Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Most Revieweds in Fultondale


Address

215 Howell St, Fultondale, AL 35068, United States

Website

www.chick-fil-a.com

Contact

+1 205-841-1777

Price rating

$ $$$

Rating on Google Maps

4.50 (3.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: Chick-fil- (12) chicken (7) employees (7) LEVI (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Leann T. 2 years ago on Google • 11 reviews
    Disgusting, hair in food. Forgot to even bring our drinks. Floors our slimy Never stop here again. Love this fast food chain restaurants. But they more worried about primping in the bathroom than take out the garbage or just cleaning. Also buns were cold. SMH waited time and money.
    2 people found this review helpful 👍

  • 1/5 Faith M. 2 years ago on Google
    By far the worst Chick-fil-A I’ve ever been to. Aside from the fact that they never gift the correct amount of sauces requested, today showed me I will not be back. I ordered chicken minis like I always do through doordash and they were HARD AS A ROCK. I couldn’t even eat the bread. Only the chicken. This is the only location that has these problems so maybe its the employees or something.
    2 people found this review helpful 👍

  • 5/5 Brandon G. 6 months ago on Google • 159 reviews
    Chic fil a is never not great. This restaurant chain is one of the only fast food places I will eat at anymore. They are always friendly, the chicken is always great, the service is fantastic and they are a Christian owned company that does not ever ask their employees to work on Sunday. God bless this company!
    1 person found this review helpful 👍

  • 5/5 Johnny S. 4 months ago on Google • 49 reviews
    Title: Exceptional Service and Unbeatable Chicken Sandwiches at Chick-fil-A** From the moment I stepped into Chick-fil-A, the experience was nothing short of incredible. The level of service here sets a gold standard, not just for fast-food chains, but for the hospitality industry as a whole. The staff greeted me with genuine smiles and an eagerness to serve that you'd be hard-pressed to find anywhere else. It's clear they're not just going through the motions — they take their commitment to customer satisfaction seriously, and it shows. Their undeniable warmth is only matched by the quality of the food. Their chicken sandwich, which I had the pleasure of ordering, could easily be described as the pinnacle of fast-food cuisine. They've mastered the craft: a perfectly seasoned and breaded chicken breast that's juicy and flavorful, tucked between soft, fresh buns with just the right amount of pickles for an added tang. It's no wonder their sandwiches have gained a reputation for being the best. Alongside my sandwich, I savored a large cup of their freshly brewed sweet tea. It was the perfect companion to my meal — refreshing and with a beautiful balance of sweetness that reminded me of slow Southern afternoons. It's impressive how such a simple beverage can be elevated to complement a meal so well. Each visit reaffirms my love for Chick-fil-A. They consistently maintain high standards of quality and service, making each dining experience memorable. This isn't just another fast-food stop; it's a place where you're treated like family and served a meal that's prepared with care. For anyone looking for a quick bite that doesn't compromise on warmth and deliciousness, I can't recommend Chick-fil-A enough. Once again, they've knocked it out of the park. .
    1 person found this review helpful 👍

  • 2/5 D M. 6 months ago on Google • 19 reviews
    I had a stare down with the person in the drive thru tonight for at least 10 seconds before she greeted me. She walked slowly to my car & simply stood there waiting on me to speak. WTH! She interrupted me twice while I was reading my order until I simply stopped speaking. This was the rudest treatment I have ever had at this location. I’m give 2 stars. 1 for the food being good & another because she did say, “My pleasure” after I said thank you. Let’s do better next time! Order# 1633.
    1 person found this review helpful 👍

  • 5/5 Erica S. 6 months ago on Google • 76 reviews
    Okay so my family LOVES us sum chick fil A. That being said I wish it wasn't so expensive. The food quality at this particular Chick-fil-A is no different than any other Chick-fil-A they're always all the same and very good. The staff at every Chick-fil-A I've been to is usually more than enthusiastic. I do not understand the changes to the drive-thru and why they are doing it that way now but it seems to be efficient, but I have one question why in the world is that you always really really really really crave Chick-fil-A on Sunday when they're closed, LOL anyways good job guys just don't understand your drive through

  • 3/5 Desiree B. 4 months ago on Google • 71 reviews
    Our food was good, and it came in a timely manner! However there were a few Chick-fil-A employees seated behind us eating some of them were on break. There was a guy with them who was either an off the clock employee or just a friend of the group. They were being obnoxious and loud. And definitely weren't acting/talking in a way you'd expect employees of Chick-fil-A to act. I'm all for employees having fun, but there's a time and place for everything!! And that group was definitely crossing the line.

  • 3/5 Kristina C. 5 months ago on Google • 35 reviews
    Online order was easy. Checked in easily but then sat, and sat, and sat some more in the drive-thru line because there is one employee (who disappeared for some time) taking payments for two lines and she didn't have access to the cash box for people not using the app to pay. The window employee seemed frazzled and rushed, so much so she handed us 4 bags of food at once, dropping one to the ground (where there was a lot of food on the ground so it obviously happened often). Food and sauces were accurate so I'll give them credit where it's due. I know what to expect in any other fast food restaurant, but we choose Chick-Fil-A because normally it's quick and easy when we are on the road and its refreshing to see employees smiling and happy to help. That's not the case with this location today.

  • 5/5 Angelia S. 4 months ago on Google • 7 reviews
    We love our Chic fil a! It’s my children’s favorite place to eat. Not only is the food great, so are the employees!

  • 5/5 Langford L. 9 months ago on Google
    We are heading to Tennessee for a funeral and stopped for breakfast to go. This store was super busy and we were in and out in a matter of minutes. Food was spot on just like we asked and the restrooms were clean. The staff were fabulous, being so busy they worked seamlessly together and very friendly. Thank you for a great stop.

  • 5/5 HL S. 6 months ago on Google
    Great location! Quick through the drive thru with Excellent customer service and an accurate order! Very pleased with our experience here

  • 4/5 Ashley C. 8 months ago on Google
    The food was great! The new Pimiento, honey chicken sandwich was AMAZING!!! But they left out my dad’s sandwich meal but got it ready pretty quickly.

  • 1/5 Velma 9 months ago on Google
    I sitting in the drive thru to get a chicken biscuit until 10:32am, (one person working). She flips the sign and says, we are now serving lunch. Way to go down Chick-fil-A. Went inside and got the same answer. They should monitor the drive-thru more closely.

  • 5/5 Brooklyn H. 7 months ago on Google
    Aveon (I hope I spelled it right) is so sweet! Excellent customer service. Fastest I’ve ever been in & out at a CFA. Super friendly and connects so well with customers. She definitely deserves a raise. 🙌🏼🙌🏼

  • 5/5 Benjamin R. 4 months ago on Google • 1 review
    LEVI MAKES THE BEST CHICKEN EVER!! I would have stayed here with LEVI for 3 days if I could but I asked and they said I couldn’t :( . Make sure to go when LEVI is cooking. Go inside and ask “is LEVI working right now?” If they say LEVI is not working then just walk over to Arby’s. LEVI is what makes it so good. I love LEVI he’s the best.
    1 person found this review helpful 👍

  • 1/5 Tayvionna N. 4 months ago on Google • 2 reviews
    I don’t even understand the purpose of ordering if they still gone give you whatever they want!!! Too many young people work there all they do is talk and play don’t care about your food at all!! If I could give this place a zero star I would. I literally waited 20 minutes for them to continuously get my order wrong when it’s clear as day on the receipt.


Call +1 205-841-1777 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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