1/5 Chi E. 9 months ago on Google
As
a
special
gift,
I
embarked
on
a
road
trip
adventure
from
Atlanta
to
Nashville,
then
St.
Louis,
Missouri,
and
back
to
Nashville.
Let
me
start
by
saying,
I
absolutely
adore
hotels!
After
hours
of
meticulous
research,
I
found
myself
here,
primarily
because
I
have
a
soft
spot
for
boutique
hotels;
they
tend
to
offer
a
more
intimate
experience
with
keen
attention
to
detail.
Our
journey
kicked
off
at
JW
Hotel
Nashville,
and
oh
boy,
what
an
incredible
start!
I
was
thoroughly
impressed
and
absolutely
loved
it.
But
then,
we
arrived
at
Hotel
Saint
Louis,
Autograph
Collection,
and
I
couldn't
help
but
let
out
a
sigh.
The
young
man
who
checked
us
in,
despite
being
very
friendly,
seemed
a
bit
too
comfortable
and
maybe
a
tad
tipsy,
but
hey,
no
big
deal.
On
a
brighter
note,
the
elevators
were
stunning,
and
I
was
genuinely
excited
about
the
architecture.
So,
we
checked
into
the
Junior
Suite,
and
my
anticipation
was
sky-high.
However,
I
was
taken
aback,
not
by
awe-inspiring
luxury,
but
by
the
unmistakable
scent
of
dust!
The
living
room
consisted
of
a
sofa,
TV,
and
a
closet
housing
a
mini-fridge.
Unfortunately,
the
coffee
table
was
not
at
its
best,
and
the
mini-fridge
had
seen
cleaner
days.
As
for
the
curtains,
they
needed
a
good
wash.
Stepping
into
the
bedroom,
I
was
greeted
by
wrinkled
pillows
that
looked
as
if
someone
had
just
vacated
the
bed.
There
was
even
hair
in
the
bed,
and
to
top
it
off,
a
noticeable
bloodstain
on
the
comforter.
The
windows
were
dusty,
and
the
bathroom,
well,
it
had
handprints
all
over
the
place.
The
shower
floor,
once
white,
was
now
covered
in
hair,
and
the
shower
faucets
weren't
exactly
sparkling.
Even
the
toilet
seat,
both
on
top
and
beneath,
had
seen
better
days,
and
don't
get
me
started
on
the
grungy
towels.
I
can't
recall
a
time
when
I
paid
for
such
discomfort
in
my
life.
I
attempted
to
get
some
shut-eye,
woke
up
determined
to
maintain
a
positive
attitude,
and
headed
to
the
hotel
bar
downstairs.
There,
I
ordered
some
mimosas
to
enjoy
in
our
room
as
we
got
ready
for
the
day.
Of
course,
I
shared
my
concerns
with
the
hotel
staff,
and
they
were
genuinely
apologetic
and
promised
to
rectify
the
situation.
Fast
forward
to
that
evening
when
we
returned
to
our
room
and,
to
my
amusement,
everything
seemed
eerily
unchanged.
Well,
they
did
make
the
bed,
but
there
were
no
fresh
linens,
and
they
did
clean
the
toilet
seat,
but
everything
else
remained
exactly
as
we
had
left
it
before
their
"cleaning"
session.
Oh,
and
those
champagne
glasses
from
the
morning?
They
hadn't
budged
an
inch.
Now,
I
should
mention
that
I'm
incredibly
passionate
about
hospitality
and
customer
service.
I
scrutinize
every
detail
not
to
complain
but
to
appreciate
the
experience.
After
all,
this
is
where
I
choose
to
spend
my
hard-earned
money.
I
honestly
can't
remember
the
last
time
I
had
to
don
flip-flops
in
the
shower,
and
I
resorted
to
air-drying
because
the
towels
were,
well,
horrendous.
I
couldn't
find
comfort,
and
I
had
to
give
the
bathroom
a
once-over
before
using
it.
Two
days
of
discomfort
after
shelling
out
my
money
—
it
was
quite
an
experience!
To
top
it
off,
the
hotel
staff
maintained
a
somewhat
frosty
attitude
for
the
rest
of
our
stay,
which,
looking
back,
is
kind
of
amusing.
They
seemed
miffed
at
my
insistence
on
what
was
promised.
I
mean,
their
website
boldly
claimed
that
they
clean
the
rooms
every
day!
Such
lies,
right?
I
had
requested
a
late
check-out
but
decided
to
leave
early
instead.
I
have
no
doubt
that
this
place
had
great
potential
when
it
first
opened,
but
it
appears
that
pride
in
their
work
has
faded.
It's
as
if
everyone
is
merely
going
through
the
motions,
and
the
neglect
is
palpable.
On
the
bright
side,
St.
Louis
itself
was
okay,
and
we
did
enjoy
some
fantastic
food
there!
By
the
time
we
returned
to
Nashville
and
checked
into
a
spotlessly
clean
hotel
room
at
BOBBY's,
we
couldn't
help
but
chuckle
(just
a
little)
about
my
regrettable
decision
to
book
at
Hotel
Saint
Louis,
Autograph
Collection.