Slow service from waiters and management. Manager not looking after customers and following up on the waiters and staff - just standing at the desk. Extremely thin burger patties, not like I'm use to at spur and very stingy with their sauce on burgers and snitzels. Also the chips was a bit raw, not cooked all the way through. A pity because I was really looking forward to the new Spur and a good thick Spur Sauce Burger with golden chips and onion rings. Sorry to say I was disappointed.

We went for a breakfast, ate the unreal breakfast and it was good as always. Will visit again.

I give Minnesota Spur a overall rating of 4.The food was perfect and the classic spur taste that you would get from them.The service was good and the waiters was very friendly!The Atmosphere is so beautiful with a beautiful view of the ocean.

We walked in after a few hours exploring the nearby sites and Spur was packed! Everything seemed like a normal Spur; friendly staff, many stopping by the table to see if everything was OK. We told them all was well and we're just waiting on food. We waited over 30 minutes for our meal. We had to even ask for things we ordered to come to the table. I ordered the half dish Mexicana Nachos with chicken with spice. No spice. No chicken. I also ordered the stacked quesidea with spice which came with congealed cheese- you know when melted cheese has the chance to cool down? Yeah. Gross. Ans no spice. My husband ordered a medium to well done steak which he claimed was tasty but had no red bits in the inside. We also ordered jalapeno cheese sauce which didn't even have jalapeños in it! Items that did not arrive at the table but were ordered: roquefort cheese sauce and a bubblegum milkshake. They were thankfully not on the bill. We've been to four different Spurs in the past week as my husband is taking me all over South Africa, and I can appreciate the fact this restaurant was busy and things might take a wee bit longer than usual. We were disappointed in the quality of the service at this Spur.

Was great and very friendly staff and great food with the best view

Greatest tasting, not your run of the mill milkshake flavours. The menu and flyers show delicious looking options and amazing combos. Cannot wait for a dinner opportunity here

We ordered take away, when I got there and the food was not ready I opted to wait at the door for the food. The staff were friendly but did not engage or interact with the customer any further than minimum. The food took and extra 20 min from my arrival there, we called in roughly 20 before I got there. The steak and crumbed mushroom were good but the onion rings and chips were very oily. The view is excellent but I feel that doesn't mean you should skip on the excellence of the food or service that Spur has set as a standard.

Pretty small portions at normal prices. The food was not exceptional, but it was good. Nachos with quacamole are more European style though, not Mexican. Service (runners and servers) was not very friendly, but at the register they were. Not great, not bad. Very nice view and parking nearby. Nice surroundings.

As per usual we had breakfast at Spur on Christmas morning. We visited Minnesota Spur at the Point in Mossel Bay, as we did last year. We arrived near 9:30. Despite the restaurant still being fairly empty, our drink order took very long. We ordered our food as soon as the drinks were delivered. We then waited for over an hour for the food to arrive. When it arrived, the food terrible. Everything, including the plate was cold, the chips were dry as if it had been made hours earlier, even the toast was cold. My friend's sundae on the other hand, was melting. Furthermore the portions were small and inconsistent. Since we didn't want to wait another hour for the food to be delivered (hopefully warm and in better condition), we had to eat there. Despite this poor and frankly disappointing experience, the manager was only willing to give a 25% discount, for food which was ice cold, with over an hour's wait time. If I could go back knowing what the experience would be, I'd rather have cooked at home. You don't even need a matric to cook and serve food, yet, it seems even this simple task is too much to expect from this restaurant, which should be used to doing it every single day. The waiter was very friendly, but a waiter should follow up on food and be the last step of quality control before it's taken to the customer. Having been a waiter in my teenage years, I would not have served this food. Had service like this been given in Pretoria, the restaurant would close down. And high volume is not an excuse, as the restaurant was maybe 35-40% full. I do not believe this is the service that Spur SA wants to give. Having grown up in Mossel Bay, and with the Point being a landmark of the town, it's sad seeing another franchise destroy the experience at the Point, which we hold dear.

We walked in, and no one was there to receive us or to take us to our table. (They weren't busy. We went just after lunch) After getting my own menus and going to the front desk to order, we finally got a waiter. The waiters uniform was unneat, and she practically burped because she drank too much water and had to rush to us. Probably cause they could see that we were about to leave. When we finally got our food, they forgot utensils. We were so disappointed in the service we didn't want to eat a main meal. The food can be great, but if the service is terrible, the whole experience is terrible.

What a horrid experience! We were seated and then it took about 20 mins for a waiter to ‘find us’ and take out order. About 30 min later, our food arrived- all the chips were burned and oily like it was refried- I can even tell you what the onion rings looked like- they may have been refried about 5 times and no longer even resemble onions. We call the manager and he even said he had no excuse for what the food looked liked- what a freaking nightmare.

Good service, cold beer, and the food was really good. It was great to see that the restaurant was so busy. Glad that things are returning to normal.

Absolutely pathetic might as well close your doors. Not a single star worth. Staff doesn't have etiquette. 7/8/2023 - My wife made a reservation for 20 people for my birthday 8/8/2023, the staff made the booking. The evening 17:30 we all arrived, they were closed. The manager just said sorry we're closed and there is nothing booked for the evening. They didn't even have the decency to phone us. (Some of our friends drove from George)

Service was a bit slow although it was not that busy. Food was standard.

Food was cold, not tasty and the batter on the calamari was not well prepared. The mushrooms was also not done properly. The steak was under done and a medium steak was ordered. We ordered food at 7.30 and It seems as if they were starting to get ready to close and therefor the food was prepared too fast to get customers out as quick as possible.

It was as if this Spur has been trained by other people. We had breakfast and the food had so many problems. Here is a list; - Chicken livers was cold - The livers tasted different to any I have had and it burned a lot more than usual? - The portion was smaller. - The bacon was hard en dry and stringy - The chips portion was very small - The Mac and cheese for the kids was atleast half the portion than usual! - the manager when we complained acted as if we were wrong and said everything was portioned and weighed. Which seems like an easy escape when something goes wrong. The waiters did a good job though. There was no apology or trying from the managers to fix the problem.

It was a very pleasant experience. Best Ribs, Wings and even the Onion rings I had at any Spur. Our waiter was a very nice, friendly guy. Hopefully the Dassies won't nibble on your finger again. Compliments to the chef!! Excellent service. Not 5 stars, you deserve a 10 star rating. The kids also enjoyed the play area.

On the 29th of April, we arrived at your restaurant and were seated promptly. However, we were shocked to find that we did not receive any cutlery or placemats. Furthermore, the food that we ordered took an incredibly long time to arrive, and when it did finally arrive, it was cold. This was extremely disappointing, and we had to ask for our food to be reheated. Unfortunately, the problems did not end there. On the 30th of April, we returned to your restaurant in the hopes of a better experience, but unfortunately, we were let down once again. The food took a long time to arrive, and when it did arrive, only 2 of the 6 dishes that we ordered arrived. The food was cold and had to be sent back to the kitchen. However, when the food returned to our table, it was still cold. I feel that the waiters were not trained properly and that the kitchen did not communicate with them effectively. It was clear that the staff was not aware of the issues that we were facing, and we had to wait for an extended period of time to be told that the pork schnitzel was out of stock. This was an unacceptable situation, and it made our dining experience at your restaurant even more disappointing.

With more then 10 Tables open in the Restaurant, we were told that we could sit, bit that we had to wait between 50 minutes and an hour to order. This is after we were made to wait outside for more than 20 minutes. The reason according to the staff are that even though there is seating, the kitchen is to small to cater to a full restaurant. We then took a 10 minute ride to the Spur in Hartenbos and had our food served in 10 minutes. Lovely view, nice location and I am sure the food is the same as in every other Spur. But if you have seating for an X amount of customers, you should be able to serve them.

The slowest service ever! Managers don’t know how to sort out problems! Their attitudes are like we are the problem! Still waiting for a refund since saturday (3/12/2022) no call back whatsoever! Bathrooms are dirty! Food was cold after waiting 30min as they lost the orders in the kitchen!!!

The staff was friendly, very professional and the wait for our order wasn't out of the ordinary . I love the view 😍 definitely gonna be a regular there.

We had a great time at the new Minnesota spur steak ranch. Waiters were friendly and the food was great. We watched the Springboks beat Argentina while enjoying their fine food. Views are magnificent. You can see the surfers in the distance.

I am giving this company 2 stars for the following reasons. 1) At the entrance of this company they have 2 bench seats on the stoep but it seems like something was spilt and was not cleaned up you can that this mess has been there for sometime as it is covered with sand. (See photo's attached) (Even if it was spilt last night surely before they closed or opened this morning this mess should have been cleaned up) 2) The mangeress (young lady) no name plate on that was on duty at the reception desk when we walking in seemed to be to tired to spray sanitizer onto our hands I did not fell any sanitizer on my hands. We were taken to the table by this mangeress and I asked if she could arrange for the table and menus to be sanitized and again the impression I got from her body language that this request was a lot of trouble. She went back to reception and got the bottle of sanitizer and just sprayed the table and menus and dumped the bottle on the table across from us not wiping the excess sanitizer off the table or menus with a cloth and walked back to reception and stood there. We had to ask a waiter Megan to please wipe the excess sanitizer of the table and menus. Megan served us and her excellent service really lifted my spirit a little that Minnesota Spur in Mossel Bay might be around for while longer. Yes I realize the mangeress might have been tired or maybe having personal problems but really to come to work with a attitude like she had is not fair towards her staff and her paying customers. What I also noticed is that not one of the managers were wearing a name plate but the waiters were wearing theirs

Food is average and service not very enthusiastic

The mushrooms were burnt, we ordered brown bread they brought white and the coffee was cold. Went there on Saturday 23 July to celebrate our friend' s birthday. The whole breakfast was a disaster.

Spur is a place you can count on. Great flavour and value. We just had an extremely timid server but she'll grow in confidence and learn the tricks of having kids in a restaurant.

Awesome place to go grab a lunch with friends or family, delicious breakfasts to start your day, and an over all great place to have something to eat..the staff are welcoming and the food is amazing

Love where it is located and the view. The food is delicious but the service is slow. I had to phone Minisota Spur twice while sitting inside for a waiter to take drinks and have sevice. Love visiting there because of the play area for my son and the atmosphere of being in Spur.

This is a R130 salad chicken, Avo and bacon that looks like this, all you get for your money is burnt croutons, 4 small pieces of chicken, no bacon and 1 piece of Avo to top is all with a hole salad head and a full green peper is i wanted a greensalad i woyld have asked for one, the veggies was disgusting, the ribs terrible and the garlic and cheese roll burnt. I will nevet eat OR take, take aways from Spur Minisota!!!!! R500 food that has to go to the dustbin, it is so sad!!!!

They use trainees (which I am ok with) during the season, but this make ordering difficult. Just be patient with them when you visit during the holidays. The food and atmosphere is beautiful.

Restaurant was packed, but still got great fast service and food was prepared perfectly and in good time!

We are addicted to the Buffalo wings at Spur. This time around the size of the winglet portions were a big disappointment... The crispy onions made up to an extend, but that's not what we came for. Quality control on the size of the wings were definitely non existing.

Wow what a great rump steak that was, and even better service by Theola. Im sure she is probably one of the managers there because she really knows how to make the clients feel welcome. Keep up the good work. :-)

I went with a group of friends to have dinner and I was very impressed by the service. Our waitress: Lisa, was absolutely amazing, she really put in a lot of effort to ensuring we were happy and satisfied. The managers were friendly, Jessy was in the front when we paid and he was very polite and friendly There happened to be 4 Birthdays that night and man did the staff sing with passion, we couldn't help but sing along with them. Overall very happy with our experience.

Had the pensioners special. Great value for money---- HOWEVER if the restaurant is out of a drink---( coke light) they should give a can at their cost. Heard 2 other people who also " weren't happy" about it

We had a very bad experience this morning. We arrived there at 10.05 ordered drinks and breakfast. We then never saw a waiter again. Pass 11 o clock we enquire with one of the waiters about our breakfast. He also disappeard. At 11.23 we decided to pay for the drinks and then left. It was busy but it is not an excuse. When we paid the drinks the lady at the counter did not even try to apoligise. We felt like the victims. You will never see us again and it will not hurt your pocket but if someone ask me i will have no other option but to tell the truth. Regards