I had an amazing experience with this company. The customer service I received was above and beyond anything I’ve ever experienced and I’ve brought a lot of things during my life. The e-bike was exactly as described and what I was looking for. Very happy with the price compared to e-bikes I’ve brought in the past. I totally understand how this business has been around for 40+years with customers service like this. Well done Kent, I’ll definitely be spreading the word.

This surf shop, selling great surfing inspired clothing, wet suits etc has always been a great place to visit whether to have a meal in the cafe attached or to buy swimsuits. Last w/e my visitor wanted to go there to buy a surf board. He was a little “ in his dreams” but we went there and had a lovely exploration of all things surfing. He ended up buying a surf mattress and I got a great rubber diver’s cap for winter swimming. Plus I picked up the sweetest swimsuit for my grand daughter. Natural Necessity is a legend!

On a mission to buy a surfboard, and knowing absolutely nothing about surfboards, I was really lucky to meet Ryder! He was absolutely brilliant explaining all the options to me. He has excellent people skills and clearly loves his job. Thanks heaps Ryder. I am so stoked with my surfboard, and incredibly it fits in my car! :-) Natural Necessity is an amazing shop with heaps of lovely things, and a yummy cafe too!

Great service - ordered a longboard over the phone with Ryder. Board delivered to my door a few days later. Brilliant!! Thank you for the great service.

Got a longboard online, and the service and delivery were amazing. It arrived super quick and in perfect condition. The high of opening this package was real, I was so stoked with everything, love the board and cannot wait to try it in the next couple days! Super happy.

Thank you Natural Necessity! My order arrived today, so quick , packaged so well! I also want to thank you for your excellent customer service. I’ll be sure to buy from you again and highly recommend you to all my family and friends.

I've purchased 2 boards over recent years from Natural Necessity and both times I've had superb customer service from the shop and online staff. I had some cosmetic damage on one of the boards which the team went above and beyond to swiftly rectify for me. So I would definitely recommend NN to anyone in the market for a board at competitive prices!

Great experience with the team at NN! I had an issue making an online purchase but Emma was amazing to deal with over the phone. She was helpful & friendly & quickly resolved the issue. I received my new spring suit a couple days later & I’m super happy! Thanks guys!