Featured Reviews


Frequently mentioned in reviews: clean (17) room (17) hotel (16) parking (12) location (9) staff (8) park (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M. W. 4 years ago on Google
    Nice and clean
    2 people found this review helpful πŸ‘

  • 2/5 Hannani K. 1 year ago on Google
    They make a valet system which is somewhat okay la. But bcs of tht my car's sunshade went missing. I search high and low for it if let say they took it off and put somewhere in my car. It's somehow got my nerve. How come they dont take care of customer's items properly. I alrdy confronted them. And they said it suppose to be in side. I was like? Better improve ya
    1 person found this review helpful πŸ‘

  • 4/5 Isaac Y. 5 years ago on Google
    Don’t expect much, this hotel just provide you to sleep and rest. Most important, the room is clean and strategic location. The only draw back is you can easily hear the people open the door and talking outside. The WiFi not stable, better use your own phone data. Only have 8 parking lots, sometimes you need to move your car to let others to go out.
    1 person found this review helpful πŸ‘

  • 2/5 Yi L. 6 years ago on Google
    Friendly staff and good location. Room 302 was noisy at night with a unknown sound of water or someone digging in the pipe. Quite disturbing when u cannot sleep at night. In addition to that, walls are thin and u can hear people talking, closing door or dragging their luggage. Once they didn't change the towels or provide amenities at all. U need to rent the hairdryer and water dispenser is outside room. The lift looks old too.
    1 person found this review helpful πŸ‘

  • 3/5 Yong Jun F. 1 year ago on Google
    Location a little far from central. Harder to find transport and food. Price is a little high but the room is nice overall for a stay or two

  • 3/5 Nabila H. 2 years ago on Google
    Affordable hotel. Clean and comfortable room. But the parking space is limited and need to double park πŸ₯². Need to move the car when the other car want to go out. Luckily I’m just here for one night. But the staff is really friendly and helpful.

  • 4/5 S.P. Maichal I. 2 years ago on Google
    Pro - near to city centre, friendly staff, it's a budget hotel but well kept and its clean. Cons - water pressure too low, no parking space and need to leave your key at the reception (sort of free valet service πŸ˜…πŸ˜)

  • 5/5 Sumathy S. 1 year ago on Google
    I just simply loved it

  • 4/5 Anderson T. 1 year ago on Google
    Basic hotel with walking distance to eataries

  • 4/5 Sha A. 1 year ago on Google
    Service is ok for me. The room is quite comfortable and spacious. There is a television. The bathroom is quite comfortable.

  • 5/5 David C. 1 year ago on Google
    Friendly, helpful. Clean room and comfortable

  • 3/5 Sweet 2. 1 year ago on Google
    Overall it's good..but there's limited parking lot.. it's so spoiled when you need to change your car everytime. Room is good suitable for the price...but the aircond need to be fix....next toilet....just nice...

  • 2/5 Seema Q. 9 months ago on Google
    Very clean, location is not good, very far from tourist destinations.rooms r too small.

  • 4/5 C F. 1 year ago on Google
    Room is clean , toliet clean , bed clean. Friendly staff.. Central of location But Only Parking is not really convenient.. Sometime the staff have to call u and shift your car if your car blocked another to exit

  • 2/5 Tao t. 7 months ago on Google
    The location is the only saving grace this place has. We going to stay 3 nights, but left after 2, and I will explain why. First the cleanliness, highly debatable whether you can call it clean or not. It really depends on how lucky you get and how close you look, cups have dirt stains inside, and toilet smells funny. The parking is godawful, you need to double park and so if you get unlucky your car can get trapped, they can however sort it out by finding whoevers car it is Half the things it says on booking. com are either overlapping or aren't there. It says it has a hand rail in the toilet to help people get up but it doesn't? The first night we were there, ac didn't work, it just wasn't cold, it kept blowing warm air despite being set to 16 degrees and cold. Second morning wasted around 20mins convincing staff that it was broken. First reception people came in and stood there for 10 minutes pressing buttons on the remote and telling us that it had been cleaned the day before. Cleaning a broken ac won't fix it? Then thr manager came in and first said the remote was broken, but it clearly wasn't as the a responded to setting changes? He then told us that it was because it had been set to heating, but it was the receptionist that did that. After 10 minutes he finally conceded and gave us a new room. TL;DR: Somewhat clean rooms, no windows in room, dodgy furniture, no parking, manager that acts like they always understand the situation but doesn't.

  • 1/5 Mum T. 6 months ago on Google
    I'm rating 1 star only for this hotel as had Family room. Unhappy for the service and environment was very Poor.. No proper basic things as the Mirror in the room except bathroom one, air-cond was no cooling as expected..

  • 5/5 Md J. 7 months ago on Google
    MIl smile hotel penang vary nice l live 6 day I like this hotel everything good 😍

  • 2/5 MUHAMMAD ZULSYAFIK A. 1 year ago on Google
    I'm ok with the rest of things..but the only things is..i think the room is super not noise proof..which I can clearly heard some one talking from outside which totally distracted my sleep..

  • 5/5 sakura p. 3 years ago on Google
    Clean and comfortable. Good location

  • 4/5 Lazy F. 4 years ago on Google
    Good location, lots of food within walking distance even for supper. Room is clean, but bed was so hard, like sleeping on the floor πŸ˜…

  • 4/5 H.T. 6. 6 years ago on Google
    Prices are affordable. Rooms are clean and tidy. Massage services available here with extra charges. One thing that I don't really like about this hotel is that their parking spaces are too limited.

  • 3/5 Yuliana 5 years ago on Google
    Wifi is not bad. The elevator sounds and press the button inside must be strong so it can walk. And don't choose room with windo because room can be hot. Better to choose room without windo because room can fast cool. Not to far from places to eat.

  • 5/5 TAN ENG H. 4 years ago on Google
    Satisfied, not much expectation as its budget hotel, the location quite stratergic for some local famous food which so call "must go", for example, Penang charcoal char kuey tiao, dessert cafe, historical building, famous haunted historical building (hospital), shopping mall (Penang Times Square). Room is very clean and provided MOMA water, free wifi, coway water dispenser available at each floor, snack and soft drink vending machine was available at lobby. The only downside is the limited parking lot, there are about 8 cars parking lot available.

  • 4/5 cik w. 5 years ago on Google
    Good location, friendly staff, clean room, clean toilet! I went out and get back at 2am. The car park infront of the hotel is full but the receptionist show me where to park and even pay for the ticket. But 4 star for the lack of tv channel. They dont even have tv3. Other than that its a nice budget hotel that worth your money!

  • 4/5 Woon Yen H. 7 years ago on Google
    It was great experience staying in your hotel. Staff are friendly, room clean and toilet clean. Their hotel do provide free car park but the only upset and inconvenience things is, we have to move car when the other car wanted to go out. Because that is double parking. I hope your can improve your car park parking place. Thanks you.

  • 3/5 Izyan M. 4 years ago on Google
    Nice place

  • 4/5 Amirul Syazwan N. 4 years ago on Google
    Cozy and reasonable price.. A bit hard to find Parking spot..

  • 4/5 Amirul S. 4 years ago on Google
    The hotel is cheap and affordable.. great for friend and family travels. the parking spots are limited. need to park at the street..

  • 1/5 Boon Seong A. 2 years ago on Google
    The hotel staff wake me up at midnight to move the car. Very poor service and disappointed. Never come back here again.

  • 3/5 Jimmy L. 5 years ago on Google
    Not so pricey. Place is clean. The bed was a bit stiffer (the tune hotel has softer bed). The WiFi was not so stable but not slow.


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