1/5 Winnie T. 2 years ago on Google
Should
I
call
this
place
a
restaurant
or
a
lousy
coffee
shop
which
we
can
only
have
minimal
expectation
to
them?
I
don't
usually
do
public
review
but
this
is
one
of
the
times
that
I
have
no
choice
but
to
highlight
this
pretty
"
famous
and
tasty"
vegan
cuisine
place.
The
reason
I
am
writing
this
as
I
have
given
another
chance
after
the
super
bad/
extremely
bad/
awful/
devastating
experience
(
if
there
is
a
better
word
to
describe
bad
and
i
will
use
it)
and
the
same
problem
still
occur
during
my
second
order.
Kindly
don’t
provide
delivery
service
if
you
all
can’t
cater
the
needs
and
handle
well
of
customer.
I
am
full
of
disappointment
with
this
restaurant.
TO
THE
PEOPLE
WHO
OWNS
THIS
BUSINESS:
you
have
not
to
do
any
others
but
IMPROVE
YOUR
SYSTEM
FOR
DELIVERY
and
ensure
there
is
a
fixed
person
to
liaise
with
customer
at
WhatsApp
for
taking
order
and
enquiries.
LET
ME
SHARE
WHAT
I
EXPERIENCED.
For
first
order,
1.
Ordered
the
food
at
12.45pm
on
9/10/2021
then
received
the
first
response
from
them
at
1.29pm.
(I
don't
understand
why
took
nearly
45
minutes
to
send
a
single
message.
I
understand
it
is
lunch
hour
and
busy
but
this
is
not
an
excuse
for
it.)
2.
I
ordered
my
food
to
be
delievered
at
6.30pm
but
received
nearly
to
8pm.
Also,
upon
my
ordering
of
avocado
drink,
but
was
told
out
of
stock
at
2.56pm.
Then,
they
told
me
it
was
available
at
6pm
as
there
is
someone
does
not
want
it.
I
am
clueless
of
the
whole
process
of
how
their
system
works
like.
Bear
in
mind
that
I
placed
my
order
at
12.45pm
and
confirmed
my
order
at
2pm.
Question:
why
didn't
inform
at
the
first
place
when
I
order
?
Note:
I
have
be
pathetic
to
get
their
every
single
reply
at
least
20minutes
to
1
hour
after
I
message
them.
(Honestly,
I
am
very
curious
how
they
sustain
their
business
to
now
if
their
service
is
so
bad
and
just
so
because
of
their
food
is
nice
?)
p/s:
the
food
was
average
and
it
was
not
what
I
expected.
In
the
end,
received
the
cold
food
but
I
ordered
hot
food.
What
is
this
?
Nevertheless,
they
gave
a
rm6
voucher
for
next
purchase.
STAY
TUNED
FOR
THE
NEXT
EPISODE.
Note:
due
to
character
limit
over
here,
I
will
make
another
review
on
my
second
order
with
the
nonsense
voucher.
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