Garden Route Casino image

Garden Route Casino

Casino

👍 The casino is very well maintained, always neat and always good service from most staff. The dealers are always so kind and fun to play with around the roulette table. The floor service know exactly when you need a refreshing drink too! In addition, there is the Billy G Buffet which, as a person who... People often mention casino, money, good, service, nice, buffet, staff, clean,


Address

1 Pinnacle Point Road, Pinnacle Point, Mossel Bay, 6500, South Africa

Website

www.gardenroutecasino.co.za

Contact

+27 44 606 7777

Rating on Google Maps

4.00 (2.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 1 pm
  • Thursday: 9 am to 1 pm
  • Friday: 9 am to 3 pm
  • Saturday: 9 am to 3 pm
  • Sunday: 9 am to 1 pm
  • Monday: (New Year's Day), 9 am to 1 pm, Hours might differ
  • Tuesday: 9 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: casino (11) money (8) good (7) service (7) nice (7) buffet (7) staff (6) clean (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Choné A. 1 year ago on Google
    The casino is very well maintained, always neat and always good service from most staff. The dealers are always so kind and fun to play with around the roulette table. The floor service know exactly when you need a refreshing drink too! In addition, there is the Billy G Buffet which, as a person who doesn't eat meat, I must say has a huge variety for all. And for those who want to bring thier kiddies along, let them play a selection of exciting arcade vames, which entertained even us as adults, just across the restaurant entrance.... Thank you for yet another great experience! We'll be back. I do reviews and photography for many places on my personal blog: @Where the wind blows Feel free to follow.
    3 people found this review helpful 👍

  • 5/5 Joan S. 5 years ago on Google
    Very nice atmosphere and the food is great. As buffet menu, you have an assortment to choose from - from soup to saucy seafoods to stews to stirfry to baked vegetables and an assortment of meats. They also have a range of deserts from ice cream to hot puddings to waffles and mousses. You pay a fixed fee per person (children pay discounted) however drinks are excluded. There is a children's play area opposite the restaurant (but still in the casino) with sitters. Parking is free and secure.
    3 people found this review helpful 👍

  • 1/5 charming M. 2 years ago on Google
    It is by far the worst paying casino. People complain on a daily basis but NOTHING gets done. We are being fleeced! Whether we play big or small bets, we never win. If you want to go there to pay the salaries for the employees then you should go to Garden route casino, but you won't win.
    2 people found this review helpful 👍

  • 2/5 Liana G. 2 years ago on Google
    Another disappointment. Their buffet table shrunk to a quarter of what it used to be. The only seafood was fied calamari. Definitely not worth the money spent.
    2 people found this review helpful 👍

  • 4/5 Pamela M. 11 months ago on Google
    Playing on the slot machines at Garden Route Casino are purely for entertainment purposes. The atmosphere is very relaxed and the staff very friendly. Next time I'll make use of the senior citizen discount at the Garden Route Hotel.
    1 person found this review helpful 👍

  • 4/5 sandeep s. 6 months ago on Google
    Rooms good. Pool very small , but added benefit is a nice graden area with geese , rabbit and a deer for company . Restaurant menu is very limited . And vegetarian choices mush more limited to just 3 dishes. Casino attached. Restaurant has a offer , where you take a set mani of steak and ribs and u get 25 odd rands free to use at the adjoining casino.
    1 person found this review helpful 👍

  • 1/5 Ronald K. 1 year ago on Google
    I recently visited this casino and was disappointed by the negative aspects of gambling. The constant flashing lights and sounds were overwhelming and many people were losing large amounts of money. I strongly advise against gambling as a form of entertainment and instead recommend trying the restaurants inside the casino for a night out. Save your money and find a more responsible and enjoyable way to spend your time.
    1 person found this review helpful 👍

  • 3/5 Auriel L. 1 year ago on Google
    Restaurant service very slow, ordered hot chocolate and requested that it be hot when it arrived it was cold and had to send it back. Waited 45 mins for our meal, only 10 guest in the restaurant. Casino needs a revamp, nothing changed since I was there 3yrs ago.
    1 person found this review helpful 👍

  • 1/5 Hendrina H Janse van R. 1 year ago on Google
    What a let down. Don't waist your expensive petrol driving there. Nothing special to see. They only have 3 or 4 tables for playing cards but a lot of slots. A pathetic small candy shop and a restaurant. We spent our money in the kids arcade.
    1 person found this review helpful 👍

  • 1/5 Franciska 1 year ago on Google
    Machines in smoking area always broken. Play on machine last weekend and in broke and again this weekend. Machine broke while you play on it. Staff is good and always help you. Garden route casino please make sure the slots is in good working condition.
    1 person found this review helpful 👍

  • 4/5 Steve S. 7 months ago on Google
    First visit - thoroughly enjoyed the visit. Clean, neat like all other Tsogo casinos

  • 5/5 Riana H. 1 year ago on Google
    Lots of parking near the entrance. Attendants very friendly and helpful. Will definitely visit them again. Did not win anything hope I am more lucky next time

  • 4/5 Magda I. 8 months ago on Google
    Very nice and very clean... Breakfast was also well prepared... Value for money..

  • 3/5 marna c. 7 months ago on Google
    Nice place, but entertainment for children and restaurant options are very limited - definitely room for improvement

  • 4/5 Serisha L. 7 months ago on Google
    Good place but mostly caters for adults the sweet shop needs more of a variety and the arcade needs to be updated and more fun for kids maybe bring back the pool table

  • 4/5 Rae T. 7 months ago on Google
    We went to Billy G's for their buffet and were once again NOT disappointed.

  • 3/5 Christina 1 year ago on Google
    This place was alright, it was definitely one of the smallest casinos (imo) to date from the outside. However, the property is somewhat well maintained and clean.

  • 2/5 Harry W. 3 months ago on Google New
    We were guests in the Hotel on 17 Dec 23. Hotel is neat and nice to stay in, food is excellent and staff is absolutely great! We had a great experience.... The exact opposite is true on ALL levels for the Casino - no joy whatsoever! Very very slow and unfriendly waiters, NO pay outs and zero support from Management! Not a place to be at, in contrast to all other Tsogo Casino's around the country...

  • 4/5 Aubrey S. 3 months ago on Google New
    Good people, friendly personnel. Vibe is attractive. However, the food presentation for Sunday lunch needs a bit of attention. Only 2 meat on dish. No lamb/ sheep. No Braai patatoes were available.

  • 5/5 Gale B. 4 months ago on Google
    we had our work christmas lunch there today. The food was amazing. I loved the sago pudding, was very tasty.👌

  • 5/5 Avril van der M. 4 months ago on Google
    I'm not a Gambler... but this place has every machine you desire. Very clean. Prompt service and parking available.

  • 5/5 Gatvol F. 5 months ago on Google
    Incredible service. Returned my dropped wallet , without a cent missing. Awesome staff. Awesome games , top tier entertainment. 👌

  • 4/5 Whinlen P. 9 months ago on Google
    Nice special on from Thursday to Sunday till end July 23. Food is very nice

  • 2/5 Anda W. 9 months ago on Google
    So disappointed by the Lady Zamar concert… 25/06/23 Imagine not coming back for the second session and yet we paid the full ticket price

  • 4/5 DM F. 1 year ago on Google
    Celebrated 80th birthday, good food, variance in seafood pasta would be nice, adding mussels more sauce at the buffet

  • 5/5 Killieden S. 1 year ago on Google
    Great place. I enjoyed it. Many tables, many machines and great staff.

  • 1/5 Danielle O. 1 year ago on Google
    Dont waist your money !! Very bad service , all you can eat buffet , food tasted bland no real taste to anything i had, service was extremely bad and waiter ddnt listen to what we said , and did the oppitite , chef was very mean

  • 4/5 sanele B. 1 year ago on Google
    Nice and clean place 👌 it's the best place to lose or win money although the slots are full problems sometimes but hey the place is still good 👍 for the tables the dealer once gave me a card when I didn't ask for it.i think there is room for more training

  • 5/5 Olivia W. 1 year ago on Google
    We were there for the buffet at Billy G...not for the casino as such. Kids loved the food and couldn't get enough of it. Would definitely return.

  • 4/5 Sandy S. 1 year ago on Google
    Beautiful setup but not a friendly casino. I was there for 3hours and met seniors from out of town on holiday like myself. The casino gives no returns and in that way no enjoyment in playing. I know it is a gamblers luck but going away from home at least one should have some enjoyment

  • 2/5 Wessel M. 2 years ago on Google
    Dealer was a bit angry, I am familiar with the game of roulette however my father joined me and tried to learn if not for social distancing I'm almost sure the dealer would have hit his hands

  • 2/5 Thelma S. 2 years ago on Google
    Very nice place clean and tidy

  • 5/5 Lawrence C. 2 years ago on Google
    When in Moselbay and surrounding towns do visit as the atmosphere is very relaxing. You could even leave with extra spending money on your holiday.

  • 5/5 Lynn B. 2 years ago on Google
    First visit there and looking forward to going back. Smaller than others but has all the gaming tables and slots. Very pleasant staff, atmosphere and clean. I thoroughly enjoyed myself and my good fortune there.

  • 5/5 Wer N. 2 years ago on Google
    Had the buffet. Good variety to choose from. Very tasty. Unfortunately did not leave space for their delicious desserts haha


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