Featured Reviews


Frequently mentioned in reviews: room (23) staff (20) hotel (16) clean (15) stay (14) location (12) rooms (12) breakfast (12) refund (12) nice (11)
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  • 5/5 Mandy W. 1 year ago on Google
    The staff were all so very helpful when I asked if I could have a room as near to my friend as poss. They managed to get adjoining us which was even better and nothing was too much trouble. Room nice and clean and comfortable. Breakfast times explained well, Great directions into city centre Would defo visit again.
    1 person found this review helpful 👍

  • 5/5 Emma L. 5 years ago on Google
    Fantastic value for money. Paid £120 for 2 nights here. Friendly staff, great location close to City Centre (approx 10 min walk), plenty of parking (charged at £4 per 24 hours which we were told in advance). Breakfast buffet was amazing with something for everyone. Room was large and spacious with HUGE bed and a comfy chaise longe which I think could be used as extra bed. Large bathroom with massive shower and free toiletries. There were tea and coffee making facilities as well as a hairdryer in the room. Cannot fault this place. Comfort, convenience, peaceful and felt very refreshed after our stay.
    1 person found this review helpful 👍

  • 4/5 L C. 1 year ago on Google
    This is a standard premier inn, usual comfy beds and basic rooms, nothing fancy but it doesn't claim to be. The parking here is cheap, £5 per night, much cheaper than the centre and its only a 10-15 min walk to the merchant city, would rather stay here than the George Square one snd its usually much cheaper room prices
    1 person found this review helpful 👍

  • 4/5 Chaz H. 1 year ago on Google
    A great location for access to the O2 and various restaurant. The premier Inn standard was well maintained but £6 for parking. This was not there a couple of years ago and shouldn't be there for anyone staying at the accommodation, also there was no mention of it on the website.
    1 person found this review helpful 👍

  • 3/5 Paul 1 year ago on Google
    A bit tired in communal areas but rooms clean and tidy. Felt the place was short on staff and short of experienced staff. Breakfast as always a good buffet eat all you can eat style. Parking £6 for 24hrs with slip from reception at check in.
    1 person found this review helpful 👍

  • 4/5 Juliet P. 1 year ago on Google
    Standard Premier Inn: clean, comfy, decent-sized rooms - and a fantastic price. The staff were legends: really friendly and fun. A few things were missing from our experience - enough towels, some side veg at dinner, that sort of thing. And the location is… not pretty, and not that near anything so don’t expect to pop round the corner for dinner. But it was great value and we all slept well.
    1 person found this review helpful 👍

  • 4/5 Folkie B. 1 year ago on Google
    Stayed here for 1 night, as we were attending a gig at The Old Fruitmarket. Great location, about 15 minutes walk from the gig, and loads of nightlife, which all looked pretty good. Hotel was clean, all the staff we encountered were friendly, and the bar was still open when we got back at 11pm. Breakfast was nice. Parking was £6 overnight, and although it didn't look that secure (no barrier) it was fine. I'd definitely stay there again.
    1 person found this review helpful 👍

  • 5/5 Jess C. 1 year ago on Google
    Very pleasant place to stay in Glasgow! Very close to city centre, staff were so friendly and breakfast was amazing, buffet was so good and can help yourself instead of ordering. Nice and modern hotel too.
    1 person found this review helpful 👍

  • 5/5 Larissa L. 5 months ago on Google • 33 reviews
    Great location, quite and comfortable. The staff are lovely and very helpful. Very clean. Very easy walk to Glasgow City Centre or to Bridge Street Subway station. It’s in a quiet location for being so close to the city centre. Also, has a car park and it’s outside the Low Emission Zone.

  • 4/5 Susan M. 5 months ago on Google • 31 reviews
    Staff very friendly despite being worked off their feet. Room clean and comfortable. No cooked breakfast available as chef was off sick. Did get charged a lower price for a continental breakfast which was adequate.

  • 4/5 Angela W. 2 months ago on Google • 5 reviews New
    Great value and comfortable stay with my Husband while visiting our daughter who lives in student accommodation in the city. Excellent location outside of the LEZ, with reasonably priced chargeable parking (£6 per night per vehicle). Within easy walking distance of the Clyde Riverside, Glasgow Green and the city centre. The rooms are exceptionally comfortable though the hotel is located on a busy main road which for lighter sleepers could be a cause of irritation. While we didn't use it, the hotel has a licensed restaurant serving breakfast and dinner. The restaurant looked clean and inviting and would definitely consider using it on our next visit.

  • 5/5 Dona S. 5 months ago on Google
    Lovely clean and comfortable room. I had an excellent breakfast. Conveniently situated near centre.

  • 3/5 Daniel M. 5 months ago on Google
    Very cold room, we were given a heater but the room still didnt heat up. The heating kept cutting on and off, so the room couldnt get to a proper heat and stay at that heat.

  • 4/5 Janet M. 4 months ago on Google
    Had a lovely stay you need more staff etc clean and very comfortable beds a nice breakfast only 1 thing I notice 2 signs on outside of building new ones look dull and old also 1 sign on ground needs new sigange as old looking g comurfade etc and also I would buy all white netting g for windows as the ones are clean but faded now with age a d the sun etc can you look I to this thks

  • 5/5 Duncan M. 8 months ago on Google
    Family room had a nice big walk-in shower. Great for families with older kids but may not be as suitable for those with younger children. Otherwise can't fault the place.

  • 3/5 Christos C. 4 months ago on Google
    Decent hotel, in a convenient location. Room was ok but family room was small compared to other Premier Inn. We stayed 3 nights, the last day we requested a toilet paper from the reception, they said that they will bring one but they never did.

  • 4/5 S P. 1 year ago on Google
    Overall pretty good, the breakfast at the restaurant is outstanding. Room layout is odd with poor ventilation throughout which is unfortunate. Convenient location and friendly staff at a decent price. Good for a short stay.

  • 1/5 C H. 9 months ago on Google
    Warning! Student Halls of Residence to the Rear of the hotel. Loud parties at 2am woke me up. No refund offered when I complained. The 'Good night guarantee' is not possible in this location.

  • 2/5 Manali R. 10 months ago on Google
    If you are planning to stay in this property... Be ready for random staff entering your room before your checkout time. No doubt the rooms are nice but we faced issues while check-in .... We had asked for early check-in yet waited for around 2 hours in the waiting area and the receptionist didn't bother to convey us that our room was ready and we could move in. We got to know that our room was ready after one hour yet we were laying on a chair after a hectic travel as the receptionist did not feel the necessity to inform us! The next day we were asleep long ago before we had to checkout and the cleaning staff entered our room randomly. This was really very terrible . No sense of privacy! Untrained staff. Though the restaurant team was nice and co-operative. But on the day we reached there and asked for some refreshments we were denied saying that the restaurant is closed that was really bad on the part of hospitality.

  • 5/5 Carlos W. 9 months ago on Google
    Remember to use HoteITully.ᴄᴏm when booking a room. This website will compare countless hotel sites and usually will have prices a lot cheaper than others! Thank me later on! This resort is the best rated in the area. I have been staying here for a long time. If you stay for a few days you will love it I'm sure! Very nice Premier Inn within walking distance of the City Centre. Nice Taste restaurant for food and drink. Excellent.

  • 5/5 Damian T. 11 months ago on Google
    Great clean room, comfortable bed, and delicious continental and english breakfast, staff really friendly and helpful.

  • 5/5 Ben M. 10 months ago on Google
    Very nice Premier Inn within walking distance of the City Centre. Nice Taste restaurant for food and drink. Excellent.

  • 4/5 William P. 1 year ago on Google
    Decent hotel, within easy walking distance to top of town( merchant city area). Nice clean comfortable bed and room. Breakfast was tasty with a decent choice for continental and fully cooked breakfasts.

  • 1/5 Matt M. 1 year ago on Google
    One star is far too high for this hotel. Booked this hotel for a one night stay in Glasgow, phoned ahead of arrival to get early check in, this was granted. We arrived at this hotel and by god we wish we didn’t, first impression was ok somewhere to sleep for the night, went up to the room, let’s just say what we came across was the room now ready, I understand things like this happen, but the receptionist was just unhelpful unapologetic and didn’t seem to care, asked for a refund so we could go else where, she went to check with her manager….. came back a few moments later and said she could not refund at the property we had to contact guest relations, I asked for a number she didn’t know the number, had to Google it and she googled the number for reservations not guest relations asked to speak to the manager but she wasn’t in today? Well five minutes ago she went to speak to her regarding the refund, was the worst customer service I have ever had in any hotel and so unprofessional customer service!

  • 5/5 Helen G. 1 year ago on Google
    Considering they were short staffed due to travel to hotel, was good. Lovely guy, never got his name, doing all front of house, bar, waiting on etc, did great, he was always smiling 😁 Thanks to the boss who gave me plasters, nice place to stay xx would have loved to stay for breakfast but had to try get home

  • 3/5 Mark B. 1 year ago on Google
    It's very average, the biggest disappointment was the road noise (you're near some very busy traffic) leaking through the window fittings and the rooms being rather poorly ventilated. The heating system was pretty damn noisy to sleep near too. Staff were lovely and attentive however, and the location is fantastic

  • 5/5 Mrs C. 1 year ago on Google
    Stayed one night to go to Hampden Park for Ed Sheeran concert. Amy who was on duty was so helpful. She helped with how to get there and back. The rooms are so clean and the bed is so comfy. The breakfast was lovely and loads of choice. 1st class!

  • 2/5 Rob C. 1 year ago on Google
    We had 2 rooms booked. Rooms had cobwebs hanging from the ceiling, toilet wouldn't flush properly, hairline cracks in the shower train that had dirt ingrained. Overall the hotel is dated and tired. Staff were great though. Drinks expensive, was charged £4 for a glass of lemonade. Won't be back.

  • 5/5 George B. 1 year ago on Google
    What can you say about a premier Inn. Very clean thanks to there dedicated team of domestic goddess. Great deal for families with room rates and food specials. Family of 4 meal and breakfast deal £26 without drinks great value for families. Disabled access brilliant lifts to all levels. Disabled parking. Walk in shower easy access toilet in room massive bed In disability room. Great location within easy access of all major motorways and easy walking distance to argyll Street. Would definitely recommend this hotel

  • 5/5 Madeline L. 1 year ago on Google
    I came here for a conference. The room was very clean. Had a very comfy nights sleep. I have to say I love premier Inn beds. I had an evening meal. It was very nice. The staff were really friendly and accommodating. They couldn't do enough for you. The breakfast was really nice also. Good selection.

  • 1/5 Kayleigh M. 4 months ago on Google • 2 reviews
    Me and my partner arrived at the Glasgow South Premier Inn in the Gorbals on the 21st September 2023. We went out for dinner and came back and after using the bathroom, we noticed the water in the toilet itself began to overflow and was not flushing correctly. We went downstairs to reception and were asked to go back upstairs and wait. A staff member came up 10 minutes later with a toilet brush and attempted to fix the blockage. As expected, this did not solve the problem and we were told we would need to wait until the next day for maintenance to sort it out and in the meantime to continue using the toilet brush ourselves. As guests, we do not expect to carry out situations the hotel itself is responsible for. We also made the staff member aware that this was not okay, we do not feel comfortable in the room without a working toilet, which is a necessity. I personally would not leave my own toilet like this in my own house and expect people to use it. We were told there were no available rooms to transfer to while the issue was being dealt with. The next morning we went out and were advised that the maintenance man has been in. We went upstairs to find the toilet still blocked and still met with no rooms were available. We finished our stay and the next day I contacted the management who apologised and advised that actually there would have been rooms available and unsure why we were told that. She advised to contact guest relations the following day as it was the weekend and she advised she put notes on the system to receive a full refund. I contacted guest relations the next day and explained the problem she advised that there were rooms available and we should of been transferred and I was absolutely disgusted by this because it was extremely unhygienic and disgusting, absolute neglect by the staff members. They said they could not find the managers note and could not get through to the hotel therefore will only refund half the payment and it will be in my bank in the next 15 working days. I phoned guest relations back and told them I was unhappy with this outcome and would like a refund. I had to explain the situation again to another member of staff. She again was very apologetic and be happy to offer a full refund. I paid £162 for the two nights and as two refund were put through, I was advised I would receive two separate payments of £81. I said I was happy with this and thanks for their help. I received the first payment in October but as the 15 working days passed for the second payment, I still have not received this. I have contracted guest relations multiple times. Worth pointing out everytime I am put through, it takes over 45 minutes to answer and I have to explain my situation everytime. When I phoned the first few times, I was advised that the refund request has been submitted and I should contact my bank. I contacted my bank who advised that no payments are pending. I phoned back and I was then told no refund request has been submitted and I was absolutely furious as I was told this off of 3 different members of staff. I was advised that it has been definitely put through now and I can expect the payment that week. I asked for reassurance. As expected, the payment did NOT come that week so I phoned back in absolute fury. I was met by a very arrogant team member, who kept interrupting me to the point I actually had to ask them to stop to allow me to speak. They then advised that they have put a request through and I asked for proof of this as at this point I did not believe them. He said he does not know when they can get back to me with it. Over a month I have been waiting to finally receive an email that advised they will “try their best” to raise it with their payments team. The exact same response I got on the phone. Absolutely diabolical and I will be taking this higher until I get a response and refund from someone.
    1 person found this review helpful 👍


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