Money minded staff. DO NOT BOOK. Worst hotel staff ever encountered. The reception lady is the rudest person and knows absolutely nothing about how to treat customers in hospitality industry. I booked a complete room with lunch and dinner from makemytrip at the official prices quoted on the website. But on reaching hotel they refused to provide lunch and dinner sating that they have not received payment for the same. They did not even listen to oyo customer care. I am currently staying here and i will have to buy lunch and dinner from them again even though I have already paid for it.

They have a good infrastructure. Cleanliness is average. Hospitality is average. The guy who came to show us the room didn't offer to help us with the luggage and despite that lingered around for a tip. The hotel can be made better if some effort towards cleanliness and maintenance is carried out. The bedsheets and sofas were stained.

One of the finest hotel in budget category. Been here for two nights, in nov2019. Rooms were neat and clean. Staff and service was up to mark. Interior of room was simple but elegant. Hotel doesn't give and congestive feeling like most budget hotels give. Very airy feeling. And parking facility was there. Breakfast provided was fine and hygienic.

The experience of stay at this OYO property was really pathetic. I never expected this from OYO. The room booked by App was cancelled automatically. This was in spite of giving confirmation on your automated telephonic call. After giving confirmation on telephonic call I received call from your automated telephonic service several times which was quite disturbing. There after again I gave telephonic booking and requested to book room with MAP plan (Additional One meal ). Surprisingly your executive booked room considering lunch and dinner both. This I cam to know at the time of arrival at your property. So I advised your executive to cancel Lunch from the booking for which your executive had reservation. Initially he advised me that he will have to cancel existing booking and do new booking. In the process instead of getting rate reduction, he got new booking rate very high. So I advised him to check my call record and find out my booking details. After lot of deliberation finally he removed lunch from the scope and reduced two days package cost marginally. The room was not at all clean. Flooring was with lot of dust, bath towels and beds were extremely dirty. No paper roll in Toilet. No hot water in bathroom. Also your desk person was not clear about MAP plan what food items to serve. He gave me confirmation that I can order any item from Menu and while checking out your desk executive said that only fixed thali is given in MAP plan and since I had ordered separate food items it will be charged. He wanted to charge me for the meals I ordered in the evening worth RS. 700.00. After very strong argument finally your person accepted mistake and withdrawn these extra charges. It was noticed that to keep the food tray there is no sufficient space in the room. So service boy kept the food tray on the adjoining bed. I could notice that due to such poor facility, your bed sheets have got spoiled. The breakfast was also very very ordinary. On both days they served common breakfast of poha (which were not of good quality), bread and butter and sandwich and paratha. I wanted to take corn-flex in bowl but the spare bowl was not kept. When I demanded spare bowl, your person emptied sugar bowl (There was sugar in power form kept in one bowl) and gave it to me for usage. It was a surprise to me that such a big property does not have any proper crockery with them. While checking out I wanted to get hard copy of bill. I paid Rs. 6770.00 by credit card as against that they were providing me hard copy of bill for Rs. 6000.00 only. When I demanded bill for full amount what I paid, desk executive refused to give and said that I will get the bill online only. After vigorous follow up on your customer care number for more than 45 minutes, finally I got the bill on email was surprisingly for Rs. 7005.00 and figures were not matching with what I paid as advance by credit card. The room booking was given on telephone and you have added subscription of Oyo Wizard membership by charging Rs. 99 for it. This way you can not force your guests to be member. Overall Experience: Very Pathetic

Checked in on 22nd Jan 2020. Entrance itself was disappointing and reception was looking like B Grade hotel.Room furniture was very cheap and cupboard smelly.Bed was not comfortable at all. All bathroom fittings were branded but was not maintained and cleaned properly, No face tissues,no tooth care kit,window glass were not clean,shoddy furniture and painting. Overall overrated hotel with fancy name.

Comfortable and spacious rooms. Great beds, super comfy. Heater and AC works well. Bathrooms have frosted glass walls so not much sound insulation, might be awkward if you are sharing the room. Food is decent but breakfast needs some attention. Generally the space could be maintained better. There are salt deposits all over the bathrooms. Loved the graphic language and it's consistency through all the communication. Enjoyed townhouse, but the room rents are on the steeper side. Nearly 5k per night.

It has nice ambiance. Great service as well. Very cooperative staff. Always remember Oyo rooms won't charge you for room services over food only service tax. Rooms are nice & bathroom facilities are good with showers & bathing soaps are good. Food is good & available almost every time you want.

Very well located clean and neat hotel and really cheap as well when booked from the oyo app. I was one of the earliest customers and when the hotel was knew it was fluently in verilog new thing in it but now after like 1 and a half years of it being in the operation they had and has lost that thing let's touch and is a bit lacking in that part but I Would Still suggest this hotel to anybody in the Rajpath Nagar area having less Pandey needs to be in a very nice room. The hotel has its own parking at the ground floor and can accommodate any way from 10 to 12 cars and the access is disturbing Main Road at the captain Gaur Marg.