Terence Jenkins is one of the best at Tim Castellaw! I’ve never met someone so honest And so welcoming and nice. He has always helped me and my husband pick out the best car for me and my family he will forever have our business. We are not only glad to have him as a salesman but also a good friend!

Mr Terence Jenkins and Mr Tony Blake are beyond amazing. They helped us tremendously and everyone helped us with all of our questions and everything. Highly recommend these two awesome men to help you find the car of your dreams

Mr. Tony was very very helpful to work with. He was straightforward and I was able to drive off the lot with a car the same day! If you’re visiting Tim Castellaw I highly suggest working with Mr. Tony Blake! He’ll get you in whatever you want same day guaranteed.

Last vehicle we purchased was from tim castellaw dyersburg Tennessee. We used mrs Kim, who went absolutely about and beyond to get the payment we needed with the ride we wanted to drive out the lot with. Fast easy even with mediocre credit like I have . Go see Kim for ya next car!

Bought a couple of cars from this dealer. Sales department was upfront and honest. Service is outstanding. My car is having a huge repair done and one of the guys in service took me back to my house and will pick me up because I don't have another car, I couldn't get anyone to pick me up, and they were out of loaners. Excellent customer service.

Had to leave a Fantastic Review!! I was having trouble with a key for my tire lock. And at first I got nowhere. But Frankie stepped in to save me... Lol!! But really he did. Such a good guy. Thank you for everything ❤️

Had a recall on my F350. It was done on a timely manner, everyone was friendly. There were alot of people coming in but I seen no one that had to wait long.

My vehicle has been in their shop since August 7th. I called before dropping it off to confirm their availability to get it serviced, they took 1 month to finally start working on it, I have never received any calls with an update regarding my car. Jason their service manager very rudely sad "We'll call you with an update" then hung up the phone, that was over a month ago. This is by far the worst customer service I've ever seen. Toyota side only has 1 technician and 1 service advisor, if you can get ahold of anyone Ashley the service advisor is great but they are so under staffed I'm surprised they can actually service any of their customers. If you pick a dealership I would steer clear of this one for the fact your car will be in their shop for 4+ months and they do not offer loaner vehicles untill a warranty is started and we are currently waiting for Victory Toyota to get pricing to the warranty company. Now almost 4 months I've been without a car and they could care less.

Had an awesome experience. I have lived here a year, and had not found a dealer where I felt welcome like family. I FINALLY FOUND OUR DEALERSHIP HOME!! I felt welcome, and like they were happy to see me and not just for the money they would make on the service to my car. It took about an hour for the oil change and inspection. I thought it was a good amount of time because I know they didn't rush. The inspection report was a nice touch so I know what they looked at and what might be of concern. I made an appointment for the JEEP in 2 weeks. I love when the dealership makes it about the people, not just the car! Thanks and can't wait to see you all again!

I had such an amazing experience buying my first car on my own at Victory! Matt was the most helpful salesman! He made sure I was comfortable and even went into the finance office with me because I was nervous. He went through every detail of my Jeep Compass and even explained Jeep Wave to me. He stayed after hours to do so! I highly recommend working with Matt and Mr. Donnie in finance!

Had a nice experience with quality work and great service

Dylan Griggs and Lee Garrett really came through for my family and l. They listen and assisted me perfectly. Thank you!!!

Come to Ford & ask for Clint. He took his time & answered every question we had. Ended up buying a vehicle from him. Very nice guy.

These people are so friendly and did not do the high pressure sales tactics of other places. Completely transparent on all vehicles. Highly highly recommend.

It was a great pleasure working with Mr.Tony... He made sure that I left with the car that I wanted... Thanks!!

I just want to say if you are looking for a vehicle no matter what kind it go to Tim Castellaw and ask for " Snoop" aka Terence Jenkins. He will work with you on everything. The best that I have come across so far!

Awesome dealership, if you want a great car dealer you must visit here, they never go over the sticker!!!!! Just awesome bought my first toyota Corolla and will definitely come back to this dealer!!!! Just WOW!!!

Great experience! Titus was very helpful and accommodating. The entire process of our trade-in was easy and stress free!

Jerry and the whole sales team have gone above and beyond on the purchase of my used 2018 F150 King ranch. I would highly recommend anyone in the looking for a new or used ford to come see this great group of guys! A short drive from Memphis but definitely worth it!