2/5 Chané M. 1 year ago on Google
The
place
is
nice.
The
room
we
were
assigned
was
nice.
However
due
to
the
bad
rain
the
bathroom
started
leaking,
we
reported
it
twice
but
nothing
really
happened.
So
we
asked
for
extra
towels
just
to
put
on
the
floor
and
to
deal
with
it.
Getting
anything
that's
not
in
the
room
is
very
difficult,
such
as
towels,
iron,
anything
really.
We
had
to
call
several
times
to
which
housekeeping
said
they
weren't
even
notified.
The
breakfast
is
very
limited
especially
if
you
have
dietary
restrictions.
Room
service
is
prompt
but
most
of
the
time
they
do
not
have
several
menu
items.
The
Cucina
restaurant
is
mostly
closed,
we
were
told
they
are
open
on
"the
busy
days"
when
we
inquired
which
were
the
busy
days
we
were
told
"we're
not
sure"
😂.
The
clubhouse
has
a
good
view
but
again
most
of
the
menu
items
as
well
as
the
drinks
are
out
of
stock
most
of
the
time.
No
one
is
really
willing
to
provide
information
on
activities
on
and
around
the
resort,
instead
there's
brochures
pointing
to
activities
in
Knysna.
No
one
wanted
to
assist
us
with
bigger
bottles
of
water
as
there's
no
drinking
water
facilities
on
site,
so
we
had
to
pay
a
driver
to
purchase
several
bottles
of
water
for
us
as
there
are
no
places
to
purchase
from
nearby.
I
guess
many
people
just
drink
the
water
coming
out
of
the
bathroom
tap?
Room
service
charges
an
exorbitant
amount
for
water
which
is
not
justifiable,
but
as
there's
no
drinking
water
facilities
it's
the
last
resort
really.
Paying
high
prices
is
justifiable
if
you're
getting
good
quality.
Everything
at
the
facility
is
priced
high
yet
the
quality
is
very
low
which
is
sad
as
the
place
has
amazing
potential.
The
shuttle
to
and
from
the
clubhouse
is
great,
the
drivers
are
really
great
and
really
friendly
and
they
seem
to
be
the
only
ones
really
willing
to
assist
with
advice.
Abie
at
the
front
desk
is
also
very
polite.
We
requested
to
pay
for
a
late
check
out
as
this
is
advertised
on
the
website
and
also
emphasized
after
receiving
booking
confirmation.
We
were
told
we
can
only
ask
for
this
the
day
before
check
out.
We
needed
to
add
in
at
least
3
hours
which
we
were
happy
to
pay
for.
However
we
were
told
this
is
not
at
all
available
which
is
quite
sad
as
upon
check
in
we
were
told
that
priority
will
be
given
to
us
for
a
late
checkout
as
we
are
already
occupying
the
room.
All
in
all
not
a
very
good
stay
and
probably
something
we
won't
do
again.
We've
had
bad
experiences
at
other
places
but
usually
the
friendly
staff
and
their
willingness
to
assist
make
up
for
this,
sad
to
say
it
was
not
the
same
here
and
that
it
ruined
our
stay.
Finally
although
our
late
checkout
request
was
denied,
many
other
people
were
granted
a
later
checkout.