ACG Volvo image

ACG Volvo

Car dealer Volvo dealer

😠 Tired of this company after being their client for 3 years. - two times they did not do the repair/maintenance (you pay the bill, and than find out they 'forgot' to do it) - two times they did not have the spare parts in stock for a repair, had to wait days for repair - they were angry "I came in to... People often mention alternator, service,


Address

Ijzerweglaan 101, 9050 Gent, Belgium

Website

www.acg.be

Contact

+32 9 210 11 11

Rating on Google Maps

4.40 (281 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: alternator (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Pieter C. 3 years ago on Google • 3 reviews
    Tired of this company after being their client for 3 years. - two times they did not do the repair/maintenance (you pay the bill, and than find out they 'forgot' to do it) - two times they did not have the spare parts in stock for a repair, had to wait days for repair - they were angry "I came in too late in the morning", turned out their opening hours were wrong on their own website (I came in 5' after official opening hours) - were angry I came in too late to pick up the car, while in the text message they send me they wrote they were still for 3 more hours open
    3 people found this review helpful 👍

  • 5/5 Andrew John M. 1 year ago on Google • 76 reviews
    Very helpful and friendly when I couldn't charge my Polestar correctly. They did whatever they could to help out.
    1 person found this review helpful 👍

  • 5/5 charahim94 2 years ago on Google • 140 reviews
    I rented a car from here. I am very impressed with their professionalism.

  • 4/5 Wouter C. 2 years ago on Google • 86 reviews
    Professional, helpful and friendly service

  • 4/5 Heidi P. 3 years ago on Google • 50 reviews
    Good and friendly service. Good explanations when picking up the new car.

  • 5/5 Kilian V. 2 years ago on Google • 33 reviews
    Top Garage... Polestar is the best ☺️

  • 1/5 Lukas D. 7 months ago on Google • 29 reviews
    I had no choice but to have my car "fixed" here. My car broke down on motorway and was towed to ACG Volvo. It was a charging fault strongly suggesting alternator issue. All they did is to replace battery that was obviously completely depleted as alternator wasn't working properly. I have told the service that it is quite likely alternator and not necessarily a bad battery. I was assured that everything was checked (including the alternator) and it was just a faulty battery. I collected the car and headed back to UK. Some 200km later I had the warning light back on again with the same message. I have since contacted service department and provided them with a proof that alternator wasn't working properly and the newly fitted battery was going flat again so clearly couldn't have checked the alternator. I have not received an answer for days. I was charged 270 EUR for a new battery and labour and was sent on my way with a faulty alternator from an approved volvo garage. This is very unprofessional to say the least.

  • 4/5 BERT V. 4 years ago on Google
    The service is every year better

  • 5/5 Robert D. 3 years ago on Google
    Top car dealership

  • 4/5 Jeroen De W. 7 years ago on Google
    Good but expensive service.

  • 5/5 Wanderson S. 2 years ago on Google
    Top

  • 5/5 Carine Van A. 1 year ago on Google
    Top

  • 2/5 Faye H. 1 year ago on Google • 1 review
    My Volvo XC 40 has a sensor light issue where it keeps popping up....how can my dealer fix this as it is uncomfortable driving not knowing what's going on plus its still under warranty doing less than 5000km


Call +32 9 210 11 11 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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