Red Rock Hotel image

Red Rock Hotel

Hotel

Streamlined rooms in a casual city centre hotel offering a restaurant, karaoke & an outdoor pool. People often mention hotel, room, stay, location, good, price, dirty, friendly, clean, staff,


Address

202 A, Jln Macalister, 10400 George Town, Pulau Pinang, Malaysia

Website

www.redrockhotel-pg.com

Contact

+60 4-226 6060

Price rating

$30/night

Rating on Google Maps

3.80 (1.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (38) room (30) stay (15) location (14) good (12) price (12) dirty (9) friendly (9) clean (9) staff (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 adrian c. 8 months ago on Google β€’ 309 reviews
    Rooms need to renovate as most things in this hotel are quite old and need total renovation especially the wall, writing table, cupboard and toilet floor look a bit old and some leaking. Overall it's good to stay here as location vicinity lots of local foods stall available day and night.
    2 people found this review helpful πŸ‘

  • 2/5 Jainal A. 2 years ago on Google
    Terrible experience! 3/10 We check in 4am in morning . Given room dirty bed and bedsheets , the hotel a-bit old looks dirty non smoking room smells smoke. Cockroach crawling allover the room and found one on bed. Doesnt deserve 3/10. Proce not worth it 168rm for a night which i can sleep dh itchy n dirty. Bathub full stains with mould. πŸ₯². Sorry hope the management improve. Complaint to the management. But....not goin to repeat the stay again
    3 people found this review helpful πŸ‘

  • 5/5 Fara G. 3 years ago on Google
    The hotel is at a really good location. Great for travelers. Not fancy, but budget friendly and clean. Must try : their current promotion stall food. If you are around that area, do try their RM3 lunch pack. Really nice freshly made food. Cheaper than most online food orders, and you help their workers sustain their livelihood through these trying times. Kudos to the hotel manager who is trying hard to keep his employees’ spirits lifted. πŸ‘
    2 people found this review helpful πŸ‘

  • 1/5 Hussain I. 1 year ago on Google
    This hotel has seen so many better days, it's very old and dirty, everything is about to fall apart. I got this amazing wallpaper in my room!! What's even worse is front desk, I've waited about 15 minutes just for check-in since only 1 staff was working and the 2 other ladies were playing doing other stuff and saying they are for check-out! One more thing that i have never ever came across, they take deposit which is fine and normal, what's not fine is they take tax on the deposit which is not refundable!!
    2 people found this review helpful πŸ‘

  • 1/5 Carolinerita R. 1 year ago on Google
    Please take note it's like a budget hotel floor is sticky and dirty, washroom needs to upgrade. It's not worth the price and breakfast is not buffet it's packed and send your room. Aircorn was the worse ice cubes and water coming out from it, bed sheet and pillow is dirty.
    2 people found this review helpful πŸ‘

  • 4/5 Naoki H. 1 year ago on Google
    The hotel is near various food court and restaurant from all direction!!! Available minimarket that also sell phone card like Digi etc etc. Farmacy/Medicine & Toiletries shop, pastry & bakery, salon, laundry place is also near. I go to Laundry dobi Camy near the hotel for my clothes. The only minus things are: some facility Renovation needed & their own dining room food. I wish they renovate some of the old thing like bath tub into shower only, since I'm afraid one day I might slip when I went out the tub. The lift too, since it is actually quite small, cramp and hot there. Dining food is not good. I prefer to go outside to have breakfast instead. Overall still, it is a nice hotel to stay for spacey & comfortable accomodation, with convenient location & good price!
    2 people found this review helpful πŸ‘

  • 4/5 johan c. 7 months ago on Google β€’ 196 reviews
    Need a bit more attention on the floor , might need more proper clean up esp room 1000. The rest no complaint, location wise i would like to say fantastic.
    1 person found this review helpful πŸ‘

  • 3/5 Sri S. 5 months ago on Google β€’ 68 reviews
    This is honest review. The location is PERFECT, have minimart and drug store inside. But the room, let say very old but spacious, amenities are complete. But noise could travel into your room. Service was excellent. Value of money, great. But if you seeking comfort bed, this hotel is not for you.
    1 person found this review helpful πŸ‘

  • 4/5 Hy Y. 2 months ago on Google β€’ 14 reviews New
    Rooms a bit old but its clean and spacious, comfy for family. Great counter service, very friendly. Location superb, can walk to tour attractions. Parking so easy and within the compound of the hotel.
    1 person found this review helpful πŸ‘

  • 3/5 Hengky 1 year ago on Google
    Rooms are already old, but overall still okay Breakfast menu can be improved Hot water for bath seems to be limited, around 11-12 pm already not hot enough. All staffs are friendly and helpful
    1 person found this review helpful πŸ‘

  • 4/5 Muhd K. 1 year ago on Google
    Good hotel place to stay. Spaceous big room. 3 person room. Everthing is ok. Animeties are provided. Price for the room affortable. Will stay again next time if in penang. No complain.
    1 person found this review helpful πŸ‘

  • 5/5 Jane T. 1 year ago on Google
    My parents and I like to stay at Red Rock Hotel. There is mini mart and wellings pharmacy next to the reception. So It actually is very convenient. Opposite the hotel u can find MS food court famous for the lam mee, char koay teow and Wakzee Nasi Lemak. If you are a coffee lover, frank laurent coffee roasters and Zus Coffee will be your daily morning places to go. Just next to the hotel u can find Ban Heang, fruit shop and its only 6 min walk to New Lane.
    1 person found this review helpful πŸ‘

  • 1/5 K T. 10 months ago on Google
    Quite noisy room with people stomping up and besides. Not worth the price considering no breakfast buffet, complicated, time-wasting checkin process.
    1 person found this review helpful πŸ‘

  • 4/5 Chin Chong Lee (Funky b. 9 months ago on Google
    Despite being one of those outdated deco hotel, this one does come with very generous size room. The new aircon units certainly made me feel like I was sleeping in the fridge. The check in was smooth and friendly. Didn't realised that the hotel has a pool when I booked, so it was a rather pleasant addition. The location of this hotel means you won't need transport if your primary visit is for food and massage. Both are of walking distance and plenty to choose from. You can even walk to Gurney's area if you are a keen walker. Highly recommended
    1 person found this review helpful πŸ‘

  • 5/5 imanina n. 1 year ago on Google
    Nice hotel. We didn't take the breakfast as it is for us a bit expensive but why should you worry about food when you are in penang? Got ample parking, swimming pool for kids and it is in the heart of georgetown. Rooms are big, clean and nice in all aspects. Can come again if we were in penang as you should too. The only downside is, the housekeeping trolley and stuffs are messy near the elevator. Squinty sight hence the level of workmanship in housekeeping is questionable
    1 person found this review helpful πŸ‘

  • 5/5 RAPISZAL R. 3 years ago on Google
    Malaysia in really sad state... Red Rock Hotel Manager placing Board in his hand for offering place to sale out side good in Thier hotel parking area. Due to Lockdown, hotels are closed and lockdown also extended till 18th February 2021 So hotel finding other option earn money
    1 person found this review helpful πŸ‘

  • 5/5 William J. 2 months ago on Google β€’ 109 reviews New
    the room is quite spacious with affordable price. the location is closed to busy centre around many restaurant. there is also a welling pharmacy just beside the hotel on the 1st floor.

  • 5/5 Danny H. 2 months ago on Google β€’ 48 reviews New
    This hotel is inexpensive and basic but excellent value for money. Don’t book this expecting the Ritz. The staff could not be more helpful, they are friendly attentive and go the extra mile for you.

  • 2/5 BrownBear7 1 month ago on Google β€’ 43 reviews New
    My advice pay a bit more and stay at other hotels.. The 2 stars is for their location and friendly staff other than that its really bad. Rooms are dim , toilet was leaking and smelled weird. There were roaches in my room and luckily the reception allowed me to move to another room without any hassle. I have stayed in other budget hotels before but this was just bad. Management really needs to do some upkeep to their facilities. Will not recommend this hotel to anyone.

  • 3/5 Wilson Y. 1 year ago on Google
    Clean room, easy access to food. Friendly staff. Value for money.

  • 2/5 edgelee84 2 months ago on Google β€’ 8 reviews New
    Rooms were dated and check-in process was really slow. Unresponsive house keeping services as well

  • 1/5 Gabriel L. 1 year ago on Google
    I wish I could give this place zero. The air con did not work, shower broken, everything was FILTHY. For the same price you can get much better places. It should be shut down. I left after just 1 night

  • 5/5 Rizky G. 1 year ago on Google
    I stay here for couple night with my wife and son for medicine in Island hospital, the service is very good, and the room is very clean. Ilove it

  • 2/5 ζ„€ζ€’ηš„ε°θŒθšͺοΌˆδΈ»ζ•™οΌ‰ 9 months ago on Google
    1. Broken Shower Head 2. Pungent smell on amenities 3. Previous occupant's fruits left in fridge and never thrown away, smelly! Was a good rating hotel and seriously the service went down drastically! Will never visit this hotel again anymore!

  • 4/5 Ronnie C. 10 months ago on Google
    Hotel located where the food is. Room is ok but pillow seems a little too firm.

  • 4/5 Johnson L. 8 months ago on Google
    Great hotel for the rates but I believe they'll be raising their prices every quarter now that travel & tourism is picking up again... Foreign workers who don't speak Malay or English makes for a frustrating time but the local staff do their best if you can find them...

  • 4/5 Gowri K. 3 months ago on Google New
    Great location, nearby Komtar and city center. A lot of food places nearby. Also a salon downstairs.

  • 4/5 Thean Kwong S. 3 years ago on Google
    Great location to stay here. Local food is surrounding this areas .

  • 3/5 Vitamin K. 3 years ago on Google
    Pro: great and centralised location, surrounded by food, convenient stores and attractions. Private parking. Shower water pressure is good. Affordable price. Con: Very old hotel and bed is not comfortable. Wear and tear eveywhere, Time to upgrade.

  • 4/5 Adlin Q. 3 years ago on Google
    The room was nice , very comfortable for me.. The price also reasonable for me too.. Good service and nice staffs.. πŸ‘πŸ˜

  • 4/5 Fatin N. 3 years ago on Google
    The room just nice n comfortable.. Good service ..πŸ‘πŸ‘

  • 5/5 Ryan T. 3 years ago on Google
    The staff are friendly, easy to communicate in local, english language

  • 5/5 hasron a. 2 years ago on Google
    love it πŸ’˜πŸ’˜πŸ˜˜πŸ˜˜

  • 3/5 Don Lee (. 2 years ago on Google
    Never checked in or stayed there before but heard of it

  • 4/5 Keng C. 2 years ago on Google
    Spacious room & wide bathtub

  • 3/5 Chan Yi X. 2 years ago on Google
    Noisy. And I didn't not get what I booked. At first I booked 2 big bed. Then I got one big bed n 2 single bed. And the room does not come with the bathtub as shown in the booking receipt. Quite disappointed. But shout out to friendly cleaning staff.

  • 3/5 NorNisrin R. 2 years ago on Google
    Old building with minimum maintenance..Not so clean but its acceptable due to the cheaper price.. You can park in front off the hotel & need to validate the parking ticket at the reception.. Room is spacious..

  • 3/5 Hafeez A. 2 years ago on Google
    Good and clean price reasonable. During my next visit I'll stay same hotel

  • 3/5 Hafeez A. 2 years ago on Google
    Good Hotel very clean price reasonable got parking.

  • 2/5 Sim Poh S. 3 years ago on Google
    We booked family room with 1 double and 2 single bed. The single bed was so smelly ended i couldn't sleep at all. Been staying at this hotel due to price and good location for many years. Maybe due to this, might not stay there anymore.

  • 1/5 Tan T. 1 year ago on Google
    Terrible cleanliness. Have ask the receptionist to change the bed sheet, unfortunately there is still stains from the bed sheet and the pillow cover is so unhygienic making my face to have acne. Terrible stay with them and the owner is so cocky, wouldn't come here for my future stay anymore and would have spend an additional bucks for a better stay.

  • 1/5 vadi v. 2 years ago on Google
    The room was really dirty and the bed was dusty.

  • 5/5 Navindran S. 2 years ago on Google
    We had trouble with other hotel then came across with this hotel around 2.15am, they still entertain you and definitely the room was good, the toilet is huge and clean.

  • 1/5 Anita W. 1 year ago on Google
    Bad service, food oke.. Bed to hard, pillow hard and dirty.. Not comfortable

  • 1/5 Kantha Ramunaidu R. 2 years ago on Google
    No room service provided, aircond not cool, asked fr extra blankets but refused to give. Receptionist not friendly. Maintenance staff not around in the morning

  • 1/5 Lee J. 1 year ago on Google
    The information given online is not the same with what was stated in the hotel. We booked for 5 ppl for a room but it just have 2 Queen size bed, if we want to add a single bed we have to pay RM60 per day. The room smells very bad and the bed sheets are dirty. At least the aircon is working well.

  • 4/5 Miranda K. 1 year ago on Google
    Room is okay, as expected. Made a request but they kinda missed it. But was rectified while I was out so its okay. Location is good but its Penang Island anyway so you're still screwed with traffic when you're on holiday.

  • 4/5 Kelvin L. 1 year ago on Google
    The rooms are abit old, but overall.. comfortable and reasonable for the price that you are paying. The location is in great with food stall and shops around it

  • 3/5 muhammad f. 2 years ago on Google
    Excellent parking facility and safe parking cordoned with concrete fence surrounding the hotel.Parking card key is issued for patrons of the hotel to enable access & exit the compound .Spacious room..you can ''swing two cats'' at one go.Good house keeping...sheets were changed daily.Excellent hotel location.

  • 3/5 Zulkefli Abdul K. 1 year ago on Google
    Overall good hotel with old setup and ambiance. For quick stay recommended. No worries for parking

  • 5/5 Ady C. 1 year ago on Google
    Hope the Hotel can add electric socket on bed table so it will make us easy to charge devices..

  • 1/5 Shafinaz I. 1 year ago on Google
    Racist hotel. Treated my mom very rude. Bad service. Highly NOT recommended.


Call +60 4-226 6060 Open on Google Maps

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