I took my 3 year old for a visit since he had some discharge from his ear and was complaining of pain. We schedule our appointment online and provided all information to save our spot and still waited 2hrs. My child was examine and sent home no issue of infection. My wife followed with next day appointment with PCP who identified both ears were infected and said it couldn't be missed.

First time I took my 2 year old son here for urgent care because his health care provider had no walk- in appointments available, it was the worst experience ever especially after coming home and doing my own research of the diagnoses that the nurse practitioner gave my son, she said he had scarlet fever in his mouth,and that he did not need any antibiotics. just keep giving him medication for the fever, after doing my research my son did need antibiotics. Scarlet fever is treated as if it was strep throat. she did test him for strep throat and it was negative, but then again, scarlet fever is treated as if it was strep throat and given antibiotics for those with symptoms like my son has, no sleep over two nights, no eating and no drinking . It’s best to go to an emergency room. This place is only good if you’re looking for a doctors note . There’s nothing urgent about this please even in the waiting room. I was number one on the screen to be called and three patients where called before my son. Also, the receptionist is never sitting in the front she sits in the front for 10 minutes goes to the back stays there Then comes back takes another patient and goes to the back again. And she was also on her phone on her earbuds. And also I tried to use the patient portal for my son and it did not work at all, the link that they emailed to me comes out as an error and there’s no one to help you.

What I enjoyed most was being able to make a "save the spot" & actually adhering to that time. The staff including person at the front desk, security, Certified Nurse Assistant and Nurse Practitioner are very welcoming and proficient. The Nurse Practitioner addressed all my concerns & performed an excellent examination.

We scheduled an appointment no wait time. In fairness the office was empty to my understanding it does get very busy so booking the save your spot option is valid. Office is very clean and everyone was friendly and helpful. Love the option to upload insurance and ID when scheduling appointments online

Great, respectful, and out quickly. The friendly, respect, and professional way I was treated. My privacy was maintained throughout my treatment. The facility is very clean and odorfree.

These people charged me $610 for a visit although I have health insurance. All is did was see the doctor because my throat was hurting. When I went in and ask for an itemized print of what was done and the price to see the doctor. To see the doctor without insurance is $120 and a strep test is $25 that I never did. How is all that $610. Then they say it's billing who did it but billing also isn't claiming it. How can a test be conducted without a result given not a positive or negative no inconclusive just test done and the name of the person who conducted the test. What is the reason for the $620.. My advice do not visit this office and if you do please be so careful to record all that is done and to top it off I was never even prescribed any medication.

The staff were all very friendly and caring. They took the time to understand one's situation and help the best way they could. .

I was able to schedule my appointment with no hassle & the wait was short, the staff & Dr were very professional & the facility is always very clean & sanitized. They are open 7 days a week next to Stop & Shop Supermarket & mini strip mall on Merrick Blvd & Springfield Blvd

I brought my special needs adult brother here for a Covid PCR test on 12/26. I was told the results would be ready in 24 hours. It is 12/28 and I have left 4 voicemail messages and there has been no response or results provided to us. I am aware that service provision is relative, however the professionalism at this particular facility is wanting and does not align with the broader Northwell Health service standard.

I was crowed and the wait wasn't long. The staff at the front was so welcoming and the Nurse and Doctor was amazing