Red Box Karaoke 1st Avenue image

Red Box Karaoke 1st Avenue

Bar Karaoke bar

One of the Most Reviewed Karaoke bars in George Town


Address

Lot 8-11, 8th Floor, 1st Avenue Mall, 182, Jalan Magazine, 10300 George Town, Penang, Malaysia

Website

www.redbox.com.my

Contact

+60 4-263 2922

Price rating

$$ $$

Rating on Google Maps

3.80 (604 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 am to 3 pm
  • Wednesday: 11 am to 3 pm
  • Thursday: 11 am to 3 pm
  • Friday: 11 am to 3 pm
  • Saturday: 11 am to 3 pm
  • Sunday: 11 am to 3 pm
  • Monday: 11 am to 3 pm

Featured Reviews


Frequently mentioned in reviews: room (35) system (30) good (25) sound (25) staff (18) price (14) karaoke (14) songs (14) service (12) sing (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SZ L. 5 years ago on Google
    Food was average but since it is a buffet spread, nothing much to comment. At the price point, the session was very very worth it. Staff was polite and honest. We left RM100+ in the room accidentally and they found it out and returned it to us. Kudos!
    4 people found this review helpful 👍

  • 1/5 Ned S. 1 year ago on Google
    RedBox 1st Avenue used to be a good karaoke place. Now the standard almost like RM1 karaoke shop. 1) Microphone in a bad condition + After singing a few song batteries got weak. 2) Couch also in a bad condition - torn Plus got a bad experience, while singing the female staff was spying at us and make us felt uncomfortable as it breached our personal space. This make us wondered if she had a prejudice toward us.
    3 people found this review helpful 👍

  • 5/5 Choon Chang L. 2 years ago on Google
    Good control of SOP.. Feel comfort to sing in the room.. 🤩🤩
    3 people found this review helpful 👍

  • 1/5 vivian t. 4 years ago on Google
    Seriously Redbox need to revamp the whole place. The quality has deteriorate. The buffet food looks ridiculous pathetic. Choices was very very very little and the portion was so little to accommodate everyone. They don't even care to refilled even when it's empty. The sound system was so bad. We could literally listen to the other room's songs the whole night when we sing. The toilet are not well maintained, very smelly and it was suppose to be a non smoking area but the staff are still smoking inside the toilet. The microphones are very smelly and they didn't offered the mic cover unless you ask for it. The phone apps to connect to the TV are lousy as well. It will keep on auto disconnect and you have to keep on scan the QR code to stay connected and it only applies to android users. They don't have TV remote control for the room, you have to walk all the way to the front to control everything. To be honest it was a very very disappointing experience.
    2 people found this review helpful 👍

  • 3/5 J-Ho S. C. 1 year ago on Google
    The price for Karaoke is cheaper than other places. However, pls make sure the room is ready ~ tidy up@clean + sanitised before the usage of next customer. As you can see, what is that on the table? Oh my.. so disgusting.. my body is also itching when I sit there for 3 hours. Please.. cleanliness is important.
    2 people found this review helpful 👍

  • 4/5 hooi l. 1 year ago on Google
    Good to sing k. As now is charge by room price her hour... Quite cheap and worth
    2 people found this review helpful 👍

  • 1/5 carl j. 1 year ago on Google
    Really overpriced. Seriously. Songs are not updated. Well, they are but very limited choice. Audio system was like those cheap karaoke places. Mic problem, can't turn of echo, "midi" music, not so responsive touch screen, smelly room. Red box used to be good like ten years ago. Now singing in the shower is far better. Smh 🙄
    1 person found this review helpful 👍

  • 5/5 LS L. 2 years ago on Google
    Good service and clean private room. Disposable sanitised wet tissues provided. Good 1-hour fun for adults and children.
    1 person found this review helpful 👍

  • 5/5 半吊子廚房 4 years ago on Google
    (Translated by Google) Great variety of cheap songs But unfortunately the microphone often fails and loses power. (Original) 價格便宜歌曲種類非常豐富 但可惜麥克風時常故障和沒電
    1 person found this review helpful 👍

  • 1/5 Jaz 3. 4 years ago on Google
    (Translated by Google) I personally like to sing k and enjoy the food! But when I came to this ktv, the food inside was really bad and hard to eat! I don't know if these chefs will do so hard to eat for customers! It’s really wicked to make a street casually to eat. The charge is so expensive! Also, the price of singing k has been increasing recently! I am afraid that not so many customers will have the money to sing in the future! Eat yourself, Luo Wei (Original) 我本人是很喜欢唱k和享受美食的人!但来到这间ktv觉得里头的食物真的很差又很难吃!不知道这些厨师做么会做到这麽难吃来给顾客吃的!随随便便就做出街来给人吃真的很缺德!收费又这麽贵! 还有最近唱k的价钱也越来越提高了!恐怕以后没那麽多顾客那么有钱来唱k了!吃自己了罗😁
    1 person found this review helpful 👍

  • 1/5 William L. 4 years ago on Google
    suggest don't go lousy customer service, don't even know how to answer a phone call with courtesy. I am calling to book, in other words giving you business. Call also the people already rude. Send them for training first. I don't even know what to expect when I am there.
    1 person found this review helpful 👍

  • 5/5 Eisen M. 4 years ago on Google
    There is many song selections in different languages and there is also the buffet and drinks which is included. Good to go to blow some steam off or just sing your hearts out!
    1 person found this review helpful 👍

  • 5/5 a i. 4 years ago on Google
    Everytime I sing, No one claps? Wonder why hmm
    1 person found this review helpful 👍

  • 5/5 CM Y. 4 years ago on Google
    System improve. Apps able to control song selection, music control like cut... Good song selection Good top hits
    1 person found this review helpful 👍

  • 1/5 nabil s. 9 months ago on Google
    The sound system and microphone was very bad, quality like Pasar malam sound..if u need to service the room sound system, don't open or offer to customer, pay almost rm200..end up,when asking about change the room, staff said all room full, so how about us?the customer also..don't give a room to customer if the room sound and mic problem..pity us..
    1 person found this review helpful 👍

  • 5/5 neoh s. 3 years ago on Google
    (Translated by Google) Yes, I asked the waiter to adjust the microphone and speak louder. The waiter will also cooperate with me Yes, there has been progress (Original) 不错我叫服务员调麦克风大声点服务员也会配合我 不错已经有进步了女生服务员笑容也甜美不会给顾客等很久做东西蛮快的我连续去都觉得值得去
    1 person found this review helpful 👍

  • 5/5 Samuel S. 5 months ago on Google
    I got a mini room for 3 hours and it cost RM 52 after tax. I liked that the room was quite spacious. However, some of the sofa's leather was flaking off. Sound quality is good and the catalogue of songs is also good.
    1 person found this review helpful 👍

  • 3/5 ILHAM 1 year ago on Google
    not enough pink floyd and black sabbath songs. They had Rammstein songs but my favourite had lindemann's vocal (as I want to test my vocal)
    1 person found this review helpful 👍

  • 4/5 IS O. 4 years ago on Google
    Audui Sound systems are good. Free for members on birthday month. 50% discount for senior citizens
    1 person found this review helpful 👍

  • 4/5 JAE YING L. 4 years ago on Google
    Good sound system and package deal. I was lucky that walk-in is available.
    1 person found this review helpful 👍

  • 5/5 Hazizi H. 7 months ago on Google
    Although this place is quite dated, there are still nice things about it. The staff were really friendly & attentive. The sound system was really good. However, the mics could be better. This karaoke place is easily accessible, very near to the main lift. All in all, it is a good alternative for a karaoke session.
    1 person found this review helpful 👍

  • 1/5 vynny y. 1 year ago on Google
    Nowaday RedBox is just rent the space only. Systems and sound not good as before. Menu nothing to have. A glass Coke price charge RM8.80. Super Disappointed. Wish could have more improvement.

  • 2/5 Lee W. 1 year ago on Google
    The room is a decent size and the price is reasonable. However, the sound system is not that great. The operating system is also not the best, less organized than other Karaoke's operating system. Additional info, you will get free two jugs of selected beverage if you have membership, so if you want to come back again try to join membership.

  • 4/5 Sabrena A. 1 year ago on Google
    Standard Red Box experience. Prices are listed on the website so do check it out before going. Better to call ahead and make a booking especially on weekends as it can be full. Food is a bit on the pricey side and just mediocre. Service is pretty good and the price for a three hour session is quite affordable.

  • 1/5 yay y. 2 years ago on Google
    The waiters are not very friendly, their expressions are not good, but the food is not bad, I hope they can remind them of their expressions。。。and then system is really bad,cannot order song smooth。。。

  • 1/5 Richard M. 1 year ago on Google
    It is really disappointing that your staff in First Avenue Penang Redbox did not actually solve our problem for the mics issue, we have been complaining about the mics is loosen four times but not the battery problem but they just kept on changing the batteries only but never provide another solution for us. Those sloppiness are unacceptable, we spent 2 hours to struggle with mics in 3 hours session instead of enjoying our session. Definitely will not coming back and I’ll spread the experience I had in Redbox to all my friends.

  • 5/5 Valentin S. 1 year ago on Google
    So much fun! Really good place to spend an afternoon

  • 4/5 K.E. O. 5 years ago on Google
    RM47++ in Sunday evening

  • 1/5 Nurul Husna M. 2 years ago on Google
    Sound system very bad..we change room 2 times and totally same problem...after 40 minutes we check out and the staff not even ask us what's the problem...we pay for 3 hours package..service total out and system sound very bad ...

  • 1/5 Satiya S. 2 years ago on Google
    No Tamil songs Besides, the foods are not tasty.. Chicken chop is the worst

  • 1/5 kenkhye 9 months ago on Google
    Worst experience ever encountered. After the session ends there’s no one came to collect the payment hence we have decided to walk over to the counter for billing. Transaction was assisted by the staff manager(Kxxx Wxx) and a lady staff assistant and all the payment done. An hour later we received a call from this lady staff along with rude tone questioning us why we never made the payment before leaving. We were in shock as we’ve paid for the sessions and after verified all the details the staff hung up the call even without a sorry. Utterly disappointed with such a bad service from Redbox.

  • 4/5 Lee H. 5 years ago on Google
    The buffet wasn't up to standard, could hardly find any that suits my taste but the party room was spacious for more than 30 people! The waiter was attentive for drinks and side orders, probably the party room was considered a VIP lounge. Overall we were here for the karaoke and group gathering, and this place definitely fits the occasion.

  • 5/5 Esmeralda B. 7 months ago on Google
    Staffs was very friendly and attentive. Service is good. The karaoke room was spacious for 6pax (Medium room) and it is clean. The sound effect was great and the karaoke system is easy to operate. Loved it!

  • 4/5 Friescilla B. 4 months ago on Google
    Booked for 3 hrs, the room and the service was nice, but most of the mics not working properly, so we have to asked the staff to change it

  • 1/5 evawng 4 months ago on Google
    What a disappointment service and system. Destroyed our night. System is dxxx suck. Asked the support immediately, reject to support and no efficient suggestions given.

  • 5/5 yantii0809 9 months ago on Google
    Comfy place. Just need more updated songs. Food and staff are good

  • 1/5 Lim Yun H. 10 months ago on Google
    Sound system was very bad. There was a lot of echo and the microphones kept dying. Not recommended. Ended up leaving after 1 hour even though we paid for 3 hours worth..

  • 3/5 Shanjanaa A. 10 months ago on Google
    Amazing for a day out with your friends.The employees are friendly and well disciplined.However they really got to check the microphones in each room cause the one I went to only had 1 working when we were supposed to have 2 functional ones.

  • 1/5 Zuec K. 9 months ago on Google
    For that few ringgit difference from Redbox 1st Avenue to Redbox Gurney, with Gurney being only a few ringgit more expensive, I’d suggest you to go to the Gurney branch. The battery of the mic is faulty and we have to keep changing the battery every few minutes as it keeps dying. They should just change the rechargeable battery as I believe it has been used for a long while. Service is not great and the system and TV has a lot of issue yet no apology or remuneration was provided. Suggest against going to this outlet

  • 5/5 Amanda L. 1 year ago on Google
    A large collection of karaoke songs, with the option to increase and decrease pitch, quick and attentive service, reasonable price (with discounts, most notably Watsons card holder discount), clean rooms and delicious Giant Tower of drinks. Huge room enough for a conference is also available.

  • 4/5 ET 3647 (Gadget G. 11 months ago on Google
    The place is conveniently located in Georgetown. It used to have a dinner buffet but that is gone but u can order food. What we ordered wasn't bad. The sound system was decent and english music selection was decent

  • 5/5 Lim Bu Y. 6 months ago on Google
    The food was excellent with the merdeka promo I was shocked to see the size per serving which is meant for two. I mean the mee goreng was way over for 2 people and the nasi lemak was fantastic the chicken was big. Just that the nasi lemak chilli they put petis..shrimp paste.. actually no need please tell ur chef to blend chilli onions and garlic and tumis until its dry.. salt and sugar to taste enough hahahah The staff was polite and explain and check on us. However, management should do something about the upholstery the leather cracked and when u have cracked lather or faux whichever it is no matter how much u sanitize as stated on the door it will still have germs this one important orh ..the sound system was superb loved it and thank you for an enjoyable 3 hrs of singing and dining

  • 5/5 Ismhoney 0. 1 year ago on Google
    The worker is helpful and nice.Its so cozy many options.If you want to sing Dusun song they have Elica song that u can choose.I hope they add more dusun song.The price is affordable lah for me.

  • 5/5 A娜 N. 1 year ago on Google
    Clean room, spacious , despite the sofa looks old and ripped, supply mic cover to maintain hygiene. 4 set meals will free another hour to enjoy singing. Song lists quite updated.

  • 2/5 Muhd F. 1 year ago on Google
    redbox used to be a great place back then. mic always problems changed third time and still having a problem. end up i just walked away not in a good mood. need improvement and good service from staffs

  • 4/5 Enrico Lim (. 1 year ago on Google
    The Karaoke specialist at 1st Avenue Mall houses 44 karaoke rooms, with the largest room could accommodate up to 40 people. Unlike other unreliable small establishments, Red Box offers a genre of 40,000 to 50,000 (English, Malay, Mandarin, Cantonese, Korea and other dialects) songs and are constantly updated. All songs are artfully presented through the latest motion videos paired with professional audios. The rooms are clean and well-designed, perfectly suitable for any casual occasions as well as work-bonding sessions.

  • 4/5 Lovely A. 1 year ago on Google
    The room is clean and nice but the mic can't be hold more than 2hrs.huhu. The voice of sound system also great.

  • 2/5 Ming X. 4 years ago on Google
    Toilet is very dirty and smelly. Choices of food for dinner buffet are less.

  • 5/5 akeon a. 4 years ago on Google
    Yeah

  • 4/5 Lim Yin C. 4 years ago on Google
    Good sound system and song bank. But food need improvement.

  • 2/5 Kaiying T. 4 years ago on Google
    (Translated by Google) Price problem (Original) 價錢問題

  • 1/5 Kl n. 4 years ago on Google
    Things in the room getting old. Choiceless Buffet. Expensive. The only thing that impress me is the Airconditional.

  • 3/5 Jooji L. 4 years ago on Google
    Sound systems getting worst

  • 1/5 Welson P. 4 years ago on Google
    (Translated by Google) Very poor sound (Original) 音响非常差

  • 3/5 Y. N. 4 years ago on Google
    (Translated by Google) It's ok, but please keep the toilet clean. The taste is too heavy and smelly. 👍 (Original) 还行,但是厕所请保持卫生。味道太重,很臭。👍

  • 2/5 mei l. 4 years ago on Google
    Quite bad... service was there but food wise very bad... no varieties and no refills... even fresh fruits like watermelon are not refilled

  • 5/5 Mia' n. 4 years ago on Google
    (Translated by Google) It is especially worthwhile when there are activities, and it is more expensive at night on weekends. (Original) 有活动的时候特别值得,平时周末贵 晚上更贵。

  • 5/5 Jasmin Ahmad J. 4 years ago on Google
    Comfortable.

  • 4/5 Sssshhh 3 years ago on Google
    Happy and satisfied. Keep it up.

  • 2/5 nia a. 3 years ago on Google
    (Translated by Google) the sound is not strong ... and the songs are all old songs ... (Original) sound tak kuat... dan lagu semua terbilang lagu2 lama ....

  • 5/5 Jo J. 5 years ago on Google
    Choose Redbox if you want to sing karaoke! #1: They have good sound quality system but this depends on the rooms. #2: They have many songs to choose from and the list is quite updated. #3: Their buffet is good. Ala carte food is only so so but they have a variety of choices for buffet dinner and don't miss out their buffet supper (1230am onwards) if you're singing late into the night! #4: Price is reasonable especially if you're a member. It's free for birthday boy/girl throughout the entire month if you're a member too.

  • 5/5 Liew Jia D. 4 years ago on Google
    Very good sound system,got more food to choose and nice places to invite more friends go gathering there also

  • 5/5 Su J. 3 years ago on Google
    good sound system

  • 4/5 Kasturi R. 5 years ago on Google
    It was good! We had a lovely time but the sound system could be improved further. The prices were reasonable for we went during peak hours.

  • 1/5 William O. 4 years ago on Google
    Bad experience. 1. On 1Mac20 around 11.30am called to do reservation. The Staff (forgot to get her name) gave some wrong details, such as early bird promotion weekend price and duration of the karaoke c/in after 12pm. 2. Gave room14 with escorted by one of the female staff. Entered the room and staff found out that the receptionist gave us wrong room and it should be room31. 3. Sound system of room31 was bad too, the music muted occasionally while singing. By the way, we had spoken to the section staff Dennis about this experience due to Supervisor not around. Overall we feel very bad on this.

  • 5/5 Trang L. 4 years ago on Google
    Cheap cost for 3 hour singing. Songs are updated and good sound system

  • 3/5 Gary Looi C. 4 years ago on Google
    Pros: the service was good, price reasonable, environment still acceptable, song variety is quite okay. Cons: the microphone smells weird, they should provide a disposable cover for the microphones. The sound system isn't really that nice but still somewhat acceptable.

  • 3/5 Shalyn T. 5 years ago on Google
    It will be more hygiene to provide disposable cover for microphone

  • 5/5 Farah A. 3 years ago on Google
    The staff is friendly and efficient. I love how comfortable they made us feel there. System and service is great so I am happy to be a regular customer

  • 3/5 Muhammad Noor Saifullah Mohd Nor S. 2 years ago on Google
    The staff were helpful but they does not seem to know how to knock. And they collect payment at the worst time. Please have some decency to collect payment beforehand and don't just barge into the karaoke room.

  • 4/5 Jack C. 4 years ago on Google
    Nice Karaoke with affordable price

  • 1/5 Oliver Wong W S. 4 years ago on Google
    Suck system

  • 5/5 lee c. 4 years ago on Google
    (Translated by Google) Many food selection, fair price, you can sing 3am, wah ... (Original) 食物很多選擇,價錢公道,可以唱到3am, wah...

  • 5/5 Zailiawatie Z. 4 years ago on Google
    good money worthy.. free water on happy hour and free additional time if no ones book room.. hahaha karaoke sampai lebam..

  • 4/5 cha0sturn 4 years ago on Google
    I went for the Happy Hour which cost RM29+ per pax. It comes with two free drinks; there's hot honey lemon to keep your voice in singing condition. The system was good and easy to use. I would have liked a remote to skip songs. We got a huge room even though there were only a few of us! Very spacious and enough space to go crazy!

  • 2/5 李欣庭 4 years ago on Google
    (Translated by Google) Hot, cold air is not cold (Original) 热,冷气不冷

  • 5/5 Zhen Yu C. 4 years ago on Google
    Good place for those who love to sing. I was offered 5 hrs with just RM 15 per pax on weekday non peak hour.

  • 3/5 at 4 years ago on Google
    1st Avenue red box. I've visited several times but but all the mics have some problem(e.g. very small sound) and when we called for help they don't really come, you have to call for many times then only come and still problem not being solved.

  • 1/5 Song 4 years ago on Google
    Trying to sell me half the hours with full price? Nice try kid

  • 3/5 David C. 4 years ago on Google
    Song selection not the best.

  • 3/5 wooi hoe S. 4 years ago on Google
    Best for family and friend gathering place. Now the system not as good as old time.

  • 5/5 Heavendran Thamil S. 4 years ago on Google
    Definitely a must visit to de-stress and a place where it is legal to go mad...:)


Call +60 4-263 2922 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Food at bar
    • ✓️ Happy-hour drinks
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway

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