I loved coming to this location. Parking is in a shaded garage. There are bridges going from each of the garage levels to the main building. Glass walled elevators quickly take you to the level you need with a directory on each level helpfully showing the way. From the parking garage is a great view if the stadium, library and Camelback mountain. The staff at SMIL were quick and helpful in the imaging process. They provide easy to use lockers to hold my purse during the imaging. I loved the sea theme through out the office. After the imaging I was a brought to a special after imaging waiting room it was cute but so boring, no cellphone, no books nor magazine nor TV to watch. A good place to meditate. I would love to come here again.

Called to make an appt for a routine mammogram. Was asked if I had any pain, and when I said yes, they told me it needed to be diagnostic. Had to jump through hoops to get the Dr to change the order, but the rep at SMIL finally got through to the Dr. I didn't realize it would change the cost from free to a few hundred dollars towards my deductible. They also decided on site that I needed a diagnostic ultrasound because I had dense breast tissue and they couldn't see with the mammo. Was told that it was $271 at the end of my appt, which I paid, begrudgingly. Then, I got a bill a month later for $230 because my insurance didn't cover as much as their estimate said. I realize this is largely an issue with insurance, but a better job of estimating cost needs to be done ahead of time and they should tell patients when they are changing orders that cost will change and say upfront what it will be. I was just told by SMIL what they were going to do and I feel taken advantage of.

They send robo emails and calls even after scheduling. Don't send confirmations after scheduling and even if you login your appt doesn't show. 20-30 min wait times on the phone. Scheduling online is impossible. Twice now I've had to go through this. I'll never go back. Staff is rude on top of that. Management should be embarrassed.

I’m terrified of MRI and absolutely had to do one… I could not of done it without the 2 girls that helped/encouraged me through it step by step! Thank you so much for changing my horrible past experience with a past MRI… you both made all the difference.. Michelle? And ?? Dang it I asked your names and forgot them… 3:00 8/31/23 thank you for building my confidence..❤️❤️

This was probably the best visit I’ve had with Smil. I was checked in fast and called in no more than 5 min. I also received my results same day which I personally think is fabulous! Thank you Smil for a great visit!

I always go out of my way to have my screenings done at SMIL. My doctor and I agree that their images are superior. The staff is friendly, efficient and excellent at doing the job. It’s easy to do business with SMILand the results are excellent.

Always an excellent experience here. They are efficient and very caring.

Prompt service, personable technician for bone density scan, in and out in less than 30 minutes! Thanks for your efficient CARE!