1/5 Robertluis B. 8 months ago on Google
This
particular
store
location
has
very
bad
customer
service.
They
were
out
of
the
French
toast
breakfast
sandwich
for
the
promotion
they
have
advertised.
The
advertisement
says
that
you
get
a
free
large
coffee
with
the
purchase
of
the
French
toast
breakfast
sandwich.
I
asked
the
owner
and
the
employee
if
they
could
substitute
the
sandwich
for
something
else
but
the
lady
instead
tried
to
upsell
me
on
a
coffee
at
full
price
and
a
sandwich
at
regular
price
because
they
did
not
have
the
French
toast
breakfast
sandwich.
Then
she
changed
it
up
when
I
said
that
the
promotion
was
for
the
free
large
coffee
with
the
purchase
of
breakfast
sandwich,
but
I
was
willing
to
take
a
substitute
in
order
to
get
a
hot
sandwich
and
a
free
large
coffee.
Then
she
tried
to
switch
it
up
and
have
me
buy
the
sandwich
and
give
me
a
free
small
coffee
but
when
I
told
her
that
the
promotion
was
for
a
large
coffee,
they
did
not
want
to
make
the
substitution.
Once
I
started
pointing
out
the
discrepancies
of
their
"in-house
offer"
the
owner
came
over
to
justify.
Then
I
took
a
picture
of
the
DISPLAYED
promotion
and
I
told
them
that
I
was
going
to
post
my
grievance
on
Google
the
owner
wanted
to
threaten
to
call
the
police
on
me.
When
I
told
him
that
I
was
going
to
stick
around
for
the
police
he
stopped
making
believe
on
the
call
and
instead
kick
me
out
of
the
store.
Obviously
there
are
two
sides
to
every
story.
But
next
time
I
am
on
this
road
I
will
be
stopping
at
the
quick
check
that
is
about
1
minute
before
their
location
before
stopping
at
this
specific
location.