THE PEARL MEDICAL CLINIC image

THE PEARL MEDICAL CLINIC

Medical clinic General practitioner Diabetes center Diabetologist

One of the Most Reviewed Medical clinics in George Town


Address

99, King Street, George Town, 10200 George Town, Pulau Pinang, Malaysia

Website

thepearlclinic.net

Contact

+60 4-262 7295

Rating on Google Maps

4.50 (367 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: clinic (36) staff (28) Taufik (27) doctor (22) good (18) friendly (17) patients (15) service (14) time (12) medicine (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 lukkman h. 2 years ago on Google
    One of the best and excellent Doctor (Dr Taufik) very polite humble and sets a very good example to others in medical profession. He also very passionate abt his profession. Always discusses on choice of medicine and treatment available patients preference and does a proper checks and very professional. Medicine that he prescribes works efficiently and provides immediate cure to the specific issue. Thank you
    6 people found this review helpful 👍

  • 5/5 Thasya A. 1 year ago on Google
    Was there yesterday evening. All the staff members was very helpful and kind. Especially Priya who caught my attentions as she was very cheerful thru out with her smiling face and jovial attitude. Not to forget Doctor Taufik who was very dedicated and humble doctor. He really cared his patient and give good advice too.. Hats off to all the staff n Doctor Taufik..
    3 people found this review helpful 👍

  • 1/5 michelle L. 2 years ago on Google
    Very terrible service. Went for ART test and they mentioned 20mins for result but we waited way longer than that. When we asked the receptionist/ staff if they will be printing the certificate soon, they ignored and didn’t give a response and made us continue waiting which was really rude. We asked a few times and they continued using their computer and ignored us. I mean it’s still ok to make us wait but the least they can do is respond to the customers? Instead of leaving us confused.
    3 people found this review helpful 👍

  • 5/5 Kanapathy 4 years ago on Google
    One of the best Doctor (Dr Sara) very polite humble and sets a very good example to others in medical profession. Always discusses on choice of medicine available and patients preference and does a proper checks and very professional. Medicine that he prescribes works efficiently and provides immediate cure to the specific issue. Thank you and best wishes always. 🙏
    3 people found this review helpful 👍

  • 5/5 Jafifa J. 1 year ago on Google
    I went to the clinic last week Sunday due to my daughter having having high fever and showing symptoms of influenza. Dr Taufik who was on duty treated her with such a good care, tested negative and she recovered after 3 days. Unfortunately, she was on high fever again on yesterday,Sunday afternoon and thank goodness, Dr Taufik also on duty. He did another round of influenza test and still negative. I was puzzled and worried, and without any hesitation Dr Taufik gave me a piece of paper and told me that is his direct contact number. Go home and do covid test and text him the result so he can guide me whatever necessary. Never met any doctor, regardless private or government who cares about his patients that much. Even though my daughter is tested positive of covid, i am at ease and feels much more calm to handle the situation with Dr Taufik’s guidance and his concerns towards his patient! Wish more doctors out there have his attitude and work ethic!
    3 people found this review helpful 👍

  • 5/5 Shafir A. 1 year ago on Google
    Great medical experience !! They deserve 10 stars if I could have chosen that . I have no words to explain how comfortable I felt with Dr Taufik Mohamed and as well the clinic staffs . Dr Taufik is very kind and took care of all my concerns .This is my first time at The Pearl Clinic , I must say this was a wonderful and warm experience from start to finish . Thank you to amazing staff , Priya who was fabulous friendly and even helped me with my client medical insurance matters. As a insurance/Takaful agent who always deals with medical providers , I can tell that they were all very experienced, and worked well together like a well-oiled machine although so busy , they kept their cool and made sure I was taken care . I would highly recommended Dr Taufiq at this clinic.👍👍👍
    3 people found this review helpful 👍

  • 5/5 Siti ajarah A. 1 year ago on Google
    I would highly recommended Dr.Taufik at this clinic.Dr Taufik is very kind and took care of all my concerns. I have no words to explain how comfortable I felt with Dr Taufik..also one good things I notice from him is he don't rush for next patient's untill he finish with the current patient..Thanks a lot doctor Taufik keep it your good service with your humleness and smile 😊😊
    3 people found this review helpful 👍

  • 5/5 dellrara 1 year ago on Google
    Having food poisoning and visited this clinic on 18/02/2023 at night. I am satisfied with Doc Bhaeravi check up and explaination. Got injection and medicines total RM105. The price was consider cheap in Penang.
    2 people found this review helpful 👍

  • 5/5 Sharifah T. 1 year ago on Google
    I had sinus for years, lost my beauty sleep due to sneezing early morning. had tried couple of medicine but didn't works. Almost give up, but then a friend recommended to consult Dr Taufik from this clinic and i would say i am blessed to know this Dr, He examined me, and gave the right medicine. Thank you Dr Taufik, from bottom of my heart, I am most grateful for your kindness. Thank you so much for your kind and thoughtful concern in regard to my health and providing me with excellent medical and physical care.
    2 people found this review helpful 👍

  • 5/5 HARVINTV P. 1 year ago on Google
    Recently I went to the clinic. All the staffs services and hospitality really great. Especially the staff Mani. He's so friendly and really helping hand to those who needs. keep it up the best job Mr. Mani👏👏 in future I'll give first preference to this clinic for sure just because of your great service. I and my family were impressed with your hospitality. All the best 👍
    2 people found this review helpful 👍

  • 5/5 Marlina J. 1 year ago on Google
    One of the best clinic I ever visited. Dr. Taufik is such a caring and dedicated doctor who treated me with utmost professionalism and expertise. Thank you Dr. You are one in a million 🤍
    2 people found this review helpful 👍

  • 5/5 aarifah i. 1 year ago on Google
    To Dr taufiq Thank you for being such a caring doctor during my time of need. You really helped me during a hard time. Your kind personality put me at ease from our very first interaction. The compassion with which you treat the patients is more effective than any medicine! Thank you, doctor.
    1 person found this review helpful 👍

  • 5/5 Lina L. 8 months ago on Google
    It was very pleasant to received a good treatment from Dr Taufiq. He was very humble and polite also very friendly. Patients feels so much better and definitely comfortable to share their illness openly if the doctor is friendly. I have seen some GP don't even look up and speak properly to their patients. Good job Dr Taufiq and the staff too. Keep it up!
    1 person found this review helpful 👍

  • 5/5 Sharumitha M. 1 year ago on Google
    The best clinic I've visited as their hospitality is good. Dr. Taufik is such a caring and dedicated doctor who treats his patients well and makes sure they are comfortable. Thank you
    1 person found this review helpful 👍

  • 5/5 juwariyah s. 1 year ago on Google
    The clinic staff was very helpful and freindly. Clinic assistant Priya was so kind to help and explain to patient. This also have ultrasound facilities. Ultra sound room (as per picture below) located beside the clinic.
    1 person found this review helpful 👍

  • 5/5 Alemap 1 year ago on Google
    I stepped on a sea creature of some sort several days ago, and it seemed to have left one or two little spines in my foot and a painful walking experience. The problem wasn't getting any better, so I visited The Pearl Klinik. I was greeted by the staff so kindly and was able to be treated by the doctor right away. As luck would have it, he has much experience with this type of injury. He was quite thoughtful and explained everything I needed to know so well, answering any questions I had. Unfortunately, I did not get his name, but Kirthannaa was one of the kind staff members who helped me. To top it off, the very affordable bill was a pleasant surprise.
    1 person found this review helpful 👍

  • 5/5 Syabil D. 1 year ago on Google
    Thank you so much doctor . I appreciate everything thank you save my life i hope everything gonna be alright i would recommend this klinik best 24/7 service you can find at georgetown please come here if you are sick🙌🏻🫰🏻
    1 person found this review helpful 👍

  • 5/5 SUBIN T. 11 months ago on Google
    Came to clinic today due to back pain and meet staff nurse hema and azwani really such a polite good wonderful staff and very good dr azrin. Thanks to the Kilink team
    1 person found this review helpful 👍

  • 5/5 Xavier S. 1 year ago on Google
    This is the Best Clinic I have ever visited, The Dr. especially Dr. Kanthan is a very caring and a professional one. I am always confident whenever I visit him. His nurses and staffs are friendly and doing a great job. KEEP IS UP. All The Best. My choice is always Pearl Clinic.
    1 person found this review helpful 👍

  • 5/5 Yeung Chee T. 2 years ago on Google
    Nice and friendly staff. Very helpful especially Miss Devi. Went there few times with my client for PCR test and result out pretty fast. Very tactful when attending patients. Bravo!
    1 person found this review helpful 👍

  • 5/5 Maciej R. 4 years ago on Google
    Fast, efficient, open 24/7, in-store pharma. I'm very satisfied. Paid 80rm on New Year's Eve Night :) lovely.
    1 person found this review helpful 👍

  • 5/5 Arne B. 5 years ago on Google
    We had to come here twice during our one month stay, and each time the care has been excellent. Quick access to a friendly and patient doctor. They have a pharmacy in house so you walk out with whatever you need. The nominal consultation fee is 80 RM, but I was charged just 65 RM including supplied medicine.
    1 person found this review helpful 👍

  • 2/5 Fara K. 3 years ago on Google
    Not friendly service. I just walk in to enquire about medical check up the Indian receptionist showing a face and like fed up to answer any question!
    1 person found this review helpful 👍

  • 5/5 shifaya f. 5 months ago on Google
    Dr Taufik is a gem of a person. He took his time to explain to me about my disease in detail and also about the medication he's giving. It's very hard to a doctor who explain about your disease and medication. Most of the doctor won't even explain anything, they will just give medication blindly and they won't even examine you. Staffs are friendly also The best clinic in Penang.

  • 5/5 Judie Cecil D. 7 months ago on Google
    I came here many when I have health problem. I like their service specially the doctor who checking me up . And the staff are friendly and soft spoken thanks to Kirthu, Faesah And Thanam for helping us. Excellent service..... And highly recommend....

  • 5/5 muhammad owaise h. 6 months ago on Google
    Highly recommended clinic. The staffs are professional and the Doctors are highly knowledgeable. I'm very happy with Dr Taufik treatment. Came with bilateral knee pain for almost a year. Able to reduce the pain in 3 months without using any painkillers or steroid. Dr Taufik highly recommended.

  • 5/5 Mohammed A. 9 months ago on Google
    This place is alll about helping people , no matter and whoever you're , you'll get help to best . Aevi was super friendly and kind to help me as someone who needs help . Thanks guys you're awesome 💯

  • 5/5 Calvin H. 4 months ago on Google
    Friendly clinic staff with good service and conducive environment. Dr Kanthan is very friendly, approachable and reassuring. Thank you Dr Kanthan

  • 5/5 Key L. 9 months ago on Google
    To Dr. Prasad, thank you for being so caring during my time of need. I believe he is a highly professional doctor who consistently shows concern and follows up on my health condition after medical consultations. Thank you Doctor!

  • 5/5 Meor E. 9 months ago on Google
    A pleasant experience when I brought in my daughter in for ear inspection due to pain. The nurses are all friendly, include Dr Taufik.

  • 5/5 Jasbinder M. 6 months ago on Google
    Highly recommend this clinic. Excellent treatment by the doctors here. Recently I had a backache and saw Dr Mathi. He gave good advice on the exercises so that I can avoid these kind of aches in future. Very helpful and informative. The staffs were polite and helpful too.

  • 5/5 Movindhrean m. 4 months ago on Google
    Dr Taufik Mohamed is one of doctor who is very friendly,dedicate and humble.He is doing a great work here and appreciate him for giving the advice to his patients and share his knowledge to all of us mainly focusing on explaining about the medicine and what it uses for the body.May God bless him and his family with everything. About the clinic,I love the services by the staff over there who respect the patients and taking immediate response and best part here is the clinic is operating 24/7 and no matter any time of emergency we can visit this clinic.It is located at a strategic place too which is convient for all and lastly I will recommend this clinic to anyone as this clinic gives us the good quality medicine and instant relief of pain or suffer from diseases/illness.Best Clinic ever in town🙏❤️👏🤝

  • 1/5 Brian L. 2 years ago on Google
    Went in for an antigen test. I called in the morning and booked an appointment for exactly 2.30pm. Went into the clinic 5 mins early. They took my IC & I straight went to the back to wait thinking it was going to be 5-10 mins while waiting for my appointment. The problem was I waited for almost 30mins which wouldn’t be an issue if BOTH the Receptionist were not so RUDE as when I asked if it was possible to wait in my car parked in front. Both the receptionist started to give me ATTITUDE. As I said they would be able to call me on my phone as my car is just parked outside & I could come in when the doctor was in. They just walked off. As it was past my appointment time. I write this review as I’m still waiting.

  • 5/5 Andre T. 10 months ago on Google
    As a tourist, didn't know what to expect and had set expectations low due to prior experiences in the region. However was pleasantly surprised. The registration was fast. The doctor was professional, took the time to listen and explain, and didn't overprescribe (which was the prior experiences at other places). He also cracked a joke or two, which was fully appreciated. Great bedside manner! Would definitely recommend this clinic if you're in Georgetown or in Penang in general.

  • 5/5 Hen 1 year ago on Google
    I had an toe injury due to handphone fell on my toe. The toe was swollen and I had difficulty to walk. Did an X-Ray there. Dr Taufik specifically instructed me to follow his medication for 5 days and hope for the best. I went into the clinic limping. One day later after the medication, I am walking 90% normal. Such great experience. Can tell Dr Taufik has good knowledge and experience on this matter.

  • 5/5 Ramen r. 1 year ago on Google
    Dr Taufik..amazing! Treats his patients as friends, always gives the best option and takes his time in making sure the patients are comfortable. Nothing much to say, besides this is the only clinic that I am very comfortable with and have never gone back for the same issue twice. I live on the mainland, but would drive all the way to the Island to this clinic. A young Dr who certainly has built his path very well

  • 5/5 Abdul A. 1 year ago on Google
    From the moment I stepped into the clinic I felt the warm reception and timely service which is very different from any other health service I've received anywhere..I would like to mention Ms PRIYA for the excellent welcoming reception during my last visit.. SORRY name type error earlier msg. instead of PRIYA I mention Panungga. I strongly recommend Pearl Clinic as your primary outpatient clinic..👍

  • 5/5 SAM N. 1 year ago on Google
    Dr.Taufik is gem of a Doctors who understand the patients need and pain. He also gives required advise to overcome the issue. I can say that his hospitality and soft spoken nature can bring happiness to the patient. For those who wants good consultation and medication, I recommend Dr.Taufik to the Penangites. Thanks to Pearl clinic for having such a wonderful and understandable doctor...

  • 5/5 danish y. 1 year ago on Google
    I would say this is one of the best clinic which I regularly visit.. infact all the doctors over here are good 👍.Dr Taufeek which I recently see him he is excellent in his profession where he really listen to his patients and understand what the the problem and prescribe the correct medicine which I really need it.. Also one good things I notice from him is he don't rush for next patients untill he finish with the current patient. Thanks a lot doctor.. keep it your good service with your humbleness and smile..

  • 5/5 Vani dewi L. 4 years ago on Google
    So far the best clinic I have came across.. The staff are friendly.. The best Doctor.. Dr kanthan.. The consultation he give to my mum is the best consultation.. I use to bring my mum to private hospital for her diabetic check up but non of the Dr have check her leg (touch). Dr kanthan really take his time to check my mum fully n consult her in a way she can understand. Thank you Dr kanthan

  • 5/5 Daniel W. 2 years ago on Google
    Excellent service and friendly staff helping us to get Pfizer vaccination. Thank you very much doctor and staff.

  • 5/5 Lady b. 3 years ago on Google
    Really worth going here I felt so comfortable with the Dr Kantan and the entire staff Staff very polite and humble Same goes to the Dr,he explained each procedure clearly Really felt super satisfied with the service The price also very reasonable and affordable

  • 4/5 Mohamad H. 3 years ago on Google
    Im coming for lower back pain xray. Need to come early to get park, the toilet is clean, staff especially Dr are friendly. Standard price for medicine. But the dr give me the letters to go xray at dato keramat xray clinic.

  • 1/5 Kirenraj R. 2 years ago on Google
    Please don't go to this clinic. Worst possible service. Staff not qualified at all. Playing the fool and talking stories. Worst part their pricing is constantly changing. When my relatives went to do a RTK test it was rm100 but suddenly when I went the price went up to rm120 and their explanation is based on slots. Before that another staff member said because it's one person testing so it's more but when my relatives went alone it was at rm100 not rm120 when I questioned them. When I asked what time are the slots they couldn't give me a definite answer. After that on a phone call the staff member lied saying I did not enquire why the fees are higher which is a lie because I did ask about the sudden increase Very suspicious behaviour and terrible explanation from the staff. Change your staff that has a terrible attitude or keep losing customers and patients. Would not recommend you to go to this clinic. Update: When we enquired further the staff changed their story saying that the extra rm 20 charge was for the change of a protection suit but the doctor and the staff were not wearing any protection suit infact one staff member was not even wearing their mask properly as well as not following social distancing. I'm not sure if they even sanitize the premise frequently. The staff members are trying to take a cut of the fee for themselves as they're clearly changing their made up stories. Will be submitting a formal report to KKM, Mediveron and other authorities to take action against this clinic. And I will make it a point to inform all friends and family to inform and spread word of this issue to everyone as well as making social media posts concerning this issue. The issue is not the money as I can afford it but what if they're taking advantage of numerous others who can't afford these extra costs. Good luck to the owner and employees when the authorities come for an inspection to clarify this problem.


Call +60 4-262 7295 Open on Google Maps

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