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Frequently mentioned in reviews: good (15) hotel (12) room (10) view (8) river (8) clean (6) asked (6) stay (6) rooms (6)
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  • 5/5 Easath E. 2 months ago on Google • 135 reviews New
    Topography of the hotel is good . wonderful atmosphere. There have River view and sound. It’s a romantic place. There have a swimming pool, it’s 4 feet depth. There have a gym but it’s not work. there have a pub also. Room price is normal because it’s giving good satisfaction. Staffs are very friendly and polite. Service is good.
    2 people found this review helpful 👍

  • 1/5 shehan g. 1 year ago on Google
    We had lunch at this restaurant. It was very bad and the prawns are not fresh and clean. All in all disgusting. We ate it because we were so hungry. They didn’t present a bill until I asked for one. This place should be closed!
    4 people found this review helpful 👍

  • 1/5 Sakya l. 8 months ago on Google • 5 reviews
    There are ants everywhere, the quilt and towels are full of stains, it doesn't look like a place for people to live in! The room is not cleaned every day, the water heater is broken, and there is no hot water! Do not stay here! ! !DO NOT!!!Never stayed in such a rubbish hotel!
    2 people found this review helpful 👍

  • 4/5 Ervin A. 2 years ago on Google
    Well I was there for a wedding. Yes it was a good experience with social distancing. The hotel was well equipped with all covid 19 precautions followed. The whole wedding was fully organized by the hotel with a very reasonable package. Good value for money. I would recommend them to any one whole who intending to have a function.
    2 people found this review helpful 👍

  • 5/5 Charuka A. 1 year ago on Google
    Nice place to have a drink and meals with a family or friends while enjoying the view of mahaweli river at kandy, delicious foods and offers for drinks are available. Pool available, #visitsrilanka #kandy #gangaaddarahotel
    2 people found this review helpful 👍

  • 5/5 Han N. 1 year ago on Google
    I stayed there in early Oct 2022. Staff was friendly and helpful. The room with a river view was clean and comfortable. The hotel is decorated with photos showing the history of Kandy which is interesting. I had a pleasant stay in Kandy. The trip was short, and I hope to come back there another time.
    2 people found this review helpful 👍

  • 4/5 sam varghese d. 2 years ago on Google
    The room and bathroom was neat and clean. The breakfast was also good. They have swimming pool as well. The staff were helpful to our queries.
    1 person found this review helpful 👍

  • 1/5 Nigel T. 1 year ago on Google
    Pillows are hard like rocks. Bathroom mirror light flickers constantly. Toilet doesn’t stop filling. Main room overhead light flickers. Bedside light doesn’t work. No wifi in bar area. No snacks in bar during afternoon. Restaurant doesn’t open until 7:30 pm.
    1 person found this review helpful 👍

  • 4/5 Prabhath K. 1 year ago on Google
    We were there for a wedding. Large parking slot. Situated at a nice location.
    1 person found this review helpful 👍

  • 4/5 Oleksii S. 2 years ago on Google
    We have good enough experience. Clean room with fresh air. Iron when needed. Breakfast is not to fresh and tasty. Water boiler works, but water pressure is terrible.
    1 person found this review helpful 👍

  • 5/5 Arko R. 2 years ago on Google
    Clean room with fantabulous view of the river from the balcony Swimming pool and gym available Service is excellent and so is the food Manager is always prompt for any help Would highly recommend the hotel if you stay in Kandy
    1 person found this review helpful 👍

  • 2/5 Chandana R. 2 years ago on Google
    Was a really good place once...but in my last visit. . Pool was not clean as usual and some of the beverages was not available. Food quality unsatisfactory but the quantity was well enough. Hence 2 ⭐ and Hope hotel team will catch up quickly as pre-covid standard.
    1 person found this review helpful 👍

  • 5/5 Lotus S. 1 year ago on Google
    Excellent service by front Office Guys and receptionists. ( Rahul , Gimhani) Weldone good job both of you. Thank you Hotel Ganga Addara for keeping us happy and safe. Restaurant Bit more to improve. Best of luck
    1 person found this review helpful 👍

  • 3/5 johnson v. 4 months ago on Google • 44 reviews
    Staff behaviour is not good.. While they are serving the dinner Intially they told dinner will be served till 10 PM.. But later they tried to compell us to be in the restaurant by 8:45 PM others wise dinner will not be served..

  • 3/5 Jai M. 6 months ago on Google • 36 reviews
    My overall stay was alright, good breakfast in the morning, bedroom was basic, pillows weren’t that comfortable, items in the bathroom were broken and the water pressure was terrible. A good place to stay if you want to just rest for the evening. Otherwise very basic.

  • 3/5 Soundar R. 3 months ago on Google • 34 reviews New
    When we were checking out, the staff came and said one bath mat was missing and could we please check our bags. We opened one suitcase and asked them to check it themselves. (The other suitcase was already in the car but we offered to bring it back for checking too). We were quite unhappy with the treatment but didn't complain. We are from India - we feel that if we were white-skinned Europeans or Americans or Japanese or anyone else we would not have been treated this way. Just a warning to other Indians. I am still giving this three stars because we can't blame all the staff for the actions of a few.

  • 4/5 Uttaran Saha R. 3 months ago on Google • 3 reviews New
    The location is fantastic, the rooms are awesome as well. However, they refused to serve us breakfast past 9:30 a.m. despite requesting them numerous times, because we were stuck on the road and returned a bit late. The "free wifi" doesn't work either and they made no effort to make it work.

  • 3/5 kosala Sooriya B. 8 months ago on Google
    Went to have lunch with my family One vegetable noodle psn is more than enough for two.

  • 1/5 Melon P. 4 months ago on Google
    No much facilities in the pool and its very small...but charging 750 per hour....obviously too much

  • 4/5 Gamini D. 11 months ago on Google
    It is really "Ganga Addara", adjoining to the Mahaweli river . Good place to enjoy and for functions.

  • 5/5 Paras S. 10 months ago on Google
    Rooms are very nice.Rooms feel very fresh. The view outside from the rooms is also very nice. The quality of the food was also very good.

  • 1/5 Sampath i. 1 year ago on Google
    Toilet facility for men is not good It has to walk

  • 5/5 Chathura R. 2 years ago on Google
    Hotel staff members are very friendly and actually help them to us. And the prices were reasonable

  • 1/5 Malinga R. 1 year ago on Google
    I was got a very bad experience from this location. I was visited few day back. Rooms not clean. Wash rooms also bad smell. Foods also disgusting. I have ordered chichen fried rice and it was not included chichen. Source or chillie paste not provided. Not recommed this place to anyone.

  • 4/5 Andrew de B. 2 years ago on Google
    Amazing location, cheap beer n good food!

  • 3/5 Ani C. 1 year ago on Google
    Rooms were ok, but the view from balcony was very good. We enjoyed sipping our morning tea sitting at balcony and looking at the river flowing calmly. Rooms have basic amenities like kettle and hair dryer. They swimming pool, but it is not maintained properly. Changing rooms were very dirty Being a vegetarian, we could get very few options to eat.

  • 5/5 Aasheesh N. 4 years ago on Google
    Awesome Location.The hotel is located within the heart of the town. Kandy lake is just couple of minutes drive away. The view from hotel balcony is just awesome as you can relax sipping your coffee with the gushing sound of river stream. The rooms are spacious and clean and so as the hotel service.

  • 5/5 CJ C. 1 year ago on Google
    A place with a nice view of river, Calm , quiet place to stay. Enjoyed well in the swimmingpool, And had a Memorable night didiscussion with my wife on the balcony of the room which is faced to Majestic Mahaweli river. Hope to come back soon. 😘😘

  • 1/5 Subash H. 3 months ago on Google • 1 review New
    Worst customer service ever experienced. I was here for my sister in law’s wedding & i had a very unpleasant experience. I went to the hotel early in the morning on the wedding day to arrange the tea table & our coordinator was a guy named wijaya & he didn't coordinate the event with us at all. Hardly saw him during the event & We had to do everything by ourselves. No any support staff to arrange anything. When i asked for a changing room they gave a room full of dirt & there were no any towels or soap ( wonder why they call it a changing room) when i asked for towel there response was “ we don't issue towels for changing rooms, sorry “ & again i asked for a towel & this time i asked them to charge for that service. Response was the same. That day was full with these types of incidents & I strongly advice you to think twice before selecting this place for any of your special days coz i felt like i am a burden to them. Thats how disgusting they treated us. Hardy any worker with a smile on his face. Totally disgusting experience.This is not a hotel this is more like a abandoned factory with dead souls inside.
    1 person found this review helpful 👍


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