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  • 1/5 Stuart H. 10 months ago on Google
    My brother in law was staying here and he showed me his room. What I witnessed was disgusting. It might look clean on the outside but not in the room that I was in, and when he complained to the hotel staff, they gave the impression they couldn't care.
    3 people found this review helpful 👍

  • 1/5 Eamonn I. 9 months ago on Google
    This is a room we booked for 3 nights. How do they describe it on their webpage ...luxurious ensuite bedroom 🤣Needless to say we didn't stay in this filthy place and had to look for alternative accommodation. We were refused a refund by management behind the counter and can't contact owners or higher management as emails are bouncing back.
    2 people found this review helpful 👍

  • 1/5 Kurtis 2 months ago on Google • 24 reviews New
    I recently had a highly unsatisfactory experience during my stay at Kings Park Hotel. Not only was I subjected to unauthorized transactions from my bank account, but I was also unfairly charged for professional cleaning, even though I had left the room in an acceptable condition. I was taken aback when I discovered that the hotel had randomly withdrawn funds from my bank account without my consent or any prior notice. As a responsible customer, I believe that transparency and integrity are critical in financial matters. It is unacceptable for a hotel to take money without permission, and I demand an immediate explanation and a prompt refund of the deducted amount. Furthermore, I was astounded to receive a bill for professional cleaning of the room, claiming it was left dirty upon departure. I want to clarify that I have always respected hotel policies regarding cleanliness, and I made sure to leave the room in good condition. To impose such charges without proper evidence or communication beforehand is unjust and unfair. I expect the management of Kings Park Hotel to provide a detailed breakdown of the additional charges, along with any supporting evidence that justifies the alleged uncleanliness of the room. Moreover, I demand that these baseless charges be immediately reversed, as they reflect poorly on the reputation of your establishment and breach the trust of your guests. Hotels should treat their customers fairly and take responsibility for their actions. Unfortunately, my stay at Kings Park Hotel has been tarnished by these unnecessary and unfair financial impositions. I urge the hotel management to address these concerns promptly and resolve the matter satisfactorily. Failure to do so will force me to escalate the issue through appropriate channels and consider further action, including legal measures if necessary. It is my hope that Kings Park Hotel rectifies this situation by refunding the unauthorized transactions and waiving the unjust cleaning charges. I eagerly await a response within a reasonable timeframe, not only to regain my trust but also to prevent similar experiences for future guests.

  • 5/5 Phillip W. 1 year ago on Google
    Attended a wedding there 23/07/22 and was very impressed with the meal. Everything cooked to perfection. Drink prices were very good for a wedding in a hotel. Only issues were a lack of stock of wine in the small bar and no coca cola or pepsi in the main function area due to deliveries not coming in on time. Perhaps a run to the local supermarket could have been done? Disco was way too loud as guests could not hear each other talking and too much focus on the 'boom boom' music. The mix of guests was not taken into consideration. Suppose I am getting too old! However, a very enjoyable wedding and a good venue.
    1 person found this review helpful 👍

  • 1/5 Natalie C. 6 months ago on Google
    ZERO STARS IF I COULD!!! Discusting place to stay! Mould on wall in bathroom and bedroom! Holes in carpets, shower head held up by cable ties! The pillows had loads of lumps and bumps in them. Stayed the night because I finished work late and checked in at 10pm! Was too late to find another hotel. I didn't use the shower as if was filthy and mouldy! Had to wait to get on site to use work facilities! I dread what the mattress looked like! I Darenth look! And to top it off left the room in the morning to find a young man sleeping in the hallway! Staff didn't care and would give a refund has I was booked for 3 nights! I wouldn't recommend to my dogs nevermind a person!
    1 person found this review helpful 👍

  • 4/5 Pat T. 1 year ago on Google
    The rooms are about to be refurbished which they need. Public areas have been done and are very nice. Good value for money. We will return.
    1 person found this review helpful 👍

  • 1/5 Rosemary L. 11 months ago on Google
    We stayed one night. Two major complaints- the bathroom tiles were white glazed and lethal after a bath leak which resulted in a crashing fall, a broken toe and severe concussion with a week’s work lost. Had this been an elderly person, they could have suffered a really serious injury. I left my phone with money in the room with all the confusion and it was returned…..weighing a lot less . Absolutely disgraceful. Bed was acceptable and quite comfortable. Staff were nice….apart from one.
    1 person found this review helpful 👍

  • 5/5 Bradley M. 1 month ago on Google • 14 reviews New
    Had an amazing week long stay at Kings Park. 5 star to our host Gary at the restaurant he did an amazing job at looking after us and going above and beyond! Nothing was too much for this Superman with his big white smile and funny warm personality! Just wanna give a big thanks and don’t forget to tip guys! 😁

  • 5/5 Lisa B. 5 months ago on Google • 3 reviews
    This was an amazing stay! 4 nights. Could not praise the staff enough. Very welcoming and easy check in. The room was very clean. Very busy housekeepers always happy in the early mornings. Yeah it may be a little outdated as some would say but who worries about that when you want to get the head down and enjoy Scotland! Food was fantastic. 5 star. The mornings were always the best at breakfast with Gary the host. Such a great start to the day. He was Amazing!! as was the cooked Scottish breakfast. Thank you so much. We will be back!!! Sean and Lisa. Room 108.

  • 1/5 Amy H. 11 months ago on Google
    Party in the venue until 1am. Didn't get any sleep because of the ridiculously loud music. Asked reception when it would be turned down as my room was vibrating it was that loud. They didn't care. Many people were complaining. This was a business trip. We was hoping to be well rested. Instead we hardly had any sleep. And the eggs were raw on the breakfast too. Again nobody was interested to sort the problems. Do not stay here!

  • 5/5 Stephanie D. 11 months ago on Google
    Dined in the restaurant recently, food is really lovely. I had lentil soup for starter and the steak pie which were both great. Staff very friendly and attentive, recommended the chicken tikka for my partner which he loved and was a big portion for the price. Will be back soon.

  • 5/5 Rosie F. 11 months ago on Google
    We held our son's first holy communion party at the Kings Park Hotel on Saturday 22nd April 23. From enquiry,to booking and the event itself we have to say everything and staff were amazing. I would highly recommend this venue for any occasion. The staff couldn't do anymore to make our sons day the best. All of our guests truly enjoyed. Food was gorgeous and the room was just perfect. Thank you so much again. We will definitely be using for any future events we have.

  • 1/5 Marie M. 10 months ago on Google
    Went into get a meal with my son last night and ended up in the doctors first thing today. I was up sick all night and felt ill the next day. And I got food poisoning and when I woke up my face had swollen out and big blisters on it. Stay clear of this place. I did call them up twice. And nothing done about it

  • 1/5 Lois B. 10 months ago on Google
    Filthy, unsafe rooms, nail scratches on headboard, springs through one of the mattresses, carpet caked in grime. Never had anything on the menu, including the house wine, payed an extra £6 for one they did have in stock, really rude head bar/restaurant guy. I'd prefer the Hotel California. Just get a travel lodge.

  • 5/5 Abbie O. 4 months ago on Google
    We had the best time here!! Literally couldn’t ask for nicer staff, we loved Gary at breakfast! He looked after us so well and brightened up our morning :) thank you guys!!!

  • 4/5 Mary B. 5 months ago on Google
    I was onlt rhere for lunch this time but the lunch was lovely my friend and i enjoyed it. We both had the Seniors lunch and it was lovely good price too. It appears to be very well kept and was spotless wherever we went as was lunch. Xx

  • 4/5 AllAboutShy 6 months ago on Google
    We had my daughters 21st there in August... Food was good we had.. Although buffet wasn't suitable for all.. Maybe need a bigger variety. Also mix up with the meal bill at the end and had to ask a few times to sort it out so we could finish up the night.. Dj we had also needs to interact more... Spoke maybe twice during party and hid behind the dj unit rest of time lol.. Everyone did enjoy their night though.. Just minor things.. 👍

  • 2/5 JulieAnn M. 6 months ago on Google
    Can't comment on the rooms as it was the restraint I was in. Service slow, staff standing around on phones ignoring custom at the door. Food mediocre very mediocre desert well what can I say asked for custard with my crumble and got 2 tablespoons full literally.

  • 4/5 Darren H. 4 months ago on Google
    Stayed on Friday night with my wife and 5 year old son welcoming and happy staff on arrival room was decent size and for what we paid was plenty for us we had the overtown room nice spacious bathroom and bath was decent also went for breakfast in the morning food was nice and the guy serving was so happy and cheerful and so good with everyone that was there would definitely stay again if we are looking somewhere close to the city

  • 3/5 Arturs V. 3 months ago on Google New
    Great location 👍 Could do some refurbishment in the rooms 😕 Conformable beds 👌

  • 1/5 tel f. 1 year ago on Google
    Wasn't allowed in restaurant in work clothes although work clothes I wear are smart Would understand this rule if the rooms Wasn't in such a mess, mould, holes in carpet, won't be going back.

  • 2/5 Nirmala E. 1 year ago on Google
    2 stars are only for the receptionist who was very kind, very helpful. We checked in on 2 June at around 7 pm, receptionist was very good. apart from that, the rooms are terrible, bathroom was not good. spiders everywhere. We adjusted to that, then came the worst part, Breakfast Manager. He was rude, racists, awful. We stayed there for 2 nights and 2 days, both day the manager was grumpy. No proper bread was provided, no fruits, there was nothing much in the breakfast, not sure why they even included. Will never book this hotel again.

  • 1/5 Fiona T. 1 year ago on Google
    I won't be returning! Holes in the carpet, damp on walls, ceiling in bathroom was damp and paint peeling off, bath plug wrapped in insulating tape to fit, towel ring so rusty there was hardly any chrome left, radiator not attached to the wall. Bedding clean as were towels and the bed was really comfortable. Breakfast, continental, basic. Meat/Cheese on 2nd morning was what was uneaten from day before, on same serving plates! Fruit also dried leftovers. Wouldn't stay here again - EVER!

  • 1/5 Eimear M. 1 year ago on Google
    This was probably the worst stay I’ve ever had at a hotel. We stayed over for an event and paid over £200 for the room for one night. To say that cleaning wasn’t up to standard would be an understatement, stained bed sheets, used plaster in the bath from previous guests, most things in the room either dated or broken. Didn’t find the staff to be pleasant.

  • 5/5 yvonne k. 1 year ago on Google
    Staff were fantastic, food lovely and very relaxing stay room was dated but super clean and had all you could want or need Thank you Kings Park Hotel

  • 5/5 Eddie W. 1 year ago on Google
    Never stayed at the hotel was using the function suite for a 40th birthday party. Good space for events. Large area with en suite bar. Small stage area for dj and plenty of room foe guests and tables. Also attended a wedding party here aswell. So im a returning patron.

  • 3/5 Andrew L. 1 year ago on Google
    Visited for a function. Large nice building from the outside with big car park. Functional inside but not a lot of character or interest.

  • 4/5 Taher K. 1 year ago on Google
    Good place with very helpful staff who went out of their way to facilitate my stay on both days of my stay. I would like to personally thank Patricia, the receptionist, and Patrick, also one of the receptionists but also a person who helped in many ways. I also want to appreciate the gentleman who was in charge of the in-house breakfast. The rooms are basic, but there is always hot water, plenty of tea and milk, and adequate towels in the room.

  • 4/5 Darren B. 1 year ago on Google
    Really good value for money,room was very quiet and a really comfortable bed.Water wasn’t hot enough for the shower.Continental breakfast was included in the price and was good.It was a really nice atmosphere and Gary the waiter was really friendly.

  • 3/5 Helen W. 1 year ago on Google
    Was at a funeral tea.good service but a few teacups where dirty and one was chipped. Noticed how nice the dinning area was and we got a menue to look at good selection so we are going yo pay a visit for dinner.

  • 5/5 Kashif I. 1 year ago on Google
    I stayed at Hotal for three nights with my family. The room was clean and comfortable. The staff was helpful and polite. The breakfast buffet was good with a variety of choices. I would recommend this hotel to others.

  • 3/5 Amd K. 1 year ago on Google
    Very disappointed with heating system. Told receptionist room temperature are to high please do something No radiator had thermostat or any way to close All was given heater fan Pay the money to have peaceful sleep not a sauna room

  • 1/5 John J. 1 year ago on Google
    Had Xmas dinner yesterday and we were disappointed . It took over 1hour for the starter to arrive and another hour for the main to be served , when it did arrive it was warm not hot. We would not book again and for Xmas day it was below standard for the price.

  • 1/5 Olivia M. 1 year ago on Google
    absolutely raging!went here for Christmas dinner and one staff member in particular named Monika was so rude with a major attitude problem😡started arguing with me over the table over a cheesecake I didn’t want pointing her finger n just being so rude. disappointed

  • 3/5 David P. 1 year ago on Google
    If you get the included breakfast its continental. Coffee is filter coffee only. bathroom heater is on, room heater is on and room is still fresh temperature at best. TV is great, fast, WiFi connected and sounds great. Some basic tea / coffee making facilities included. Sheets are nice and clean but it is a thin duvet. bathroom is a great size but hot tap leaking around the bottom, cold keeps dripping, Mattress is filthy. Masking tape around the bath. tiles damaged. Nice chairs and a table in the room. Night time was quiet and did get a good sleep. Huge car park which is the reason why I came. Would I come again, no, unless there was no other choices available.

  • 5/5 Leigh C. 1 year ago on Google
    Daughter took me for a mother's day treat. Staff lovely, food was delicious. Will be back soon. Many thanks 😊

  • 4/5 Andy B. 1 year ago on Google
    Great 2 night stay, ideal for the city and the South side Sports venues. But by far the best thing was the staff, especially their customer service in the City !! Nothing was to much trouble 👏👏

  • 5/5 Amy L. 1 year ago on Google
    Stayed here for one night over the weekend. Good/clean/cheap stay. Staff very helpful. Breakfast very good for the price. Comfy bed! The only one bad point was on the bath, some paint or something which needs getting off for hygiene reasons. Would stay again though, thank you 😊

  • 1/5 Karen Louise T. 1 month ago on Google • 1 review New
    Booked a room for valentines just to get away, didn't stay due to issues I brought up we booked in at 14.00 and was home for 18.30 basically dropped off bags and went for a meal which I really can't fault food was great, would not recommend staying but great if you're just wanting food.

  • 5/5 Ewan Mc c. 2 months ago on Google • 2 reviews New
    Comfortable room, very good restaurant with a very friendly service from cavia. Food nicely presented and tasty. Would have paid more for our room. Next visit I'll take a jacuzzi room.


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