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Matthew James Jewelers

Jewelry store Jewelry repair service Gold dealer Jewelry engraver Pawn shop Diamond buyer

One of the Most Reviewed Gold dealers in Valley Stream


Address

76 Rockaway Ave, Valley Stream, NY 11580, United States

Website

matthewjamesjewelry.com

Contact

+1 516-561-3080

Rating on Google Maps

4.90 (448 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 10:30 am to 5 pm
  • Tuesday: 10:30 am to 5 pm
  • Wednesday: 10:30 am to 5 pm
  • Thursday: 10:30 am to 5 pm
  • Friday: 10:30 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: jewelry (11) service (9) great (9) friendly (9) store (8) customer (7) professional (7) recommend (7) Josh (6) repair (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Danielle I. 1 year ago on Google • 22 reviews
    My sister and I recently visited Matthew James Jewelers. We needed to have our grandmother's jewelry fixed and cleaned last minute for her funeral. Both Jack and Josh were extremely helpful in ensuring the jewelry was ready on time and in pristine condition. Thanks so much for the amazing service!
    1 person found this review helpful 👍

  • 5/5 Chris R. 5 months ago on Google • 14 reviews
    I went to repair my beaded bracelet and they provided SAME DAY repair with only a couple of hours before they closed and I was able to pick it up later that day! Absolutely amazing service and my bracelet looks good as new for a decent cost

  • 5/5 Monique S. 6 months ago on Google • 8 reviews
    I had a wonderful experience at Mathew James Jewelers! Excellent customer service! Mathew was very honest and helpful! They have gained a new customer! Thank you so much!

  • 5/5 Tony s. 8 months ago on Google • 7 reviews
    My experience here has been amazing. The level of customer service is second to none. They were patient, and very knowledgeable. I’m looking forward to my next purchase.

  • 5/5 Chisa M. 4 months ago on Google • 4 reviews
    Entered store to find my style of earrings this afternoon! Everyone was really helpful and courteous while allowing me to see product! Purchased two pair of earrings looking to return again some day soon! Thx guys

  • 5/5 Ana A. 11 months ago on Google • 4 reviews
    I bought my hubby his favorite watch for our 8th year wedding anniversary/ Father’s Day . Beautiful watch , very nice men, very nice establishment. I feel terrible not catching the name of the gentleman who helped us❤️

  • 5/5 Valentina G. 10 months ago on Google • 3 reviews
    At this point I have gone back to Matthew James Jewelers a few times and continue to go back due to their great customer service. Josh and Jack have both helped me and had a pleasant experience with both. I walk in feeling like I’m visiting friends. They have a good selection of jewelry and if they don’t have what you want, they can make it happen.

  • 5/5 Dervin C. 1 year ago on Google • 3 reviews
    I went there for a chain repair and to widen a pendant. I think the guy at the counter name is Josh(forgive me if I’m wrong), he was so professional and amazing, I had to go back the next day and buy a bracelet. The prices are affordable, not exorbitant. Even the repairs were flawless. I would recommend them to anyone. I’m a happy customer for life. I just came back from there and bought a Miami Cuban gold chain. It shows how professional, friendly and reasonable they are. I would recommend them to everyone. I love that store. Thank you all for your great service! Especially Josh.

  • 5/5 Andrew N. 1 year ago on Google
    Been going here for decades. If you want quality go here!!! Extremely fair with the prices and the service is top notch!

  • 5/5 Alvin G. 10 months ago on Google
    I'm a repeat customer. Josh always greets me with a big hello. Today he went out of his way to help my wife with an heirloom diamond appraisal. He goes the extra mile and is professional, knowledgeable, and trustworthy. He is friendly and easy to talk to. He is our family jeweler.

  • 5/5 Sue S. 1 year ago on Google
    A very friendly environment, Jack was patient & informative. Made me feel comfortable & made it very easy to do business with them. Very good design of their Jewelry, with very good prices! Repairs was done ontime & to my satisfaction. They will be my go to Jeweler from now on.

  • 5/5 joshua c. 1 year ago on Google
    The are the best jeweler on Long Island. Honest, thorough, great timing on repairs as well. Support your local business.

  • 5/5 David H. 11 months ago on Google
    This jeweler is the best! They repaired the clasp on my wife's favorite bracelet. Great repair! The bracelet was cleaned up so well, it looked brand new! I highly recommend them!

  • 5/5 Stephen C. 11 months ago on Google
    Matthew James Jewelers Is the best around !!! Joshua helped me pick something nice out for my wifes birthday .he was so helpful and so super nice! The price and quality here is the best as well I highly recommend this place. They are awesome!

  • 5/5 Therapy Insights P. 11 months ago on Google
    Jack is absolutely great. He’s easy to work with and very fair in prices. I have come back to him multiple times and I’m very happy to work with him. Highly recommended!

  • 5/5 Steven F. 1 year ago on Google
    I bring my watches there to replace the straps and Josh is great to work with. Prices and service are great. I trust them all the way.

  • 5/5 matthew C. 1 year ago on Google
    This is the perfect place to shop for beautiful jewelry. Not only is the merchandise of the highest quality but the staff also provide reliable and friendly customer service. The availability of excellent repair services makes this a full-service jewelry resource you can rely on.

  • 5/5 Eugene E. 1 year ago on Google
    This jeweler was very professional and friendly He accomadated our request and showed us different fonts to chose from job was completed ✔️ promptly and price is very good we will definitely return In the future!!😀

  • 5/5 Yana M. 2 years ago on Google
    This place has some of the most knowledgeable and friendly jewelers I have ever encountered. They took great care of us the entire time and were very patient. Large and beautiful selection of fine diamond jewelry, too. Highly recommend!

  • 5/5 Kaylyn H. 2 years ago on Google
    Absolutely loved coming here and will be back again. I had four pieces of jewelry that needed to be shortened and was surprised at how quick and efficient the business runs . The turnaround time was so quick ! And the prices are definitely reasonable. And it always helps when the people within the organization are friendly and know what they are doing. Five stars for me !

  • 5/5 Simone A. 2 years ago on Google
    This store is awesome!! I’ve been bringing and buying my jewelry here for years. A place you can trust with your finest. They’re personable and professional. A great place to find that special gift for that special someone. I visited from Texas and had to pick up an early Christmas gift.

  • 1/5 afunbunch1 2 years ago on Google
    I have been going to this store since the previous owners. All was always well until this afternoon. I go to the store to pickup a necklace that I originally bought from the store that was broken. Unfortunately I ran into a rude young man who perhaps was having a bad day. I pick up the item and say that it looks like a silver necklace but I gave you gold. He started to minimize its value. I say this is your product. I bought it here. then he says you are not in my system which is a lie. I pay , say thank you and will never go back .

  • 5/5 Alicia G. 2 years ago on Google
    Excellent pricing! Joshua is very knowledgeable and patient. He helped me choose a very nice chain and medallion .The quality and pricing of my purchase were outstanding. I was so pleased, that I decided to also purchase a pair of earrings. Please ask for Joshua and you will not be disappointed!

  • 5/5 Joanne R. 2 years ago on Google
    Let me start off by saying that Matthew James Jewelers is literally the best jewelry store that I have come across on Long Island! They have been nothing but professional, patient, understanding and most importantly delivered a perfect piece! I would recommend them to anyone looking for any kind of jewelry. They have an incredible in store selection and as if that wasn't enough they can make your jewelry dreams come true with custom pieces too!

  • 5/5 Erika L. 1 year ago on Google
    I was greeted warmly by the entire staff. They were very helpful and answered all of my questions. I bought a chain from them and I thought the pricing was reasonable. The selection was nice and if there is something they don’t have they will make/ order it. Overall, my experience was great!

  • 5/5 Pamela D. 2 years ago on Google
    Had four rings sized and repaired. They did a beautiful job. I haven't been able to wear my engagement ring and insert for years. They made it into one piece and it's stunning. They are friendly, professional and knowledgeable. I also sold some gold and they seem fair with that as well. Give them a try, don't hesitate.

  • 5/5 Brian O. 8 months ago on Google • 1 review
    I was grateful & appreciative for their patience & knowledge & expertise in serving me. They were fare in pricing ..not out to rip me off !! They were not rude!! ..they were all around genuine & extremely pleasant to deal with helping me. I highly recommend them !!

  • 5/5 Jenna A. 8 months ago on Google • 1 review
    Great jewelers! Very friendly, efficient and accomodating staff! Always enjoy my experience here whether it is for a repair, cleaning or buying something new.


Call +1 516-561-3080 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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