3/5 Mark GoHost4U Web Design H. 6 months ago on Google
I
have
given
this
hotel
a
3
in
general
although
my
ratings
for
the
rest
of
the
hotel
are
higher.
The
reasons
for
this
are
as
follows:
1.
On
arrival
my
reserved
parking
was
not
available
with
the
reason
being
someone
else
was
in
there
and
had
not
vacated
the
spot.
Something
about
a
wedding
and
late
departure
etc.
This
might
seem
trivial
but
for
a
5*
hotel
they
should
be
more
organised.
2.
They
guarantee
your
room
is
available
at
14:00.
But
in
this
case
when
we
arrived
at
14:15
it
was
still
not
available
and
in
fact
we
had
to
leave
our
luggage
in
reception
as
we
had
a
prior
meeting.
While
the
staff
were
very
apologetic
the
room
was
not
ready
until
about
15:15.
This
is
not
something
you
would
expect
from
a
5*
hotel.
3.
The
hotel
is
looking
a
little
tired.
Mostly
this
refers
to
the
common
areas.
Very
warn
and
dirty
carpets,
old
fashioned
decor
and
a
feeling
she
needs
some
renovation.
4.
Despite
asking
we
never
had
an
evening
turndown.
Something
they
said
they
would
do
but
during
our
3
night
stay
didn't.
On
a
positive
note:
the
staff
were
helpful
and
the
breakfast
was
lovely.
The
location
is
probably
the
best
for
Gibraltar
if
you
want
to
be
where
all
the
action
and
nightlife
is.
Would
I
stay
there
again?
Probably
as
there's
not
really
any
other
option.
However,
that's
not
really
what
you
want
from
a
5*
hotel
recommendation.
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