CLINICA DENTAL SULTANA image

CLINICA DENTAL SULTANA

Dentist

😠 Do not allow braces to be put on without studies, lateral and panoramic x-rays, among others, are essential to start your orthodontic treatment and here they do not ask for them, a treatment without initial studies can cause health problems and in cases even tooth loss. They charge you cheap per mon... People often mention braces, treatment,


Address

Ruperto Martínez 441, Centro, 64000 Monterrey, N.L., Mexico

Website

clinica-dental-sultana.negocio.site

Contact

+52 81 8343 4888

Rating on Google Maps

2.60 (24 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: 10 am to 3 pm
  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: braces (6) treatment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sanders J. 3 years ago on Google • 5 reviews
    They charge you at the beginning for the braces and add whatever they can destroy in your mouth, (in my case, they damaged a reconstruction which they tried to redo twice and I was left without part of the piece in the end, they take away the leggings you are wearing and they leave them open according to them to see how they react. In the end you end up with 2 more evils) they charge you additional controls of 250 and 50 for each brace you lose, add some bands of 500 each and whatever they invent along the way and the For removal of the braces almost 2000 more wire and plastic retainers that are useless for another 2000. In the end the teeth start to move and they tell you that you have to pay for the entire treatment again. They only have
    11 people found this review helpful 👍

  • 4/5 Relii C. 2 years ago on Google • 758 reviews
    Stopped here for a cleaning and the place was clean. My husband said they didn't use many tools to clean his teeth and it was okay for the price.
    1 person found this review helpful 👍

  • 1/5 HECTOR PLATA R. 1 year ago on Google • 3 reviews
    The service is very terrible, they make you wait a long time for a simple filling and you ask the assistants or doctors and they answer you in a very bad way as if they were the owners. I had a doctor who looked like anything but a doctor and every time he turned away He would leave the office and it would take him up to 10 or 15 minutes to return and he would come back with some steps that asked the other foot for permission to move the other. Totally, that doctor delayed all the patients' appointments and not even his work does professional pulling and tugging.
    7 people found this review helpful 👍

  • 1/5 Monse J. 4 years ago on Google • 3 reviews
    They gave me A FILLING and after 2 hours it fell out 🤦 Aside from the horrible pain they put me through, they had the resin in a small plastic container. If they did that with a filling, I don't want to imagine the orthodontic treatments, don't go, horrible experience.
    3 people found this review helpful 👍

  • 1/5 K.Ibarra I. 7 months ago on Google • 7 reviews
    Terrible service, long waits for delivery of parts, lackadaisical attitude of the staff, they don't care about their patients. Cheap is expensive :(
    2 people found this review helpful 👍

  • 1/5 Esmeralda M. 5 years ago on Google • 2 reviews
    Do not allow braces to be put on without studies, lateral and panoramic x-rays, among others, are essential to start your orthodontic treatment and here they do not ask for them, a treatment without initial studies can cause health problems and in cases even tooth loss. They charge you cheap per month but it lasts for many years! At least for your orthodontic treatment, I do not recommend it. In addition to making you spend hours for your braces adjustment appointment, the orthodontists (who change them all the time) do not have your medical history and do not ask you anything and only adjust you
    18 people found this review helpful 👍

  • 1/5 Null 1 year ago on Google • 2 reviews
    They make you wait a long time for an adjustment, plus they change dentists all the time, one does one thing to you and the next appointment, when he is no longer there, the same dentist complains to his partner that why did he do that thing to you, not even They understand themselves, the lousy receptionists seem like they are giving you things for free, the manager may even ask him for appointments and he says they don't have them and it's how they arrive (I have to wait up to 3 hours for an adjustment) and they also have no idea What are they doing, they wanted to take away my porcelain amalgams to put in low quality ones just for charging, the x-rays were all poorly done and the facilities were terrible, all the people crowded together listening to the gossip of the receptionists who behaved as if they were the real owners, DISGUSTING CLINIC TOTAL.
    5 people found this review helpful 👍

  • 1/5 Adrian S. 7 months ago on Google • 1 review
    Terrible service, I had a very bad experience with them, more than a year and a half and they never cared about a follow-up, I was always treated by a different dentist, everything was based on a book of appointments, calls, etc. etc. If you let 1 month go, then the cavities no longer showed, in my case, which, as they were included in the literal package, were removed. I think that as professionals they should tell you what we really need as patients. I won't name names, but clearly look for other options before going there even if it counts twice as much or you just feel comfortable. In short, this business only seeks volume of work with bracket installations and monthly adjustments.
    2 people found this review helpful 👍

  • 2/5 Grace Del C. 3 months ago on Google • 2 reviews New
    Hello, good afternoon, could someone tell me if there is any place to report the branch since because I have been requesting information about some paladares that agreed to deliver to me approximately 7 to 8 days later, I went between those days when I saw that They never called me, I went to ask about the palates and to my surprise it turned out that I did not appear on the list for December 27, 2023, the date that I finished the braces adjustment treatment, so yesterday I called the Pueblo Nuevo branch and it turns out The receptionist told me the same answer that I do not appear on any list and that for a change she has only been working there for a week, minutes later I dialed the Monterrey branch and they agreed to give me an answer this morning and this day is already over and I still have no response, I am experiencing the worst service from the Sultana clinic. I am not demanding anything more than demanding what I think by right belongs to me since they already received the payment of 1000 pesos and it does not seem fair to me, so if someone can help me give an opinion or if you know if I can proceed legally, find out what the girl did with the money she received that day beforehand. I hope someone here can give me some advice since I have been waiting for 1 month and I sent them a message and no branch has any response.

  • 1/5 Cynthia R. 6 months ago on Google • 1 review
    Terrible service, 3 years with braces thrown in the trash, they completely disgraced me, they gave me extractions that I didn't need, they don't have a control, nor a medical history of the follow-up of your treatment and now due to the ignorance of going for the easy and cheap I have than paying triple in a clinic where if they are professionals to correct the problem they left me with, in a few words DON'T GO, don't waste your money, better look for professionals.


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