1/5 sanjeev b. 4 years ago on Google
We
stayed
here
from
31th
Dec
to
3rd
Jan
2020,
this
hotel's
staff
ensured
every
thing
to
ruin
our
stay
and
31st
celebration.
We
were
traving
in
a
group
of
15
pax,
our
terrible
experience
started
right
from
check-in
process.
We
reached
this
property
at
around
2pm,
we
had
to
wait
for
two
hours
for
our
rooms,
with
different
issues
in
each
room
ie
no
drinking
water,
no
soap,
no
towels
etc.
Our
ocean
view
rooms
were
spacious,
had
great
view,
but
let
down
by
hotel
staff.
New
year
gala
dinner,
as
they
called
it,
was
the
worst
we
ever
had
in
last
many
years,
lousy
food
spread,
two
guys
playing
music,
which
they
called
'BAND'.
Items
mentioned
on
the
gala
dinner
menu
where
just
for
the
name
sake,
no
cocktails
were
provided
to
us.
Hotel
staff
got
drunk
towards
midnight,
couple
of
them
even
asked
us
to
give
few
drinks.
We
stayed
for
three
nights,
other
two
days
also
food
was
really
bad,mostly
repeated
menu.
One
of
day
when
we
came
back
after
sightseeing,
we
had
to
call
staff
for
clearing
the
room,
though
they
were
given
keys
to
makeup
our
rooms
when
we
left
in
the
morning.
The
GM
of
this
property
(I
guess
his
name
was
Edward)
might
be
the
reason
of
this
state
of
affairs,
we
took
many
issues
to
him,
he
had
not
taken
any
corrective
action
so
that
it
is
not
repeated.
Stay
away
from
this
property!!