5/5 ANISA D. 6 months ago on Google ⢠14 reviews
Itâs
a
five
star
establishment
and
the
formal
and
recreational
amenities
are
spoken
for.
Hospitality
isnât
about
a
nice
place,
itâs
about
how
theyâve
made
you
feel
when
youâre
there,
and
the
staff
here,
are
beyond
amazing.
Theyâre
exceedingly
sweet
and
their
sunny
disposition
is
infectious!
Itâs
been
a
rainy
few
days
which
would
make
one
feel
somewhat
âlowâ
but
every
single
in-
person
touchpoint
has
been
a
pleasure
:
porter,
driver,
receptionist,
lobby
hosts,
waitrons,
everyone!
If
youâre
looking
for
true
South
African
hospitality,
these
people
got
it
right!
Nailed
it!
Bang
on
right!
Some
people
have
the
expectation
that
because
youâve
paid
the
price
for
a
five
star
establishment,they
owe
you
kindness/
attention
to
detail
-Thatâs
not
true,
and
I
challenge
you
to
compare
it
to
others.
If
youâre
reading
this,
thereâs
a
good
chance
that
youâre
looking
at
other
similar
establishments,
and
for
this
reason,
Iâd
encourage
you
to
consider
hereâŚ
It
wonât
matter
that
youâre
a
nobody,
theyâll
make
you
feel
special.
Itâs
like
the
real
life
version
of
âThe
Good
Placeâ
:)