Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paul P. 1 year ago on Google
    Best online service experienced to date. A company that puts their customers first – a rarity. Easy to order goods at fair prices with super-fast delivery in my case. Sales manager ensured delivery time promised suited both parties.
    1 person found this review helpful 👍

  • 5/5 Shayne D. 11 months ago on Google
    Great range, had exactly the specific item I wanted for cheaper than everywhere else, was delivered for free the very next day, incredible service!
    1 person found this review helpful 👍

  • 5/5 Greg G. 2 years ago on Google
    These guys were life savers, we urgently needed an air conditioner due to a failure of the integrated system air cond system and having a newborn baby in the premises meant this would be very uncomfortable time. The responses from Jared were super quick and that meant that we got the portable air conditioning that day! Amazing when you consider most sellers were out of stock. Also the price was great too. Best deal we have had in quite a while. Thanks!

  • 5/5 Abraham S. 1 year ago on Google
    I had my first experience with iBuys buying couple of IXL heat/light 2-in-1 fixtures. I was very skeptical about what I was doing as I never heard their name in the past but it turned out to be a great experience. Their price was very competitive and they were responsive in sending a replacement light lamp when I explained to them that the Wattage is different from the advertisement.

  • 5/5 Emily C. 2 years ago on Google
    I received some of the best customer service in the world from this company. I was in a difficult situation, and I was able to call the customer service and explain what was happening. They went above and beyond for me, and I will forever be grateful to them. They were able to process my order on the spot, and also send it super fast to me. They helped me so much with my problem, and I have no hesitation in recommending them to anyone. Thank you, for all you have done. :)

  • 5/5 Nick W. 2 years ago on Google
    Really good experience. I had an electrical issue with a heater 6 years (!) after purchasing it from iBuys. Reached out to iBuys by email, they responded almost immediately and called the manufacturer on my behalf. Within days I had a brand new replacement delivered on the doorstep. They obviously really care about their customer experience. Good prices and great service, a rare combination these days.

  • 5/5 Susan E. 3 years ago on Google
    Best online experience I've had! Super fast delivery, I inadvertently ordered incorrect part number for a bonus item, this was was then shipped out next day with no extra charges. Unfortunately the pizza oven we received was faulty & am expected to receive replacement today/tomorrow. I felt Jared's communication & efficiency was to the point one step ahead you would receive face to face in a lot of stores these days. 10 Stars!!

  • 5/5 Will B. 3 years ago on Google
    Incredible service and follow-through. On-line Chat function connected me to Jarad who was able to immediately confirm availability of product and expected dispatch/delivery timing. He followed me up after on-line purchase submitted, then to confirm actual dispatch. Product as described. Highly recommended.


Call +61 1300 442 897 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up


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