McDonald's Garden Route Mall Drive-Thru image

McDonald's Garden Route Mall Drive-Thru

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Family restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention service, order, time, good, drive, staff, friendly, McDonald', burgers, helpful,


Address

Garden Route Mall, Knysna Rd, George, 6530, South Africa

Website

www.mcdonalds.co.za

Contact

+27 44 887 0272

Price rating

$ $$$

Rating on Google Maps

4.00 (1.4K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 11 pm
  • Saturday: 7 am to 11 pm
  • Sunday: 7 am to 11 pm
  • Monday: 7 am to 11 pm
  • Tuesday: 7 am to 11 pm
  • Wednesday: 7 am to 11 pm
  • Thursday: 7 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: service (29) order (16) time (16) good (15) drive (11) staff (10) friendly (10) McDonald' (8) burgers (7) helpful (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Xolile T. 1 year ago on Google
    Drive thru charges more than buying over the counter. It happened a few times to me. I do not know why. I always like to buy the the mcfeast combo of two adults and two kids(2medium burgers and 2 small burgers,2medium drinks and 2 small drinks). I was charged R299 at drive thru,i cancelled the order. I went inside and paid R190something. Is it the right price?. Am not even sure anymore. This was my recent experience. Two weeks back
    1 person found this review helpful 👍

  • 1/5 emil a. 1 year ago on Google
    Bad service without a smile. No lettuce for your burger and no orange or apple juice for your breakfast. Not recommend to go there on a Monday or Tuesday as the truck only delivers on Wednesday
    1 person found this review helpful 👍

  • 5/5 Chantál F. 1 year ago on Google
    We love getting takeout here. The self-service machines help make ordering quick and easy. We always make use of the app to redeem some of the latest offers, ensuring that our money is well spent on delicious meals and refreshments. Sitting on a bench in the Garden Route Botanical Garden with your favourite takeout from McDonald's is just sublime 👌🏻
    1 person found this review helpful 👍

  • 3/5 Gabriella C. 2 years ago on Google
    Very, very good service! We went in and service was good we ordered it took a bit of time but excellent service. We also had a drive thru and it was okay they got our order wrong 10% of the time and never had ice coffee but they fixed that problem because the last time we were there they had it and our order was correct. We also ordered on the app Mr D Foods and service was excellent. Overall Garden route McDonald’s are amazing with service and time but the order and if it is correct or not is a bit worse. Still have to check if they got my order correct.
    1 person found this review helpful 👍

  • 1/5 Spade 4 months ago on Google • 307 reviews
    Waited for 15 minutes in the drive through only to be told when we placed the order that there was no soft serve ice cream

  • 2/5 Chantel P. 3 months ago on Google • 82 reviews New
    Pathetic service. Waited forever for 1 half of the order. They didn't have sauce. I ordered and paid for a iced Latte with cream.....came without cream because they don't have cream.

  • 5/5 Nico J. 3 months ago on Google • 59 reviews New
    A quick milkshake late at night is always lekker. On the way home.

  • 5/5 Shelled C. 2 months ago on Google • 53 reviews New
    I don't feel like I can rate it 100% accurate from being there once on a trip from CPT to Jeffreys but I did have a kind welcome and the establishment is clean

  • 2/5 Jean-Pierre F. 5 months ago on Google • 40 reviews
    Been through this drivethru like 8 times and EVERY time my orange juice tasted like Oros with too much water. Complained once and they just made me a new one that tasted exactly the same as before. I started ordering other things just to be told they don't have it. Also messes up order sometimes. I gave up and will never return. At least the staff is friendly.

  • 5/5 Joze Van Der B. 4 months ago on Google • 26 reviews
    Service has been super. Always smiley faces, ready to assist with any problems I may encounter regarding orders. Great work 👍

  • 5/5 Jessica C. 8 months ago on Google • 20 reviews
    Never gone inside. Only gone through drive through. But this year there must have been a change in staff because everyone is friendly and super helpful.

  • 1/5 Suraya B. 2 years ago on Google • 8 reviews
    So we purchase 18/09/21 1 chilli cheese meal with orange juice and 1 Med fries. The orange juice was so weak and bad diluted with water luckily my husband tasted it.... This is not the first time and the unfriendly staff ever.. When I asked for Manager on duty....not sure if Manager was called or not but never came to the front. If this is what u call customer service WOW surely staff needs training

  • 3/5 Marcel J. 3 months ago on Google • 5 reviews New
    Good service however the garnish was not proportional to the burger. Feel like they just threw garnish at it and whatever landed on the burger is what I got lol

  • 3/5 KNT_Tryhard 4 years ago on Google
    Food was old and cold

  • 4/5 Karin S. 1 year ago on Google
    The service was good, but unfortunately the coffee was cold. Only realised it oce we were back on the N2. Otherwise we would have turned back and requested them to warm it up.

  • 3/5 Michele K. 1 year ago on Google
    The drive through was filthy, too much litter everywhere. The big mac was alright, the chips old and dry, we threw them away. Pity it was always top notch

  • 3/5 Sandisa K. 4 years ago on Google
    Normal typical McD service, good and consistent. Reliable always.

  • 5/5 frank m. 2 years ago on Google
    Sisanda super friendly and helpful - felt like a full service restaurant experience. Food came to table almost immediately. All staff members are friendly and restaurant is very clean. What a pleasure.

  • 5/5 Titus M. 1 year ago on Google
    Great servicd and very helpful staff. A good stop over...

  • 4/5 Anam S. 1 year ago on Google
    Good taste.. offered different menu then some middle eastern counties. Halal food available at this branch.

  • 4/5 NADIA C. 2 years ago on Google
    Had a great mother/daughter day with my 8yr old. Was great fun😜👋💞

  • 4/5 Mark H. 1 year ago on Google
    Staff very helpful. Unlike the US menu, some options not available but we worked it all out (fried not baked apple pie). Would like to see more self service screens in South African McDonalds and drink refills.

  • 5/5 Danie L. 1 year ago on Google
    I just love the Boerie Hashbrown Stack. Always satisfactory to grab one on the go. Drive through is efficient and service is good.

  • 4/5 Robert G. 4 years ago on Google
    Our daughter loves McDonald's burgers, my wife and I prefer Steers burgers

  • 1/5 Adri-Mari N. 1 year ago on Google
    I always thought when you go via the drive through it goes like this.. 'Welcome to Mc Donald's, can I take your order please'... tonight I got hthis at both McDondals in George...'Hi'.............. and then nothing.. we left both with no food!

  • 5/5 Jessie W. 1 year ago on Google
    Fast food is fast food - unhealthy ! I personally know that I cook proper food. More nutritious and tastie and so I take them teenagers to their favourite junk food 1 stop. 🤡 Quick service 98% if the time from great happy and interactive staff members smiling their McD loving it smile 😊 The kids always have the same boring meals .. 10 piece 🐓nuggets, Sweet chilli 🌶 dip, chillie cheese chips 🍟 mand iced caramel coffee 🥤 But great service and neat clean and safe environment 🙌🏻 #gardenroutemall #george #georgetourism #mcdonalds #teenagers #junkfood #blm #pixiebutts

  • 2/5 REAFON G. 1 year ago on Google
    I absolutely love McDonald's, it's a classic but they never have iced coffees!

  • 1/5 Heinard P. 1 year ago on Google
    Ordered meals for myself my girlfriend and my son. Got home, getting ready to eat and found our order got mixed up with someone else's. Did not have fuel in my vehicle to return

  • 4/5 Karen F. 1 year ago on Google
    Good food, fast and friendly service, clean toilets and lovely and cool inside. I don't know if it's supposed to be like it, but the inside was almost too quiet with not even radio playing in the background.

  • 5/5 Miss B. 1 year ago on Google
    The staff was very friendly and fast. I made use of McDonald's on more than one occasion and every time the service was excellent every time.

  • 5/5 Kgomotso M. 1 year ago on Google
    Got here ordered a Cajum called Uber since it was late I couldn't locate any driver this team offered me to use their transport I was catching a 1am bus ,they were so friendly and kind .Very good team ...made me feel safe .keep it up Garden Route Mcdonald, impressive

  • 3/5 Rehelda W. 10 months ago on Google
    Standard McDonald's experience. It is a bit better than the ones in Centurion. At least there is no waiting time for the fast food

  • 4/5 Sean L. 1 year ago on Google
    We struggled with the touch screen order. Apparently we were touching it too hard? Anyway, the lady was very helpful and we received our order in quick time.

  • 1/5 DFM C. 1 year ago on Google
    After long day of work and drive frome Cape Town got to them 30mon before closing and only able to sell me a burger. I bought 2 burgers and got to guesthouse each with 1 bun and Patty. I will never eat there again out of principle.

  • 5/5 tinaye c. 10 months ago on Google
    The food was good even the service was quick.

  • 1/5 Cobus Janse van R. 10 months ago on Google
    Absolutely useless do not recommend to anybody over charge you and mess up your order and then tells you to go park and wait for your food will never go the Garden route mall Macdonald's again

  • 3/5 Karin Du P. 11 months ago on Google
    My favorite grinnadella macflurry off the menu :( and next best no stock. Enjoyed the good old oreo macflurry.

  • 5/5 storm f. 4 years ago on Google
    Fastest McDonald's I've ever been to, good team work, very friendly

  • 1/5 Franklin D. 3 years ago on Google
    The person who help me her mask was hanging on her one ear next time I will take picture

  • 1/5 Janine N. 3 years ago on Google
    Super weird McDonald's... We went for ice cream- no ice cream We went for cheese burgers- no cheese burgers. What???!!! Not cool man.

  • 3/5 Wade S. 3 years ago on Google
    They forgot to give the juice and toy for the happy meal I ordered.

  • 5/5 ronewa b. 3 years ago on Google
    Nice

  • 3/5 Dudley F. 3 years ago on Google
    Apparently it's difficult to process a simple drive thru order. Old burgers, tasteless. Pity Burger King wasn't open yet.

  • 5/5 Justin M. 3 years ago on Google
    Food really good and the service is also very good and prompt even if you go into the fast food restaurant to order inside they are good despite it being silly season they still help with friendly service in the busiest days of the year

  • 5/5 maggie l. 3 years ago on Google
    Awesome

  • 5/5 Jacquelize S. 3 years ago on Google
    Amazing service!!! Staff super friendly and helpful.

  • 4/5 Fiona Andiswa N. 3 years ago on Google
    Always clean and great customer service

  • 4/5 Christopher C. 3 years ago on Google
    Food was good and convenient when travelling long distances but service was a it slow

  • 4/5 Jan N. 4 years ago on Google
    Nice small Macdonald's. Good place for a quick snack for the road.

  • 5/5 Phelisa S. 4 years ago on Google
    Great service! We Came about 10min before loadshedding & we were able to get our food on time before lights went off.

  • 2/5 Dylan Hans M. 3 years ago on Google
    Good service but meals were subpar quality.

  • 1/5 Lucy L. 3 years ago on Google
    This McDonald's opens at 7AM not 6, and they close at 9PM not 10. I scheduled my day around the times found on Google Maps, delaying my entire day by a full hour.

  • 2/5 Pieter P. 3 years ago on Google
    Not a drive thru. Waited forever in drive thru. Some cars even left.

  • 5/5 Yumu k. 3 years ago on Google
    The best cheeseburgers I've ever had

  • 3/5 Madieg M. 3 years ago on Google
    Service ok not as good as that of Sindiswa in George central

  • 1/5 Jennifer Y. 3 years ago on Google
    Every time I go there they don't have ice cream 🤷🏼‍♀️

  • 5/5 Harlan F. 4 years ago on Google
    Great service

  • 5/5 Charlotte T. 4 years ago on Google
    Good

  • 5/5 Huzefa H. 4 years ago on Google
    The staff here was super helpful! Made our meal even more enjoyable!!

  • 5/5 Thembelani S. 4 years ago on Google
    Super

  • 5/5 Stefan H. 4 years ago on Google
    Awesome awesome service would recommend them any time.

  • 5/5 Chanel V. 4 years ago on Google
    The food is always nice

  • 4/5 Rohan J. 4 years ago on Google
    Bleh. It could have been better

  • 1/5 Pieter C. 4 years ago on Google
    Must be using the imported frozen American chicken. No taste whatsoever.

  • 4/5 Susan Judith van den B. 4 years ago on Google
    Regular fast food. Easy to find Efficient staff.

  • 3/5 Heinrich van T. 3 years ago on Google
    Slow

  • 3/5 Greeff B. 4 years ago on Google
    It is your regular McDonalds. Service was fast

  • 3/5 Jurie G. 4 years ago on Google
    It is what it is

  • 4/5 Tis H. 4 years ago on Google
    Fast

  • 4/5 Rashied a. 4 years ago on Google
    Efficient service, food is what you except from Mikey D.

  • 5/5 Carl S. 4 years ago on Google
    Best Fries and new order system

  • 5/5 Given M. 4 years ago on Google
    Fresh all the time

  • 3/5 Morgan A. 3 years ago on Google
    Well it's another MC D

  • 5/5 Deon M. 3 years ago on Google
    Always a smile 😃

  • 1/5 Jaco van D. 3 months ago on Google • 2 reviews New
    They made us wait and the person in the drive through was very disrespectful


Call +27 44 887 0272 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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