2/5 Serah E. 5 months ago on Google
Came
here
for
my
birthday
meal
today
but
I
wish
I
didn’t.
When
we
first
entered
there
was
only
us,
a
family
that
looked
like
they
had
just
been
seated
and
another
lady
eating
in
the
restaurant
so
very
quiet.
Me
and
my
partner
were
served
by
Marlena,
after
being
seated
and
shown
menu
she
disappeared
to
talk
to
the
family.
We
were
waiting
over
fifteen
minutes
for
her
to
come
back
and
take
our
drinks
and
our
order,
which
considering
how
quiet
the
restaurant
was
we
weren’t
too
happy
about.
The
chef
had
gone
out
for
a
smoke
while
she
was
just
talking
to
the
other
family
delaying
our
food
further.
Our
food
arrived
quite
quickly
though,
and
from
us
both
working
as
chefs
before
we
knew
that
pizza
and
pasta
dishes
don’t
arrive
in
five
minutes.
Food
was
lukewarm
when
it
arrived
which
was
even
stranger.
I
ordered
the
gluten
free
festive
pizza
with
Camembert
on
top
and
my
partner
ordered
pollo
cacciatore
pasta.
My
partner
ordered
a
cocktail
and
only
asked
for
my
partners
ID
even
though
we
were
sharing
the
drink;
I
tried
to
show
my
ID
but
she
refused
to
look
at
it,
saying
she
only
needed
to
see
his
ID,
even
though
we
made
it
clear
that
we
would
be
sharing
the
drink,
it
even
came
with
2
straws
in
it.
My
partners
pasta
arrived
with
nearly
whole
onions
in,
like
they
had
cut
an
onion
in
half
and
just
threw
it
into
the
food;
and
my
pizza
was
undercooked,
pale
and
chewy
and
toppings
were
nearly
cold.
Camembert
had
definitely
been
microwaved
as
there
was
no
way
it
would
be
ready
so
quick
and
I
could
tell
by
the
taste,
texture
and
the
way
it
looked
that
it
had
been
microwaved.
Not
expecting
fine
dining
but
definitely
not
expecting
microwaved
food
especially
when
there
was
barely
anyone
in
the
reastaurant!
Two
other
couples
came
in
while
we
were
eating
and
the
male
front
of
house
staff
sat
us
all
in
the
same
corner
right
next
to
each
other,
it
made
us
feel
claustrophobic
and
we
had
no
personal
space,
kind
of
ruins
the
atmosphere
entirely,
felt
like
they
sat
us
all
in
the
same
corner
as
staff
were
lazy
and
couldn’t
be
bothered
walking
any
further
to
see
to
us,
as
we
were
right
next
to
the
bar
in
our
corner.
Never
seen
anything
like
it
in
a
restaurant
that
barely
has
anyone
in
before
honestly.
Marlena
only
seemed
interested
in
talking
to
us
when
it
came
to
a
tip,
emphasising
which
button
to
press
to
tip
her
and
making
small
talk
only
when
it
came
to
tip
time,
she
even
highlighted
the
fact
that
the
tip
is
not
automatically
put
on
on
our
receipt,
underlining
this
and
writing
‘thank
you’
-
picture
attached.
Wasn’t
even
asked
if
we
wanted
pepper
or
Parmesan
on
our
food
and
Parmesan
automatically
put
on
to
my
partners
meal.
Staff
seemed
more
interested
in
talking
amongst
themselves
than
actually
serving
customers
even
though
restaurant
was
nearly
empty.
I
have
been
to
busy
Bella
Italia
restaurants
in
London
and
received
better
quality
service
and
food
than
I
received
at
this
quiet
restaurant.
Definitely
won’t
be
back!
Thanks
for
the
poor
service!