Absolutely incredible, honest, trustworthy, brilliant little family business. Keith made every single part of experience truly special - an absolute gentleman. When Keith wasnt there the other staff were a real pleasure to speak too. This is customer service a it's very best. I love in central London, having been born and raised in Edinburgh, and couldn't find anything as good as this anywhere in London. Keith and the team listened incredibly carefully to my very much bespoke request for my future wife's engagement ring. The attention to detail was incredible, the service was exceptional and the end result was...well...quite honestly one of the most beautiful engagement rings I've ever seen. My wife has had countless comments, often even from complete strangers about how stunning the ring is. We returned, without question, to have out wedding bands made too. If you want good old fashioned customer service, exceptional jewellery, professional advice and a wonderful family business, then this is your place! Thank you so much Keith and family, we will return again soon!! Paul & Gill

Wonderful jewellers and excellent quality. We recently brought our wedding rings at Clarksons and were delighted with the result. We were able to try on examples of their Celtic rings and discuss how changes to the design could work when combined with different metals. Their service was excellent, offering wax models and computer images to help visualise the final design. The hand engraving made it extra personal. We saved several hundred on the cost compared to other high street jewellers offering custom rings. Couldn't be happier!

We recently bought our wedding rings from Clarksons and were very pleased with the finished product and the quality of service given. When we then wanted to commission bespoke signet rings, to mark the union of our families, we initially came up with our own design. Clarksons helped us to re-design our image so that it would look better on the available space, and also quoted a very competitive price. We are both extremely satisfied with the rings they have made for us - they are beautiful and we enjoy wearing them daily!

I recently bought a sapphire engagement ring from Clarksons and would highly recommend it! We where initially concerned that Clarksons was out of our price range, but Keith worked with us to create a beautiful ring within our budget. We really appreciate the time taken to discuss design and choose exactly the right stone for us. Keith gives honest advice based on years of experience which really helped us get maximum value for money. This is a business that clearly takes real pride in their customer service and craft. Since then we have also bought a gold ring for myself. Needless to say the quality of both rings was impeccable.

I cannot recommend Clarkson's enough! I commissioned a custom made engagement ring from them and, being new to custom jewelry, they helped to explain everything regarding different materials, styles, prices and various technical considerations. Dealing with them was simple whether in-store, via e-mail or telephone/SMS. The staff were always helpful and worked with me on designs to create a truly personalised ring better than the one I had initially imagined. In terms of price, they were extremely competitive. While you can undoubtedly find rings for cheaper elsewhere, a custom made ring is unique and I believe that the one I commissioned is undoubtedly worth every penny. As the ring was a surprise, I was unable to get my fiancée into the shop to accurately measure her ring size so the ring ended up being a little bit too small. However, we simply went back to Clarkson's and they resized it perfectly within only one day at no extra cost! They also urged us to come back whenever the ring needed polishing for a free polish and check-up. Both myself and my fiancée are over the moon with the results and cannot our experience in the slightest.

Miracle workers. I had to have my wedding band and engagement ring cut off for medical reasons and the doctor really butchered them (so badly that the three small diamonds fell out), but Keith was able to put the artist who made them to work on the repair with a warning that I might be able to tell they had been repaired. Well, he must think I have some amazing vision cause the repair is not visible, and the cost was so reasonable that insurance paid it with little hassle. Thank you, Keith. You and your artists are very special.

We bought our wedding rings in this shop and I can only speak wonders about it. My and my partner Glen wanted something Celtic and exclusive. We are both from different countries, I'm from Spain and he is from Australia, so was our little tribute to the Country that got us together. Since the very first second Keith made us feel so welcome and comfortable, resulted all ours doubts and answered all our questions guideding us throughout the whole process. His level of customer service was just outstanding! The final result of the rings was stunning. We can not thanks enough the artist who made them and Keith for his attention. Thanks very much for putting so much effort, heart and passion on it. We will always take a little but of Scotland with us.

We have received nothing but exceptional service from Clarksons. It is our go to place despite now living in England. We make a special point to go there for special gifts. Bought engagement ring there, they made our wedding rings to order, also made my eternity ring to order (20 year anniversary) and have just created a beautiful topaz pendant for me to order.

I feel like a king whenever I set foot in here. Three years on and due to Dupuytren's contracture (not me chunking up, honestly) my wedding ring needed adjustment to accommodate my expanding finger tendon. Whilst I anticipated being without it for a week or so, I actually received a call the next day advising it was ready. In Keith's words, '"There's not much we can't do here," and my goodness he was right. It fits perfectly once again and it was polished up to look like new just as the day we bought it. Nothing short of amazing. Thank you once again Keith & the team. You excellent reputation is well earned.

Huge thank-you to Keith and team for my bespoke ring. They took my very rough idea and designed and created a real work of art, especially unique for me. I was kept informed on price and progress. 🙂 I’m delighted.