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NextCare Urgent Care

Medical clinic Walk in clinic Urgent care center X ray lab Occupational health service Std testing service Physical examination center

😐 Bottom line upfront: They sent the antibiotics they prescribed me to the wrong pharmacy. I'm not sure why they had me write down the pharmacy I wanted to use twice (once in the online portal when I was setting up the appointment, and again when I was in the building and signed in to the appointment... People often mention pharmacy, prescription, care,


Address

20470 N Lake Pleasant Rd #102, Peoria, AZ 85382

Website

nextcare.com

Contact

(623) 825-4600

Rating on Google Maps

4.60 (855 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 AM to 4 PM
  • Sunday: (Easter), 8 AM to 4 PM, Hours might differ
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: pharmacy (11) prescription (7) care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 JuleeAnn A. 1 year ago on Google
    Bottom line upfront: They sent the antibiotics they prescribed me to the wrong pharmacy. I'm not sure why they had me write down the pharmacy I wanted to use twice (once in the online portal when I was setting up the appointment, and again when I was in the building and signed in to the appointment itself) if they were just going to send it to the closets pharmacy to me. Yes, they sent the prescription to a closer pharmacy which some might think is more convenient. But I work an overnight shift and the hours at the one they sent it to aren't optimal with my sleep schedule. They also didn't advise to me the specific pharmacy they sent the prescription to. They just said "We sent the prescription to your pharmacy." I was given yet another lesson on never assuming things as I drove to the pharmacy I requested, only to be told that they did not have a prescription for me and they had sent it to the pharmacy closest to my house. It's not the worst thing in the world, the pharmacy I requested wasn't ridiculously far out of my way or anything. I just think of the people out there who may have mental conditions or are very ill needing a prescription sent somewhere specific and it not ending up there. Now that I got the bad out of the way, here's the good. The office was clean, the service was quick, and they figured out what was wrong with me. Which, other than my prescription being sent to the right place are the only things I want from an urgent care. Clean, quick, accurate diagnosis, and following instructions. They hit 3 of the 4 things I look for in an urgent care so if you use them just double check before you leave that everything is in order and you know where you need to go from there. Another plus, the PA, Kevin Kon, was very friendly and that was appreciated considering how sick I felt.
    1 person found this review helpful 👍

  • 5/5 Kim A. 7 months ago on Google
    Facility is clean and well maintained. We saw Patricia Faulkner FNP. She’s very nice and very thorough. Since we are from Utah, we don’t have a doctor here. But if/when we do need one, we will certainly make her our Go To!

  • 1/5 Cara D. 8 months ago on Google
    I brought my sick kiddo in and they made me scan a QR code and spend 20 minutes filling out forms and manually taking pictures of IDs. My kid wouldn’t be seen until all online info was filled out. The screen opened up a contract which I closed and the whole screen sliced and I was advised I had to start all over again. I asked if this was necessary and can I just give them my insurance info so my child could be seen. Their response was, “Well you can fill out all the papers instead but we prefer to be paperless.”. It’s an urgent care that is urgent about online documentation but not care for a sick kiddo. Awful horrible experience.

  • 5/5 Kristy M. 8 months ago on Google
    From the front desk, RN to PA.. everyone was amazing. Kevin Kon PA was so sweet to my little one.. she told everyone when she got home how nice he was. Will for sure come back

  • 5/5 Jennifer H. 1 year ago on Google
    First time here. Lucked out there was no wait. Waited about 5-10 min. Saw PA Kevin. Very friendly, fast and efficient. Was out of there quickly prescriptions sent to pharmacy. Being a busy mom I don’t have a lot of time to wait and this was an excellent choice. The waiting room was getting full as I left but I think you can book online appointments. Thanks again Kevin!

  • 3/5 S T. 8 months ago on Google
    Only issue is that had to go to another office to get x-ray. Had the machine but no one to read. X-ray facility said they get a lot of people from next care. Need to have full service or let people know that cannot do x-rays. Very inconvenient!

  • 5/5 Claudia C. 8 months ago on Google
    Quick and efficient service, I was able to get an appointment from their app, got everything set up before my daughters visit. Thank you for getting us in.

  • 1/5 Rosie W. 11 months ago on Google
    I took my 2 year old in after he got a burn. Dr. Kon decided to make a comment to my 2 year old when I asked him if he needed help to get onto the exam table saying "let mommy help you, you already got hurt when she didn't help you earlier." As if kids don't just do things and end up hurt. Completely uncalled for and unprofessional.

  • 5/5 Jess L. 6 months ago on Google
    We had a terrific experience at NextCare Urgent care today. We decided to walk in since the next appointment was about 1.5 hours out. The front desk staff was friendly and helpful. She informed us that five people were ahead of us and the wait might be up to 45-60 minutes. We probably only waited about 35 minutes. We needed a strep test. The tech was friendly, had a strep test handy and swabbed us right away. By the time the doctor came in, he took a quick look in my daughter’s throat (infected), confirmed the strep test results that were already back (positive), and printed us a school excusal note instantly and let us know the prescription was already called in. By the time I got in the car, I had the pharmacy confirmation that it was ready, and I picked it up on the way home. Wow. I was so impressed by the efficiency! I would definitely recommend this location and might even go here as a first choice for sick visits rather than my child’s doctor (who we also love). Awesome service!


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