Actually I was very excited to stay at the AKA Beverly hills, but unfortunately I have to say that my stay was not pleasant. There were so many things that went wrong from the moment we checked in. I stayed at the two bedroom apartment with a den and this a summary of our experience: 1. The rooms sizes were good, but all windows are covered with a wooden blinders which do not block the sun light. So for those who would like to stay late in bed, it is impossible to continue your sleep. We had to order extra bedsheets to cover the windows. Unless the blinders are not changed with blackouts it would unappealing for me to stay again at this apartment. 2. A major flooding of the sink happened the moment we used the sink in one of the bathroom. We had to call the front desk and they sent us the maintenance woman to fix the flood which was an unpleasant experience that took time out if our schedule. 3. In the second night we decided to use the showers in the bathroom and there was no running hot water. We called the front desk and they offered to send the maintenance lady in the morning because no one is available at that time. Next morning the maintenance lady came and fixed the problem. 4. The walls of the apartment are so thin that it became so noisy for us with our upstairs neighbour. If the sun light did not wake you up in the morning, the upstairs neighbours will.

Amazing rooftop bar with a 360 view of the city! Friendly staff and strong drinks!

Amazing location and beautiful property. The staff could not be nicer or more accommodating. Rooms are spacious and well kept. I've also stayed at their West Hollywood and Philadelphia locations. Highly recommend AKA

Talk about LUXE - from service to the rooms to the location - couldn't have picked a better spot to stay during my time in Los Angeles. From the second I was dropped off, I was in awe of the staff - they even remembered my name, across various shifts! As someone who works in a consumer led industry, there's something to that - means a lot. One of my least favorite parts of a hotel is that there's not enough room to actually 'live' but that is NOT the case at AKA. Not only do you get a full kitchen but living areas that aren't just your bedroom. This property is worth every penny, especially in a setting where there are quite a few 5 star hotels, you really get 5 star service at AKA.

This place is awful!! There were bugs and rodent droppings in our unit and we saw a rat in the hallway! The smell was horrendous!!! The bed was like sleeping on a piece of cardboard! The dust was an inch thick! The worst place ever! Avoid at all costs! If I could give it zero stars I would. Don't let the good reviews fool you- they are likely from staff.

I was visiting my friend at PH17 last night. I left my car with a valet around 10 pm and got it back at 12 am. By the time I got home I've realized that a fob that gives me access to my apartment building and my apartment is missing from the keychain which was obviously lost while the valet was attaching a ticket to my keychain (completely unnecessary). Every lockout in my building is $125 and the cost of a new key is $150. When I gave a call to AKA, the front desk manager didn't even know which valet man worked during that shift, which is already a red flag - how can you not know members of your stuff? After that, they promised to give me a call today which obviously never happened. I had to make my way to Beverly Hills again to talk to another front desk manager Yasmin (Jasmine?), who couldn't say anything besides the fact that some time in the near future they will look at the security cameras (which completely doesn't make sense because how can you see a small black key fob in the middle of the night?). Neither of the managers even bothered to pretend that they're trying to help nor I could get a reimbursement for a new key I had to get from my building. A very luxury and upscale enterprise :) Never coming back and please read the negative reviews about the rooms they're all true.

Perfect location and amenities. Our room was spacious, with fantastic cooking facilities. The staff were accommodating and friendly and we especially enjoyed the fitness centre, yoga class and the local surroundings. 5 star rating for this home away from home.

It was excellent. I really enjoyed my stay and the service was top notch. It’s clean, beds are comfortable, the staff is kind and helpful. The location is perfect with so many restaurants in the area and it’s attached to Spago so you can enjoy the best of the best. Thank you guys so much. I’ll be back!

Lovely hotel staffs. Every single person is so friendly and accommodating. I recommend you book the Premium rooms as they have been renovated with new appliances, fixtures, bathrooms. Zero issues the past month I have been staying here. Was moved to a regular two bedroom and den yesterday and have had minor problems that you usually find in an older place. Apart from that, best location, A+ for cleanliness and very comfortable beds!

NEVER use AKA Surgical Aftercare, the nurse Collette and aid Nicholla for 12 hours on the overnight shift, offered much NEGLECT and ABUSE while I as chemical and physically restrained after surgery, they thought I would not remember I have the nerve to report this RN to the board it was so bad. I was in so much fear, I had to tell them I was afraid of them and wanted to flee,,, , it was honestly one of the worst experiences in my life, I was so excited to stay here for the night 3000$ for an overnight of hell!!!!!!!!!!!!!! then they thought it was appropriate to sleep in the suite I paid for, while I was having a panic attack and physical complications , refused to help me!, almost damaging the doctors precious work, telling me the ONLY thing you can more is your head and then prompts me to move my head and neck all over the place. these staff are incompetent, the nurse manager and head nurse are good, but they shouldn't have left me in neglectful hands

They are always friendly here. When I couldn't work the cable the front desk sent a nice woman to fix it for me. They always wave when I come and go from the hotel. Thank you AKA!

I have yet to check in but I am already disappointed. I requested if I could check in early before 12NN as my flight arrives 9AM. I was immediately turned down on email by Ahmani from Guest Services without even offering a solution. He dismissed me saying I can only check in when the room is ready. No mention of what time and I am a full paying guest. Is it too difficult to at least check the occupancy rate before dismissing me abruptly? Hello I am paying USD600 a night! They even address me casually on a first name basis - something they will never do at the Park Hyatt or Four Seasons. I don’t know. They need further training.

African American guy at the reception was asleep when we walked in. He got startled when I greeted him and proceeded to be rude and give me attitude for no reason. Unacceptable!

Such a waste of real estate!!!! If you ONLY care about good location and you absolutely have no other choice, then I'd go with them. For the price we paid for a suite, we got a 50 yr old if not older dish / washer that we had to use everyday given the toddler's needs, amount of noise it made, we had to leave the unit when ever it was running (and wasn't a short run time!) . Argued and never got it looked at. Another incident, had to come back in the middle of the night to get into my room (although the same lady had checked me in to the room herself) she insisted it was "protocol" calling into the room and ended up waking up my son after 2 hours of drive I had to go around putting him to sleep. Very careless and unattentive front desk staff with zero management attention (as none of our emails to them got attention). Seems they ONLY care about short term transactional view and hope these reviews get people's attention so you at least take a second to check all your options before going with AKA!