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Jared

Jewelry store Jeweler Jewelry designer Jewelry repair service Gold dealer Diamond dealer Jewelry engraver Watch repair service

Chain retailer offering a huge selection of fine jewelry, including diamond wedding rings & watches. People often mention service, ring, Jared, experience, Jami, customer, great, Haylei, purchase, helpful,


Address

4615 Merchants Park Cir, Collierville, TN 38017

Website

stores.jared.com

Contact

(901) 854-0965

Price rating

$$$ $

Rating on Google Maps

4.70 (272 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 7 PM
  • Friday: 11 AM to 7 PM
  • Saturday: 11 AM to 7 PM
  • Sunday: 12 to 6 PM
  • Monday: 11 AM to 7 PM
  • Tuesday: 11 AM to 7 PM
  • Wednesday: 11 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: service (16) ring (12) Jared (12) experience (11) Jami (11) customer (11) great (10) Haylei (10) purchase (9) helpful (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 damien g. 2 years ago on Google
    Davida, Cynthia and Jamie were SOOOO helpful and I appreciate them advising me of the current sales as well as going into great detail about the benefits of purchasing the warranty. The provided me with several options but the last wedding band was IMMACULATE! I would recommend you ask for either of them if you want GREAT SERVICE!
    1 person found this review helpful 👍

  • 5/5 Porshia M. 2 years ago on Google
    We have had a phenomenal experience with Jami at the Collierville location. My husband and I went in to upgrade my wedding set, and we are so glad that we found Jami! She is so sweet and has been very attentive and helpful with every detail of this purchase. I am absolutely in love with my new set! Thank you Jami!
    1 person found this review helpful 👍

  • 5/5 Adriana M. 2 years ago on Google
    I was able to find the right LaVien piece after 25 years of waiting for the right moment! Excellent customer service. I even lost track of time while I was shopping. Love the design of the heart with rubies and diamonds!
    1 person found this review helpful 👍

  • 5/5 Amanda P. 2 years ago on Google
    Love the service that Jami provided for me! She even was able to discover that my ring had not been notases of its last inspection. Come to find out my diamond was loose and with out that notated inspection the warranty would have been voided . Awesome sales person that Jared’s has representing them in The Collierville location!
    1 person found this review helpful 👍

  • 5/5 Jenna R. 2 years ago on Google
    Jami and Brooke are amazing! I came in looking for a very specific ring that had the birthstones of both of my girls. I also wanted it to be stackable and match my wedding/engagement rings. They took their time and found me the perfect ring! Their attention to details are impeccable. We will definitely use them for all future jewelry purchases!
    1 person found this review helpful 👍

  • 5/5 Keith W. 1 year ago on Google
    I have been shopping at Jared for years now and I always have a pleasant experience. The staff is so helpful I would like to personally thank Jessica, Jami, and Kelsie for always assisting me with all my needs from my wedding ring to my diamond earrings. Thank you all so much. I will definitely continue to do business with you all.
    1 person found this review helpful 👍

  • 5/5 Mekhi W. 9 months ago on Google
    Charisse has amazing customer service skills and was very attentive and knowledgeable! i definitely will be back!

  • 5/5 Joseph H. 1 year ago on Google
    Kelsie greeted me at the front door and was super helpful beginning to explain the process of buying a ring. Charisse sat down with me and took me step by step through the 4Cs all the way to the sale. Both ladies provided a great non pressured environment and helped provide knowledge with every question I had. Highly recommend this location and these ladies!

  • 5/5 Christina S. 1 year ago on Google
    Charisse was awesome! Very professional but yet very personable as well. Great sense of humor also. Couldn’t have asked for a better person to serve us.

  • 5/5 Mariano M. 1 year ago on Google
    Came in was greeted with a smile! The staff is educated and attentive, go above and beyond and to find solutions for every problem I’ve had ever had. The store is clean and smells good every time I go! They also call or email me every time a new promotion is coming just great customer service! 5 stars on my noodle board 😉

  • 5/5 Michael D. 11 months ago on Google
    Charisse was a great help with picking out wedding bands. She was very friendly and knowledgeable and was able to help make suggestions on what matched the engagement ring.

  • 5/5 Alvin S. 1 year ago on Google
    It was an amazing experience working with Charisse! During my big purchase, I was very well taken care of and she made feel great and the process was easy!

  • 5/5 Samantha K. 1 year ago on Google
    Charisse was so helpful and wonderful. I will come back to see her! Such a delight!

  • 5/5 Oscar P. 10 months ago on Google
    If you are like me with no experience on what to look for but you want a special gift for your partner. Then Jared is the place to go. They have a staff like Charisse and Andrea who guided me to get for the perfect gift my special person. They were easy to talk to and they understood my mission. 10 out of 10 service.

  • 5/5 Scott E. 1 year ago on Google
    My fiancée and I went to buy our wedding bands last Sunday and Jamie helped us. She was great. Patient and helpful, informative. We left there very pleased with the service we received. The world could be a better place if there were more people like Jamie working with customers.

  • 5/5 Kay G. 6 months ago on Google
    Hailie, sales associate at Carriage Crossing store was outstanding. She helped with our purchases and explained the warranty insurance and store policy.

  • 5/5 Chaun B. 7 months ago on Google
    Long story short, I might Haylei in May 2023 with my fiancee to discuss possible engagement rings. 6 months later, I come back(ready) looking for Haylei and(wallah!) there she is!... Amazing experience then, and even more now!!

  • 5/5 Herbert H. 10 months ago on Google
    The Ladies at Jared are very Professional With a pleasant smile. They get you end and out. Adriana assisted me on Sunday, Collierville nice, keep up the great work ladies.

  • 5/5 Dianna V. 9 months ago on Google
    Had a great experience with Devida, so sweet and nice. Highly recommend! My new ring is gorgeous, I got colored natural diamond.

  • 5/5 G D. 11 months ago on Google
    I worked with Charisse at the Jared location in Collierville at Carriage Crossing. Not only was she a pleasure to speak with, but she was an amazing salesperson. She took her time, listened to my requests and concerns, and found the exact diamond wedding band I wanted. Her service did not stop there. She had to order the ring and called me the moment it came in. She then made sure that it was perfect in every way for me and did her best to speed along the sizing request. She took her time with me and, most importantly, made me feel like a valued customer. I will definitely return to her when I make my next purchase.

  • 2/5 Mitch F. 1 year ago on Google
    We are here right now and have never received such poor service. I’ve been doing business with Jared for years, in many locations, across the country and quite a few visits into this location and , “just wow”. I understand it’s the holiday season and everything is crazy but at least look like you’re enjoying a small part of your job. C’mon guys, you’re better than this!

  • 5/5 Tracy S. 1 year ago on Google
    We purchased both of our wedding bands with a ton of great help from Jamie on Sunday, 11/6. She was very pleasant and patient with us. We were both very pleased with her service!

  • 5/5 ivan s. 1 year ago on Google
    Haylei was suuuuuper helpful and patient and made me feel comfortable making my big decision. Awesome service! Thanks, Haylei!

  • 5/5 Shelby P. 1 year ago on Google
    Haylei was absolutely wonderful! She was patient, kind and answered all my questions! She made my Jared experience wonderful!

  • 4/5 Jerrica R. 1 year ago on Google
    I love how Jared’s values you, not just your money. Haylei and her mom Mary not only personalized my experience, but gave off a “home-ish” vibe. Kudos to them! I recommend asking for this family pair everytime!

  • 1/5 Carmen Hill B. 1 year ago on Google
    I am just leaving this location after attempting to pick out an anniversary gift for my husband the sales lady was the most rude, disrespectful excuse for customer service I have ever encountered. I wish I could give you her name but due to her unprofessional demeanor and lack of tact she never gave it to me. She was Caucasian , plus size, with glasses and faded red / orange hair. It’s a shame an opportunity to purchase something so special was ruined by someone so irresponsible. There’s a flower tattoo on her left ankle - do not give her your money

  • 5/5 Cheryl F. 1 year ago on Google
    Exceptional customer service!! Davida Brooks and Jessica Taylor went above and beyond to ensure I was totally satisfied with my purchase. I went into the Collierville store frantic because there was an issue with my original purchase and it was past the timeframe for return. The two of them were determined to ease my frustration and to make my buying experience pleasurable. After a couple of days, I was called back and told to come pick up my new merchandise!! Thank you ladies for understanding the importance of a satisfied customer, kudos to you!!!

  • 5/5 shelanda s. 2 years ago on Google
    Mary and Haylei are the best!!!! They gave the best customer service I have ever in a jewelry store. They took their time and made sure I was comfortable with the purchase and Mary went so far as to wrap the purchase when she found out it was gift. Mary and Haylei “Thank you so much” for this amazing experience.

  • 5/5 Jordan E. 1 year ago on Google
    I had the best experience with Jessica Woodson from start to finish! She made what could be a stressful process in buying an engagement ring a very enjoyable one. I felt comfortable the whole time and knew that Jared's was the place where I wanted to do business. At the end of the end day both myself and my fiancee were very happy with the purchase!

  • 5/5 Dawn H (Pretty B. 1 year ago on Google
    Haylei was awesome! Very knowledgeable and invested in making sure that I got what I was looking for. She went above and beyond and absolutely exceeded my expectations. Excellent customer service!!!! 10/10 - highly recommend. Ask for her when you visit Jared's.

  • 5/5 Tony M. 2 years ago on Google
    Today I visited Jared’s and my associate Haylei was very nice and professional. She also helped me find a ring that was affordable for me and helped me set up a protection plan. She has wonderful customer service!

  • 5/5 Deelicious C. 2 years ago on Google
    Jami Avila has such a great customer service presence. I enjoy getting all the new trends and ideas when shopping for jewelry. Great 👍🏾 personality and always so helpful… Thanks 🙏 Jami

  • 5/5 Wyatt E. 2 years ago on Google
    Jami is the plug. She really helped me out in my Mother’s Day shopping and I will definitely be coming to her when I need anything ring and/or Jared related. If I ever decide to get married Jami is the one I would trust to help me with my ring decision. She is also very good at painting nails so hit her up in 5 months from this review to get your nails done. Everyone at this Jared location is good but Jami goes above and beyond the call to action for your Jared needs.


Call (901) 854-0965 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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