Featured Reviews


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  • 3/5 AKALANKA P. 1 year ago on Google
    The location of the hotel was good but the river is full of plastic litter. The hotel is doing what it could to clean, but it is a mammoth task. The rooms are clean and with all the amenities. The service of the management was good but the restaurant staff were not that keen on service. The traditional greeting that we received at arrival and departure was unique. Food was OK and lacked variety.
    1 person found this review helpful 👍

  • 5/5 Dineth E. 2 years ago on Google
    Great place to stay if you are coming to Kandy. I went there from one of there offers known as room rush. Rooms were clean and food was delicious. They have a pool and there is a nice senary. You can ride bikes near the lake. And there is a hike you can visit the hill top.
    1 person found this review helpful 👍

  • 5/5 Purindu B J. 1 year ago on Google
    Let me make it simple by saying an amazing stay and wish I was there for an extra day or two. Welcomed us with a traditional "Sri Lanka Style" song. True Sri Lankan hospitality. The service and the comfort are way beyond a five star rated hotel. If I'm to say the level of customer service, they allocated a customer service representative and handed over a mobile phone to us to contact her at any given time of the day. Food was amazing. Room was super clean, spacious and had a balcony which is good enough to host a mini party 🥳 Simply loved it I wish I remember the names of the staff who catered us but I'm sure every staff member has the same vibe of welcoming. I wish if Sri Lanka can promote these places instead of "always go to " places.
    1 person found this review helpful 👍

  • 5/5 Kavindi 9 months ago on Google
    I absolutely loved my stay there. We stayed in a luxury room, the room and the service were impeccable. There was a designated butler assigned to us and she was the best. The food was amazingly healthy and nutritious. The staff were very friendly and helpful. The premises are so green, spacious and well maintained. There aren't many places I would like to stay again, but I would love to stay at this place again
    1 person found this review helpful 👍

  • 5/5 Tharindu K. 9 months ago on Google
    What a great experience. We spent our weekend at Kandy Gallery. It’s a modern hotel. Rooms are clean and amazing. Staff is so friendly and super attentive. From the first greeting to the last goodbye everything was amazing and well organized. We l had a wonderful time there, highly recommended.
    1 person found this review helpful 👍

  • 5/5 Biljana D. 2 years ago on Google
    This was one of the best hotels we stayed in during our travel through Sri Lanka! Everything was fantastic; from the modern design to a delicious food and a friendly staff! Choose this hotel, you won't regret it!
    1 person found this review helpful 👍

  • 4/5 Kumar P. 2 years ago on Google
    Excellent boutique hotel at Kandy… About 15km away from the main city. Far from the noise and pollution…situated by the river. Has excellent views of the river. Options for bird watching, cycling and just lounging by the pool. Except that it’s far from the Kandy temple and other attractions…it’s recommended to stay by the nature
    1 person found this review helpful 👍

  • 5/5 Asanka M. 9 months ago on Google
    Best hospitality ever received. Rooms are very spacious and well equipped with all the facilities you could possibly ask for. Environment is very calm and relaxing. Very friendly staff. Thank you very much for all the staff and management for making our stay a memorable one!
    1 person found this review helpful 👍

  • 5/5 Tony S. 2 months ago on Google • 46 reviews New
    Had an incredible time at Jetwing. We stayed only one night as we were travelling through. Staff and food were great. Butler took care of breakfast for us to take away, as we had an early start to catch the train from Kandy. Very calming and natural surroundings. Fantastic for a getaway

  • 4/5 Alya a. 3 months ago on Google • 24 reviews New
    Excellent and friendly staff who were very helpful. Room is standard but nice and clean with a lush green view. Restrooms are also clean and have everything you would need. In terms of food, breakfast was great. For lunch and dinner I would recommend getting the Sri Lankan food - the prawns I had had a strange taste. Other menu items were good though. It’s also kid friendly and they are mindful of dietary restrictions.

  • 5/5 Mohamed A. 1 year ago on Google
    It was one of the best hotel I have been to. The room was perfect. Food is ok but the coffee was amazing that I can not stop drinking it. Hospitality was great, we were given a private phone and someone was assigned to answer anytime and serve us. The Spa was amazing, I went there and I had the most relaxing massage I have ever had. The lady who is working there is professional. She welcomed me and gave me my time to change and get ready. I remember her well, it is Laras. She is a beautiful young lady from Indonesia. The place in general is clean and cozy. I had the The coconuts’ massage and it was 90 minutes. The price is reasonable compering with other places. In short, the place is highly recommended, specially the spa.

  • 5/5 Shamil R. 1 year ago on Google
    Was there last week check in bit late in the evening, we got a warm welcome. The rooms were super clean & had herbal stuff for bath use. Food was amazing., The home made sukku Malli coffee is must try after the breakfast. Butler Harsha is so attentive support, he accompanied us on the little hike just opposite the hotel, a super view of the Nickels mountain range. Thank you Kandy Gallery Team.

  • 4/5 sunada p. 1 year ago on Google
    Place was great clean and stunning all staff went above and beyond I wasn’t expecting such great customer service like the front office staff Amila and all other staff, and each group get there own personal butler. But unfortunately the only disappointment was food. If you’re foodie this place is not suitable. They need to improve they food choices and taste.

  • 5/5 Balqees S. 8 months ago on Google
    Amazing hotel for relaxation. The hotel's amenities, such as the pool, were top-notch and helped me unwind. The staff was friendly and accommodating, which added to the overall atmosphere of relaxation. We tried the chicken pizza and it was the most delicious pizza I’ve ever had, the chicken was smoked and had an amazing taste. One thing to mention, is that we’ve booked a room with jacuzzi, but it seems that it wasn’t operated for a long time as it had dust and insects in it and the temperature sensor maybe was not working well as we’ve waited for more than two hours for it to be warmed but the temperature never goes up, so we ended up not using it. Overall, I would highly recommend this hotel to anyone looking for a peaceful getaway a bit far from the crowds of Kandy.

  • 4/5 Dilan Vidhana A. 1 year ago on Google
    Very nice place for relaxing, staff are very friendly and fully supportive. Greate welcome and departure wish. Has used #upcycling papers for making baskets and several equipment which is highly appreciated. Rooms are extremely good and all are luxury rooms. The only reason for not given 5 start is , foods are not worth for the room price. If you are looking a good buffet with many varieties, this place is not suite for you. They have only set menus with less varieties. All portions are relatively small. Other than food , all are extremely good. Highly recommended for Room only or BB basis stay. Otherwise, you may feel dissapoinmet at the departure. I was on BB , If I was half-board or full board my rating would be double start **. As a loyal customer of jetwing chain, highly recommend to think about food arrangements to attract more customers. I don't have genuine interest to revisit the property because of the food arrangements although you have provided super luxury room and delighted customer care. I already made few suggestions to front desk to improve the unit revenue. Thank you

  • 5/5 Anil D. 1 year ago on Google
    This is by far the nicest resort we have visited in the Kandy area. Hidden in the banks of the Mahaweli River in the suburbs of Kandy, approximately 7 kilometers from Kandy is the Jetwing Kandy Gallery. Hotel exceeded my expectations, staff are helpful and friendly, the place is clean and well maintained. Grounds and pool were immaculate. The view of the river from any room, lobby and the dining, is awesome. This is a quiet location, ideal for meditation, yoga or for a company retreat. A place to truly escape and get away from the hustle and bustle of your everyday city life in order to find calmness and privacy. Staff spoke English and was friendly and accommodating and the food was great. A special thanks to our butler Sandamali who made sure we were well looked after, was available at any time of the day. One of the staff overheard a conversation when I mentioned that it would be great to have a piece of dried fish with the rice and curry I had ordered and the next thing that happened was that some dried fish (not in the menu) appeared on our table. This I believe is beyond the call of duty service. The menu is a la carte, and food is appealing both to the western and Asian palate. Something unique about this hotel is that everything served in the restaurant were local from cheeses, butter to the vegetables. I would visit this hotel again.

  • 5/5 Laika S. 1 year ago on Google
    A calm and relaxing hotel I must say. It was so peaceful staying here. The staff and food even though it was set menu it was good. Had a great time. The room we chose was the kandyan suite room and it was really good and spacious, only thing the jacuzzi was not available as we thought but the rest was amazing. The view of the Mahaweli river from the balcony of the room was really nice. This is a place for a good peaceful relaxing time.

  • 5/5 Madhi 1 year ago on Google
    Had a very nice stay at jetwing kandy gallery. Service and hospitality was top notch. Room was clean and had everything needed. Loved the espresso machine in it. Went with a discount price they given for this month. Must say that they haven't reduce the quality like in some hotel chains do when they give discounts. Foods were delicious eventhough they didn't have much options in the set menu. Thumbs up to the chef.

  • 5/5 Ruchira S. 1 year ago on Google
    It's better to follow direction boards from the main road rather than using Google Maps, because Google maps may lead to condemned roads. This is situated in a very calm and peaceful environment which is blend with nature. You can take a bicycle ride where you'll enjoy the sights along the Mahaweli river.

  • 5/5 Jessie S. 1 year ago on Google
    Thank you for such a wonderful experience at Jetwing Gallery. We stayed for 2 nights and could not have asked for more. The staff and their service was impeccable and so very kind. The hotel it’s self is very high end in the most beautiful natural scenery. Feel very lucky to have stayed here. Thank you again.

  • 5/5 Abeer V. 8 months ago on Google
    A quiet and quaint boutique hotel in Kandy. It is a little drive from the city but located by the Riverside which makes it very serene and beautiful. Its not your average hotel with facilities such as a spa or a gym or buffet, rather a luxury stay in the lush green surroundings. We were provided with a personal butler. The meals were set menu. Not kid friendly as there was no baby pool or play area, but the staff was very accommodating with the children meals. Good service. Great views, and a delightful experience.

  • 5/5 Chinthana Samarasekara (චින්තන �. 1 year ago on Google
    A calm place located closer the Mahaweli river where you can enjoy a lovely view. Their service was excellent and the staff was friendly. Clean and clear. Received a nice traditional kandyan welcome on arrival and maintained that good impression throughout the stay. Needed bit more care when driving there as the road was narrower at some places. Recommended for a stay. Cycling, hiking, birdwatching was also available (experience may vary depending on the season). Hoping to visit again. Thank you.

  • 5/5 Upeksha K. 10 months ago on Google
    Room was clean, nice views facing the pool and river. The staff was very helpful and we had a personal butler available 24 hrs. It was quiet at the hotle buffet was not available so we had set menu for breakfast but there was so much food to eat. Enjoyed the welcome ritual. Nice clean room, clean bathroom. The location was hard to find as google map direct us to a off road. Road was gravel and there drunk loca people if you driving at night.

  • 5/5 amadi s. 8 months ago on Google
    This is more like a honeymoon destination. They have a unique interior. Very impressive stuff service is give. Food is amazing and they have al cart and no buffet will be serve since its a boutique hotel. At least once recommended to visit.

  • 5/5 Ashirwada D. 4 months ago on Google
    We loved our stay ay Jetwing Candy Gallery. We booked a deluxe room, the room was spacious and clean. The service was excellent and the staff was very friendly. There was a designated butler assigned to us Chalani and she was the very nice and friendly. The food was delicious, healthy and nutritious. The hotel was very calm and relaxing. One of the best places I've been. Highly Recommended!

  • 5/5 Prageeth G. 4 months ago on Google
    This is of course, one of the finest boutique hotels in the Kandy though it is not popular in Sri Lanka. This resort is located in a remote peaceful area which is nearby Mahavali river bank & They have a top-notch pool with an amazing view. The rooms are spacious and luxurious with modern looking. No buffet is available & A la carte menus are there since it does not accommodate number of guests at a time. The foods are also super delicious The staff were very friendly and helpful. The overall experience was absolutely remarkable & Highly recommended.

  • 4/5 Hits 4 months ago on Google
    Wonderful tranquil location. A true hotel where there are more staff than guests. Hearing the tones of the morning and being prayers from across the river even though we could understand them were special moments that made you appreciate how religion is such a key part of life here. Food, facilities and staff service were of top standards enough to put many top London hotels to shame.

  • 5/5 Kasuni D. 6 months ago on Google
    We stayed in kandy gallery hotel in June. It was one of the best experiences we've had. The staff were very friendly and accommodating, the meals were delicious and the view was amazing. The hotel room was very spacious and comfortable. Would gladly visit again sometime.

  • 5/5 Merise D. 5 months ago on Google
    We went there for our honeymoon and the hotel was so pretty & peaceful. When it comes to the staff we had a great welcome and our butler was so helpful and nice. We stayed in a gallery suite and it was so amazing. The Chef is very kind cuz I was kinda sick when we were at Jetwing Kandy and the Chef sent me a “Sukku Malli” to get better with my cough and I highly appreciated their service. The chef over there is very concerned regarding the taste of food. Everything is just perfect at Jetwing Kandy. We have experienced all theJetwing Hotels in Sri Lanka and the BESTEST is JETWING KANDY. Please do not think twice just go and have a fabulous vacation there.

  • 4/5 Primali de s. 3 months ago on Google • 7 reviews New
    We stayed here with friends in July 2023. It was the dry season and the river had less water and the lawn was all brown. But I am sure during a rainy season the view would have been spectacular. Even with all brown surroundings, the view over looking the pool was nice. The staff is really nice and attentive. Rooms were comfortable and had all what we require. Restaurant served a`la carte and lack options. In my personal view they can improve the menu options and the portion sizes. There is a small rock in front of the hotel and we climbed that with the hotel naturalist. You can have a bird's eye view of the area atop the mountain including the knuckles mountain range. We also visited the Bellwood area from the hotel.

  • 5/5 Milinda T. 2 years ago on Google
    Had an amazing experience at Jetwing Kandy Gallery. * Staff was super friendly and decent * Taste buds were well satisfied by the foods offered. * Accomodation was comfortable and clean.

  • 5/5 garuka p. 2 years ago on Google
    What an amazing hotel and not forget the staff and food was awesome. Nothing to complain I stayed there for 4days best experience ever. From kandy.we will be back.

  • 5/5 Devinda P. 2 years ago on Google
    One of the best places i have visited. Off the city. Very calm nature right in front of the mahaweli river. Rooms are very spacious. Clean and full of amenities. Well recommended hotel.

  • 5/5 Diyath W. 2 years ago on Google
    Gem of a place in Kandy!!! If you want to seriously relax and get away from the busy life for a moment, this is the best place 👌🏼 We stayed at the Gallery Suit and all the amenities, the view and food was superb! Better if they can equip the jacuzzi with hot water and enhance the wifi signal strength to the rooms. The MG Mr. Dileep and the staff was friendly and the hospitality, the service provided was in 5 star standard! ⭐️

  • 5/5 Dilanka S. 2 years ago on Google
    Everything from check in to check out were smooth. The staff very friendly and helpful. Hotel is very clean and spacious and the view is stunning. Food is excellent and packed with variety of foods. ( I suggest local food menus, they are awesome ) The hospitality was amazing! Our staycation was great.view, pool, bicycle ride, beds, balcony all beyond expectations. Wow!💐💐

  • 5/5 Hemaka R. 2 years ago on Google
    I and my wife went there for our honeymoon and during our stay we felt so home and welcoming. Since the first moment we felt touched by the staff who welcomed us with a traditional performance. It was so obvious that we loved the comfort tidiness and cleanliness of the cozy and modern room equipped and furnished with style and glamour. The room was perfect in all the ways equipped with everything needed to enjoy and relax during the stay. The environment was the most remarkable thing which we were so amazed to gaze at as the hotel is located facing the Mahaveli River and the beautiful mountains. Due to the pandemic situation activates at the hotel were limited but the staff were so enthusiastic to make us forget those limitations and they worked so hard to deliver the best out of it. We were so interested in their sanitary products (like shampoos and shower gels) from Link which were available in the room for free usage and during the checkout we bought some of those from the front desk. We arranged our dishes in our room since the buffet was not available and all of those dishes we tried were rich in taste color and presentation. We need to mention Mr. Shaminda especially for their hospitality and care rendered during our stay. Nonetheless the services of the rest of the staff were all the way up to the 5 star standards. Finally it has become on the greatest memories of all time for both of us and loved it.

  • 5/5 GUNATHILAKA P. 2 years ago on Google
    Great service, unforgettable stay. Traditional Warmly welcomed. Very friendly and high hospitality. Highly recommended who are looking for fine relaxation. Location is few KM away from kandy city. Calm atmosphere.

  • 5/5 Nimesha S. 2 years ago on Google
    If your looking for a good food this is the place to visit. We had set menus due to covid situation and that food was the best food i had so far in a hotel. Menu is different as well ,not we eat in other hotels. Keep up the good work,will definitely visit again for the food...🥰

  • 4/5 Gihani G. 2 years ago on Google
    this was my first visit at the Gallery, the hotel is located at a very peaceful environment. the design of the building is very calm and relaxing. the staff is very supportive friendly and professional. the rooms are very spacious and very well maintained. the stay was very comfortable and relaxing. the pool has a nice view of the lake. the only area that needs improvement is the food. they serves us set menus. the quality of food was not at all up to the expectation. the food was either over cooked or under cooked, portions were really small and the food took over 1 hour to be served.

  • 5/5 vindya c. 2 years ago on Google
    We spent our weekend at Jetwing Kandy Gallery and absolutely loved it. The location is simply amazing.Our room was spotlessly clean. The standard of service is high, each guest is made to feel special. The hotel staff were very kind, polite and friendly, and they certainly made us feel welcome. The hotel restaurant was exceptional, menus are perfect, something for everyone. The food was absolutely wonderful and very pleasing from preparation to presentation. Every meal we enjoyed had a variety of options and was flavorful and also the prices were so reasonable. We would like to wholeheartedly thank the Executive Chef Sajith and his amazing staff for their marvelous hospitality, the dishes they made were exquisite. We couldn't have asked for a better stay in Kandy and we would definitely stay at Kandy Gallery again!

  • 5/5 Dilan A. 2 years ago on Google
    Great place to be by the majestic Mahaweli river. Staff is super friendly and food is awesome. Hotel rooms are very spacious and has modern amenities. 4 ft pool oeprwtjng with covid guidelines. We ejoyes it very much

  • 5/5 Shamen F. 2 years ago on Google
    Our first experience at a Jetwing Hotel & they made it us a unforgettable one. After visiting several top rated hotels around the island, such as Marriot, Aliya, Avani, etc... this was added to our best destination list after that visit to Jetwing Kandy Gallery. The staff Welcome us with a traditional song & food. Very kind & helpful service offered by the staff even during this pandemic situation with few members. They have given us a room upgrade without any additional cost. Food was delicious & servered quickly. They included exact amout of nutritions with right portions for each person. It was not look as a buffet in other hotels, but had food more than enough. Amazing vicinity, Clean & spacious rooms, well sanitized each & every space in the hotel with a luxury experience in a lifetime. Special thanx to GM Mr. Dilip, Chief Butler Mr. Saman Rajakaruna, Head Cheff Mr. Sajith Dharmarathna for make our stay a memorable 🙏😍👍💐

  • 5/5 Madhavi G. 2 years ago on Google
    One of the best hotel in kandy. Excellent service and support provided by the staff and the manager. The food was delicious and each with a pleasant presentation.The staff is super friendly and attentive.Specially want to mention restaurant staff Mr.Lavan,Chef Mr.sajith and Mr.Sakunthala from service.They made our spend a memorable one.Highly recommend this property for a relaxed vacation.

  • 2/5 Fairy Entertainment Sri Lanka- Wonder of A. 2 years ago on Google
    Low quality pocelain dinnerware from India. Food was cheap and soggy. Served bread just taken out from the refrigerator. Seems it has been kept for days. You can see the sizers of chicken and fish pieces. Just compare it with the fingure in the image. The portions shown below were for two persons. had to wait years between entrées. Staff is good and innocent but not professionally trained. The main office and hotel is not 100% connected. So front office staff could not trace our payment and had to wait 40 mintz at the time of check out. Overall standard was far below than expected.

  • 5/5 Robert P. 1 year ago on Google
    Excellent hotel located aside from crowded city. Hotel nicely design with large, very comfortable rooms. Good place to relax. Caring staff and hotel management responding immediately to guess request.

  • 5/5 Madushanaka G. 2 years ago on Google
    Very clean rooms, Amazing atmosphere, Friendly and well trained staff. Good hospitality.

  • 4/5 Jarle E. 2 years ago on Google
    Great experience. A modern and almost brand new hotel. Staff are so friendly and attentive. Rooms are amazing. A la carte menu is good. We had a wonderful time at Jetwing Kandy Gallery, recommended.

  • 5/5 himani s. 2 years ago on Google
    Beautiful property had a great experience. Hotel staff is extremely warm and courteous. Dilip Kumar (manager of the property) was very helpful.

  • 5/5 Charith R. B. 2 years ago on Google
    As usual the Jetwing hospitality enticed us throughout our stay. Amazing service, delicious food with a wider verity, highly comfortable suite and wonderful atmosphere. Special thank you Dilip who has been managing everything a notch above perfection. Must stay two or more nights to experience the resort. The naturalist is highly committed and we had a great hike to the adjacent hill. Highly recommended the Gallery suite with open deck and Jacuzzi overlooking the river and mountains. One of the best Jetwing hotels out of all Jetwing hotels we have visited. Thanks a lot Dilip and the team, all the best.

  • 5/5 Dileesha R. 2 years ago on Google
    A wonderful place with calm and serene surroundings. We booked a suite and it 10/10. The food is also great and the staff is very friendly. Highly recommended.

  • 5/5 Shanika P. 2 years ago on Google
    Beautiful scenery location for nature lovers. very help full staff. very clean and spacious. the food was excellent and delicious.. such a peaceful environment & we had the best stay.

  • 5/5 Rishitha P. 2 years ago on Google
    One of the most luxurious hotels in Jetwing Hotels experience. Room to food to staff to location, it was a dream experience. If you are visiting take the cycle ride towards village and you will love the river edge sightings you witness.

  • 5/5 Sammy B. 1 year ago on Google
    Wow, this place was stunning. Our favorite hotel in Sri Lanka. Everyone was so so kind and the property is just perfect. The room & balcony is massive and everything felt clean and brand new. The food was amazing and all staff were so kind and attentive. We wish we had longer there & hope to visit again soon!

  • 5/5 Yasara S. 1 year ago on Google
    The best hotel I’ve ever been privileged enough to stay at for a great weekend getaway. Its finest architecture with a mind-blowing background gets more breathtaking when you walk in. High-quality rooms, high-quality service, and delectable food. Kandy Gallery exceeded my expectations and was spotless the staff was amazing.

  • 5/5 Sabashan B. 1 year ago on Google
    I have stayed here and had a good experience. Staffs are very helpful and polite. They indeed make your stay wonderful. The rooms are spacious and clean. In all an excellent place to stay. They are not providing a buffet but you can make your food request with à la carte menu.

  • 5/5 Adrián Matute E. 2 years ago on Google
    Great place to stay if you are coming to Kandy. Very calm nature right in front of the mahaweli river. Rooms are very spacious. Clean and full of amenities. Very well recommended hotel to enjoy a honeymoon or vacations. From the first moment we felt touched by the staff who welcomed us with a traditional performance.Very friendly and high hospitality. Highly recommended to those who are looking for fine relaxation. One thing more, don't forget enjoy the local cuisine thanks the hotel staff. You should probe it!

  • 5/5 Princess 1 year ago on Google
    The best hospitality I’ve ever experienced. Amazing gesture by the staff of this hotel cannot talk highly enough. The stay was so comfortable variety of food and the taste is a must experience


Call +94 812 034 000 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Spa
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pet-friendly
    • ✗ Fitness center

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