood carvings that attract foreigners as well as locals. Rooms are clean & tidy , have enough space. It is located besides Mahawali river and have a clam view arround the hotel. Pool is located top of the hotel and it views awasome. Highly recomended.
    6 people found this review helpful πŸ‘

  • 5/5 Stella M. 1 month ago on Google β€’ 262 reviews New
    We just tried the food here. The buffet was amazing. Palatable for everyone and specially if you are into curries with rice. Food was amazing. But it was crowded so I recommend to reserve the table in advance.

  • 5/5 Shashika Pramoth T. 1 year ago on Google
    A very quiet place situated near a river bank with a beautiful natural background. Very beautiful wood carvings and if you can book a room on the top floor you can get a different experience in the environment...the night view is also very beautiful. The staff is also very friendly and efficient.food and drinks here are very tasty and clean..
    3 people found this review helpful πŸ‘

  • 3/5 Sydney R. 6 months ago on Google
    We could make a room booking over the phone, without going through a website. Payment arrangement was upon checking in. That was very convenient. Although we requested a room at a higher floor and with river view, at the time of booking, the chubby receptionist brushed aside that request when mentioned. The allocated was very smelly and we refused to stay there. Then they allocated a nearby room which was less smelly. We also could enjoy the glorious view of a concrete roof top, instead of the river. Although we were disappointed, we found that the room and bathroom are overly spacious. The interior deco and bedding were very bare except the cheap painting over the bed head. The dinner and breakfast buffet were ok, although limited in choice. We are not going to be repeat customers.
    1 person found this review helpful πŸ‘

  • 5/5 Rriz w. 11 months ago on Google
    The place was lovely looking, the food was okay and the staff were friendly. However, the room facilities didn't meet standards. Hot water showers weren't working and even the AC was broken in the room.
    1 person found this review helpful πŸ‘

  • 5/5 Dinesh F. 1 year ago on Google
    As always, Oak Ray Hotels is my home like. Could see more hospitable people around the hotel. Staff is more welcoming and friendly. Iran was supportive all time. Recommended.
    1 person found this review helpful πŸ‘

  • 4/5 Menaga Kavindran N. 4 months ago on Google β€’ 15 reviews
    First and foremost, the view from the hotel is very pleasant one. We actually loved the food in Oak Ray. They have variety of choices and also the way they cook it is really good. We enjoyed it and special kudos to the chefs there. Few things that we suggest, the front counter or the attendant be more vigilant to attend to the guest for check out. We had to move things on our own after waiting for 30minutes but there were attendant downstairs. For the beds, I feel it’s not very comfortable to me but they maintain their spring cleaning which is a very good thing. πŸ‘πŸ½
    1 person found this review helpful πŸ‘

  • 4/5 Milan T. 7 months ago on Google
    Have visited the hotel several times now for gatherings and meals. Food has always been good and so has been the service. Ample parking available both in front of the hotel and back. Have not spent a night there to comment on the rooms. Located nicely as well. The lobby area looks modern and stylish and well lit.
    1 person found this review helpful πŸ‘

  • 4/5 JAYASI T. 7 months ago on Google
    Oak Ray Regency Hotel in Kandy is a charming haven that combines modern comfort with a touch of Sri Lankan elegance. This boutique hotel offers a delightful retreat for travelers seeking both relaxation and exploration in the heart of the cultural capital. The ambiance of Oak Ray Regency Hotel is a fusion of contemporary design and local aesthetics. From the moment you step into the lobby, you're enveloped in an atmosphere of warmth and hospitality. The tastefully decorated rooms are thoughtfully designed to ensure a comfortable stay, with modern amenities that cater to the needs of every guest. The hotel's panoramic views of Kandy's lush landscapes and iconic landmarks, such as the Temple of the Tooth Relic, create a picturesque backdrop that adds to the overall allure. The rooftop terrace, in particular, offers a mesmerizing setting to enjoy a meal or simply take in the stunning vistas. One of the highlights of Oak Ray Regency Hotel is its commitment to culinary excellence. The on-site restaurant offers a delectable array of dishes that showcase both local flavors and international cuisine. Whether you're indulging in traditional Sri Lankan delicacies or savoring a continental meal, the dining experience here is a treat for the taste buds. The attentive and friendly staff further elevate the guest experience at Oak Ray Regency Hotel. Their personalized service and willingness to assist create a sense of comfort and make you feel like a valued guest throughout your stay. While the hotel exudes a sense of tranquility, it's conveniently located near Kandy's major attractions, making it an ideal base for exploring the city's cultural and historical treasures. As with any destination, it's recommended to check the hotel's current amenities, offerings, and operational status to ensure the best possible experience during your visit. In conclusion, Oak Ray Regency Hotel in Kandy is a delightful gem that strikes a harmonious balance between comfort, style, and local charm. Whether you're seeking a romantic getaway, a cultural exploration, or a memorable family vacation, this hotel provides a welcoming retreat that captures the essence of Kandy's allure.
    1 person found this review helpful πŸ‘

  • 4/5 Sashi R. 1 year ago on Google
    Beautiful Hotel with good view. We went there for two weddings. Good service. There is a big lobby area to relax, and pool is on the roof top with Mahavali rever view.
    1 person found this review helpful πŸ‘

  • 5/5 Gayani W. 4 months ago on Google β€’ 33 reviews
    We stayed 1 night here and our room had a splendid view. Room balcony opens to the right in-front of the Mahaweli river. Rooms, bathrooms are very clean, spacious. Bathroom is equipped with all amenities including a bath tub. We were on a weekend night so dinner was a buffet with local and international cuisines. Average range of food. Staff is helpful and friendly. Check-in and check-out was fast. Parking is not a problem here as they do have a large parking area. Happy with the overall experience!

  • 2/5 Savi K. 1 month ago on Google β€’ 19 reviews New
    I was there for the engagement function. It was a small crowd. Still they couldn't serve the function. For the desert they had cut fruit. But no desert folks. To get some water you have to beg the staff. Don't plan your function here.

  • 4/5 Susan C. 3 months ago on Google β€’ 16 reviews New
    Our large room was split level so it was very inconvenient. The shower leaked. No floor mat or hand towel provided in the bathroom. Restaurant was nice cos facing the river but food was just average.

  • 4/5 Jayasinghe S. 7 months ago on Google
    Nice place for vacation. Cost effective. Meals are good. The pool is 5 ft end to end (so may not be suitable for smaller kids).

  • 5/5 Udara R. 11 months ago on Google
    I recently stayed at Oak Ray Regency in Kandy and had an amazing experience. The staff were incredibly friendly and went out of their way to ensure my stay was comfortable and enjoyable. The location of the hotel is also great, with stunning views of the surrounding hills and easy access to all the attractions in Kandy. The rooms were clean and well-maintained, and the amenities provided were top-notch. I would highly recommend this hotel to anyone looking for a great stay in Kandy, whether it's for business or leisure. Thank you, Oak Ray Regency, for making my stay so memorable!

  • 5/5 Abu Mohammad Jubary Joyti J. 3 months ago on Google New
    The view of river and hills is truly amazing. The rate is moderate in terms of quality of service. Breakfast is included with room.

  • 4/5 Zain Zameek Zainul A. 7 months ago on Google
    We visit this hotel very often. It is clean ,well maintained and service oriented. The last one was a wedding reception. As usual the wedding area, the parking lot ,lobbies and the toilet or wash rooms were all kept in relatively high standard. We were very much satisfied with the overall conduct of the service staff.

  • 4/5 Nuwan M. 7 months ago on Google
    Oak Ray Hotel is a decent establishment, although it does come across as a bit cramped. One notable drawback is the absence of a designated area for bike parking, which could be improved.On a positive note, the washroom facilities near the lobby are well-maintained and convenient. πŸ›πŸ˜•πŸ›΅ The hotel's entrance boasts an elegant and opulent appearance, lending a touch of sophistication to the overall ambiance. However, addressing the security aspect and providing a secure bike parking space would greatly enhance the guest experience. πŸ”’βœ¨ Rumors suggest that the hotel houses around 10 wedding halls, which is an impressive feature. However, the layout of these halls appears to be somewhat crowded, with them seemingly tucked away in corridors, making them a bit challenging to locate. The interior setup is intricate, and finding one's way around can be a bit confusing. πŸ”„πŸ’πŸŽ©πŸ›οΈ Unfortunately, the cleanliness of the washrooms in the wedding hall leaves much to be desired, indicating room for improvement in this area. The limited space allocation might be contributing to this issue.🚿 When it comes to dining, the food at Oak Ray Hotel is satisfactory, falling within the realm of "okay." While the menu offers a decent variety, it's not extraordinary. It's worth mentioning that the hotel does offer a comprehensive wedding package, which could be appealing for those considering hosting an event here. πŸ’’πŸ½οΈπŸ” In conclusion, Oak Ray Hotel has its strengths, such as its sophisticated entrance and potential for hosting multiple events. However, improvements are needed in terms of bike parking, layout clarity, and washroom cleanliness. With attention to these areas, the hotel could enhance its appeal and overall guest satisfaction. πŸ‘

  • 5/5 Kristen B. 3 months ago on Google New
    Huge rooms, great service. Lovely rooftop pool. Close to botanical gardens.

  • 4/5 Sam 8 months ago on Google
    I stayed at your hotel recently with family. Excellent Manager Mr Roshan Fernando and the team. Good hospitality and clean rooms. Pool at the top nice.

  • 1/5 Aayan M. 8 months ago on Google
    Stay away from this place !!! We checked in on 02.07.2023 ( Room # 116 ) and female receptionist doesn't know what is our room & even the room tariff despite having pre booking and paid an advance shared the receipt via WhatsApp. 1.There are no king size beds available itseems according to the room boy ( two beds joined together to make a king bed ) and No welcome drinks on arrival 2. Food was horrible and cold. Not a single cheese or a cold cuts in salad . Sugar just sprincled on top of the pudding and tagged as "creame brulee" . Chocolate biscuit pudding was a disaster as the chocolate layers inbetween the biscuits are with full of some filling with gelatine and no taste at all. 3. Though the location is good and accessible the property is messy and gives the haunted feeling on the floor. Too many empty areas no proper lights. 4. The beds are just with bedsheets instead of duvet ( another bedsheet was arranged to use as a cover sheet ) 5. Dirty bathroom & linens. 6. Front Office ( Female receptionist) She’s not aware about the arrivals basically doesn’t know to handle a check in but she’s with lots of egos. She needs lots of training in terms of customer service. She has no idea about the meal timings at the hotel. I don't think this is a budget hotel when seeing the price. In hotel like this and in cold climate duvet is a very basic need. We checked in at 1.30 and had lunch by 2 as there was nothing to enjoy in the buffet and had to look for another property since we know this is not going to give us any vacation vibe. We booked for 2 nights but that's the end. We just wanted to stay here for the advance paid. And we will be cheking out immediately tomorrow as the first thing in the morning. Not worth for money and a total disappointment.

  • 2/5 Sowmiya R. 9 months ago on Google
    This is my first visit to Srilanka and happened to eat their lunch buffet. Food was good but poor service and hospitality shown by the bearers. When I pointed out that the cut fruits spread was swarming with flies they gave a very rude reply and choose to ignore. If looking out for hygiene better avoid this place

  • 1/5 Maneesha R. 10 months ago on Google
    Went of a co-workers wedding.Service is very poor. Waiters are treating the guests in an annoying way. They clean up side dishes before we finish & without asking. Even took away the glass of water very earlier letting us to suffer with thirst since the food was full of ajinamoto or chemicals. Stewards reaction was really annoying when we ask for the welcome drink. The vegitable chopsy was expired & the smell was spreading over. They kept it reheated to avoid it.

  • 1/5 J.N N. 1 year ago on Google
    We didn’t like anything. This place was so disgusting. We ordered food earlier but we had to wait more minutes while they got our food ready. Food is not delicious πŸ₯². Mosquito everywhere, worst experience ever. DO NOT EVER WASTE YOUR MONEY

  • 4/5 Mufthy P. 1 year ago on Google
    Good location and near the city. Parking available.πŸš— Little bit confusing when you find the right Ballroom.πŸ˜‚ The swimming pool on the roof top. If you want booking this hotel check first after than Booking it. I think it’s better😌

  • 4/5 DULSHAN M. 2 years ago on Google
    Nice Place little bit confusing when you find the right Ballroom. Parking available but not enough, Not helpful Security At the front carpark entrance. Lack the attitude. Food is good so is air conditioning. Average service to the guests.

  • 3/5 Srinika M. 1 year ago on Google
    The room was spacious and the staff was friendly. Reasonable prices. But parking was not adequate. The swimming pool on the rooftop was not maintained. No garden is available.

  • 3/5 Naveen K. 1 year ago on Google
    I was here for Kandyan folk dance event that happens daily at 5PM in their events room and outdoor. The dance event was good but the overall setup is not good enough for cultural dance events. However the hotel is nice in terms of location and view.

  • 5/5 Abhay H. 1 year ago on Google
    My stay was wonderful with nice staff and meals was very dilicious from the chef. I will recommend this place for any one who wishes to go there.”

  • 5/5 Isuru J. 1 year ago on Google
    Good reception hall and service for special functions, i.e. weddings, etc. Hall is spacious and well maintained. Quality and the taste of food is okay and cleanliness is at an average level. Washrooms are properly maintained with an acceptable level of cleanliness. Staff is supportive and good service is provided. Adequate parking space is available and proper assistance is provided for parking.

  • 5/5 thilakshana d. 1 year ago on Google
    Extremely loved the experience. Rooms were very clean & spacious. Food was fantastic with a wide variety to select at buffet. Front office manager was really help for us ( Mr Sananga Alwis ) and perfect Service, Staff also was very pleasant & helpful. The location is also great with nice surrounding of nature & sea view. A great place to spend a fresh & relaxing time.

  • 5/5 Sahan P. 1 year ago on Google
    I went for their lunch buffet... worth the money spend. Spread was good. Apart from salads everything was good and tasty. Salad corner was a lazy one IMO. Overall experience was goodπŸ‘

  • 4/5 SADANANDAN T. 11 months ago on Google
    Very good experience.Laxurious deluxe rooms with fridge,locker,a c,etc. Their complementary buffet breakfast& dinner were amazing with it's vivacity and number of items.Service of staff is very co operative.Good location with swimming pool and gym.Outstanding lounge and party hall.When you visit srilanka don't miss the Oakray regency in Kandy and their chain in other places. I firmly recommended this group.

  • 1/5 Sajeewa W. 1 year ago on Google
    Avoid staying here-mosquito issues!! We stayed here for 2 nights without knowing that their main line of business is renting banquet halls. Guests in the rooms are their least priority. If you want somewhere to stay and relax, definitely this is not the place. All though the rooms were spacious, unfortunately it was not sealed in the bathroom window so that mosquitoes can sneak in. My infant child was badly bitten during the first night and that totally ruined our entire stay. After multiple requests from the room service, I was able to get a misquote net for the second night. Also, the beddings were discoloured and didn’t look clean. The swimming pool was fairly clean but 5ft deep across so not suitable for kids. Buffet menu was almost the same for both days we stayed. All in all I would not recommend this place for staying especially for someone with kids.

  • 1/5 Lakshitha J. 1 year ago on Google
    We booked a river side room for one night. We were given car park view. When we refused we were offered a room that see river over the roof and trees about 200m away. We refused that too. Then reception staff tried to offer another room on the actual Riverside. We were very annoyed and left. Even the guest service attendant apologised us and said these front office staff are crazy. Very disappointed with the service of front office staff. No respect to guests. Not recommended to anyone.

  • 3/5 Amila S. 1 year ago on Google
    Fabulous View, Good Foods, Best Location, But Barman and a Waiter are friendly but other staff is not very helpful. I told my requirement of Toothbrush for receptionist and she said "I will do the needful" but till the morning I had not received one. Except negative feedback this is the best Hotel within Peradeniya area. Good for stay when it's full with guests. πŸ˜‰

  • 2/5 Ashen Viraj J. 1 year ago on Google
    The place was lovely looking, the food was okay and the staff were friendly. However, the room facilities didn't meet standards. Hot water showers weren't working and even the AC was broken in the room.

  • 5/5 Nilushi D. 1 year ago on Google
    A big thank you to the Mr.Roshan and the staff of the Oakray regency Hotel. We cannot thank you enough for making my big day so special, the service and quality was amazing. The staff have been more helpful to us and ensured our day was absolutely perfect. We had such an amazing day. Again,Β thank you all so much

  • 3/5 Eric P. 1 year ago on Google
    Beautiful lobby, nice very large rooms with balconies. AC and hot water. Food was ok, river view is nice. Mattress was too soft. Rooftop swimming pool looks nice but water was green so I didn't go inside.

  • 4/5 Swati S. 11 months ago on Google
    Extremely loved the experience. Rooms were very clean & spacious. Food was fantastic with a wide variety to select at buffet. The location is also great with nice surrounding of nature & sea view. A great place to spend a fresh & relaxing time.

  • 5/5 Chamani J. 1 year ago on Google
    Best place for a wedding function, staying for vacation , honey moon, business meetings or family parties. Easily accessible and good food & beverages . There is a open kitchen. Rooms & bathroom are very clean. Service is the best. There is a huge parking area. Nice location near the Mahaweli river.


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