Dairy Queen image

Dairy Queen

Restaurant Fast food restaurant Ice cream shop

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. People often mention order, time, service, burger, talking, great, nice, good, fresh,


Address

1926 S First St, Garland, TX 75040

Website

dqtexas.com

Contact

(972) 840-0779

Price rating

$ $$$

Rating on Google Maps

4.10 (821 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 10 PM
  • Tuesday: 10 AM to 10 PM
  • Wednesday: 10 AM to 10 PM
  • Thursday: 10 AM to 10 PM
  • Friday: 10 AM to 11 PM
  • Saturday: 10 AM to 11 PM
  • Sunday: 10 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: order (13) time (9) service (8) burger (8) talking (7) great (7) nice (7) good (6) fresh (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kyah L. 4 months ago on Google
    came at 10:40 when the website clearly states that they close at 11. man was counting money at the till and had all lights off . we asked to order and he said "it's too late" and sent us away . usually good service at DQ, But if you advertise a certain time that you stay open til , honor that time or change it . simple as that
    1 person found this review helpful 👍

  • 2/5 Ronald H. 1 year ago on Google
    Very fresh hot fries best part of the experience. Ordered burger combo drinks were watered down burger while hot lacked the flavor of an all in everything burger. No condiments on burger mustard, mayo, etc. lettuce and tomato lack luster and flavor. Had better DQ experiences at different locations at more competitive cost points. Have come to learn different experiences with independent vs corporate own DQ establishments. Will not return. The outside building was renovated however inside and counter decor could use refreshing. Staff typical fast food I don't want to be here attitude.
    1 person found this review helpful 👍

  • 1/5 Ronnieman 1 year ago on Google
    02-03-23. I go inside to order. 3 girl worker stand there talking by the ice shake maker machine talking. I have to wait approximately 5 minutes before on e comes to take my order. I was in clear eyesight of all three. I give my order for (qty 2) number one combos. She asks “do you want small, medium, or large.” I ask what is the one on the menu because menu does not state what size is showing nor does it state the pricing of the different sizes. She tells me the difference is the size of the fries and drink but not the prices. I ask again the prices. She gives me the prices. I place my order. She goes back to talking to the other two girls who are talking and filling up some kind of containers at the spot by the shake maker. Lady comes in behind me and thought you could order by pressing blocks in the back of the cash register. Nothing happens and she asks me “is this broken.” I replied “ no they help us standing there talking. Lady was there several minutes before someone came to take her order. I see a bag put up at the cooks serving window. I assumed it was but just waited for someone to pick it up and either give it to me or someone else. It sat there for a least 5 minutes. Then the girl who took my order brings it to me. I told her it is cold now after sitting so long. They agree to make me another. Owner shows up (Asian lady) and I tell her my experience. She says I am sorry. I work with Garland Police and tell her I her I am sooty all the time but if things do not change your not sincere. She then tells me she is working with teenagers. I told her “your the owner” you have to instruct them to pay attention to the customer and work or let them go if they do not want to work but visit with other. She then said “I hear you, I am sorry.” Time will tell if she is sincere about being sorry for not paying attention to paying customers that keep her in business.
    1 person found this review helpful 👍

  • 4/5 EPAS 2 years ago on Google
    This fast food joint always hits the spot. DQ is always classic and food always has same taste. There is days where the drive through is quick and others not as much due to them preparing the food.
    1 person found this review helpful 👍

  • 5/5 Mark D. 1 year ago on Google
    Every time I've been here the food is fresh, hot and delicious. Try the steak fingers.

  • 5/5 Ann G. 6 months ago on Google
    We were just in Dairy Queen and we received outstanding customer service from Nidia. She informed us about specials and did this with kindness and a beautiful smile. Also, we notice she said thank you to the employees in the kitchen as she picked up each order. Her entire attitude made us feel as if she was happy to serve us and we walked out of Dairy Queen with a smile on our face and in our hearts. Thank you Nidia. I pray that Diary Queen recognizes that you are an asset to this location.

  • 5/5 Lori S. 6 months ago on Google
    Had a short wait, but our food was fresh and hot. I don't mind waiting when my food is hot and fresh! Good job. Ps... went through drive through!

  • 1/5 Rosa A. 6 months ago on Google
    At least 3 times I've gone to the drive-thru and was told to drive to the front and they will bring the order up to me I have waited 10 to 15 minutes in my order never came out I had to go inside for it. I was not a happy Coke has happened over and over. The one girl whose attention I finally got I told her my situation of course I was not very happy she went to go get my order which was on the back counter where the cook is and you could tell she purposely took her time I was just talking to the Cook and taken all her time bagging my stuff , I will no longer.

  • 4/5 Big W. 6 months ago on Google
    Took my niece here for some ice cream. She loved the chocolate oreo shake something or other. I don't remember the name. Staff was great and engaging. And the food and treats were good

  • 5/5 Kara D. 4 months ago on Google
    Yet again, another outstanding Dairy Queen. Their Blizzards are on fire and the staff is fantastic. PSA - Be nice to food service employees. There's never any reason to treat anyone rudely.

  • 3/5 Laura H. 11 months ago on Google
    I thought I had seen a commercial that said something about the Blizzard being a special price. That was the reason I took my grandson there today. The employees didn't seem to know what I was talking about. There was a buy one/get one for a special price (which wasn't what I saw), so we got that. I normally love DQ. We just don't go often since it isn't very close to us. I don't usually get a Blizzard myself so I'm not familiar with them. I got the cookie dough flavor. I only ate a few bites of it because my mouth felt coated with grease. Maybe it's only that flavor, IDK. The employees were all very nice and helpful. I will still go to DQ but will stay away from that item.

  • 4/5 Sons G. 9 months ago on Google
    Great food and better deserts, very fast and has nice employees, sadly not much variety to the menu but everything is good for its price

  • 5/5 Jacob C. 11 months ago on Google
    Came through Tonight for something different from my usual spots. It was fairly busy but my wait wasn't as long as I expected. The cook staff did an awesome job as the food was great . Haylie provided excellent and friendly service while serving me as well as taking orders and while ensuring mine was accurate. Best DQ trip in a while. Keep it up y'all

  • 5/5 Vanessa R. 10 months ago on Google
    Ladies there were great very positive…. Very polite and very patient… my great niece went up to the cashier of course she couldn’t be seen or be heard…. But the cashier got close to her and just smile and that was very nice of her to acknowledge her this way… other places would’ve ignored her and not even bothered… by the way they loved their ice cream at D.Q. Thank u ladies!!!!!

  • 5/5 Joyce D. 1 year ago on Google
    Great place but they did not do the flip test and we look forward to that.

  • 5/5 Latangela V. 1 year ago on Google
    I had an amazing Oreo hot cocoa blizzard! The customer service was very attentive to my needs and made sure I had everything I needed.

  • 5/5 Chris W. 1 year ago on Google
    Always hot and taste fresh. Usually have a great deal on food. Wish it was cheaper but everything is getting to expensive.

  • 5/5 Jazmin E. 1 year ago on Google
    First time trying the Oreo Blizzard and we love it, my daughter got the chicken basket and for me the triple burger with mayo, Nadia welcomed us as soon as we arrived to the entrance with a smile in her face! Place was clean, Thank you for the awesome costumer service we appreciate it and will be visiting again soon!

  • 5/5 Civic Explorer 3. 1 year ago on Google
    Great burgers great selection of deserts it's good eating for fast food !

  • 5/5 Rebecca P. 1 year ago on Google
    Went through the drive thru. Employee was nice friendly. Will go back.

  • 3/5 Yvonne L. 1 year ago on Google
    Stopped in to get a treat, wasn't hungry, just wanted a "blizzard". Oh I hate it when these FF businesses tempt us w/smthng then take it away. Normally I only have their burgers, but I recently got "hooked" on the "Drumstick" blizzard w/Peanuts. NOT there, told it's a summer treat. I gotta wait till next summer?! GRRR! Tried the new "Turtle Pecan blizzard". It wasn't up to par at all, spent almost $5. for it. Yuck! NOT fair DQ!!!

  • 4/5 Audri G. 1 year ago on Google
    Amazing burgers. They get details on orders wrong sometimes. The drive through is a bit of a nightmare cause it's so cramped. But still my favorite place closeby to get a burger or chicken tenders. Also, they offer gravy for chicken tenders! Yum!

  • 5/5 Kristopher V. 1 year ago on Google
    Very nice and clean inside. The staff at night time is very nice. Delicious dipped chocolate cones.The chicken tender 6 piece basket is really good.

  • 5/5 Mister Grandpa's B. 1 year ago on Google
    The service is great. The food is as good as it has always been.

  • 5/5 Ronald M. 1 year ago on Google
    They are always friendly and pleasant. The creamy ice cream is to die for. Restrooms are always clean.

  • 3/5 vampmutous 2 years ago on Google
    Alright place. Good food. Always fresh when I go. Staff is friendly from my own experiences. Under staffed. Longer wait times during peak hours. Needs a better parking lot.

  • 5/5 Gene S. 1 year ago on Google
    Steak finger basket is off the chain and won't break the bank!! Love the chocolate dipped ice cream cone!!

  • 5/5 Maribel T. 2 years ago on Google
    I was having a rough day and need a burger. Decided to try this DQ and i have to say the Tabasco mayo sauce is delicious in a burger. Definitely recommend you try those french fries 🤤 i followed up with a royal recess brownie oh man they put a shot of peanut butter in the center of the whole blend uuf o.o but Yea it was awesome 👍🏻👍🏻

  • 2/5 Johanna R. 2 years ago on Google
    First time I had ever been disappointed in Dairy Queen. I ordered a Beef Taco Salad, well I did my taco salad, however the total ingredients didn't even reach half way of the taco shell. Plus I got a little smidgen of taco sauce in a container, wasn't even full. They usually give the full container plus 4 taco sauce packets. So disappointed. ☹️

  • 2/5 PRAGA Radio N. 2 years ago on Google
    Wrong Time..? I ordered a Regular order of Jalitos and a med Fries, when I get home I saw the quantity and I'm disappointed $3.89 +tax for this? (jalitos) (Fries portion was acceptable) clean restaurant, friendly staff and fast service was included on this review


Call (972) 840-0779 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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