Penang Adventist Hospital image

Penang Adventist Hospital

Private hospital

😠 Terrible! Doctor don’t even mind to follow appointment time! appointment fixed at 10am however Dental doc not even reach clinic till 11am! What’s the point of appointment when you’re not going to follow it. Their staffs did a very good job on reminding patient of the appointment time, perhaps shoul... People often mention hospital, staff, Adventist, service, time, doctor, good, screening, friendly, Penang,


Address

465, Jalan Burma, 10350 George Town, Pulau Pinang, Malaysia

Website

www.pah.com.my

Contact

+60 4-222 7200

Rating on Google Maps

4.30 (1.3K reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: (Nuzul Al-Quran), Open 24 hours, Hours might differ
  • Wednesday: (Nuzul Al-Quran), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (63) staff (37) Adventist (34) service (29) time (28) doctor (27) good (26) screening (25) friendly (23) Penang (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 y t. 1 year ago on Google
    Terrible! Doctor don’t even mind to follow appointment time! appointment fixed at 10am however Dental doc not even reach clinic till 11am! What’s the point of appointment when you’re not going to follow it. Their staffs did a very good job on reminding patient of the appointment time, perhaps should’ve do the same for their doctors! Supposed to have a time saving appointment becoming wasting of time!
    21 people found this review helpful 👍

  • 1/5 Yew Lee Y. 1 year ago on Google
    If you are seeking any treatment from Adventist, please never go to Dr Lim Hooi Leng and Dr Tan Chiang Soo. My dad was admitted to Adventist on 11/3/22 and passed away on 6/4/22 under these two doctors. Initially my dad went to Adventist A&E on 11/3 and Dr Lim was recommended by the A&E nurse, to which we agreed because we didnt know any specialists there. Dr Lim kept telling us that my dad's condition was a mystery, prior to his admission, he had symptoms like loss of appetite, weight loss, chills, night sweats, lethargy, shortness of breath etc. Up till 15/3, Dr Lim still claimed that my dad's condition was a mystery and sought Dr Tan's opinion. After undergoing an echocardiography, my dad told us that Dr Tan claimed that my dad's heart was clear and he has a strong heart. But on 18/3, my dad was transferred from a normal ward to icu due to irregular heart rate and on the same day, Dr Lim told us that my dad has histoplasmosis(a rare fungal infection) and that they suspect my dad has atherosclerosis. (This came as a surprise as it was contradicting the previous echocardiography results and my dad never had any hypercholesterolemia or hypertriglyseridemia-the last blood test done before admission into Adventist was just in January). On 20/3 Dr Lim called us twice, once at noon and another time in the evening, on both occasions Dr Lim claimed my dad was getting better and over the evening call, she suggested my dad be transferred to penang GH. That was when all my suspicion started because like seriously, who in the right mind would transfer a patient from icu to a public hospital? Her reason for transferring my dad was that penang GH has a centre for infectious desease and to help us cut cost. But when i talked to my dad over the phone on that same night (Adventist is very strict with visiting, most of the time no visitors are allowed due to covid), i was shocked to find my dad panting for breath to finish a sentence, which was in contrary to what Dr Lim claimed (that my dad was getting better). We didnt agree on the transfer and my dad stayed put in Adventist but from then on, my dad 's condition just deteriorate till the point that he was put on the ventilator and sedated. On 3/4, Dr Teh Aik Seng did another echocardiography on my dad because Dr Tan was on leave and found that my dad had infective endocarditis, a bacterial infection of the heart valve causing leakage. I wondered why and how on earth did Dr Tan missed that when he did the echo on my dad on 15/3. Did he purposely overlook that? Or is he that incompetent to underdiagnose? Since then, Dr Lim kept hinting us that my dad's case was hopeless and pushing us to bring my dad home which we finally did on 6/4. To Dr Lim Hooi Leng and Dr Tan Chiang Soo, if you happen to read this, i want you to know that God is watching you and He knows what you are up to, you might get away with 'murder' this time, but you wont be that lucky all the time. One day the truth will be uncovered and you will have to bear the consequences.
    20 people found this review helpful 👍

  • 1/5 Elizabeth P. 1 year ago on Google
    Are these doctors even real verified doctors? They even thought I was diagnosed with a tumor but I was not! I can't even get my insurance because of this. There are better hospitals than this that knows exactly what is wrong with me and definitely has better doctors than this hospital. Their tests are also not accurate, you have to check multiple times.
    14 people found this review helpful 👍

  • 1/5 EL 1 year ago on Google
    Your customer service is horrible. The Indian lady at concierge table was playing phone and ignored us. So I have to ask the security guard next to the table for information, maybe you can pay more to the security guard instead of the Indian lady at concierge cause she’s not doing her job and playing phone during working hours. The lady with scarf only attended to Indonesian, perhaps Adventist only love serving foreigners instead of local. She was super passionate on serving Indonesian I can say. Well speaking in Indonesia language too. It was really unpleasant. Good luck to all who wish to visit for the very first time.
    13 people found this review helpful 👍

  • 5/5 Cason S. 4 months ago on Google • 212 reviews
    My regular health screening hospital. They provide comprehensive health screening package and the process is very efficient. Doctor and nurses are friendly.

  • 1/5 Alexander D. 1 year ago on Google
    Judgement based on most weak point. See pros in the end. Emergency case, appendicitis - arrived 7.30am Sunday > surgery at 8pm waiting for specialist: 7.30am>12.40am , though preliminary CT scan were made, ~9.30am( +2h since arrival . So it's 5hr since arrival, handling emergency case. Had a 3 min talk with the doctor, who immediately advised surgery, not really convincing, once somebody was talking with you in a hectic manner). No definitive explanation was given not on surgery alternatives nor on what are the indications for surgery. All questions was raised by myself, no initiative from hospital side. Requested ER nurses to get another doctor to check CT scans for second opinion(meanwhile, according to nurses, 1st doctor had to be notified), didn't meet the second doctor(the nurse claimed he has same opinion on CT scans). Taking in consideration the notification of the first doctor - hard to say if studying was ever made, or "opinions" were automatically aligned. Anyway, I made a decision to proceed with surgery and explained hospital representative payment will be handled by international insurance, where I started to see much of a resistance from hospital staff, who claimed the deposit must be made by me anyway and they didn't have such experience(taking into consideration a lot of foreign patients?). At 1.50pm I passed to hospital staff form from insurance had to be filled about scope of treatment and price claimed(this part wasn't provided by hospital, why, how is the deposit amount was calculated then?). Again, I faced resistance from nurses, admission counter, hospital representative, billing department. All tried to convince me otherwise, instead of simply filling the form, all other communications I intended to manage myself, including 3PA company, it was communicated clearly to them. Summarizing this part - instead of prompt handling for filling the request for insurance it was spent more than hour just for talking, I got call from billing department, representative tried to convince me there were no such cases with coverage by insurance). At 3.10pm I finally got this form filled(with missing information about patient, price of treatment, which again - slowed processing by insurance), that clear fault lead to delayed approval at ~6pm(3PA had to call hospital for missing information), meanwhile constantly chased by hospital staff to pay deposit and about urgency of surgery. Meanwhile I was advised to move to government hospital nearby(I assume to cover up own faults with slow processing of case and "moneys matter" thing?) One more, from admission counter I got information billing department is closed 1pm onwards on Sunday, with no people able to handle billing matters with insurance, which makes me thinking what's ER for(somehow handled afterwards, after I requested directly hospital person in charge to highlight the situation). Anyway, after the guarantee of payment was received from insurance at 6pm, surgery was performed at 8pm(why? After all the claims it should be performed immediately, although no indication from the doctor). Another thing, after discharging from hospital - why the no practice of providing written guidance(indications/contraindications after surgery)? All that is supposed to be memorised by the patient or to avoid responsibility after surgery? Pros of hospital: As usual in every hospital, some doctors there are good, some bad, overall patient handling for consultation is ok(have online booking, works quite well). Bakery and vegetarian food are good and have places to handle infants for mothers. Cons: Emergency cases involving surgery and insurance coverage are strongly not advised. Billing/insurance department is a huge disappointment for a hospital handling international patients. If the hospital is interested, I can share more details for them to improve, as it will be beneficial for everyone.
    9 people found this review helpful 👍

  • 1/5 Picanha7 1 month ago on Google • 134 reviews New
    Took bloody forever for a checkup please don't come here.
    1 person found this review helpful 👍

  • 3/5 Pohling K. 1 year ago on Google
    Slow respond on the medication pick up. This was my 3rd times waiting for more 45minutes for the medication readiness. After attending to the medications counter, the pharmacist had requested me to wait again as the medicines were pending for verification. So the medication collection lead time was longer than the doctor consultantion hours. The exit traffic was blocked the food delivery transport. The food delivery was picked up by the Adventist staff. The worst thing , the car parked in the opposite direction. Even they were aware the cars queueing, the food delivery still took her sweet time to give way. Appreciate if advertist management will look into this.
    7 people found this review helpful 👍

  • 5/5 Bumblenee O. 1 year ago on Google
    Dr Low Chin Soon is a caring and patient doctor, he is quiet by nature but is gentle & meticulous during ultrasound scans & procedures, went to him for polypectomy, both times he ensured that I am at ease and frequently checking responses to minimize pain during the procedures. He also answered my queries with patience and advised the necessaries for recovery. Nurses I met so far are professional and polite too.
    7 people found this review helpful 👍

  • 1/5 Alex N. 1 year ago on Google
    Met the worst doctor ever, Dr. Jonathan Deong! Was admitted on Monday night and when he arrived, he didn’t even bother to explain much and just asked me not to worry, it’ll be fine. During his ward visit on Wednesday morning, he told me that I can discharge on tomorrow, saying that I am recovering and just walk away. Fine On the Wednesday evening he visited me again and told me that I am okay for discharge already and they will prepare it now. I was shocked since I still having some slight pain which I have already notified him in the morning. As he had allowed me to discharge, I expected there will be some medications for me. After checking with the nurse, I was being told that I am allowed to discharge now with no medications provided at all! Really a disappointing experience and this doctor don’t even bother to know how sick are you!!
    6 people found this review helpful 👍

  • 4/5 Edwin P. 4 years ago on Google
    A good hospital in Penang which have been existed for years. I like their tagline: God heals, we help. Human (medical practitioners) can give the best suggestions and treatments but the real doctor and healer is the Almighty God. Service of medical team is good. As one of the preferred medical center for international patients, queues are sometimes expected during morning time. There is also a canteen for you to dine in and wait. You may take public bus or e-hailing transportation here. Medical fee payment can be made by cash and card.
    6 people found this review helpful 👍

  • 5/5 Loka N. 5 years ago on Google
    Penang Adventist hospital had a long history in its existence, started from a couple of doctor and nurse who fulfill their mission to take care of each others in medication as GOD servant. As a hospital likes others serve many patients in many diseases but this hospital these days more popular as heart center. For patients who need to consult about heart problems have to get queue number before 5 am at the morning. My experience at this heart center is the nurse serve patients with warm heart and so helpful. Thank you for the services.
    5 people found this review helpful 👍

  • 5/5 Jun H. 1 year ago on Google
    I’m from JB and we purposely fly to Penang Adventist hospital to visit Oral-maxillofacial surgeon Dr Heng Swee Heong to get my wife treated for her wisdom tooth (> 3 dentists in JB are not confident to extract it, some told need to cut half and see what to do with another half), the surgery went smooth and quick. Within 15 minutes everything’s done followed with great recovery. I flew to penang one month ago to visit Dr Heng again for my ? Fibroid lower inner lip for quite a few months during braces treatment in JB, where came to my surprise My dentist in JB didnt offer me any treatment on this. I visited Dr Heng, Complete excision was confirmed by biopsy and it showed benign pyogenic granuloma. Thank you Dr Heng for your professional expertise and gifted skills, please continue your great work!
    5 people found this review helpful 👍

  • 1/5 Amr O. 1 year ago on Google
    Bad hospital, pay lot of money with out any benifit, very slow processing from nursing, and they dont care, they looking for your money, don't loose your time, For a simple endoscopy test that normally takes 10 mins in any hospital, we stayed in the hospital for 8 hours!!!! .. absolutely disappointing.
    5 people found this review helpful 👍

  • 5/5 Ashok K. 3 years ago on Google
    As a health-conscious person, I have always indulged myself in fitness regimes. However, I was troubled with a nagging should pain for the past year. I consulted several doctors in the last three months to address the pain, and that is when I met Dr Tang Weng Chong at Penang Adventist Hospital. He examined my shoulder thoroughly and convinced me that shoulder arthroscopy would be the best option for me. I am recovering well two weeks down the road, and I’m pleased to have undergone surgery with Dr Tang. My sincere gratitude to Dr Tang and the entire team at Penang Adventist Hospital.
    4 people found this review helpful 👍

  • 4/5 Mohamedu M. 2 years ago on Google
    Good experience in Penang. Came for Swab test at emergency unit. Of course you have to make the call earlier for an appointment. They clearly explain everything over the call. You decide then you walk-in. The staff at emergency very polite and informative. Recommend this place!!!
    4 people found this review helpful 👍

  • 1/5 Amy T. 1 year ago on Google
    Bad service at the front cashier! My mom and I were waiting patiently for our turn to make the payment, we looking at the number from 0353 then after that become 0355. Our number is 0354. They skipped our number. After that the screen shows the number of 0345, is not 0354. We feeling weird so we asked the number 17 indian staff cashier, she said we din notice the number and the number has pass. We told them our number is 0354, but the screen din show the number. The staff denied and said the number is already shown. The screen list is all there, there is no number for 0354! There is the evidence there but the staff still denied! The staff is very rude and unfriendly. As a customer service, is it the right for a staff to speak rudely like this? We din argue with them but they treat us like so rude.
    3 people found this review helpful 👍

  • 5/5 Aidana R. 2 years ago on Google
    I would like to thank Wellness Center of Adventist Hospital. I had two encounters with them. One time I can for a vaccine shot and another time I came for a full medical check up for my visa. They did they work brilliantly. It's team of doctors and nurses. I loved every second being there because the staff made me feel so welcome. Both experiences were so pleasant. Plus, as a bonus, the hospital has a vegetarian cafeteria ))
    3 people found this review helpful 👍

  • 1/5 Jason L. 10 months ago on Google
    The atmosphere in the Wellness Center is nice 👍🏻 Front desk staff are friendly (smiles on their faces ☺️). Doctors are friendly and very professional as well. When I wrote the above review for Wellness Center 5 months ago, I was really happy about the service there. However, I had a truly disappointed experience when I visited the dermatologist clinic on June 7 with my son. We rushed there around 2pm for 4pm appointment as I knew new registration will take time. I approached the clinic nurse a few times as I noticed the ticket number on the queuing system monitor did not change at all. As you’d have expected, the nurse did not bother to put in any effort and she did not come back to me if the arrangement is possible. I also noticed there were only handful of patients waiting there could be for other clinics as well. I approached the nurse again at 4pm and to my surprise, she told me that the doctor just went for a surgery!! Very very poor time management. Without knowing how much longer I should wait, I decided to cancel the appointment so my son won’t missed his tuition in the late evening again. The nurse stopped me and requested that I pay RM10 for the registration/admin fee which I was not informed up front!! Having to cancel all my afternoon meetings at work and my son’s curriculum activity, and without getting any consulting service, can you believe that they still want me to pay RM10?? In summary, long wait times, nurse not listening/attentive, unprofessional, lack of commitment, and poor time management. I will never visit the same clinic again especially I have found a good clinic that can cure my son’s eczema problem in just one week!
    2 people found this review helpful 👍

  • 5/5 JM T. 1 year ago on Google
    Great Hospital & Excellent Journey Towards Wholistic Health Wellness Screening! A MUST to conduct here as they have comprehensive screening heath checkups for me and my family. Thank you, Advantist Hospital for your awesome services provided by professional & helpful staffs. Merry Christmas!!!!
    2 people found this review helpful 👍

  • 5/5 Paul P. 1 year ago on Google
    Excellent process, excellent from start to finish for my Wellness Screening yearly medical check-up. Takes about 4 hrs to complete all my “Gold” package test. Very efficient doctor, nurses and administration staff. Highly recommended.
    2 people found this review helpful 👍

  • 4/5 Lim S. 1 month ago on Google • 20 reviews New
    It's one of Penang's many established hospital. I find the service is good, the environment is bright, safe and clean. Most of the staff are friendly, efficient, polite and caring. There is a large pool of specialists and facilities available, too. Hope they will maintain their medical fees to be affordable for the local senior folks. Thank you.
    1 person found this review helpful 👍

  • 5/5 AL O. 1 month ago on Google • 30 reviews New
    Great that I can perform my annual wellness checkup on Sundays. The staff are very helpful in assisting the patient. Need to make sure you make your appointment 1 to 2 months ahead if you wish to come on Sunday, as Wellness only operate on half day on Sunday.

  • 5/5 Choo Chin C. 10 months ago on Google
    Good service and reasonable price for the wellness screening package in Penang Adventist hospital. Besides, i doesn't need to wait for long hours for every screening section, overall I can complete the whole process within 2 hours, good health screening experience.
    1 person found this review helpful 👍

  • 5/5 Moryni C. 2 years ago on Google
    Thank you Penang Adventist Hospital and all doctors nurses staffs 🙏🏼🙏🏼🙏🏼⭐️⭐️⭐️⭐️⭐️👍🏼👍🏼👍🏼👍🏼👍🏼helping my mom heart bypass surgery november 2018. She's alive, well, and smiling these days. May The Lord Jesus bless you all with peace joy abundance 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼
    1 person found this review helpful 👍

  • 5/5 Martyn 9 months ago on Google
    I recently had a severed tendon along with a damaged bicep and a spur in my collar bone. Dr Tang who specialises in sports injury at the Adventist Penang performed a 3hr + keyhole surgery on my shoulder. He is an amazing surgeon and 9 weeks later I am well on the mend with the very minimum of pain . Furthermore Dr. Tang and his assistant are incredible because not only have they taken great care of my health, but also they are very easy to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and aftercare for a patient as well as being an outstanding surgeon.
    1 person found this review helpful 👍

  • 5/5 Lucy H. 11 months ago on Google
    Very friendly staffs and fast process when you made reservation earlier. Everything went smoothly. Brought my grandma for full body check-up too and was taken care of nicely. Great!
    1 person found this review helpful 👍

  • 1/5 TH L. 1 year ago on Google
    For those who are planning to do wellness screening at PAH, you may want to rethink your choice and get it done elsewhere instead. Save you the hassles and frustrations. Apparently, despite paying a good sum for the test (Gold Wellness), and spending over half the day at the hospital, the Wellness Center was unable to complete the report and get a doctor assigned on the same day itself, to go through the health screen report. In my case, I was scheduled to come back for the report (and doctor's consultation) three weeks later after all the required testings were completed and specimens provided. Frankly, it amazes me that it even takes that long for this hospital to complete the wellness screening. All the private hospitals I had been to, for similar health screenings, typically complete the whole exercise on the same day (~6-7 hrs). PAH is probably taking on too many patients and unable to deliver the results.... Also, there is some aspect of the Wellness Screening process at PAH that appears dubious. For example, the maximum heart rate was set at (98%?) for the ECG, using BRUCE protocols. The criteria used by other hospitals for similar test is about 85%-90% of the MHR. For elderly folks who are relatively fit, who run or do aerobic exercises daily, they may still fail (@98% MHR) and get a "positive" at this test. The recommendation will then be to make an appointment with the cardiologist next ($$?).... The only consolation is that the consulting wellness doctor on the day I arrived, three weeks after screening, to get my report, is a Dr Li ZH, who was very patient and composed.
    1 person found this review helpful 👍

  • 5/5 steve c. 1 year ago on Google
    After a bike accident I ended up in the ER. I was looked after by a nurse by the name of Mei Kwei Tang, her bedside manner was amazing, although in a lot of pain and discomfort she talked and made me laugh, was so professional and a truly caring nurse, she kept saying she was just doing her job! But NO this nurse doesn’t just do her job she goes above and beyond 👍👍all the staff I encountered in my 3 day stay were just brilliant from the doctors to nurses and admin staff. I say thank you and bless you all ❤️❤️❤️
    1 person found this review helpful 👍

  • 1/5 Jerry A. 1 year ago on Google
    all the staff only know chit chat at counter. The way they treat patient like enemy !! Whenever ask for their help, they will show you their poker black face like Im cutting their chit chat mood!!! Many people waiting for register they rather chit chat ignore patients more than do their job!! So hospital pay U for come hospital sembang ??? I online register to see doctor under my name, patient is my kid, they even can't only help to change back my kid name and want us come another day !!! perfectly only want money hospital!!! g Good 🙂 If life is not important, health is not important for your hospital, please close it permanently!!! Vampire hospital ! Only want money without doing right work!!!
    1 person found this review helpful 👍

  • 3/5 Ririn T. 1 year ago on Google
    Beware for the one and only kidney clinic. Havent found even 1 nurse that are kind and friendly. I understand that nurses are busy and overworked. But hey...pls treat people with respect and be kind. The rest or the staffs (cashier, information counter, etc) were still acceptable.
    1 person found this review helpful 👍

  • 5/5 Sharmila S. 2 years ago on Google
    I am extremely pleased with the excellent service rendered by Ms Christina, from the Wellness Centre/Adventist Lifestyle Centre. Ms. Christina made my day, she is a very friendly, helpful, patient, responsible and responsive. Ms. Christina’s professionalism and ability to get the bottom of the situation quickly exceeded my expectations. “COMMITTED AND PASSIONATE STAFF ARE A GEM TO EVERY COMPANY” I hope Penang Adventist Hospital can give her the recognition for her excellent customer service that she deserves. Thank you. Sharmila visited on 22nd Dec 2021.
    1 person found this review helpful 👍

  • 5/5 Juzar M. 2 years ago on Google
    Best hospital in Penang. Good facilities and medical equipment; smart and caring doctors and faculty; safe, clean and comforting environment; and a wonderful cafeteria that stocks heathy, wholesome food plus their in-demand cinnamon rolls.
    1 person found this review helpful 👍

  • 5/5 Justin F. 2 years ago on Google
    Doctor Tang Weng Chong performed surgery on my elbow to repair tennis elbow. Doctor Chong and his staff were very profession and while projecting confidence in his ability to perform the surgery I needed, was also very balanced regarding the outcomes and made no promises when explaining the procedure. The results exceeded my hope and the pain of over a year is gone and full recovery is expected. Doctor Chong bed side manner was excellent and his follow immediately after the surgery for days demonstrated his commitment. I also appreciated that Doctor Chong and his staff respected my time and did a good job to miniseries wait times. I strongly recommend Doctor Chong for orthopedic medicine consultations and surgery.
    1 person found this review helpful 👍

  • 5/5 Eric C. 2 years ago on Google
    Dr Tang at Adventist hospital he's a very experience and professional. he had cure and treated my hand arm issue which other hospital failed to do so. very much appreciated his profession. thumbs up. also i would like express thanks to his nurse Mr Norhisham where provide a very good service, friendly, care to patient needs and very helpful nurse compared with others. my sincerely appreciate his work effort and job experience given. always he care to all patient visited Dr Tang clinic and even i saw before he's help other patients where look for helping. my comments that Adventist hospital always give good service and good memories to patient where feel like home . kudos to all Adventist hospital staff and especially to Dr Tang and nurse Encik Norhisham. once again many thanks and may god blessed everyone. cheers
    1 person found this review helpful 👍

  • 5/5 Chee Yin C. 2 years ago on Google
    I had a bad fall back in April 2021 and diagnosed with a fractured shoulder bone. Dr.Tang Weng Chong attended to me and performed a procedure on me 4 days later. I was placed under his care over the next 4 months (both as in/out patient). I am recovering well and I wish to use this forum to thank and give a shout-out to Dr.Tang and his nurse Sham. A great doctor who does not mind sharing and going the extra mile. Fortunate for me to be under their care.
    1 person found this review helpful 👍

  • 5/5 Ricky H. 1 year ago on Google
    One of the best hospital in Penang, especially for heart ❤️ cardiovascular and else. I have experience accompany my father for operation removal CBD stone & gall bladder (ERCP + Laparoscopy). Very quick recovery, one day after operation could go home. For the price of the operation is reasonable. One thing that i like in this hospital is the cafetaria 😁 the vibes, atmosphere & vegetarian 👍 It's give another experience,when we wait our loved one in the operation. Recommended ⭐✨🌟
    1 person found this review helpful 👍

  • 5/5 spectrum t. 1 year ago on Google
    The best private hospital in Penang. Top notch. Please provide FREE Parking for inpatient for easily go out and in. Provide more choice of cafe. FREE WIFI in ward, no need to key in the password and id. Provide MORE VIP and Single Bed Room. Adventist the BEST 👍
    1 person found this review helpful 👍

  • 5/5 yuvianty s. 3 months ago on Google • 6 reviews New
    First time doing a Wellness Screening at PAH. The process was very organized, the process was not long-winded and within half a day all the tests were completed. All the staff were very friendly, helpful, The explanation given is very clear. Results can be obtained the next day. Staff can speak Indonesian, English and Mandarin. Definitely will do Wellness Screening regularly in PAH.💯 Thank you PAH and all the staff for the hospitality. ❤️❤️❤️

  • 5/5 Neer N. 2 months ago on Google • 6 reviews New
    My recent medical check-up at Penang Adventist Hospital was solid. The nurses and doctors were friendly and professional. The wellness package pricing was affordable, so my husband and I both signed up for it. This was my 3-4 times getting a full-body check-up here, and I’m satisfied with the service.

  • 1/5 Lily K. 1 month ago on Google • 5 reviews New
    So many nurse stupid & lazy

  • 5/5 Sinhsamut k. 4 months ago on Google • 5 reviews
    Great experience here at the Wellness centre, staffs are very friendly and helpful plus beautiful and always have smile on the face. A very recommended place to check your health.

  • 5/5 Robby L. 3 months ago on Google • 4 reviews New
    We underwent an examination in the wellness section of this hospital. And we were surprised by their very fast and neat service even though there were so many visitors. everything was orderly and very clear. all the staff were very helpful in explaining and directing. we carried out all the tests successfully within just a few hours. They work fast, well and very organized.everything has been arranged very neatly, trust them..Much appreciated..amazing. really like having an examination here... thank you Adventist Hospital and Wellness Department... GBU

  • 5/5 tehice D. 6 months ago on Google • 4 reviews
    I keep on coming back for health check-up every year as this is one of the best wellness centres in Penang. I'm very satisfied with the professional service, comfortable environment, friendly & dedicated staffs!

  • 5/5 Lawrence C. 2 months ago on Google • 4 reviews New
    Efficient service and complete experience. The wellness centre was well run and had a good checklist for the patients to follow. A variety of packages to select and thorough list of options

  • 5/5 Dr. Ir. SB N. 1 month ago on Google • 4 reviews New
    Good service on Wellness center !

  • 5/5 Melissa 2 years ago on Google
    I would say that for me, I am really blessed to have had a good experience so far. From the friendly and helpful assistance at the entrance to gastro clinic. They seems professional at the same time friendly. Including the registration, SWAB test nurses, cashier. 😊

  • 4/5 Alan A. A. 1 year ago on Google
    Overall was a pleasant service with Adventist staff during my medical check up for my visa application at Wellness Center. I was not satisfied during my blood pressure check. The reading was way higher than normal. I feel that the center should find ways address those with "white coat syndrome" and implement appropriate measurement techniques.

  • 1/5 Besen 2 years ago on Google
    My dad were visiting the only female doctor there he arrived at 8AM in the morning.... and he had a number 2 but HE WAS CUT UNTIL the last person around 5pm... i mean WHY??? There were no surgecy most of the patient is healthier than my dad howcome?

  • 5/5 Kookies 4 months ago on Google
    My first visit to Penang Adventist Hospital. Signed up for a medical check-up in the Wellness department, and was greeted by a group of polite and passionate assistants. I’ve received a bunch of tests based on the package that was catered to max out the amount I received from my company (company benefit/entitlement). The assistants here facilitated me the whole process kinda smoothly, and the time i spent here ranged between 2-3 hours based on the crowd size of that day. Each one of us is given a meal voucher to get a light meal in Adventist Bakery located nearby. Report collection and doctor consultation took place around 3 weeks later. Overall, my first experience here is great ☺️

  • 5/5 Ong Chin S. 6 months ago on Google
    The hospital health screening service I received was comprehensive and thorough. The staff was attentive, professional, and made me feel comfortable throughout the process. Communication and explanation of the results were excellent. I also found the booking process to be smooth and efficient... just call for appointment. I would highly recommend this hospital's health screening service as an integral part of maintaining one's health and well-being.

  • 4/5 Maylee T. 4 months ago on Google
    - Great body screening experience, with comprehensive type of screening. - Convenience as a open on Sunday. - suggest to come earlier before 8am, in order to complete the test earlier n avoid long queue. - Dec month usually is peak month n long queue, so try make appointment for other months

  • 5/5 SH Y. 4 months ago on Google
    Signed up for medical check-up at the wellness center. Very efficient staff and great service provided. Will come back again!

  • 2/5 Kavindran G. 2 years ago on Google
    PAH prices are on the higher end now competing with the likes of GMC and Island Hospit after completion of their new building.Used to be reasonable but no more.Likely recovering back the cost invested to expand the hospital

  • 1/5 John R. 4 months ago on Google
    Went to see ER doctor for emergency situation. My husband had been exposed to a fungus which affected other’s.. we already had a good idea of what was going on. A fungal infection of the lungs. We told him everything which he wouldn’t listen to any of our thoughts. Cough, severe weight loss severe pain in chest, couldn’t hardly speak or even walk! I could go on with the symptoms but the end result was. He said stop smoking… which he did instantly but only got much worse. Within two days I took my husband to another hospital where they looked at his throat/did ct scan and could clearly see a fungus covering his throat right off the bat! (the Adventist doctor could have also) takes 30 seconds to see. John is now in the ICU at another hospital extremely sick. I’m more than outraged! It would have only taken an open mind (LISTEN TO YOUR PATIENTS) Be careful because going here could possibly cost you your life! I felt the doctor was arrogant acting like he knew more about what his symptoms were than my husband! At one point even saying you have TB which has never been the case (20% of lung fungal infections are misdiagnosed as TB on lung x-rays), something I read later. I implored him to look into a fungal infection but he refused. Blaming John for being a smoker. We paid cash for this service which put my husband in a life n death situation. Read the complaints on here I’m not alone!

  • 5/5 Wendy B. 7 months ago on Google
    All the doctors and nurses are very friendly and helpful. Been with this hospital for years and their service has never disappointed me. Highly recommended

  • 5/5 Kang Wen S. 8 months ago on Google
    First time experience for full body screening. The staff are friendly and the process done in 2.5 hours. Still have 1 bakery /meal voucher worth RM 10 😁

  • 5/5 Chien Chern Y. 1 year ago on Google
    I have been doing my annual medical checkout since 5 years ago. Great services from the staffs in overall. Like the consultantation from Dr Dicky. Highly recommended but need to do your reservation as early as possible especially close to year end!

  • 5/5 joamine l. 1 year ago on Google
    The nurses helped me throughout the entire session of my health screening whenever I face issues. Staffs are really warm and friendly. Quick to response. Quality of health check, report, and doctor appointment was smooth and good. Would come again

  • 5/5 INTAN HASLINDA BT MOHD ROSLAN DAVIS K. 1 year ago on Google
    Thanks nursing staff for take care of my Girl. I really appreciate all the doctors and nursing staff for their commitment. This hospital is very good and faithfulness. This is rare one in the city. All staff, nurses are excellent.

  • 5/5 Wen Jun C. 1 year ago on Google
    Like the appointment slot scheme. Waiting time is minimum. I delivered my 3 kids here under Dr Low. Health screening is recommended too.

  • 5/5 Choo Bee E. 1 year ago on Google
    Wellness screening centre in Penang Adventist hospital provides good health screening package. Besides, the process is very systematic and fast arrangements. Can complete the whole process in 2 hours after upfront appointment Staffs are so friendly and efficient.

  • 5/5 tan whooi p. 10 months ago on Google
    One of the best health screening centre in Penang. Nurses are helpful and nice. Fast collecting medical check up report within 2 hours with upfront appointment made.

  • 2/5 Sweetie P. 2 years ago on Google
    The treatment that I’ve received was good. I had like 13 appointments and follow up with the dermatologist but always late when attending the patient. What’s the point of giving appointment time if still have to wait 2 hours++ passing the actual time.. pls look into this matter because we have to work too..

  • 1/5 gm s. 2 years ago on Google
    Poor in handling patients especially registration staff dont know how to treat patienst . Patients in pain still ask her to walk and go for swab test . Kindly give some briefing and trainning to staff for skill improvement .. really bad attitude

  • 4/5 SH O. 1 year ago on Google
    A good team at Wellness Center, managed by the Wellness Center Manager-Yvonne (goes the extra mile to think out of the box to help clients) and train the team to be more Customer focused. Dr Khaw Hun Wei is a great doctor.. Knowledgeable, kind d outstanding in her service.

  • 4/5 Dicky W. 1 year ago on Google
    Very good hospital, but very long queue since dawn for heart center walk in 😅 please do spare couple days in case you dont get the slot! Otherwise you can make appointment from the apps, but it will be 4-5 months later!. Its because the cordiologist is superb 👍they save my life. Thank you to all doctors and nurse 🙏

  • 5/5 Alex Chen K. 2 years ago on Google
    Dr. Tang has been very professional, friendly and helpful. I am very comfortable and confidence with his treatment and advices.

  • 5/5 shaik f. 1 year ago on Google
    Had an opportunity to bring my mum for health screening at Adventist Wellness Department. All the staff there are quite helpful and friendly. The doctor there also given a good explanation on my mum health status. The equipment and facilities are up-to-date. Overall we had a pleasant experience here.. ✌️

  • 5/5 Ooi G. 8 months ago on Google
    The wellness centre staff very helpful. The checklist is good for tracking and know what is left to do next. Overall experience is good. Recommended

  • 4/5 swee peng t. 8 months ago on Google
    First time here and the service super fast. The staffs very friendly and helpful too. Will recommend to friends for such great hospital.

  • 4/5 Kellyy L. 8 months ago on Google
    Good flow for the full medical check up, process is smooth though price has increased year to year. Free parking would has been nicer for the customer.

  • 5/5 Hooi Min T. 8 months ago on Google
    PAH offers several professional service of health screening packages. From arrangement of patients appointment, until different types of health screening professional advice, the staffs/ doctors are patient and professional.

  • 1/5 Yangming W. 8 months ago on Google
    The worst private hospital I had encountered before in my life especially the security control for visiting hours . If I am a patient then forever I will not step in this lousy hospital. In July 2023 earlier before my father passed away end of July 2023 at this hospital. The security SOP for visiting hours may the worst and why I said so because I came to this Adventist lousy hospital I just wanted to visit my father; every day changed patterns for visiting hours and rules - one day one pattern only 2 visitors & 2 hours, suddenly bar all visitors, then may no limits, 🤷🏻‍♂️🤷🏻‍♀️worst than 'Roti Canai' this totally no system hospital then how I know/knew when I can came or not. When I asked the staffs whose gave the order they started push here & there asked the the management came to talk at that time but dare not really cowards. Now when people asking about this Adventist hospital 🤮 I will just said and remark as one of the lousy hospital 🤮 in Penang Island. If you got the money you can find better private hospitals in Penang Island. ***😡reply:- Your '`apologize`' I don`t wanted to accept. Cause your sincerely are questionable ! No point email to you !

  • 5/5 jonny d. 1 month ago on Google • 1 review New
    Psychopath, surgeon Doctor Murli Narandas, unethical attitude no parental fellowship in human behavior, was in a hospital called Penang Adventist Hospital located in Pulau Pinang Malaysia, did not register treatment with him, he worsened the surgery and healing and wasted your money and scams like cheating, don't even know how to do a colonoscopy, pass polyps in the back, says everything is fine in his report, he mind just scolds you asshole, mental disorder, blame accusations of no pain, think too much and many more , he doesn't know how to diagnose, also stabs you in the back with repeated false diagnosis statements plus vicious accusations when you seek treatment by visiting other best PAH doctors. His face was pale as if he was in the final stages of his illness and was also divorcing his wife. When they complain to customer service and management, you end up being blamed as a troublemaker seeking compensation. It's a bonus that the customer service staff is very helpful and clever in their misdeeds.
    9 people found this review helpful 👍

  • 5/5 wini c. 4 months ago on Google • 2 reviews
    Attended my usual annual health screening as this is one of the best wellness centre in Penang. Superb satisfied with the professional service, friendly staff, comfortable environment.
    2 people found this review helpful 👍

  • 5/5 Budi Santoso h. 3 months ago on Google • 1 review New
    Good service and facility hospital in penang. I have my wellness screening and ENT checkup here. All staffs are nice and helpful even though I am foreigner. Definitely will come back.
    1 person found this review helpful 👍

  • 5/5 港醫旅HKMTC 3 months ago on Google • 2 reviews New
    Absolutely a loving and caring medical crew in Adventist, giving out GINGER bread cookies to guests at the medical centre to release tension. efficient, punctual and serious medical staffs are always the best

  • 5/5 Bengei C. 6 months ago on Google • 1 review
    Staff very helpful & friendly. The checklist is good for tracking and know what is left to do next. Overall experience is great. Recommended!

  • 5/5 Ai Ling T. 1 month ago on Google • 1 review New
    Wellness centre always provide comprehensive screening on me


Call +60 4-222 7200 Open on Google Maps

Trends



Last updated:

Similar Private hospitals nearby

Pantai Hospital Penang image
1
Pantai Hospital Penang
Private hospital
😠 One star I also do not want to give to this Pantai Hospital Penang. My dad was a stroke patient and need to revisit the Dr Wong Yee Choon. First of all, their appointment does not give any time slot, just say Morning. My sister fetch my dad from Kulim to Penang to revisit the doctor. 7am go over.....
4.70 (3.5K reviews)
Gleneagles Hospital Penang image
2
Gleneagles Hospital Penang
Private hospital
😠 In term treatment I would give 5 stars! I came 8.30am and doctor serve me at 1pm! The most hated part at "Cashier & Pharmacy" It took 2 hours to make payment and get medicine ! Eventhough have 5 cashier counter but work progress SLOW! hope management could take necessary action to over come this!
4.10 (1.2K reviews)
Island Hospital Penang image
3
Island Hospital Penang
Private hospital
😠 The building is astounding, doctors are professional, but too bad lots of nurse have bad attitude and rude to patient. They did me dirty with the behaviour. You really should train your staff not to be rude to patients, considering the patients are already suffered with illness.
4.00 (1.2K reviews)
Lam Wah Ee Hospital image
4
Lam Wah Ee Hospital
Private hospital
😠 What service provided by Hospital Lam Wah Ee can be come so famous. Wanted to visit patience who stay in the hospital , need to wait outside the hospital without any proper place area for customers. Felt insulted as street beggar siting on the street.
3.60 (1K reviews)
Loh Guan Lye Specialists Centre image
5
Loh Guan Lye Specialists Centre
Private hospital
😠 The service is very slow, better i go government. Their service is much more better. Everything is expensive but not worth at all. Wasting of money time and energy. Short hair nurse in 511 room is rude and arrogant. Took blood at 11.30am and now its 5pm still waiting to see dr tan kenny. The short h...
3.10 (378 reviews)
Last updated:
()