Hotel Bin Vino image

Hotel Bin Vino

Hotel

😠 This is the one of superb,wonderfully destination I ever had@gampola,kandy...sorry for the inconvenience to share up ma dissatisfaction!!! Really poor service, customer rudeness,inside the room equipments ÷no tea bags,no water inside the heater jug,WC not cleaned well and even no tea bags,water bott...


Address

Doluwa, Sri Lanka

Contact

+94 814 486 201

Rating on Google Maps

3.70 (33 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M.H.M A. 4 years ago on Google
    This is the one of superb,wonderfully destination I ever had@gampola,kandy...sorry for the inconvenience to share up ma dissatisfaction!!! Really poor service, customer rudeness,inside the room equipments Γ·no tea bags,no water inside the heater jug,WC not cleaned well and even no tea bags,water bottles etc.they charge to me one night rent RS6000/=I dont think doesn't worth the amount of rental costs. Please dear management kindly take an action regarding these facilities. Thankyou. Best regards Figi(customer).
    3 people found this review helpful πŸ‘

  • 4/5 Eswar R. 2 years ago on Google
    Good hotel, may increase the maintenance, however worth for money
    2 people found this review helpful πŸ‘

  • 4/5 Narada N. 5 years ago on Google
    Nice Place to have gathering and functions.
    2 people found this review helpful πŸ‘

  • 1/5 Prageeth G. 1 year ago on Google
    The most horrible hotel that we have ever stayed with worst customer service. I went there on 11th May 2017 with my family. Full board price was 10900. The pool was not ready. They started cleaning it after one hour of our arrival. It was not vacuumed for months and looked horrible. They had a menu but you can't order 02 different dishes for you and wife. Only one dish for both. What a customer service. Bed linen was not replaced and dirty. I immediately cancelled my booking and got away from that hell Friends, please never ever go to this horrible place. The front desk manager doesn't know how to tackle a situation like this. He has shown his bad attitude to us. He was also angry and very unprofessional. He could have refunded my advance. I guess the owner of this property has the same attitude which has been transferred to the staff. That's why they really don't care about the guests who come all the way from Colombo to enjoy their holidays. THEY WERE NEVER EDUCATED HOW TO SERVE THE CUSTOMERS. After leaving this hell, we were in a deep trouble to find another place and it was almost spending the night in our vehicle and they have ruined our first day.
    2 people found this review helpful πŸ‘

  • 5/5 Kaushal P. 4 years ago on Google
    Great place superb view. Service is very good.
    1 person found this review helpful πŸ‘

  • 4/5 Guide to travel Sri L. 3 years ago on Google
    Excellent place for visit in Gampola
    1 person found this review helpful πŸ‘

  • 5/5 Amalka M. 7 months ago on Google
    Very good place hotel and you can arrange wedding for there good location staff are very helpful you can use big pool there nice view in there pool and drink in the pool are 🍺🍺🍺🍻🍻
    1 person found this review helpful πŸ‘

  • 5/5 chaminda j. 5 years ago on Google
    Nice location for family get together

  • 1/5 Mohamed S. 4 years ago on Google
    Good for party's

  • 4/5 Ashraf H. 5 years ago on Google
    Not valuable for the expenditure

  • 4/5 Ramzi A. 3 years ago on Google
    Good

  • 2/5 Mizary M. 11 months ago on Google
    This place is closed now. I wenti


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