Grand Inn image

Grand Inn

Hotel

Simple rooms in a modest property offering an informal cafe & a rooftop garden, plus free breakfast. People often mention room, hotel, nice, stay, staff, location, clean, double, Penang, good,


Address

72, Jln Penang, George Town, 10000 George Town, Pulau Pinang, Malaysia

Website

www.grandinnpg.com.my

Contact

+60 4-250 3288

Price rating

$15/night

Rating on Google Maps

3.70 (561 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (22) hotel (21) nice (9) stay (9) staff (8) location (7) clean (7) double (7) Penang (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Nan d. 1 year ago on Google
    has carpet inside the hotel, very peculiar but pleasant. has coway n iron at the hallway, as well as a lift. no worries for bringing a huge luggage. but the parking is quiet tricky. need to ask for direction beforehand. also recommend for front view bedroom, it serve great view as it has veranda
    3 people found this review helpful ๐Ÿ‘

  • 1/5 HONGYAN Z. 4 months ago on Google
    Last month I booked a room though Agoda but I canโ€™t check in because the man in the counter who told me they didnโ€™t get my booking information and we waited in the lobby for about one hour still not received any information from Agoda. The man in the counter told me that there was a system error with Agoda. Now one month passed, I have sent many emails to Agoda to ask refund. No any response and my booking fee just disappeared. Nobody takes any responsibility for the system error. Dose the one who booked the hotel need to take responsibility for the system error? I lost my money!
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Fathi C. 2 years ago on Google
    Booked a quad pax room. Just nice for a budget stay. Fair enough. The space is also just nice, not too spacious, but not too constricted. They provide the most essential things: 3-in-1 shower/bath (in bathroom dispenser), sajadah, towels, cups, thermos, TV. They even offer to change the towels daily. If you got more devices to be recharged, bring your own extensions. The Wi-Fi is really fast. Played ML with no lagging at all. The security is nice too, since you need the card to access the lift and your own room. The air cond is so-so, probably haven't service quite a long time. Overall, satisfied with the stay. (Deposit: RM50) What I like the most being here is: this hotel is nearby with so many attraction spots. Jeruk Madu Pak Ali, Penang Street Art, Kompleks Makan Padang Brown, The Top, Komtar and many more! Parking available, but kinda far reach there.
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Hamim H. 2 years ago on Google
    Hotel located in the middle of Georgetown. Walk-in distance to many of tourists spot area. Location very strategic. Easy to get public transports. Hotel a bit old but the safety & cleanliness is good. (No parking - lift service is available but for 3rd floor, need to climb a few step to the room).
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Nina P. 6 years ago on Google
    Good enough for your money. The basic amenities in an excellent location! Walking distance to many restaurants and the city's free hop on/off bus. If you can't sleep through noise, don't get a room facing the Main Street. We asked to change rooms after not being able to sleep the first night (loud clubbing music) and they were quick to help move us to a quiet. room in the back.
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Khairul A. 1 year ago on Google
    This is a budget hotel in the middle of Penang. The rooms are a little small. But for those who just need a place to stay for a night or 2. Yes, this is just nice. Toilets are very clean btw. The location is just perfect for you to go around in the middle of Penang.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Kiran R. 9 months ago on Google
    Not sure why there are negative reviews for this hotel. I give full marks. Everything was amazing for the money you pay. Itโ€™s in a sweet spot that is near to all the sights. Close to bus stop. Close to the food streets.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Patricia W. 1 year ago on Google
    We booked for two double bedder & was given only one & another is a double decker with a room size that can only accommodate about three persons in, for personal you'll have no much moving space left. One of the double bed if you sit on left side the right side would tilt & vice versa. Not too good an experience except for it's convenient location
    1 person found this review helpful ๐Ÿ‘

  • 5/5 siti nurharyani K. 1 year ago on Google
    Nice place to stay if u dreams to walk around the penang road.Have multiple stalls surrounding the hotel.I will stay again when i go Penang.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Katrin S. 1 year ago on Google
    โ›”this is a hotel scamโ›”. when you book one type of room, the hotel changes you to another bad one, and then requires an additional payment on the spot for changing the type of room. the staff is unfriendly, the hotel is old, bad smell, dirty, the room smells bad, towels and sheets are dirty, yellow, old. there is no water in the room, the air conditioning is very old and the audibility in the hotel is terrible, it is impossible to sleep.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Larasati W. 10 months ago on Google
    Though i dont have any pictures but i will give this hotel for 5 stars! the location is very strategic in the middle of downtown george town, close to bus stops, grocery stores and traditional market. The price is also reasonable, but you have to pay another 10rm for tax per night and 100rm for deposit ( itโ€™s refundable when you checkout ).
    1 person found this review helpful ๐Ÿ‘

  • 4/5 khimura b. 1 year ago on Google
    The location very near from central George town and easy to go anywhere especially find culiner, room lack of soundproff for the people sensitive of sound noise find another hotel.

  • 5/5 Atlantis C. 1 year ago on Google
    clean and tidy after renovation stayed three days all the veterans staff very helpful n kind except for the uneducated nite shift staff shud be reevaluated as he is rude n no hospitalility in handling guest ... or disgusting. it will be a bad image to grand inn.

  • 5/5 RYAN TERUJA E. 1 year ago on Google
    Grand inn hotel is one of the best budget hotel in Georgetown, friendly staff,and almost everything are walking distance from the hotel itself...very recommended

  • 3/5 Alice T. 1 year ago on Google
    Rooms quiet clean but the check in counter staff not friendly

  • 4/5 choong wye k. 1 year ago on Google
    I will give this place a full star review,I love their room service,a worker name shah?sorry if I get it wrongly,so hardworking โ€ฆfor those who is working at the lobby counter,you can be more friendly it seems by greeting people who is entering but not sitting down and chat happily with your working partner.

  • 4/5 All Things O. 8 months ago on Google
    Location was great! Room was good, clean and reasonably priced! Enjoyed staying there as we were able to walk everywhere! Would stay there again if we are in the neighborhood! Centrally located near Chinatown, food stalls and vendors all within a 5 minute radius!

  • 2/5 Katrina W. 1 year ago on Google
    Location wise: very strategic. Within walking distance to shops n makan places. Rooms: we booked for 2 double bedded rooms but they CHANGED our booking to 1 double bedder + 1 DOUBLE DECKER! How to expect a 70 yr old & 74 Yr old to climb up a double decker?? Disappointing

  • 1/5 MG R. 1 year ago on Google
    It was such a bad experience that I checked out an hour after check in. Very unfriendly staff, extremely dirty room, can't even think sleeping in that bed. Terrible from A to Z.

  • 4/5 Masliza T. 5 years ago on Google
    The location is great, located at the main road, easily catch buses, and can walk to many places around. The receptionists were sooo kind and friendly, use lift to go up stairs. The double room is clean, enough for 2 people, the toilet, bed, table, floor was all in good conditions. But they just do not provide cupboard/wardrobe to keep our things, if there is cupboard/wardrobe, it would be perfect! Overall, it's greatttt

  • 5/5 Sohan H. 2 years ago on Google
    Super Duper Place in George Town...Everything Is Nearby Here and U can explore History Of Penang Here...For Single or Double Person Perfect Pkace for stay here...

  • 5/5 andree h. 5 years ago on Google
    we stay 2 night here. the staff are helpful. the room and bathroom are clean, hot water available. Even in the middle of the town, we could rest peacefully here. The hotel is surround with many restaurant. I certainly recommend this hotel.

  • 1/5 Ahs S. 2 years ago on Google
    Water stuck in the toilet๐Ÿ˜ข receptionist is not trained well.

  • 2/5 Rina R. 2 years ago on Google
    We did not get the room that we booked online. Room was unexpected n disappointed coz is not as the online image

  • 4/5 sadzmer y. 2 years ago on Google
    Good place to stay

  • 5/5 rahsal b. 2 years ago on Google
    so many places near by..just walking distance

  • 5/5 Pauline N. 4 years ago on Google
    Really nice and cozy place for 3 until 4 people in one room for only 148 Ringgit. Around 300 thousand rupiah. You have to deposit 50 Ringgit. And ypu have to pay 10 ringgit/ night for tourist in Penang. Near Indian and Chinese food, and near Happy Mart also 7/11

  • 4/5 Cui M. 3 years ago on Google
    Very nice hotel and comfortable room.. Good service.. And nice staffs..๐Ÿ‘

  • 4/5 Ahmed A. 3 years ago on Google
    nice hotel is stayed there two nights and i really liked the room its directly on the main street and it had a nice view.

  • 4/5 Hasan L. 4 years ago on Google
    What I like the MOST from this hotel is the room is very SPACIOUS, even with a members of 4, the room doesn't feel small. although the building looks old but still clean enough. & the location also a very perfect access to food, city view, road shopping "Spacious...Spacious.... so Spacious....!" ๐Ÿฃ๐Ÿฌ๐Ÿซ๐Ÿค

  • 2/5 Vincent H. 3 years ago on Google
    Backpaker motels with similar price can offer better service. There is no soap for bathing and there are suspicious stains on my blanket. The staff were confusing since their english are not good. There is no car park in this hotel too.

  • 5/5 ฤแบทng L. 3 years ago on Google
    The position is 5 stars. Convince for food and visiting. Clean and comfortable. The staffs are useful and elegant. The beds are comfortable also. Recommend!

  • 4/5 susai d. 3 years ago on Google
    Conjunction place for food n side shopping ..... walk in shopping alot of .....good place too


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