4Fingers Crispy Chicken image

4Fingers Crispy Chicken

Restaurant

😠 Terrible service. Being waiting for 30 mins still not getting my take away order. Checking with the staffs, and they don’t even know the order is dine in or take away. Reason given was drumstick set is highly demand. Shouldn’t the cashier should sharing the waiting time when order is made? So the cu... People often mention order, chicken, good, staff, time, service, Chicken,


Address

163D-1-06 (Level 1) 163-D, , Gurney Paragon Mall, Gurney Dr, 10250, Penang, Malaysia

Contact

+60 4-293 8741

Price rating

$$ $$

Rating on Google Maps

4.20 (764 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: order (19) chicken (16) good (9) staff (9) time (7) service (6) Chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Lina T. 2 years ago on Google
    The chicken taste so good, cruncy as well spicy, sweet at the same time. Just love the taste
    2 people found this review helpful 👍

  • 1/5 Lim L. 2 years ago on Google
    Terrible service. Being waiting for 30 mins still not getting my take away order. Checking with the staffs, and they don’t even know the order is dine in or take away. Reason given was drumstick set is highly demand. Shouldn’t the cashier should sharing the waiting time when order is made? So the customer can decide continue with the order or change the order.
    2 people found this review helpful 👍

  • 1/5 Fahmi H. 7 months ago on Google
    The outside table is all mess and no worker to clean. Some of the table & chair are wet from the rain. When order from online app, the order did not enter the system. Even if the system have a problem but no staff inform about the problem. Even your staff when serving the order did not asked for the order number but instead mention the food order. If got many people have the same order then how would the staff know who order who. Please management 4 fingers train your staff more. Even the manager is not at the restaurant. Dinner time at 8.00 p.m on 5/8/2023, pleased check your staff and train them.
    1 person found this review helpful 👍

  • 5/5 CheeWah Chan (. 5 years ago on Google
    4FINGERS is originated from Singapore and the Gurney Paragon outlet is the first outlet in northern region of peninsular Malaysia. The casual dining place is specialized in deep-fried chicken wingettes/drummettes/drumsticks coated with hand-brushed garlic soy or hot sauce. Personally, we prefer to have them mixed. Spiciness-wise, it is under acceptable range and does not ruin the whole dining experience. Also recommending the burger (B.F.F) with juicy chicken patty.
    1 person found this review helpful 👍

  • 1/5 Lee Y. 9 months ago on Google
    We waited 35 minutes for the food and no one’s here. The food tray was nasty with ants. No napkin provided. Taste was subpar. No place to wash your hands since this is a finger food. Will not come back and don’t recommend it
    1 person found this review helpful 👍

  • 4/5 moaz w. 1 year ago on Google
    It's really good and tasty but I hope don't change anything in the order i order soy garlic but i got spicy one Thanks 👍

  • 5/5 Anis A. 4 months ago on Google
    Nice food , great dining table. Absolutely 💯 GREAT!

  • 1/5 Cher O. 6 months ago on Google
    I loved 4Fingers, but this outlet is a total turndown. It was ok when they started, but as years passed by it has become horrible. The chicken 🐔 is not fresh & it's hard. They're very stingy with the sauce u can barely taste it. I also wonder how long they changed their cooking oil. The colour of the fries 🍟 indicates how bad their oil is. Service is also very poor. Staff are not friendly & they don't bother about the cleanliness.

  • 1/5 Richard W. 10 months ago on Google
    Ordered set menu signature bundle mix. Came out cold frozen inside. I think they only do microwave for the chicken. Tried to reheat the same food. But we chose to refund. No apology even tried to reason and mention because of the ac since we not directly fetch the chicken when called. Btw its 11am and we re the only customer. How long could it be?. Disappointing this kind of thing happen in 4fingers. Management should do more training to their staff

  • 5/5 ameer z. 10 months ago on Google
    Good place to have dinner with family. Not so many people.

  • 5/5 Rais R. 10 months ago on Google
    Best place to eat and spend time with my friend.. all food fresh and tasty then other 4finger idk it because of kitchen or what.. but it good

  • 1/5 Yusri H. 1 year ago on Google
    Not as expected for this brand. Your chicken already smelly and your fries like eat rock🧱🧱

  • 5/5 Mimi N. 1 year ago on Google
    best fried chicken in town!! me & my friends enjoy going here every time when we’re craving for their signature ricebox. there’s also their signature wing & drumettes coated with flavourful soy garlic & hot sauce!! definitely going to repeat

  • 1/5 Kt H. 1 year ago on Google
    Being ignored at the order counter even the cashiers and staffs are passing by and chit chatting. Finally taking our order, not telling there's flavour options which I only noticed afterward. We opt for dine in but the food came in plastic bag as take away order. Tissue paper only if you request.

  • 3/5 Hafiz M. 1 year ago on Google
    Good food, but cleanliness can be much improved especially the outside seating

  • 1/5 sonika n. 1 year ago on Google
    The chicken is too cold feel like leftover and the drink is tastless. The most important the service is too bad they are collecting service tax 6% but when i ask to pack have to do by ourself. While serving food there is no cutlery and tissue as well

  • 4/5 Toh Zhen Y. 1 year ago on Google
    Nice food but service was alright

  • 1/5 Leon T. 2 years ago on Google
    Microwaved fries, chickens are clearly leftover stocks that microwaved to put on racks, dry, bland, and some parts are even burnt..... Disgrace to all kind of fried chicken, I paid nearly Rm60 for reheated leftovers! And I'm not happy about this!

  • 4/5 Anthony E. 1 year ago on Google
    Delicious and quickly served. Love the wings.

  • 4/5 Spring N. 1 year ago on Google
    So delicious, chicken was juicy and the soy garlic sauce is so nice. Price cheaper than sg.

  • 4/5 Cindy B. 1 year ago on Google
    Ordered 6 pcs (3 wings + 3 drumsticks), french fries, rice and lemon tea for RM 34 from Grabfood. Juicy chicken, nice soy garlic sauce. I like the french fries and the seasonings too, lemon tea wasn't too sweet - which is good The only downside was the chicken meat didn't really absorb the seasonings, so it was a little bit bland. Still delicious, though :)

  • 5/5 Choon Chang L. 1 year ago on Google
    Hmm.. food is good.. Maybe cashier is new , a bit slow for my visit.. Anyway everything seem good.. Just a reminder, do not order all in same flavour, or everything will be the same taste in the end 😅

  • 4/5 Setiawaty L. 4 years ago on Google
    Located at Gurney Paragon L1. Tasty chicken wing, average price. Friendly staff. A little bit long time to wait

  • 4/5 Alex C. 4 years ago on Google
    Situated at level 1, Gurney Paragon. Waiters and waitresses are nice. The chicken is indeed tasty. Worth a try.

  • 3/5 es L. 5 years ago on Google
    Slow service due to long line at ordering counter, chicken was too dry although the taste is good. Every customer will be provided a buzzer upon payment. Customer can pick up the food at the pick up counter when the buzzer beeps. Chicken was tasty on our second visit and not overly dry. Stricter quality control needed.

  • 4/5 Hannaziera F. 4 years ago on Google
    The 4fingers Crispy Chicken restaurant was truly amazing. The food here was incredible and my family and I loved it. In my opinion, the Chicken Sweet was really nice. Overall the service was excellent and one of the servers, staff, was very friendly and helping. Service is fast and food is good. But expect to wait because it is often crowded. However they have a corner for people to sit and wait.Chicken weren't crispy as I imagined it to be. Kinda preferred crispy Chicken. Not that it was bad, just different from my expectation. The Chicken was nice. Will return again when I am in the area.

  • 1/5 Michael Andre A. 2 years ago on Google
    If it was possible, I'd rate this a "-5 stars". For a 'fast food' outlet, this one is a real disgrace. Service here is abysmal, the staff weren't attentive that they had customers waiting to order (and who weren't even at the counter tto begin with). They rather converse amongst themselves instead of even greeting customers and no "thank you" even once we've completed our orders. Sorry to say, this was my FIRST and indefinitely the LAST time I'll ever give good money to 4 Fingers!


Call +60 4-293 8741 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Small plates
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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