Warning to anyone seeking a job opportunity here at Fry's. Don't. I had worked at Fry's here in Sahuarita for a year, and ever since my first day, it has become worse each and every consecutive day. Recently, there has been new management with a long history of ever-changing managers, and it has very much affected the workplace in a negative way. From few to none courtesy clerks and cashiers in the front, to a lack of employees that could help around the store. The store pushes this agenda of getting by with as little staff they have employed throughout the year. They don't take a priority of setting a plan that can bring about change in a good and beneficially way. From a lack of training and direction when employing new talent, to as well a lack of respect from the manager(s). It is one of the most disorganized and dysfunctional environments I have been in and gone through. For example, we had recently got new doors for the produce, deli, and butter walls in our store. In theory, it is a good change for the store in keeping trapped cold temperatures for those items. But there has also been cases of frostbite, mainly on aisle 28. It has been there for months, and I've constantly tried mentioning the problem writing it down from time to time. Even the managers walk by those frozen aisles. Completely ignoring the situation and expecting customers to buy our product. I never took a break from my job. I always did what I could and what was expected from me. So I could make the next day as better than the last. But it was virtually impossible. And it's all for a mere minimal wage. You could probably do better at Costco. I even knew a former co-worker who recently left, and was making more at Bed Bath & Beyond. I would do anything to stay far away from this place as possible in terms of working here. Unless your used to being lied to and mistreated. These people here will take every advantage of you.

Google is there any way for me to leave a one star review. This is the worst Fry’s in Arizona. No customer service attitude. No customer service oriented. No customer service values. O customer service goals. Did I mentioned customer service? Managers everything starts and ends with you if you don’t teach and lead by example this young kids working here are not getting anything out of this job. And to the customer representative called #unique with the green long beautiful nails you did an amazing job right.

They changed their hours, so they close earlier. I had no idea. The cashiers and the woman stocking produce were so beyond rude to me and my daughter on our way to the front of the store. We were not rude and tried to make our way up as soon as we learned they were closed. We didn't deserve to be treated like that. Beyond that, this location is constantly out of regular items.

Absolutely disgusted with the customer service here!! I will NEVER buy from this company again…!! I stopped at this store on my way home to Tucson to get some groceries, spent over $100 while the cashier was rushing me to check out, I also had to bag all my groceries, NO paper bags were made available and then after I paid and looked at my receipt realized I didn’t get ANY of the discount prices…asked to get it sorted out and the MOD said I didn’t enter my club card and customer service was closed and there was NoTHING she could do..??? She was very rude and dismissive, curly black hair 50 something glasses with a nose ring..? So I lost i er $20 bucks that I should have NOT had to pay and they would do NOTHING to help!!!! That’s robbery!! That’s stealing!!! Boycott this awful company..!!! 🤮🤮🤮🤮🤮🤮🤮🤮

Highly recommend. All my neighbors told me where to go to get my groceries. 👍 Double WOW. Outstanding selection. Will be back soon. Just got the family groceries. It was enjoyable walking around. It is hard to believe that there such a large selection of almost everything. The meat department was overwhelming. Great visit! 👍

used to like this store, but as of late, too many problems. No poblanos, no tomatillos, fish counter was totally empty at 9:30am, bought rib eye steaks and the meat was so tough could not chew and i am a chef so it wasn't the cooking, no one at the deli counter and no one waiting and took 7 minutes to find someone to help who was very impolite to me, bagels were stale, check out lady was impolite, grocery packer did not put like items together, people who work in the aisles were not helpful and did not know in 4 cases where to find items. So overall very dissappointing. tried to find a manager..no luck. Folks, we HAVE a problem that seems to continue.

The pharmacy staff is horrible. There is no customer service anymore at this location. I went there to get my prescription and was the only one in line. The girls behind the counter didn’t acknowledge me at all. Then there was another employee of the store helping a customer and he told the customer he could pay up front or at the pharmacy. The employee looked at me and asked if I was waiting, I said yes. So he went up to the pharmacy counter and said the other customer wanted to buy something. So he called the other customer up to the counter and started the transaction. They just disregarded me standing there. Then I was helped after. That is ridiculous and horrible customer service. I am not going to deal with fry’s in rancho Sahuarita again. They r rude don’t help out and customer service has vanished. I rather shop at Walmart then this fry’s.

SENIORS WATCH OUT CHECK YOU RECEIPT- prices on shelf do not match what you are charged- they run a coupon scam, preying on vulnerable seniors. And when I questioned and asked for sale prices to customer service manager she started yelling at me. HORRIBLE CUSTOMER SERVICE

Helpful and friendly people. I've only encountered one occurrence with a black male employee that told me I could try a jacket on and took my hanger away and stood there waiting for the jacket. I told him that I'd try it on and that I'd be taking it. I asked for the hanger and he refused. I spoke to a manager and she apologized and had a surprised face. To me it was just one of those Karen employees.

The cleanest Frys/Kroger I've been in through many states. Well stocked, and full size market. Not just produce, food, general goods, but a nice clothing section, good holiday corner, and great office needs area. Awesome deli, and amazing floral section.

First time in this store and it was very good , clean nice customer service, friendly cashier. Super great customer service. I would recommend it any time. Thank you Kyle keep up the good customer service. You Rock.

This store is great. The selecting and pricing is the best. The staff here are very friendly and helpful. I've never had an issue at the pharmacy, they're always super quick and helpful. The sites by the pharmacy close at 6 because of retail theft. That forces them to try to go out the middle exit she the carts lock now, a new preventative measure. I feel like these Karen's (male and female) leaving these horrible reviews abs just nasty, impossible to please, super entitled jerks to begin with. I doubt one of them took the time to pull their heads out of their bum and talk to the staff or managers when they had an issue, albeit super trivial seeming. Don't listen to these whiny babies. This store is flat out wonderful.

I have been using their grocery pick up option since they first instituted it. I can be very critical at times but but over the years I have realized that nothing can be perfect. In the beginning, the “shoppers,” baggers and people at pick up were usually one and the same. It would see my name on the order, and if a substitution was needed, took extra time looking for one they knew would be acceptable. For example, I need to eat a low sodium diet. One shopper in particular (who hasn’t been there for several years) woodchuck every possible option to substitute with the lowest sodium content. That personal touch made using this service exemplary. Those original employees shopped for me as if they were shopping for themselves, picking the best produce and other things. It seems like they have gotten so busy that no care is taken in selecting the best products that have been ordered or acceptable substitutions. Another example: I ordered almond milk and the substitute I was offered was chocolate whole milk. They wouldn’t know this, but I can’t drink whole milk and I’m allergic to chocolate. But think about that substitution for a second. Is there any possible acceptable explanation for that? I have learned to wait until my receipt shows up on my phone in the app to make sure things have been pastels correctly and that I have been given offer discounts. I do not understand why paper receipts are no longer available. The first, and only explanation I received was at the beginning of the pandemic. I was told that the paper receipts stopped because they didn’t want to pass along disease. I’m sorry, but that made absolutely no sense, since somebody was selecting my groceries packing them and putting them in my car. If I could change just one thing about the pick up service, it would be to offer or provide paper receipts. I recommend people check their orders before they leave their slot because he don’t want to get all the way to the southern end of Green Valley or even further south (or north, for that matter) and find out there’s a mistake. When you call, they offer to replace or otherwise fix the problem but you’ll have to return to the store. I appreciate the offers to fix any mistakes but returning it’s just not realistic. Despite everything, I continue to get my groceries at Fry’s and use the pick up. But I’m finding myself shopping for my produce and deli items at sprouts now. Please note: I have tried to edit this to correct grammar, spelling and other errors due to faulty phone dictation but was unable to do so.

I paid for the 'free' delivery service (not free, you pay a yearly fee) and am regretting it. I haven't made 1 order yet (in a couple months worth of ordering) that they aren't 'out of stock' on a minimum of one item, and it's usually up to 5/6 items. I then have to go to a different store. So, what was the POINT of this 'free' (paid) delivery??????? Will Not be renewing.

Oh my gosh, stop by the cheese section talk to Maggie brilliant lady with flaming red hair. She will steer you in the right direction as far as cheeses and pairings. It’s fantastic.

Fry's Marketplaces are some of the best markets anywhere. Pretty upscale and a huge selection of not just the usual market stuff, but clothes, patio supplies, etc. etc. etc.

You can always find the items on your online list because they are numbered by aisle and row they're in at Frys Marketplace especially the one here in Sahuarita they are very clean and organized at this store that's why I enjoy shopping here.

Digital coupons take 2-3 hrs to activate. Didn't know that. Great store, employees could have a better attitude.

Great store with great products at great prices! And their gas station also has good prices and you can use points.

A male employee helped me find what I needed, going out of his way. A female employee helped me check out when I'd forgotten to clip a digital coupon and had left my phone in the car. I was having a very rough evening, and the kindness of the staff meant a great deal. The store is also very clean and has a good selection of items.

Found several boxes of bluberries with mold!! Update: 1 year later and I'm still finding several expired items for sale! Double check those dates on anything you buy here. I wouldn't even shop here if it wasn't walking distance from my house lol. Another update: this poor woman on the electric cart got stuck when the battery died. Right in the middle of the line, blocking everything. I had to spend 5 minutes looking for a cart that actually worked! I mentioned the issue to 2 different employees and they told me to deal with it. Unreal! The cart wasn't for me... I was trying to help them so their job and they immediately expected me to do it for them. I had to raise my voice at one of them just to get them to call someone over to handle the situation for the poor woman who was stranded waiting for the employees to care about their job.

I joined the membership service and I love it. I just use delivery. The Kroger brand goods are excellent. It's all very convenient for me. Well worth the money.

I don't like shopping here due to the fact that it's always hot in the store, there's some horrible rotten smell near the back corner of the store by the meat dept., the bathrooms are disgusting, and their online shoppers are lazy (had items marked unavailable on my order, but if I walked inside, I found it just fine.). The only reason I shop here is because they carry my favorite brand of jeans, they have a decent selection of inexpensive baby food, and I buy the Fry's brand of paper products. That's it...... Now, they have gates at the entryway, I only assume that they want to funnel people out of the one and only exit at the middle..... but don't worry, it's not like the disgusting bathrooms don't need updating or cleaned or anything. Your money is much better spent on useless gates.

I’ve shopped at this location many times as I have lived in the area for about two years now. I kind of wanted to give this a two star rating but I do like the grocery store so I gave it a three. I called there tonight to report someone losing something very important in a grocery cart, but I couldn’t get anybody on the phone. So I hung up and I called back and I asked speak to the store manager and when she got on the phone and I was trying to let her know the situation but she curtly explained to me that she was not the person that I would report that to. However, she made no effort to direct me to the people that would until I asked her whose name and number did I need to reach out to to let them know that I have this person’s information. She told me that would be customer service and tries to transfer me only for the phone to hang up. So I called back and I get customer service and she is no more friendlier than the manager. I gave her the information and I hope the customer that lost their important items reaches out to me so that they can get it back. I really don’t understand the customer “no service attitude.” I am always willing to upgrade a review if a follow up is done on the situation and someone reaches out to me. Thanks.

If one more employee almost runs me over with a giant cart I'm going to let them hit me and then call a lawyer. Train your people to be aware of their surroundings or else it's going to cost you dearly!