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Gill's Veterinary Clinic

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😠 My dog ​​had a sarcoma on his toe and had an operation afterwards. The operation fee for this operation was total RM450+. And I just hugged the dog in and didn't say anything, and they also charged me with a RM20 consultation fee??. After the operation, I came to pick up the dog and the receptioni... People often mention time, clinic, services,


Address

10-A, Jalan Bagan Jermal, Pulau Tikus, 10250 George Town, Pulau Pinang, Malaysia

Website

gillsvet.com

Contact

+60 4-226 2517

Rating on Google Maps

3.70 (85 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm
  • Wednesday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm
  • Thursday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm
  • Friday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm
  • Saturday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm
  • Sunday: 9 to 11:45 am, 2 to 4:45 pm
  • Monday: 9 to 11:45 am, 2 to 4:45 pm, 8 to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: time (10) clinic (6) services (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cara C. 2 years ago on Google
    My dog ​​had a sarcoma on his toe and had an operation afterwards. The operation fee for this operation was total RM450+. And I just hugged the dog in and didn't say anything, and they also charged me with a RM20 consultation fee??. After the operation, I came to pick up the dog and the receptionist just said (These are your medicine, you can take off the collar after eating, and then continue to apply the medicine on the wound) and that's it. One day the dog's stitches broke when I got up. Then I called and asked them what to do. The receptionist said you brought the dog here and made an appointment. I also asked her is there any charge for this kind of incident . (because of mco I already had financial problems*)-She said she was not sure need to look at the problem but mostly no need to charge. I took the dog to the follow-up consultation and they just do disinfection and bandaging for my dog. After that, this vet charge me RM 90! He charged the consultant fee of RM20 which I went in for only 5 minutes, and then simply bandaged RM35, and the rest was quick recovery medicine. First, the surgical stitches were not with bandaged and fixed, and then tried to shirk the responsibility and said that I let the dog walk, how fierce my 12-year-old dog can walk till the stitch thread break? The receptionist also didn’t said that don’t let my dog walk on that day😑. Second, I said that last time I called and asked she said that mostly don't need charge. At the time, she didn't admit it but she had said it.🙂 (recommended to make a recording call.) I make a box of biscuits using 1hour and earn only rm10 . I go in and talk to him for less than 2 minutes, it costs RM20. 🥲 Everyone. study hard.
    10 people found this review helpful 👍

  • 1/5 胖次Jack胜 2 years ago on Google
    my friend's cat see a doctor there,but i don't understand Why Without any detailed way of judging a cat's condition?But stroking the cat with both hands to judge everything?Are they all reading the magician?Is it impossible?I think it's good to think about whether there is any customer who trusts this medicine?
    6 people found this review helpful 👍

  • 5/5 Catherine F. 2 years ago on Google
    I would like to thank Dr Gill for his dedication, patience and outstanding knowledge when it comes to handling and treating my guinea pig, Bigsy. She was in and out multiple times because of infections but Dr Gill was always ready to sincerely care and he took his time to explained in detail to us and ways to improve her health. There is no other vet clinic we would go to but Gill's. We truly appreciate it and will definitely recommend Gill for their services and treatments!
    4 people found this review helpful 👍

  • 5/5 Declan K. 2 years ago on Google
    We needed to get all our vaccinations, blood tests and paperwork done in order to move our dogs to London. All I can say is that this vet is excellent, professional and great to work with (we moved 8 dogs - this was a lot of work for any vet). They are so efficient and know exactly what's required for international travel of dogs. I'm writing this review now from London happy that we chose Gill's Vet to help us with moving our dogs. I absolutely recommend their services.
    4 people found this review helpful 👍

  • 4/5 Bontaku B. 3 years ago on Google
    My cat is getting better, in recovery status but still no appetite to eat by himself. Please ask the doctor on the price (special test) for 1st time visit, but overall the price (consultation and medication) still reasonable. The front office customer service can be better.
    4 people found this review helpful 👍

  • 5/5 Eureka M. 3 years ago on Google
    I do research about this clinic history. This is 1 of established vet clinic. When first time I went to see the doctor I feel so positive after get fully explanation about my cat wound. He give option to let my cat relax first and I feel so calm. Many people said that the charges are not reasonable but for me it's OK as long as my cat get better treatment by senior. Good job. May God bless all of u. I will always thanked to all.
    3 people found this review helpful 👍

  • 5/5 Melissa 2 years ago on Google
    Brought my hedgehog, Boba to this vet. Boba's first experience (check up) with a vet at another place wasn't good so I prayed that this time it will be different . Boba's not feeling well and so brought her here for the first time. The vet (I think her name is Dr Ho) was very patient and knowledgeable understand the characters of hedgehog and handled her well. Not only that, she explained to us a lot of things in detail. She made it so clear. She was friendly. So glad and grateful to God that we were able To meet such a sincere caring and sincere vet. Definitely a very good experience for me and also for Boba's health.
    3 people found this review helpful 👍

  • 1/5 Kyle O. 1 year ago on Google
    Bad services from receptionist. Unwillingness to help when customer was facing difficulty, hence, will show face to customer as well. Yet, this is not the first time been treated by them in this way. Not professional at all. Kindly look into it. Thank you.
    2 people found this review helpful 👍

  • 5/5 Mary T. 2 years ago on Google
    I wish to give 5 stars for this vet. Highly recommended, reasonable price and very patience in explaining and treating my pup. No one in Penang willing to treat my CDV infected pup, only GILL! Am so thankful for the Dr. who had given love and patience in treating my pup. Million thanks. Truly appreciated.
    1 person found this review helpful 👍

  • 5/5 Rita O. 1 year ago on Google
    We will relocation our cat back to Taiwan, however, it’s not easy to find a clinic have the rabies blood test services in Penang. Very luckily, we meet Dr. Amreet in Gill’s Vet! He is very professional and efficient. He patiently answer my questions since fist time we communicate via email, after that, withdraw blood sample, sending to the UK lab, everything is proceeds smoothly. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Poh Z. 1 year ago on Google
    Thanks to the doctor for the advise and for my dog wholelife treatment. Really trusted vet on the town Penang. Thanks again.

  • 5/5 Caryn L. 1 year ago on Google
    The vets here send me videos and pictures of my british shorthair cat and Angora rabbit when warded and after waking up from spaying. I am constantly being updated on their progress even though I cannot make it for a visit due to work. If you are working owner like me, I will definitely recommend you to go for this clinic, responsible and efficient!

  • 5/5 Sharvina S. 1 year ago on Google
    my 2 month kitten had diarrhoea and vomiting...and he is absolutely alright after 2 days...this clinic is worth to go...Thank you for treating my kitten...

  • 5/5 Shakiela O. 8 months ago on Google
    Recommended vet, they can treat exotic pet and for me it's affordable. Me and my husband had brought my dwarf hamster two times due to some bleeding and now my hamster has recovered and getting well day by day. Good experience for us although bit far from our place, but we are overall satisfied with the treatment & services for my hamster so far. Keep up the good service!

  • 1/5 AMD R. 5 months ago on Google
    This place was my go to last time but unfortunately I dont know why the services are so bad now! My cat was not checked properly and was given piles of antibiotics on the first visit and also the second visit without taking a proper blood test .. My cat was not showing any improvement so i ended up taking her to another vet and they took a whole blood test and gave the right medication after diagnosing her issue .. This might just be a cat for you dr but its a child to the owners so have some sensitivity and treat them properly. Thanks


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