Walked in and never felt so uncomfortable in my life I had people asking me if they could help me before the last person was done talking even asking me if they could help me. I was going to buy something but definitely am not now

These 5 stars are for Kass in the bra department. I wish I could give her 10 stars because she was wonderful! I've lost a lot of weight since my last bra purchase and she had so much patience and was thorough in helping me figure out my new size. I got her card and will be recommending her to everyone! She said Dillards does a fitting event 4 times per year that benefits local breast cancer patients, so keep an eye out for that.

Dillards use to be such a great store. Ever since they got a new store manager it seems to have gone down hill these last few years! They are also extremely racist too in my opinion. I went in to buy my boyfriends favorite cologne for his birthday…while browsing I overheard a few of the employees (an older Caucasian woman with short blonde hair and glasses) talking about how shes sick of having to watch ALL the natives and how she dreads it when she sees them coming... (I’m Caucasian) so maybe she thought it was ok or something speaking so loud??? Anyways the other employee agreed and laughed about it but it also did not make sense to me cause the other employee she was talking to looked native herself! (She was tall & really skinny with dark hair & brown skin.. she could have easily been Mexican though too) When the blonde older woman noticed me looking at them with disgust.. she only then finally came to check on me.. & the other gave me a snotty look LIKE I WAS IN THE WRONG..she then walked out the men’s store. I didn’t even want to buy anymore. So I just let her know I was only looking and still she stood there talking so much where I couldn’t even get a word in! It took me like 15 minutes just to finally leave with how much she kept talking and cutting me off. It made me feel so sad for the natives who actually shop there because I’m sure these two aren’t the only one who have said or think like that because I have heard all the horrible racism stories about Dillards, but have never witnessed until today. I’m definitely disappointed and will no longer be supporting them as a business.

An amazing experience tonight at Dillard's Men department! JT Giest was our Sales guy and did an exceptional job helping us get measured, fit & find amazing school clothes. His patience and multi tasking skills were way beyond my expectations! After we were done, I was so impressed with him that I had to do a review! Way to go JT! I'm sending many more friends & family your way! You really care about your customers & u r truly gifted! Thank you for your help tonight.

Excellent store, excellent service. Only place in the whole mall that had the black pants my husband needed in his SIZE, at an affordable price. There was a men's clothing store that had them with alterations. They were too expensive. Anyway will shop at dillards again.

So I wanna start off by saying that Ariel Wootton is one of the most amazing workers behind those counters !!!! I went in not knowing a thing about the proper steps for face care routine or applying make up ….. Ariel came right up after asking for help about my face (oily , dry , neutral etc. ) step by step , next you thing you know , she has all a line of facial stuff and helped me apply it , then I asked for help with make up …. I have never worn foundation , let alone contoured my face … I’m more of a basic blush eye little shadow , mascara … but I want to so badly learn how to do my make up , I’ve gone to other make stores around Billings and no one has sat and explained what product or why, rather seemed as if they just wanted money to apply make and move on to the next costumer … but this girl , she showed me how to step by step & explained …told me if I didn’t like how it looked we could take it all off and start over … but I in fact LOVED my make up , how I looked , how my face felt . She absolutely boosted my confidence through the roof …. Not saying I’m gonna be any make up artist now , but I feel comfortable enough to sit in the mirror and try . & if I need help she made it very clear to come on in and she’ll help me out …. she has made sure I felt comfortable with a little knowledge under my belt, about face routine and make up when leaving the store this weekend . . Not only did she help me step by step , she was also helping everyone that had a question or needed help around me in a timely matter Lady’s & gentlemen , if you have ANY Questions or want to go in for a full face of make up to be done , or learn about face care , ARIEL is your go to. I will not go anywhere in town again for help ….. thank you Ariel , this women needs a raise !

The young man that helped me was very nice. He got me what I needed and I was on my way.

Nice Mall