Augerpros Plumbing and Drain image

Augerpros Plumbing and Drain

Plumber Drainage service

👍👍 After researching reputable plumbers online, I landed on Auger Pros. Calling in, they were so nice and after I explained I had a leak in/under the foundation, they sent their 'foundation' guy, Kory. Kory showed up and after just a few minutes with his special listening device, was in agreement wit... People often mention work, Augerpros, Kory, plumbing, service, recommend, AugerPros, great, professional, leak,


Address

206 W McDermott Dr #120, Allen, TX 75013, United States

Website

augerpros.com

Contact

+1 214-206-6580

Rating on Google Maps

4.90 (973 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 7 pm
  • Friday: 7 am to 7 pm
  • Saturday: 8 am to 7 pm
  • Sunday: Closed
  • Monday: (Washington's Birthday), 7 am to 7 pm, Hours might differ
  • Tuesday: 7 am to 7 pm
  • Wednesday: 7 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: work (20) Augerpros (20) Kory (19) plumbing (18) service (17) recommend (14) AugerPros (14) great (14) professional (14) leak (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kevin S. 7 months ago on Google • 8 reviews
    After researching reputable plumbers online, I landed on Auger Pros. Calling in, they were so nice and after I explained I had a leak in/under the foundation, they sent their 'foundation' guy, Kory. Kory showed up and after just a few minutes with his special listening device, was in agreement with the leak and located it within 2 - 3 possible places. After offering a few options, I asked "what would you do?" and he gave a direct answer. After we agreed on the price range from x to y, they started the next day digging and actually repaired it a day earlier than promised. The price was the lowest in the range discussed and they communicated well and provided pictures of the leak. While house repairs are not fun, it was a seamless experience and worth the money. I would use them again and recommend them to anyone asking.
    4 people found this review helpful 👍

  • 5/5 fadil e. 2 years ago on Google
    Highly recommend! Both water heaters in my garage would not ignite. Called AugerPros , they should up on time, Got a quote from Dustin . He brought the parts and got the job done in the time-frame he promised upfront. He also found and fixed a minor leak that has been there for a while . I am very satisfied with with the quality of AugerPros work.
    3 people found this review helpful 👍

  • 5/5 John F. 1 year ago on Google
    Great service and fair pricing. They have done great work for us multiple times. Our most recent repair was for a toilet flange that had to be replaced. Aaron and Justin gave us all the options and the pros and cons for each. My wife and I asked a lot of questions and we're given complete responses to where we felt good about the direction moving forward. I'll definitely be calling again for any of our plumbing needs. Thank you, Justin and Aaron, for your patience with our questions and great work.
    2 people found this review helpful 👍

  • 5/5 John R. 2 months ago on Google • 64 reviews New
    We acted proactively in replacing our existing water heater. It was 14 years old and very energy and cost inefficient. We requested a few quotes, and Augerpros was our choice! Brendan came out one afternoon and assessed the existing situation. He was very open and transparent with his findings. He presented things in an organized fashion and answered confidently in all questions we threw out. He then gave us options available for replacements and some add ons we were curious about. After little deliberation, we called back later with some quick follow up questions and asked to schedule the job. By Noon the next day, the job was completed and delivered as promised. We are now more energy efficient, up to code, and happier with our water heater situation! The entire process (started via Yelp) was seamless and honestly flawless. We are very satisfied with the Augerpros friendly personnel all around, outstanding service overall by Brendan and team, and thoroughly happy with the end solution. We will be repeat customers for future needs.

  • 5/5 Emma S. 1 year ago on Google
    Augerpros came out to help detect and fix a Slab leak issue. They were really fast about setting an appointment. Kory Sullivan and Blake came on time. They were incredibly professional and were able to figure out the issue and proper course of action pretty quickly. Kory was courteous, polite, clean, and friendly! He seemed experienced and confident about what he was doing. Kory definitely goes the extra mile to ensure customers are happy and satisfied with the experience. I would definitely recommend their services if you are looking for plumbing solutions and honest quotes.
    2 people found this review helpful 👍

  • 5/5 Faraz D. 1 year ago on Google
    I dont know where to start. What an amazing and interesting experience. Shay was very helpful and helped me solve a mystery finding a 4 ft log in my hidden clean out valve. After calling multiple plumbers and the city without any help, he came through clutch. Amazing services and prices. Will definately use them in the future and recommend every who needs plumbing done to the same.
    2 people found this review helpful 👍

  • 5/5 Paul V. 2 years ago on Google
    I called AugerPros to work on a repair that Berkeys did for me 4 1/2 years ago when a sewer line from the a guest toilet failed.. Basically, Berkeys workmanship was far below average and after working with Augerpros, I have a good benchmark of what a plumbing service should be. Kory from AugerPros discovered that the previous plumber did not properly cut the length of a run of PVC from the toilet to the main, and did not adhere properly at the joint. Also, AugerPros explained that none of the sewer lines were properly supported in the event of any shifts in the surrounding area in the house. Kory from AugerPros did a great job, he planned and implemented the repair without deviation, and I trust his repair will be the final time I have to worry about this,. However, if I do have an issue, I'll call AugerPros to help me figure out the problem. Kory also fixed a punctured sewer main from a tree root in the front yard. Kory performed the water tests and the repairs held as expected. If you have a serious sewer line issue, call AugerPros first and ask for Kory. Can't say enough good things about them. [Just a note, I tried to have Berkey's come out and take a look at the problem and see if they could repair the problem under warranty, but after they could not get a technician out because of scheduling problems, I decided to go with AugerPros and not waste my time with Berkey's.]
    2 people found this review helpful 👍

  • 5/5 Eric M. 3 months ago on Google • 3 reviews New
    Augerpros Plumbing, and specifically Kevin and Ryan, did an awesome job on my water heater replacement. Since I’ve only been in this house two years, they helped to identify some existing code violations with the exhaust pipe and thoroughly explained the updates that were needed to make everything right. They did a fantastic job on the install and the overall final result with the code updates is a work of art. I am very pleased with the result and could not have asked for two better people to work with and to work on my home. Kevin and Ryan were both very professional, timely, personable and their work was top notch. Would highly recommend them to friends and family.
    1 person found this review helpful 👍

  • 5/5 David S. 2 months ago on Google • 3 reviews New
    Excellent, responsive service and most of all job well done. Very professional and patient, explained what he needed to do, what was involved and finished up nicely. Very pleased I contacted Augerpros and kudos for their great team especially Keith and his helper.
    1 person found this review helpful 👍

  • 5/5 Amanda S. 1 year ago on Google
    We are remodeling our kitchen and needed to have our gas line moved out of the way of the new oven. I received text with photo and background about Aaron prior to his arrival. He came with another technician who was also very professional. They arrived on time and gave me an estimate before beginning the work (which by the way was at the lowest end of what I anticipated). Work was completed carefully but promptly and they were so polite and professional!!! I’ll definitely be hiring them for any future needs! Great experience and very pleased!!! Thank you to both Aaron and the other gentleman who came for your help getting my kitchen back in working order!!!
    1 person found this review helpful 👍

  • 5/5 Sue L. 1 year ago on Google
    The sidewalks in front of my house are sinking. One of the possible causes could be a slow leak that is causing the soil to move underneath the concrete. So I started shopping around for a reliable plumber. After I made 5 calls, only Augerpros answered my call immediately. One of the "big" companies asked me everything like a scam and said they had put me in their database. I asked them to remove my info forever. Augerpros sent people to camera my drain line. No issues. I was happy the price was fair and reasonable. After the city removed the concrete, it seemed like there was some leaking. I called Augerpros with bad tones and attitude. After I hungup from the call, I never expected anything further. To my big surprise, the owner Jerry called me and sent Austin and Justin to come back and check. Touched my heart. They were not wrong. The leaking possibly from the city fire hydrant. Augerpros never leaves their customers behind. It's people like Jerry that make a difference. I can truly say that i will definitely recommend Augerpros to anyone. Again appreciate everything. A happy customer from Plano, TEXAS
    1 person found this review helpful 👍

  • 5/5 Christina N. 1 year ago on Google
    There were 2 technicians/plumbers came today and they provided great service! They looked at the issue and provided us options and prices. They recommended to allow them to start looking at the least expensive option and work from there and they were right. They were able to fix it quickly and gave us a $25 discount b/c we used their parts. They were very professional and pleasant to talk to. I highly recommend them.
    1 person found this review helpful 👍

  • 5/5 Samuel G. 1 year ago on Google
    Kory and Blake were awesome! I suspected a slab leak but they were able to use their expertise to rule it out, narrow down the cause and location of the leak, fix it and get me all set real quick. They were very thorough and walked me through everything they were doing and what the next steps would be. Extremely professional and knowledgeable, it’s the first time I had a good time getting things fixed. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Kyle C. 9 months ago on Google
    I was super impressed with their level of responsiveness and professionalism. Their notification system and disclosure of who was coming to service the house, how far away they were and even a picture of the technician were so far above any other contractor that I have used thus far. A bit pricier than I would have expected but it’s still nice to have confidence in a contractor and actually know when they’re coming and have some communication with them. I would use them again for sure.
    1 person found this review helpful 👍

  • 5/5 Addison E. 9 months ago on Google
    Dustin has been to my place on multiple occasions and never disappoints. He’s honest, friendly, and thorough. Augerpros is my go to for plumbing. They are responsive, reasonable, and have great communication. I will continue to give you my business and share my experience when others ask for a good plumbing company. Thank you again for a great experience!
    1 person found this review helpful 👍

  • 5/5 Mar H. 2 months ago on Google • 12 reviews New
    Kory was knowledgeable, responsive and helpful. This is my second time using his service and he is reliable and trustworthy. He was fast and gave me the best advice on how to proceed. Highly recommend Kory for any plumbing needs. Kory, my sincerest THANK YOU. You are the BEST!

  • 5/5 Fallon R. 2 months ago on Google • 4 reviews New
    Kevin was amazing, he & his co-worker came out quick on the day & time that worked best for me to replace my old leaking water heater. He was quick & efficient & explained everthing to me very well. In & out in under 2hrs. Highly reccomend his services! Resonable prices as well!!!!

  • 5/5 lori g. 3 months ago on Google • 4 reviews New
    Augerpros was very friendly. Came next day to fix a burst pipe. And Brian was so great with my mom and made her feel very comfortable about the repair on her home.

  • 5/5 fuzzygarfunkel 1 year ago on Google
    Really great experience. Dakota and Blake arrived early and Diagnosed and solve the problem very quickly. They gave an accurate quote for the price, got the part, and were all done in less than an hour. Five stars! Thanks for a great job. Recommend to anyone needing plumbing help.

  • 5/5 Bethany S. 1 year ago on Google
    I’m an repeat AP customer and yet again have had a wonderful experience. I needed a plumber quickly after finding a kitchen leak. Kay at AP is excellent at her job and communicating expectations which sets up the whole experience to be a positive experience. It also helps me plan my day accordingly so I’m not waiting all day for a service which is awesome!! Kevin was professional and proficient in his skill. He not only is an excellent plumber but he also has superb customer service skills. 100% would recommend him and the AP team!!

  • 5/5 Jerry J. 1 year ago on Google
    I submitted an estimate through Yelp and within minutes I was contacted by Augerpros. I looked at their reviews and called them. That was yesterday and they have already done the work today to my satisfaction and with a fair price. Kory, the young man who did most of the work, was great about explaining what he was going to do and then asked me if I had any questions or any other work I needed done when he was finished. Both of the young men did a great job overall and were very respectful with me property (like covering their shoes before entering my house). I will definitely use Augerprose in the future!

  • 5/5 Trina H. 2 years ago on Google
    I had an incredible experience with Auger Pros from start to finish. The ladies In the office actually listened to me cry on the phone over this unexpected plumbing issue and were very kind and compassionate. The plumber and his apprentice were both very professional and did fantastic work. I feel safe and well taken care of. I will absolutely call Auger Pros when the next plumbing issue inevitably arises with this old house.

  • 5/5 mike w. 1 year ago on Google
    My mother-in-law called auger pros for a hot water leak under the slab. They tunneled under the house and found out that most of the waist lines and sewer lines were cracked and half gone. I know this because I climbed under there and looked myself. They're very knowledgeable and professional. They let us know every step of the way what was going on. If it hadn't been for the hot water leak we'd have never known about the rotted waste and sewer lines. They did an excellent job and recommend them to everyone. I give them a five star plus

  • 5/5 Karen D. 1 year ago on Google
    So nice and courteous, diagnosed the problems in no time, gave me a quote that I feel was totally acceptable considering the multiple problems I had going. They got to work when they said explained everything along the way. I basically have new sewage pipes and working toilets. It’s awesome can’t say enough how happy I am.

  • 5/5 Patrick S. 11 months ago on Google
    I recently hired AugerPros to unclog my drain, and I must say, the experience was excellent from start to finish. Dustin and his helper did a fantastic job and truly exceeded my expectations. I called for service and within an hour they were knocking at my door. They took the time to assess the situation and explain the steps they would take to unclog the drain, ensuring I was comfortable with the process. Moreover, Dustin’s attention to detail was commendable. They not only fixed the immediate problem but they provided useful advice on maintenance and offered suggestions on how to keep the drain running smoothly in the future. I was also impressed by their cleanliness and respect for my home. They took great care to protect the surrounding area while working and cleaned up thoroughly once the job was completed. Overall, I couldn't be happier with AugerPros, Dustin and his apprentice’s service. They were prompt, knowledgeable, thorough, and respectful. My drain is now functioning perfectly, thanks to their expertise. I highly recommend this plumber to anyone in need of a job well done and a clog-free drain.

  • 5/5 S R. 8 months ago on Google
    Kevin at AugerPros is amazing to work with and everyone is so professional and kind. Karen always responds quickly and they do an excellent job. I’ve been using them for over 5 years and always extremely happy with their services.

  • 5/5 Mary R. 9 months ago on Google
    After reading several reviews, I selected Augerpros to come to my home to detect a possible leak leading to high water bills. After listening to my issues, Dakota Johns, was able to diagnose the problems quickly and fix them onsite and had all the parts required to get the job done. Very pleased with my experience, and would not hestitate to call on Augerpros again.

  • 5/5 Christy P. 10 months ago on Google
    Kory and Alan were awesome! They both were very informative, professional, and easy to talk to. They were honest and didn't try to sell me things I didn't need. Very good dudes! I will not use anyone else for my plumbing needs.

  • 5/5 Sarena M. 6 months ago on Google
    Super happy with the work & information provided by Dustin. We will be calling you again.

  • 5/5 T L. 8 months ago on Google
    We have used AugerPros for a few years now. They are professional and responsive. They have done a number of jobs for us, and we have been pleased with the results. Kory and Dustin do great work. The prices are reasonable. I recommend them for any job.

  • 5/5 Steven W. 6 months ago on Google
    Brendon and Nick did an excellent job on a new home inspection. They were very thorough and once the inspection was done everything was well explained to me as well as answering all of my questions. I would use Augerpros for my plumbing needs.

  • 5/5 Sophy C. 7 months ago on Google
    I have serious water leaking issue on main pipe outside the house for days and cannot find a right person to solve the problem immediately due to it happened over weekend. Today I finally met Roger and his team and I am super happy for all suggestions provided by them and detailed schedule they give for the solution. I would like to recommend to everyone who needs plumbing service, believe you will have same feeling like me. I will have no doubt use their service in the future because the first good impression means a lot to me.

  • 5/5 Angel M. 3 months ago on Google • 2 reviews New
    I have used Augerpros Plumbing a few times now and I am really happy with the job they have done. Brian has been the one coming to do the job and he is excellent at what he does and really personable person. He is really polite and always helpful to answer any questions and explain any work he may/will do upfront. I have used other plumbing services, but none like Augerpros. I am extremely happy with their service.
    2 people found this review helpful 👍

  • 5/5 Elizabeth B. 3 months ago on Google • 1 review New
    I am so thankful for finding your company online. Brian and his assistant were very prompt and got my plumbing issue resolved much quicker than I expected. I could not be happier with the service I received from Brian. He was very thorough in explaining the repair process and reassured me that everything could be fixed. He provided me with the name of a company to work with on the next phase of my repairs and that was so helpful. He also answered some general questions I had in regards to winterization of my home and so thankful that he would take the time to do that during this extremely busy time for plumbing companies. So grateful for the excellent service I received and will use them for my future plumbing needs. I highly recommend AugerPros Plumbing and Drain.

  • 5/5 calvin a. 3 months ago on Google • 2 reviews New
    The technician Kory with Augerpros plumbing and drain was very professional, he communicated with me very well. He was very informative and detailed about the gas leak. I feel very confident using this company. Kory went above and beyond customer service.


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