Good Years Family Medicine image

Good Years Family Medicine

Medical clinic Medical center Walk in clinic Obstetrics gynecology clinic Cancer treatment center Birth control center

😠 I have been a patient of this clinic for close to 3 years and can say I will never go back. During today’s appointment, I was set for 11:15am but the NP (Regina Jones) didn’t get to me until 12:30pm. I had to call the clinic to see what was going on as I took time off work to see what was going on.... People often mention appointment, time, office,


Address

14960 W Indian School Rd #340, Goodyear, AZ 85395

Website

www.goodyearsfamilymedicine.com

Rating on Google Maps

2.90 (75 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 8 AM to 5 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 5 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: appointment (13) time (11) office (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gerry V. 1 year ago on Google
    I have been a patient of this clinic for close to 3 years and can say I will never go back. During today’s appointment, I was set for 11:15am but the NP (Regina Jones) didn’t get to me until 12:30pm. I had to call the clinic to see what was going on as I took time off work to see what was going on. Regina was extremely uninterested in our appointment which only lasted 2 minutes and never asked any questions or showed concerns over what my medical issues. She was rude and seemed bothered by having to speak to me. Gave me a one month supply of a medication I been taking for 2 years and made me make another appointment for more refills. It feels like she could care less about her patients but that is a reoccurring theme with this clinic.
    7 people found this review helpful 👍

  • 2/5 Lisa H. 1 year ago on Google
    I am really disappointed. I have been coming to this Dr's office for years and now that they had changed so many drs and front office., you can't get a hold of anyone to schedule an appt and long waits to see the the NP. Recently I had a follow up with the NP just to get my results and never had to do a tele visit, normally they would have the assistant call me. That is all they really needed to do. Sat on the phone for almost an hour waiting for the NP to give me my results. And then to be charged another 40.00 Time to go somewhere else.
    5 people found this review helpful 👍

  • 1/5 J D. 1 year ago on Google
    Do not visit this facility. They are impossible to deal with and unorganized. Dr. Gregory Chrostowski had multiple typos on my appointment notes which then resulted in his office staff mistakenly coding in a terrible chronic condition on my health records. I have been denied for any reasonable health insurance plan ever since. I have to contact the board of physicians and take legal action because he refuses to amend the notes despite admitting the mistake. Stay away from this place.
    3 people found this review helpful 👍

  • 1/5 Surge O. 9 months ago on Google
    By far the worst service in the medical field. There is always a huge confusion when calling both offices, no one wants to ever help you.i spent 1hr on the phone and resolved nothing, because one office can't contact the other office even though they are both owned by the same doctor. This is pathetic how I they can't get there stuff together and make it and easier experience for the patient. I will not be going here any more Chrostowski get your shiiiit together and your staff together.
    2 people found this review helpful 👍

  • 1/5 Mary B. 1 year ago on Google
    My husband has been here 1 time. Called to make an appointment a year ago was on hold for 40 minutes. They gave us the wrong location for my husbands appointment, made him reschedule and wait another 2 months after waiting for the first appointment which was 5 months from the day I scheduled it. Finally gets to the see the doctor, his appointment time was 11:15am didn’t get called back till 11:45am, the doctor didn’t come in till 12:15pm. Then the doctor was in the room for maybe a couple minutes. My husband then wanted to get in to be seen quickly for potential flu and they couldn’t get him in for 3 weeks. Fast forward to today and when I called I was on hold for 45 minutes just to be told there are no available appointments till September for my husband who is a patient and for myself as a new patient. The receptionist also was extremely rude and nasty to me from the very beginning. Endless to say will never go back and did not schedule any further appointments.
    1 person found this review helpful 👍

  • 2/5 Edgar O. 1 year ago on Google
    I’m okay with the wait time personally since I’m sure they’re busy, but they need to find a better system to handle appointments. It would be nice if they sent out a confirmation as soon as an appointment is booked, and shortly before the appointment takes place. I called to confirm an appointment for May 25th that I booked on May 4th, and they had no record of the call taking place even though my call logs showed otherwise. I scheduled time off of work for this appointment and I have little confidence that my appointments are actually valid, so I will go elsewhere moving forward. I initially waited 4 months to be established as a patient, but I wanted to warn others that they should triple check that they actually put you on schedule. This means having to wait 30 min on hold each time. I could have waited months to find out my appointment was never actually made when I first got established. Luckily, that wasn’t the case until now. No disrespect to the employees, but something needs to change.
    1 person found this review helpful 👍

  • 5/5 Nicole M. A. 6 months ago on Google
    We are so grateful for many years of dedicated care by Dr. A. and Dr. G Chrostowski. They go above and beyond to meet the medical needs of my 90 year old mother, my husband, myself, and my special needs daughter. They are very knowledgeable with practical help (not just pills), excellent referrals, a willingness to listen, and a sincere desire to see their patients well and happy. Their diagnoses have been spot on--correct--and have supported us through taking their own time off to do extensive paperwork to meet deadlines for my husband's disability. Dr. A. and Dr. G. are a wonderful blessing to us, and I thank God for them.

  • 4/5 dog freddy w. 8 months ago on Google
    Has been my Dr office for long time. I was sad that my Doctor retired. I got very good service last time that I was there with other Doctor.

  • 1/5 One &. 7 months ago on Google
    Do not GO HERE to any location!!!! These people are all rude !!!! They do not want to really help you !!!! They hang up in your face !!! They all have bad attitudes!!!! Save yourself some time and don’t waste your time going here!!! You will regret it!!!!! Worse experience ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


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