I called and made an appointment for the next day at 9:00 am . I didn’t get in to see the Doctor till 10:30 . By the time I finished up it was after 11:00 am. I don’t get it. I shouldn’t have had to wait that long if I made an appointment. I didn’t like sitting that long with sick people. Yes I write a mask. It’s too hot to sit outside or in my car to wait. The doctor was great. It seemed she took too long Between patients.

I wish to give more than five stars, if only I could! I truly appreciate all your help! God bless!!! My experience with coming to this urgent care is that I received excellent treatment and, service! The lady at the front took us in immediately and, showed us respect, care and, I felt was super pleasant and, efficient to work with, I mean it. Lastly, where other Doctors, hospitals and, emergency rooms failed (tremendously), J.D. helped me by helping my family. I know where to go when I find myself needing help. Truly, thank you J.D..

This was the most pleasant experience I have had at any doctors office. Amy Dunn was amazing! She not only helped my son feel more comfortable, but also gave me a step by step list of things I need to do to help him get better. I truly felt that she loves her job and helping people. Thank you

I had a positive experience at NextCare Urgent Care. Both the provider and the assistant who handled vitals and preliminary care were amazing. However, despite having made an appointment, the wait was fairly long. I noticed that the front desk staff were engaged in non-work-appropriate conversations, which was interesting but a bit distracting. Overall, my visit was good.

Truly appreciate that this urgent care is open later than others. Although it was walk-in only at the time of night that I got sick, the front desk was accurate in their time estimate until my turn and they let me lay in my car for the 45 minute wait. The doctor I saw (Adora) was compassionate, attentive and knowledgeable. Even at almost midnight, she treated me like I was her first patient of the day. Her suggestions helped me feel better pretty quickly and I'm grateful I decided to go to urgent care instead of suffering through my stomach virus at home.

I was able to go into your suite and book an appointment. I really appreciate this process. I was able to book the night before and once I checked in the next day I was called in exactly on time. The nurse Candace was prompt and listened to what I was experiencing after crashing on my bike. Was given a steroid shot which helped me tremendously and a prescription in case I kept experiencing pain. Also was referred to imaging for X-rays just to make sure nothing is broken. Very prompt and compassionate. Great experience.

I had a good experience at this office! It was pretty quick, I was expecting to have to wait in the lobby for 3 hours or so like other urgent cares but it took about 25-30 min and I was called back (I checked in online and there were a few walk-ins ahead of me). The doctor was knowledgeable and had great bedside manner. She knew exactly what she was talking about and gave me great instructions and advice. Will come back here again if needed!

Our nurse practitioner was freaking amazing. My daughter smashed her thumb and we went to Nextcare to see if it was broken and drain the blood. Every singe step was explained to her and lots of care was taken to make sure she was comfortable. I gave it 4 star instead of 5 because of the wait. We had an appointment but we still waited a FULL HOUR before we saw the nurse and with X-rays and blood drain we were there about 3 hours. But the special care she got was worth the wait.

Needed to wait 1 1/2 hours but was worth it to see Candace Darling, PA! She walked in and I relaxed and knew I was home. Professional; compassionate; excellent sense of humor; listened intently; made recommendations; received my concerns and eliminated them. Prescribed efficiently and explained same in detail. She is rated with the best Medical professionals I have ever seen!

Online appointment was easy to make. Front desk was courteous and professional, was seen right away. Nurse Practitioner compassionate and knowledgeable. First time I have been to an urgent care in years, it's been difficult to get into my PCP during their hours.

I had to go at night but it still happened to be uncrowded, quick and a good experience. I liked that there's check in online. I waited about 5 minutes after finishing a 7 minute check in. I did have to correct the nurse on my name and it felt like they dismissed/minimized it by saying there was no note and moving on. The physician didn't take too long to get to me and was quick and explained thoroughly what the situation. Overall, I was satisfied with my care.

I truly appreciate that I can go there without an appointment. So many times I’ve needed to be seen and my Dr. Office would rarely have a same day appointment. I would be told my option was to go the ER.!!!! Most times you sit and wait for hours! Next Care has ALWAYS been able to see me as needed. At least to help with the need until I could get to my Dr. Such a convenience 👍🙏🏻

X-ray tech is one kind human being. PA Great, Nurses Aid Great. Front desk Overwhelmed with the busyness . Waiting area mostly full the 4 hrs I was there for , x-rays. Thought the wait was a little long. Maybe have 2 at front desk which seems to be the busiest. $40. Co pay, that's on me Overall I would go back if needed.

Our family is new to the area and haven't yet established care with a primary care physician. My daughter and I needed to be seen and NextCare was wonderful! We were only there for a little over an hour and everyone was kind and helpful. It was a great experience.

The receptionists were super nice and helpful the medical assistant was very nice friendly . Ask me what happen said the dr would be in shortly. Felicia Hill the nurse practitioner was amazing very caring, very helpful and let you know what was going on with you. Said she wanted a X-ray to rule out in fractures. The x-ray tech she was also amazing.very nice . The radiologist got my results back to the doctor. They were a little behind but understandable they had a lot of patience. Felicia came in to let me know that they were running a little behind and that she would be in soon as she got the results, I think all of you for the great service and that’s what I like people that have great service and are willing to help you. That kind of service will go along way.Thank you Next Care Urgent Care on Power and Brown🤗

Went there twice today. Once in the morning for myself and wants in the evening for my daughter. From my appointment I showed up 10 minutes early. Waited in the lobby for a half an hour past my appointment time. Once brought back to the back all around decent experience. For my daughter's appointment, we also showed up 10 minutes early. Waited in the lobby for 45 minutes and then when taken back to the room after triage waited for an additional 45 minutes and still never saw a provider. The staff overall were professional but overall experience was terrible.

I scheduled a virtual appointment for my 5 month old for an ear infection, and the virtual doctor told me she couldn’t diagnose it over the phone, so she was useless. Why even give me the option to have a virtual visit? I scheduled an appointment for 2:45 the doctor didn’t even see me until 5. Keep in mind that I had a very cranky baby surrounded by 10+ other sick people in the waiting room. Once I was done seeing the doctor, she told me to go back out to the waiting room to wait for the note for the care instructions. So I’m waiting there for another 10 minutes with a screaming baby. I very politely asked the receptionist about how long it normally takes to get the note. She looked at me with a nasty look on her face and says “what note?” And I said “the one with the prescriptions and instructions?” And she looks down at the desk, asked me for the name and with a disgusted look on her face, she hands over the piece of paper that’s been sitting there for who knows how long. The doctor I saw was so sweet and caring, and I wish she worked ANYWHERE else so I could see her again with any other issues, but I won’t step foot back in that office again.

My wife and I have been coming to this urgent care for years! They are always pretty easy to deal with. Today I took our 2 year old daughter and the staff was so good with her. Highly recommend!

Personnel are friendly and very supportive. On holiday weekend I had an hour. Wait? What sure beat going to an ER and waiting for 3 to 5 hours? Fortunately. I didn't break my foot. They had a X-ray technician available to do x-rays.

Love nextCare. When I arrived for my appointment this evening they explained they had 2 emergencies and were running behind. I thought oh no we will be here all night. How wrong I was. The staff did an excellent job of keeping patients moving right along. I was called in for my appointment much sooner than I expected. They are very organized and work together very well. It all went very smoothly. Thank you NextCare staff!

We were able to make an appointment easily, do the required paperwork online and were seen within 10 min of our appointment time. Megan Huerta, PA was knowledgeable and patient. She explained her treatment plan. She called in prescriptions and told us that we would receive a follow up call in a few days with urine culture results. I was very happy with the entire experience

My primary care doctor was booked up for about 2 weeks. This was a great alternative. I would say to book an appointment prior. It's much easier, you can fill out all your paperwork online. The staff were extremely helpful, and I was seen right on time for my appointment. Everyone was so friendly and professional. The primary answered all my questions and gave me very informed suggestions. 10/10 would recommend.

Called and got an appointment within an hour. Everyone, from the person on the phone to the desk check-in to the medical folks were kind and professional. They move quickly. Their check-in on the internet (or app) makes things so easy. They are absolutely wonderful. I wish I could experience such kindness from my regular doctors.

Very happy with my NextCare Urgent Care experience. I was able to make an appointment and was seen in a timely manner. The PA/NP I saw was very knowledgeable and helpful and I was taken care of quickly and efficiently. If I need urgent care again I would not hesitate to go to this facility on 1066 N Power in Mesa AZ again. Thank you NextCare Urgent Care.

Wow. I'm impressed! I got in and out in about an hour. The staff and doctor listened to me and proceeded in a professional manner with kindness and compassion. Seriously, wonderful experience. They get a 10 for service and friendliness, beside the care. Thank you so very much.

I booked an appointment online at time good for me. The text communication was very helpful. Only waited about 10 minutes before being called back. The nursing staff was quick and efficient. (I didn’t even feel the injection the nurse put in my hip.) PA Amanda saw me for exacerbation of asthma. She was decisive and took prompt action for immediate treatment and plan for the next week. My rxs were ordered and I picked them up when notified by pharmacy that they were ready. I am very pleased.

Upfront staff was courteous, helpful, knowledgeable, and patient with me. The nurse practitioner was very knowledgeable, caring, a good listener to my needs, and explained things in a way that I, as her patient, could understand. The office & the individual rooms were very clean. I was a drop in, so I didn't have an appointment, so I liked that they allowed me to sit in my car while I waited for them to call me. Thus, I was not spreading germs to others and the other patients were not spreading germs to me. I would recommend this place to other snowbird people who I know. They gave me the same courtesy & service as they did Arizona residents. - Peggy Tiffany

Many people needing care today. The wait times were excessive. If the traffic was typical then this place is understaffed. The workers were pleasant but not overly friendly. The front desk workers could use some training in how to greet patients with a smile and be a little more engaging. The actual doctor visit was quick and she was very pleasant and efficient. Make sure you call ahead and set an appointment before you go.

This is a great facility. I went in around 8:30 and was done within an hour. The staff is super hospitable (no pun intended.) The attending physician was one of the most pleasant people I have ever come across. Definitely utilize this provider if you are needing medical assistance! Thank you, Next Care!

This is a great urgent care. The entire staff is welcoming, knowledgeable, and kind. And Dr. J.D. is truly professional and explains everything he is doing as part of the treatment plan. I always feel better after a visit to this facility…literally. Thank you to everyone there. ❤️