Moonsfera restaurant image

Moonsfera restaurant

Restaurant Catering food and drink supplies Observation deck Cooking class

😠 Extremely unfriendly and incompetent staff (strange that I need to ask twice whether the food comes warm - and it still comes cold then). Furthermore, waiters are not around and it takes ages to see them. On top, the invoice was wrong at the end.. People often mention great, service,


Address

Bonifraterska 17, 00-203 Warszawa, Poland

Website

www.moonsfera.pl

Contact

+48 509 060 050

Price rating

$$ $$

Rating on Google Maps

4.50 (549 reviews)

Open on Google Maps

Working Hours

  • Monday: 12 to 10 PM
  • Tuesday: 12 to 10 PM
  • Wednesday: 12 to 10 PM
  • Thursday: 12 to 10 PM
  • Friday: 12 to 11 PM
  • Saturday: 12 to 11 PM
  • Sunday: 12 to 8 PM

Featured Reviews


Frequently mentioned in reviews: great (9) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mr Z. 7 years ago on Google • 366 reviews
    Extremely unfriendly and incompetent staff (strange that I need to ask twice whether the food comes warm - and it still comes cold then). Furthermore, waiters are not around and it takes ages to see them. On top, the invoice was wrong at the end..
    4 people found this review helpful 👍

  • 4/5 Gordan S. 1 year ago on Google • 317 reviews
    Food was great, drinks very good. This restaurant has a bit weird separation of tables with curtains. And would be great if the terrace looking in direction of the city. The area at the roof terrace could be much better. Floor looks really bad and furniture a bit cheap. Huge potential to be really great place with a small changes.

  • 1/5 Todd H. 5 years ago on Google • 5 reviews
    I would rate my experience as poor. Nobody came and checked on us during the meal to ask how our dishes were. I recommend avoiding the Ribeye steak - Not tender and flavorless. I didn’t eat 80% of the steak and nobody asked if it was ok when they pulled my plate. Definitely won’t come back here... much better restaurants providing higher quality food and service in Warsaw.
    1 person found this review helpful 👍

  • 5/5 Adrian M. 3 years ago on Google • 3 reviews
    One of my favorite restaurants in Warsaw, I love rooftop restaurants and Moonsfera does it right! I have visited Moonsfera countless times and every time theres something new to experience, most recently I have fallen in love with Chef Jarek’s seared tuna steaks and tuna tartar, oh and the way its served is awesome!!!
    1 person found this review helpful 👍

  • 3/5 Tomasz R. 5 years ago on Google • 163 reviews
    I enjoyed the starters and wine (Las Mulas Reserva - Cabernet Sauvignon) but did not enjoy the Entrecota steak (300g) Hereford / Bearnaises sauce /asparagus / oyster mushroom / new potatoes / fresh herbs (ordered medium rare but got well done and in general the meat was like a gum or sponge, my jaw still aches after all that chewing). Nice view, outdoor seating so if you're around give it a try but traveling there on purpose... I wouldn't bother.

  • 5/5 Dana L. 1 year ago on Google • 134 reviews
    Wonderful food.....elegant location for our son's wedding. Staff was fabulous and service was superb.

  • 5/5 A. E. 5 years ago on Google • 107 reviews
    Good menu and prices, v prompt service and great food

  • 2/5 Paweł C. 1 year ago on Google • 70 reviews
    Paragon fiskalny is not optional! It's tax fraud not to issue the receipt, and the fact will be reported to proper authorities. Other than that… This food is acceptable although overpriced. One dish came hot, the other barely lukewarm – terrible timing by the kitchen. The staff is confused, mixing up the tables multiple times, present whenever not needed, and missing when they're actually expected. The place is somewhat falling apart (attached photo), napkins are dirty.

  • 5/5 Vladyslav M. 10 months ago on Google • 5 reviews
    Food was great and rooftop is amazing. Order the steak, and the tuna was great as well 5/5

  • 5/5 Valery D. 3 years ago on Google
    The best sunset I have ever seen in Warsaw:)

  • 4/5 Dell F. 6 years ago on Google
    Nice View from the outside

  • 5/5 Sophie S. 5 years ago on Google
    Been there for work lunch with colleagues and it was great. Place is nice, service is great and food is good.

  • 5/5 Sebastian M. 3 years ago on Google
    Visited today and had a perfect place to watch the balloons start and enjoyed a great dinner with carpaccio as starter, fried pasta from the grill with shrimps and a delicious creme brulee. Service is very good and location of course as well 😊

  • 1/5 Maria 5 years ago on Google • 2 reviews
    Didn't have a good experience here. We came for coffee and dessert. Although the view and interior were nice, the service was extremely disappointing. Even though we stated that we came for coffee upon arrival, the menu we received did not include drinks(!), and when we went to ask for the menu with drinks, we were told that they were going to bring it to us. After having to wait for 5 minutes without anybody coming by (keep in mind the restaurant was nearly empty - it was just us and one other table), we went looking for it and found it in a pile. Ordering wasn't easy either. Nobody came to take the order so we had to go to the reception again to call someone over. The worst part of the experience was the payment. When we wanted to pay, the waiter told us that the "electronic payment system was shut down", and that only way to pay was by cash. They didn't tell us that when we arrived or ordered. It was a big problem for us as we needed the change for parking later on. We also did not receive a receipt. As we wound up only ordering coffee, this led us to wonder whether the waiter actually registered the order, and if the "electronic payment system failure" was made up. Regardless, it was a bit shady. Bad service, definitely won't be coming back.
    1 person found this review helpful 👍


Call +48 509 060 050 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed
    • ✓️ Dogs allowed inside
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
    • ✓️ Paid street parking
  • Payments
    • ✓️ Debit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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